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Updated: Oct 8, 2025
Complaints 7147
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861
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Mobikwik reviews & complaints page 21

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N
Nare4803
from Kochi, Kerala
Oct 6, 2022
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Hyy sir,

Myself narendra Kumar I was making a payment on ZestMoney via mobikwik wallet on 05 Oct 22
By my axis bank credit card ending with xxxx 9194
When I was on payment page I had submitted the otp and transaction was done successfully they money was debited from my card
But same money was not credited anywhere and the status of that payment is also not available on MobiKwik app .
So it’s requested that same money of MRP 3400.94 only to be refunded to me shortly
My mobikwik wallet mobile no [protected] and the transaction was done at 22:48 Hrs on 5 Oct 22

Another transaction for same money was got successful on 22:53 hrs

But on both time my money was debited from the card

Soo Plzz make a refund shortly

Thanks and regards,
Narendra kumar
Feb 5, 2023
Complaint marked as Resolved 
Na
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    T
    tabish.ahmed
    from Kolkata, West Bengal
    Oct 6, 2022
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    Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

    I made a payment of ₹1079 for my gas booking however the bill payment failed & the gas was not booked but the payment was deducted from my account.
    Please refund my money as soon as possible.
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      A
      Albinjames56
      from Kannur, Kerala
      Oct 6, 2022
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      Address: Headquarters: Gurugram, New Delhi, India
      Website: Mobikwik Application

      Sir,
      Im Albin James,
      This is a complaint regarding the loan from mobikwik Application
      Loan account number: LM00979273

      In the last month while i am checking on the loan terms in the Mobikwik Application on my phone, They credited rs[protected] rs of loan amount but i got credited only this amount) in my bank account without any confirmation. Actually i don't want that loan. Because of that im try to reach mobikwik customer support team as much i possible. But they won't have a proper customer support team and i am unable to reach them.

      In this month (2022 October ) 5th was my first emi due date. So i maintained more than the emi amount of rs 11076. But they won't autodebited the amount from my account and it getting bounced.

      What can i do?
      Help me to resolve this issue and take necessary action against this type of frauds.
      +3 photos
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        C
        Chandra Nath
        Oct 5, 2022
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        Sir i had done credit card bill payment of 15000 rupees towards my axis bank credit card through mobikwik on 2nd October 11am. 72 hours is over. Till my payment is not settled to credit card. Please do the need full
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          A
          [email protected]
          Oct 5, 2022
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          Address: BYCULLA STATION ROAD

          This Aadhaar number is linked to another MobiKwik account. Please enter a new one.
          +1 photos
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            A
            Arpit Sinha8753
            from Gaya, Bihar
            Oct 4, 2022
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            I've withdrawn money from my mobikwik xtra account on
            13th August 9:03 Am with transaction I'd P2P-1660381393488315040162
            And on
            31st August 6:27 PM with transaction I'd P2P-1661970473488315040167

            And on today 4th October even after approx 2 months I've not got the money credited into my account.
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              G
              Gaurav 16
              Oct 3, 2022
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              Today I ordered something with the help of mobikwik zip but they are asking me 399 activation charge. Isn't it only 99 rupees and adding to that I didn't get my 100 rupees cashback either. And they are not even responding to customer care.
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                C
                Chinna456
                Oct 3, 2022
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                My rent payment pending no proper support. Money stuck
                Mobikwik customer support has been notified about the posted complaint.
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                  A
                  AdarshR9
                  from Patna, Bihar
                  Oct 3, 2022
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                  Resolved

                  I was trying to book a flight ticket for travel from Chandigarh to Patna (14th Oct, 7:45 -- flight timings) but after the payment confirmation from Mobikwik, Yatra didn't confirm the ticket.

