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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 14

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S
sourav2348
Jan 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please terminate the services for my mother's Mobikwik account

Address:Gurgaon

I had bought the new 5g handset and exchanged with the old 4g handset. I am not able to detach the handset and attach the new handset. I have told Mobikwik to remove the UPI registered for my mother's account. They are not able to deregister the associated UPI and I also cannot do it as handset is exchanged. I have asked them to terminate the account immediately as I am not able to register the UPI. Please immediately terminate the account....
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P
padmapriya271
from Delhi, Delhi
Jan 7, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobikwik scammer penalty waiver off complaint

I have paid the mobikwik zip repayment Bill amount before the due date mentioned i had paid 8 mins before the due date time 05th jan 12 o clock but i paid the amount on 05th jan 11.54pm.
But the scammer put penalty charge.
My bill amount 3478 rs penalty charge 693rs..pls help to remove the penalty waiver off.this is not fair.
If i didn't the pay the amount in due days means the bill amount automatically comes with penalty...
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R
Rj!1
Jan 7, 2023
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Refund not credited in mobikwik wallet

Respected sir,
I did my flight booking in cleartrip using mobiwik wallet. But cancelled the flight afterwards refund of 9309 was initiated by cleartrip on Oct 29, 2022 but it has been 2 months and I haven't received it yet in my mobiwik wallet. I have contacted mobiwik customer care 15-20 times in last 2 months and they keep forwarding emails to concerned team but no action has been taken so far from their end. No update regarding...
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S
Shashi kumar dube
Jan 6, 2023
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Activation fee

They charge me 399rs for 1000 zip pay later I only use 363rs . I don't know anything about activation fee otherwise I never download this fraud app...
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A
Afsal cm
from Kumbalam, Kerala
Jan 3, 2023
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Refund Withhold

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One,. Golf Course Road,. Sector-53, Gurugram,. Haryana-122003

Ajio refunded 559.20 rupees on December 20th and mobikwik only gave half of the amount the rest half has not been given to me. They are always saying that they escalating it to higher authorities. Payment was done through zip balance and i have already repaid whole zip balance amount on 17th December. The refund amount was an extra amount credited to zip balance. I've contacted them and they told I will get my refund on jan 1 st and even...
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M
mansi_sikarwar
from Delhi, Delhi
Jan 3, 2023
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Payment debited from my account but showing pending status in app

I recently(on 2ndjanuary2023) made a transaction of rs 300 to my kin, the amount got debited from my account immediately but the payment status is showing pending since last day.i didnt recieved ant help from help section on app, it too stated that "we have got a lill hiccup" .i hope either i get my amount refunded or complete successful transaction....
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S
Sai4329
Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount disbursed but not credited yet

Website:Www.mobikwik.com

I have taken a loan of 25000 through mobikwik app on 29 th december they are saying the withdrawal is successful but the amount is not credited to my bank account they issued emi time lines but how can i pay emi if i not received any amount please help
Mobikwik registered mobile number is
[protected]
mail: [protected]@gmail.com
Im also attaching my loan details screen shot please help me...
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S
Shubh2080
from Kanpur, Uttar Pradesh
Jan 2, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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11,620 rs refund processed from merchant but haven't received in mobikwik wallet

I did a flight cancelation on cleartrip app of an amount of 11, 620 rupees.. but it has been more than 2 weeks since cleartrip processed the refund, but I haven't received the money in my wallet. Customer support executives are good for nothing senseless people.
Pathetic customer experience. Don't know where my money is stuck. I'm going to write really bad reviews about this app everywhere so that nobody uses it....
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N
Nilanjan Chatterjee kolkata
from Kolkata, West Bengal
Jan 2, 2023
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Zip fraud

Address:Kolkata

I have paid 331 for purchasing products from Blinkit and now this fraud app is charging 399 extra to activate my wallet why should i Pay extra when i Haven't used a single penny from 399.
This is nothing more than a harrasment.
Please kindly look into the matter and oblige me.
I want to pay 331 rs which I have used and not a single penny more than it...
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S
SANSKAR VYAS
from Mumbai, Maharashtra
Jan 2, 2023
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Refund is not initiated amount has been deducted from my account

