Mobikwik Complaints & Reviews

I had done a transaction through Mobikwik for a purchase through another app. After going through Mobikwik app. I show that I have recv rs 917 which is mentioned in app, but the refund is yet not credited in my credit card or bank account.

An order was placed in Myntra with Mobikwik Zip payment. Then I cancelled the order and Myntra credited the amount wirh the original payment method that is the Mobikwik. But the amount wasn't updated in Mobikwik website.

Myntra message-
Hi, we have successfully processed your refund for your cancelled order (order no.121649045227881151801). The ARN number for your refund is[protected] and refund amount is Rs. 473.00. - Team Myntra.

Suddenly when I saw my zip balance all my money was used in BHarat petroleum, reliance power etc and the amount was about 39000, why I will pay If i never used this ease help me reg this

I want to delete my account. I have tried through app but every time it is showing that error. I dont have any other mail ID so that I can contact. Please delete my account.

Dear Sir
Greetings from Mysuru!
With reference to the above subject, I would like to bring to your kind notice regarding the fraud made by MobiKwik w.r.t Naveen Shivanna account with phone number [protected]. A sum of Rs.1193 =00 debited from my ICICI card ending with number 3006 towards payment of my electric bill, but not reflected in my mobikwik account. The ref. number is [protected]. A copy of the snapshot is attached for your reference.

Please do the needful at the earliest

Thanks and regards
Dr Naveen Shivanna
Scientist
Defence Food Research Laboratory
Defence Research & Development Organisation
Ministry of Defence, Govt. of India,
Siddartha Nagar, Mysore-570011, INDIA
Phone:+91-[protected]

I tried to pay a rent at 7.45 pm on 11/10/2022 amount of 39000 with a charges of 920 rupees. But the same amount deducted from my Credit Card but not show any where of mobikwik transaction history.

Wallet, amount debited from my card but transaction is not successful. Amount is also not credited to beneficiary account. When I checked the app, there is no history of this transaction. So, I'm not even able to raise a complaint from mobikwik app. Raised issue at Mobikwik twitter account

Few days ago i bought a pair of pants for 900rs from local vendor and returned that products after few days because of some issue, the actual problem is with Mobikwik, I paid the vendor from Mobikwik Zip and after returning the product the vendor refunded the money through Paytm business app but i didn't recieved any kind of refund. Even Mobikwik's customer care number also busy for a long time which makes suspicious.

Transfered payment thru card via mobikwik wallet, amount debited from my card but transaction is not successful. Amount is also not credited to beneficiary account. When I checked the app, there is no history of this transaction. So, I'm not even able to raise a complaint from mobikwik app. Raised issue at Mobikwik twitter account but not getting any response since 5 days. Could you please resolve this issue and provide the refund....

Ref: My login phone no. [protected]

Dear Sir / Madam,

With reference to the above subject, I am unable to access my login account. During adding the money on 30.9.22 into my wallet & successfully added the money into the wallet, but I unable to transfer my money from wallet to my Bank account. During transferring the said amount, suddenly the account appear to asking login my account. Whenever, I was trying to access my login account & automatically adding my OTP as a mandatory, but it was showing "user is disable" However, I tryied to attempt so many times to access my login account but showing same message. I am not yet access to login my account.

You are requested to please do the needful so that I may enable to access login my account immediately & ensure me for the same as early as possible. Due to festival season, my hardcore amount is blocked now, please consider the matter on most urgently.

Thanks & regards

Shibnath Podder
email id: [protected]@gmail.com

I paid the sum of 1105 as zip repayment for mobikwik lender is idfc bank but the payment made for repayment is not updated dated 20 June 2022. So I spoke to customer support executive they told me to pay it again that previous transaction amount will be refunded back to source account, so I paid the bill again then it reflected but till now that amount which I paid first is not updated or refunded to me till now it's almost 4 months now.


Transaction ID: IDFC[protected]

I need my refund or adjust that in my zip account. It's already 4 months till now, I will proceed legally with our family advocate.

Screenshot attached for your reference

1) 1st transaction I made for repayment which is not updated or refunded back to me.

2) 2nd transaction I made for repayment which is successful.

With regards
Shiva Chimmani

Hi,

I've ordered some items worth 1202.92 in Ajio using Mobikwik wallet on 5th Oct. Since the money is not available in wallet, I've added the money to wallet using my debit card ending 4644.

Amount is debited from my account but transaction is not successful. When I checked the app, there is no history of this transaction. So, I'm not even able to raise a complaint from app. Could you please resolve this issue and provide the refund for the same.

Mobile Number: [protected]

I have paid my dew amount of rs 1372 on 5 th October of this month on mobikwik by phone pay and in the mobikwik app also it has shown money paid successfully but the next day they have initiated me rs 354 of dew amount after paying the amount in given time also they are initiated me penality and I got the message to pay the money 1726 rs. Which I not used

I have made transfter from credit card to bank account dated on Oct 06, 2022 .Transaction failed but still money is deducted from my card.

I paid my zip payment through my credit card but due to 404 error payment done 2 times . I want my money as refund kindly do the needfull

Hyy sir,

Myself narendra Kumar I was making a payment on ZestMoney via mobikwik wallet on 05 Oct 22
By my axis bank credit card ending with xxxx 9194
When I was on payment page I had submitted the otp and transaction was done successfully they money was debited from my card
But same money was not credited anywhere and the status of that payment is also not available on MobiKwik app .
So it’s requested that same money of MRP 3400.94 only to be refunded to me shortly
My mobikwik wallet mobile no [protected] and the transaction was done at 22:48 Hrs on 5 Oct 22

Another transaction for same money was got successful on 22:53 hrs

But on both time my money was debited from the card

Soo Plzz make a refund shortly

Thanks and regards,
Narendra kumar

I made a payment of ₹1079 for my gas booking however the bill payment failed & the gas was not booked but the payment was deducted from my account.
Please refund my money as soon as possible.

Sir,
Im Albin James,
This is a complaint regarding the loan from mobikwik Application
Loan account number: LM00979273

In the last month while i am checking on the loan terms in the Mobikwik Application on my phone, They credited rs[protected] rs of loan amount but i got credited only this amount) in my bank account without any confirmation. Actually i don't want that loan. Because of that im try to reach mobikwik customer support team as much i possible. But they won't have a proper customer support team and i am unable to reach them.

In this month (2022 October ) 5th was my first emi due date. So i maintained more than the emi amount of rs 11076. But they won't autodebited the amount from my account and it getting bounced.

What can i do?
Help me to resolve this issue and take necessary action against this type of frauds.

Sir i had done credit card bill payment of 15000 rupees towards my axis bank credit card through mobikwik on 2nd October 11am. 72 hours is over. Till my payment is not settled to credit card. Please do the need full

This Aadhaar number is linked to another MobiKwik account. Please enter a new one.