Mobikwik Complaints & Reviews

I did a recharge for 107 for my BSNL number, but i. Mobikwick it shows successfull, but the operator has not recived any recharge.

One mobikwik system private limited company is very fraud company. This company. Send me back to back 3 otp and withdraw my credit card balance of 6100/-

I have done a recharge for my mobile number while paying I choosed Mobikwik. but that automatically selected zip account without my notice. later when i open mobikwik app there was charge of Rs99 activation fee for activation of zip account which was not communicated while selecting the payment mode.
So totally I had to pay 199 by oct oct 16th. For every 7 days from oct 16th They are penalising with 100% fine and today is Nov 6th the total amount reached to 436.88 rupees
Every day I am receiving messages and calls to pay the bill with fine.
You help me here who on this Democratic India will pay 300%+ fine for just utilising 100 rupees.
Dear team, please solve this dispute with Fraudulent mobikwik company.

My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and registered as new and when i doing KYC
i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and
i called Mobikwik customer care 2 times.On 1st time on 01/11/2022 one customercare executive told that he registered complaint
i have upload orginal adhaar id on mobwik complaint section so i uploaded my orginal adhaar id. But on other day 04/11/2022
saying that in mobikwik side they cant do anything. On mobikwik there is pay later option so I very afraid of that if
someone missued that account that linked my adhaar.so please take action and unlink my adhaar from that unkown account.

My aadhar card and pan card document fake person use to another account with mobikwik app then i call to customer care number but they not pick up my call and not repouns.

Its been a week my User ID is disabled i have to pay my Zip Bill By the 5th Nov but neither their helpline nor mail nor twitter team is responding thus i am unable to pay the bill on the given date thus adding up the late fees

My Mobikwik wallet no - [protected]
email Id [protected]@gmail.com

Please solve this problem ASAP

Thank You

Hi
Some kyc issue so i deactivate my account but some time after i sign up same number so error showing (user disabl)

Help

I have been continuously following up with MOBIKWIK CUSTOMER CARE and logging complaints regarding the ambiguities on my wallet history transactions, but from past several months i have not received any resolution from any of their CUSTOMER SUPPORT, i have been told every time that my query will be resolved and it has been escalated to zip or emi team but i have not received any resolution from past 4 months.
plus its showing pending payment on MOBIKWIK wallet and there are continuous calls from some ### recovery team every month, plus my cibil score has also gone down due to all their faulty business due to which i am facing severe problems,
Attached are the images of history and SUPPORT tickets, in history on jun 17th it shows LOAN CREDited of rs 10435 twice and shows zip bill paid but no amount was CREDited...on june 17th i paid again rs 3928 which also did not got updated, on july 28th i recieved refund of rs 1490 from irctc which again did not got updated in wallet...at last i paid rs 16069 bill with penalty for the zip bill of rs 10435 mentioned above, since my cibil score got down to stop further wastage of my cibil score i paid this amount...in tickets raised the top ticket no 26663985 raised on 2nd Sept it is still unresolved i have added all details in that too, i have called their CUSTOMER CARE multiple times but no response.
Please HELP me and take severe action against MOBIKWIK and rectification of my cibil score...i have been mentally harassed severly by this people.

Dear sir
i am Nidhin register mob no- [protected]
after 50 days my mobikwik app disable but not resolve my problem
all day contact for mobikwik customer care but my problem not resolve
please help me sir

Later. Now I don't have a job and I am not able to pay the amount. But I will once I will get a job. But Mobikwik people are calling my contacts and harassing them and humiliating me without my consent. I am worried about my privacy as my contacts are being used without my consent. Please

DH in the future of our country is g and I am a difference in the future of

Hi, I took a small loan from mobikwik pay later. Now I don't have a job and I am not able to pay the amount. But I will once I will get a job. But Mobikwik people are calling my contacts and harassing them and humiliating me without my consent. I am worried about my privacy as my contacts are being used without my consent. Please help.

My mobile number is [protected]

I made a recharge of 666 and now they are asking for activation fee of zip rupees 399 due in 5. Days .if i didt pay it charges penalty.please tell me what should I do now

I have made a payment to my HDFC credit card via Mobikwik App using my Paytm Savings Account on 23/10/2022. My money(Rs.13419) got deducted from my Paytm Savings Account & i got the payment made successful message from Mobikwik(attached the screenshot). But my HDFC Credit Card account didn't reflect the same. i waited for 3 days still the same.
Hence I tried to raise the issue with Mobikwik helpdesk, but there is no positive solution from them.
Solution required - Either pay my money to HDFC credit card account or else refund my account.

I have made a payment of Rs 22576 on 29 August through UPI against the Laon Account no but Mobikwik customer told the payment is not made and I have gave him my transaction statement whenever they asked and also give the RRN no and message received form Bank.

Instead of checking the details in their account they are sending the false legal notices from Arness to whom all my mail are undelivered and now came at harassment of the customer.

Don't know how you people even give them rating. Look at the complains and how much they resolved. It should be backlisted

Transection Failed because this card has been blocked by zaakpay.

Money deducted from bank account but not reflecting in mobikwik wallet.
Customer support in app is not helpful. Says "there's been a hiccup, meanwhile check internet connection"

Dear sir
i am jagdish meher register mob no-[protected]
after 28 days my mobikwik app disable but not resolve my problem
all day contact for mobikwik customer care but my problem not resolve
please help me sir
mera appku enable karne keliye
mera passport photo, bank statement, id proff all document send kiya hu but mera problem solve nehi hua hei

I can't use this one but with out my permission they are active my zip payment and done some fraud transition and they are send bill on me. I had already given complete to customer service and they are not resolved that problem.

Hi,

On 19/10/2022 I made a transection of ₹19488.40 Money was deducted from my account but not recieved by reciver I had already complaint about this to customer care but they gave no response
So please try so resolve this issue fast

Thanks & Regards
Himmat