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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 15

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F
Fahad ahamed
from Hyderabad, Telangana
Dec 24, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money cheating app - Mobikwik

Address:NO 18 ,KUMARAN COLONY 6TH STREET, VADAPALANI, OM SAI APARTMENT

I did recharge of Rs 19/- but i debited Rs 399/- extra, without using that amount why should I pay??, I will not responsibile for that cheating amount, so I don't want to continue this type of cheating app hereafter..
My contact number : [protected]...
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F
Fahad ahamed
from Hyderabad, Telangana
Dec 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have debited Rs 399/- without any information

I did Mobile recharge of Rs 19/- from mobikwik app, but I charged Rs 399 extra for that recharge after I checked my details it shows that activation fees, without my knowledge how they charged me that much amount, I re paid my rechange amount, but I am not responsible for that Rs 399/- Amount..I need immediate solution that the mobikwik representative.....
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T
thirumaran591
Dec 23, 2022
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Mobikwik - kallan jewellers gift card

I am Thiruaran, mobikwik user, my mobile number [protected], i have been purchased gift cards - kalyan jewelers, its usually shown in my gifts under self, its more than 50, 000 thousand rupees gift cards there, load it on immediate basis, some of the gift cards are about to expire, i want to redeem it today, due to mobikwik poor service its not available, mobikwik should be responsible for 50, 000 thousand rupees gift cards, will file a case...
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A
axy.poojary
from Bengaluru, Karnataka
Dec 23, 2022
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More charges in pay later

Am writing to bring to your attention the heavy charges I have encountered while using the credit pay feature of the Paylater service in the MobiKwik app.

I have attached my transaction history and a copy of the terms and conditions of the service, which I believe clearly show that these charges are excessive and not in line with the agreed upon terms. As such, I request that you take necessary action to address this issue...
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A
axy.poojary
from Bengaluru, Karnataka
Dec 23, 2022
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More charges in paylater service

I am writing to express my concern and frustration with the recent charges on my MobiKwik PayLater account. I was surprised to see additional charges on my account, as I had carefully reviewed my previous billing statements and had not incurred any additional charges beyond my regular monthly payments.

Upon further review, I have discovered that these additional charges were for late payment fees. While I understand that late...
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N
NSingh09
Dec 23, 2022
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My ZIP payment is not reflected in Mobikwik

Hi,

I have been following up on email and in Help & Support section from last 1 month in Mobikwik app but haven't received any response till date.

I have done the ZIP payment of INR 9, 860.16 on 2nd Dec which is before due date i.e. 5th Dec, but it has not been updated yet in the system. I am getting the notifications of the payment and the late fees charges daily. Please investigate this and close this issue...
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P
Pri7ya
from Neyveli, Tamil Nadu
Dec 22, 2022
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Refund not being credited by mobikwik

Hello,
2 refunds for 1124 & 1341 were initiated by merchant end (meesho) to my UPI account on Dec 2 & nov 27 respectively. Mobikwik is not crediting it to my account. Im talking to their customer care every two days and i keep getting same reply that it is escalated. It's been almost a month. Please refund me....
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I order shirt re 1799 and again return it. The amoun is intiatrd from the mythra but not reflected in mobikwik wallet...
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A
Avijit7059
from Kolkata, West Bengal
Dec 21, 2022
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Recharge is not done but amount debited

Last week Friday ie on 16th December 2022, I recharged my BSNL number with a Rupees of 94(Transaction ID MBK[protected] & Operator Reference No [protected]) and Rupees 108(Transaction ID MBK[protected] & Operator Reference No [protected]) using mobikwik. Mobikwik has said its recharged and payment is debited. They have given the operator ref no. But my bsnl number didn't get recharged yet from any of the above transactions. In mobikwik...
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A
Avijit7059
from Kolkata, West Bengal
Dec 21, 2022
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Amount debited but recharge is not done.

Last week Friday ie on 16th December 2022, I recharged my BSNL number with a Rupees of 94(Transaction ID MBK[protected] & Operator Reference No [protected]) and Rupees 108(Transaction ID MBK[protected] & Operator Reference No [protected]) using mobikwik. Mobikwik has said its recharged and payment is debited. They have given the operator ref no. But my bsnl number didn't get recharged yet from any of the above transactions. Money deducted...
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T
Tapo narayan jha
from Kolkata, West Bengal
Dec 21, 2022
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Refund not initiated in my wallet/zip

Address:Ghore bibi lane kol-54

Sir i order a product in myntra and pay by zip and for some product reason i return it and myntra zend ne refund on 11 dec today is 21 dec its not reflected in my wallet or zip pleSs help me in regards this...
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A
Abhishek simgh
Dec 20, 2022
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My balance is debited but process fail

Address:af
Website:Mobikwik

My registered mobile number is [protected] and mail is [protected]@gmail.com in 30 November I pay my amount of pay later which 1878 but process is fail but my money is debited from account through upi I complaint many times in mobikwik customer service but not resolved my complaint..Kindly do the further proceeding.....
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I have not receive refund in mobikwik wallet. I placed an order on 3 dec in myntra and cancelled it on 6 dec. Myntra provided me with a timeline to credit the refund into my source account which was mobikwik wallet. But even after 10 days have passed I didn't get my refund on mobikwik wallet....
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A
Albina Ros
Dec 17, 2022
Dec 31, 2022
This thread was updated on Dec 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged but in mobile not reflecting

Please refund or activate.....
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A
Anuj Gawande
from Mumbai, Maharashtra
Dec 16, 2022
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Money debited but order not placed

Address:B-101, Zohra Agadi CHS,yari Road,Versova, Andheri West

Hello
I have made payment of ₹1201 on 9th December 2022 (transaction id - [protected])
My money got debited and Myntra did not received
Kindly request tou to please look into the matter and give me my money back ASAP...
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K
Kalyanakumar C
from Chennai, Tamil Nadu
Dec 16, 2022
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KYC updation - Money transfer from Wallet

My name is C Kalyanakumar, I am using Mobikwik from 2015 onwards, due to handset change, recently i downloaded mobikwik app and log in with my registered mobile number. When Use Wallet, app asked to complete KYC,
When I processing KYC with aadhar details, a message is pop up error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care 2 times. There is no proper...
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R
Raja Babu Kumar ooo
Dec 16, 2022
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Broadband

Address:Kolkll

Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details.

Our official Twitter handles are
@MobiKwik

and
@MobiKwikSWAT...
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O
Omdeepak25
Dec 15, 2022
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Settlement Zip Balance

I want settled my zip balance also I paid 12000/- on 05 Nov 2022 and contact customer support for settlement but no response yet from mobikwik, they raised token no 27672864 on 4th Nov 2022.
I share my financial situation but recovery agent giving mental pressure me everyday.
kindly help me...
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D
Divya1i
Dec 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted and order not placed on myntra

I want to enquire about the transaction: [protected] that was placed on Mobikwik. I had made a transaction of amount ₹2077 on myntra . The amount has been debited from my mobikwik wallet but order was not placed neither the amount has been credited back to me. This is not the type of service that is expected. I’m in utter confusion about this whole process. I contacted myntra but according to them they have not received the money. I want...
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F
Farz Taj
Dec 14, 2022
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Rent payment pending

Address:Mobiwik
Website:Mobiwik

Hi, I have done two transactions with mobiwik today 1)5000 rs 2) 10000 rs

The transaction is transfer of rent via card status says pending mobiwik customer care is not able to solve this issue in fact they don’t even know the reason for y the transactions are on pending status simply asking for 3 working days time ....
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