Address:Address. Unit No. 102, 1st Floor, Block-B, Pegasus One,. Golf Course Road,. Sector-53, Gurugram,. Haryana-122003,. India

Transaction Id[protected] one mobikwik System pltd gurgaon
• Registered Email address/Mobile no. [protected]@gmail.com/[protected]
• Date and time of the transaction 21 December 2022 at 03:21:30 Am
total fraud company i have tried 100th of time to customer care but they are not reachable and complaint on Twitter but they have not responded amount of 1705.99 has been deducted from my amount and goes to mobikwik...
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Today is Dec 31'2022, On 23rd Oct, I clicked on Wallet to Bank option from their app, instead of that happening they took amount from my bank account for no reason, and added to my wallet. When I complained them about it, they removed amount against wallet, they took the amount against my wallet on 4th Nov, but that Rs. 4686 didn't get back to my bank account. Over that I had also loan from Mobikwik of 20k so I keep getting calls and messages...
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H
Halavath Saikumar
Dec 31, 2022
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Payment pending not credited

Address:Sarvaram, Ramunithanda,

Hii sir madam my amount is paid from mobikwik now that amount shown in pending not credited that amount is debited...
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L
Lekshmivinod94
Dec 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not updated in the Mobikwik pay later account

An order was placed in Myntra with Mobikwik Zip payment. Then I cancelled the order and Myntra credited the amount with the original payment method that is the Mobikwik. But the amount wasn't updated in Mobikwik website....
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F
Fahad ahamed
from Hyderabad, Telangana
Dec 27, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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Money cheated by mobikwik app - Need immediate action

I am using mobikwik app for few months, first Rs, 399 cheated by mobikwik app, today 3 mobile recharge was done by mobikwik theft, I had a proof, this app totally cheated me...
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A
applesairam
Dec 26, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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Penalty

I have reached 599, after delaying my payment the penalty was not reasonable to pay . How can I pay that much amount of penalty for only 599 recharge. This is not acceptable by me, i can only pay the 599 amount. More over that I have contacted the customer care to tell about my penalty but they are not responding properly....
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F
Fahad ahamed
from Hyderabad, Telangana
Dec 25, 2022
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App cheated my money Rs399/- - Mobikwik

Address:No 18 Kumaran colony Vadapalani,Chennai 600026

I did Mobile recharge of Rs 19/- from mobikwik app, but I charged Rs 399 extra for that recharge after I checked my details it shows that activation fees, without my knowledge how they charged me that much amount, I re paid my rechange amount, but I am not responsible for that Rs 399/- Amount..I need immediate solution that the mobikwik representative..

Below I had added photo proof of money cheated by mobikwik app
br...
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G
gsvsakthi
from SALEM, Tamil Nadu
Dec 25, 2022
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My payment is pending not credited Rs.4900

Pls my payment is pending Rs.4900 via credit card to mobikwik payment pls credited my account immediately......
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A
Adhikariamit
Dec 24, 2022
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Blocked mobikwik card

Mobikwik card has been blocked by Zaakpay...
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F
Fahad ahamed
from Hyderabad, Telangana
Dec 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud & money cheating APP -- MOBIKWIK

Address:No 18 Kumaran colony Vadapalani,Chennai 600026

I did recharge of Rs 19/- but i debited Rs 399/- extra, without using that amount why should I pay??, I will not responsibile for that cheating amount, so I don't want to continue this type of cheating app hereafter.. I need immediate refund otherwise I will file case, without solving my problem don't mention as problem was solved..
My contact number : [[protected]]...
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D
dhanpatraisrivastava
Dec 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't got the refund in my debit mobikwik zip paylater account after refund processed by myntra

I ordered on myntra by using Mobikwik Zip paylater for the amount of 1799/- ( Myntra Order ID : 1223058 [protected] ) ( Mobikwik Order ID: [protected] ) . I cancelled that order on myntra to buy diffrent product. The refund is processed on 21 Dec, 2022 to debited Mobikwik Zip Paylater account from Myntra side instantly (3 days ago). But till now mobikwik or mobikwik zip paylater not updated any refund. On my Mobikwik Zip Pay later there...
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