                  Note that Mobikwik has confirmed that the payment went through but Yatra doesnt show booked ticket. Please clear this up asap
                  +1 photos
                  Nov 1, 2022
                  Complaint marked as Resolved 
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                    V
                    Vishwajit Giri
                    Oct 3, 2022
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                    Address: Maharashtra
                    Website: Mobikwik

                    My Phone. No. [protected]
                    My Gmail. I'd. [protected]@gmail.com
                    My Mobikwik Account Disabled Without Any Reason And Some Days Ago My ₹1301 Transection Was Failed But Mobikwik Showing It Succesfull Transection.
                    We Trying To Cantact With The Costmer Care But No One Is Responding.
                    My. Account. No. [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Sunil7478
                      from Nabha, Punjab
                      Oct 3, 2022
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                      Address: Ward no7,Gali bajajan wali,Rajasansi,Amritsar-143101

                      I cleared all my dues on 25/06/2022 and they blocked my account no problem with that.they didn’t pay rs 354/- against loan ending 6396 to IDFC first bank and bank reported it to cibil and my score declined by 34points and when I contacted IDFC bank they said they didn’t receive money and I should talk to MobiKwik but there number is not working and they don’t hv email on app too.
                      There app also show no due(MobiKwik)
                      +1 photos
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                      Oct 03, 2022
                      Updated by Sunil7478                       I m attaching there MobiKwik today screenshots of no overdue showing

                      Oct 03, 2022
                      Updated by Sunil7478                       Last dues paid screenshots

                      Oct 11, 2022
                      Updated by Sunil7478                       Has been so many days but no one is attending my complaint
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                        M
                        Manjula sakthivel
                        Oct 2, 2022
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                        My payment is pending pls credited my account immediately
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                          A
                          asew2011
                          Oct 2, 2022
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                          Transaction was declined at merchant side on 4th 2022 but still my money is not refunded, so many times I asked mobikwik, they are saying refund is processed, so many days passed still the refund is not reflecting in my credit card ending with 2006 amount Rs.199
                          Mobikwik customer support has been notified about the posted complaint.
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                            G
                            gsvsakthi
                            from SALEM, Tamil Nadu
                            Oct 1, 2022
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                            My payment is pending pls credited my account Rs 9750/-
                            +1 photos
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                              V
                              Vijay9966
                              Oct 1, 2022
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                              I have cleared my zip balance and send the required payments screenshots to the concerned team but after sending the payment screenshots they are not giving any response and not updated in my zip balance. Now it is showing too much amount to pay and my cibil is loosing score. The customer care is not responding. When I tried to open My mobiquik account it is disable and everytime I am getting messeges from mobiquik, asking to pay money.please help me resolve this issue since I lost soo much cibil score.
                              +5 photos
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                                G
                                Gaurav18797
                                from Jaipur, Rajasthan
                                Sep 30, 2022
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                                I can't withdraw mobikwik boost loan by Fullerton.when i am trying to withdraw loan then showing "this action cannot be performed from this device".but this device is same which was used for previous loan. I try for it something 9 month but no solution.and loan offer notification show many times in a day.i did many calls to mobikwik but no reply and no previous loan also was pay on time.
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                                  Udayrowdykk
                                  from Kadapa, Andhra Pradesh
                                  Sep 30, 2022
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                                  Zaakpay was blocked by card plzz!! Unblock it and i can't do any transactions why zaakpay plzz resolve it fastly
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                                    D
                                    [email protected]
                                    Sep 30, 2022
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                                    I paid rent to my landlord through my credit card, amount of 15000 rs. Along with the convince fees 354 rs. Money was deducted from my Credit Card at the time of transcation but still now my landlord didn't received money in account. In mobikwik transaction history the payment shown success. How can it possible. Please resolve my issue immediately. I have no many more standby sources of money.
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                                      A
                                      abhishek0207
                                      from Chamarajanagar, Karnataka
                                      Sep 29, 2022
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                                      Address: Chamarajanagar

                                      I was ordered a product from Myntra for the amount of RS1930 and i cancelled it refunded successfully processed by Myntra but MOBIKWIK zip card not showing my refund amount
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                                        S
                                        ShanthiBose
                                        Sep 28, 2022
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                                        Unauthorized credit card charges & Call

                                        Address: B22, Lakeview Apartments, Lakeview road, West Mambalam, Chennai-33, near public health care

                                        I had a suspicious transaction from one of the mobikwik account, the person called from saying he is calling from SBI bank and made two transaction one for Rs.19751 at 12:43 PM and Rs.15593 at 1:11 PM on 28th Sep, transaction ID shows that its OneMobiKwikSystemPLtd, If you could please help in stopping this transaction from this particular account it could be great, i can provide you the detail of where the cash credited to them from my credit...
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