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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 21

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V
Varsha004417
Sep 27, 2022
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Mental Harassment

I am totally fed up with the services of Mobikwik, as on 4th April I had fraud transactions from Mobikwik ZIP wallet all amount has been debited to some fraudsters, immediately I complaint to the cyber crime and informed Mobikwik as well by submitting all the transaction details and I have also shared them my cyber crime complaint transaction number.

But from April onwards they are continously calling me for the payment and...
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A
Arulkumar1
from HYDERABAD, Andhra Pradesh
Sep 27, 2022
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ZAp Activation charges

Address:Goutham nagar

Hi,

I am receving message for ZAP Activication charge on my mobile number. After sending mutiple email [protected]@mobikwik.com i m not getting any response. Day by day they increase the overdue charge. need help immediately ....
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A
Ank@321
Sep 26, 2022
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My referral cashback not credited yet

I referred the mobikwik app to my one of my friend and my friend is installed the app and do all procedure but me and my friend cashback is not credited yet...
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M
Mr_Anuraag05
Sep 25, 2022
Sep 25, 2022
This thread was updated on Sep 25, 2022
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For noc or mobikwik paylater activate

Address:mahadev colony alwar road kishangarhbas alwar rajasthan 301405

Dear sir/mam
my mob no. is [protected] and mail id... Sharma.[protected]@gmail.com
I complete my all loan payment but I dnt get any noc...many time I mailed to mobikwik but not response... and mobikwik deactivate my paylater account...please send me noc and activate my pay later...
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P
Praneethkumaralli
from Hyderabad, Telangana
Sep 24, 2022
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About bill payment

I have paid the electricity bill for sc no 15487095 of RS 695 to biller TSNPDCL on 19th August, but the bill is added as arrear amount in my present month bill.please look into my issue...
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M
MOHAMMAD SELIM
Sep 24, 2022
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Harassment And Threat

I took 2 Loan From Fullerton India Through Mobikwik with 6 months Tenor
I'v made all EMI paid
And There is No Due. Fullerton India Already Provided Me No Due Letter
But, , , Mobikwik Start Harassing me by phone call WhatsApp Message and Email, Everyday i am getting 5-10 msg and call from Different Mobikwik Agent,
I already Show them all my Documents like Loan Statement And No Due Letter but, still they are Asking...
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S
suneesh sharma
Sep 24, 2022
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Refund for failed transaction autorefund

It’s been over 2 weeks my refund of Rs.43412 is still not received. On ticket they said 7-10 working days but its been more than that....
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A
Aayush1234
Sep 24, 2022
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Flipkart gift card not received but money debited

I bought 1000 Rs flipkart gift card from mobikwik but i did not receive it and the money was debited from my account ... Give me refund or gift card...
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G
ghanihm
from Bengaluru, Karnataka
Sep 23, 2022
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Without My Concern Aadhar Used For others mobile number

Website:www.mobikwik.com

HI MAM/SIR,

Need your help to Resolve my issue, Recently i am installed Mobikwik app and go for KYC i am getting Error Your Aadhar Number is already used for Others Mobile Number, How To Use My Other Number Without My permission and Knowledge use my AAdhar, pls help to Delete My aadhar details from others number, Mobikwik team Is helpless to Resolve Issue,
And Pls suggest to what step to Take action About Mobikwik,...
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S
Solo man
Sep 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction pending. Amount deducted from bank account but not received by beneficiary

I tried to transfer money of amount rs1400 from one of my bank account to other through upi on mobikwik. Now the money has been deducted from my bank account but not credited to the other as the transaction shows in pending state. The order id on mobikwik is OMK3b1cab033ca41e and the transaction id is[protected]. The mobile number linked to my mobikwik account is [protected]. Please help. Regards 🙏...
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G
Gopi shiru
from Nashik, Maharashtra
Sep 22, 2022
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Amount debited zip

Zip payment generated 7461 and i have done 5000 through upi and 2461 remaining amount through debite card but while doing this amount debited but not credited to zip and it was showing error like this"Invoice is not available for this transaction "
Then, i will pay in another debit card due to zip due date. And it was successful.
The issue is one amount 2461 stuck and debited from my account.

Transaction date...
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Recharge made on 03/07/2022 for my BSNL no. [protected] for ₹699 was not received by me...& even refund not initiated till day 21/09/2022...
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R
Ravikiran 007
from Guntur, Andhra Pradesh
Sep 20, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Zip payment is paid but still it is showing pending

Dear team,
I am paid my zip payment at jan22 but still it is showing pending payment kindly do needful for me and my cibil report is going to down bz of this....
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S
Sai manash
Sep 20, 2022
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Delink my aadhar another account

Delink my aadhar another account...
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K
kanganavashi
Sep 20, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of transaction made not received

Hi, made a transaction to add amount in wallet of mobikwik, amount rs 1833.79 the same is not credited in wallet but debited from bank account. Bank has shared credit details as well of the beneficiary. Its been more than 40 days there is no resolution to it even from escalations. No response on ticket raised, email, twitter, calls nowhere. Details shared by icici bank of the account to which it is credited.
Payee Name: MobiKwik Ecommercebr...
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D
dpradip
from Gurgaon, Haryana
Sep 20, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Fwd: Your Waiting for full refund of two fraud transactions (MBK834924433 & MBK834924123),

Dear team Mobikwik,
There are two fraud transactions (MBK[protected] & MBK[protected], dtd:13.09.22, not done by me at all and that I have been highlighting since 13.09.22 on regular basis for blocking said transactions and refund full amount on top most priority basis.

But I'm extremely sorry to update you that I have not yet received any response from your end since more than five days even after several follow up over...
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P
Pankajain5
from Delhi, Delhi
Sep 20, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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Payment Deducted From Mobikwik Wallet But Merchant Did Not Receive

I had Recharged My Mobikwik Wallet For Rs. 750 And This Amount I Paid To Otipy Merchant But Unfortunately Balance Deducted From Mobikwik Wallet But Not Recieved To Otipy Merchant. I had Escalarate The Issue To Mobikwik On 04th September But Till Now I Didn't Get Response From Them. No Customer Care Is Supporting Me Since Last 15 Days....
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J
Jugataram
from Bhuj, Gujarat
Sep 20, 2022
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Login problem user disabled

Address:भुज
Website:Mobekwik

मेरा अकाउंट किसी ने हेक कर लिया है...
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S
sraj50574
Sep 19, 2022
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User is still disabled

Website:www.mobikwik.com

After a fraud, Mobikwik disabled my account. I complaint about this and sent all the required documents to [protected]@mobikwik.com. I got a ticket number - 144851 on 6th Sep 2022. After waiting more than 48 hours, I sent a reminder mail and asked for the update on 8th Sep 2022. Again I sent an email on 16th Sep 2022. But I did not get any response from them. I twitted and sent DM on twitter multiple times. But my issue is still unresolved....
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S
sraj50574
Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Used is disabled

After a fraud, Mobikwik disabled my account. I complaint about this and sent all the required documents to [protected]@mobikwik.com. I got a ticket number - 144851 on 6th Sep 2022. After waiting more than 48 hours, I sent a reminder mail and asked for the update on 8th Sep 2022. Again I sent an email on 16th Sep 2022. But I did not get any response from them. I twitted and sent DM on twitter multiple times. But my issue is still unresolved....
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