Mobikwik Complaints & Reviews

I paid electricity bill 2867 rs .so amount has shown successful when paid.later on after 1 day it's showing pending..none customer is to take care..amount has been deducted from the app..and showing due to pay

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I downloaded this mobikwik app in 2021 nov. I recharged for a friend of 199 rs and I paid of more than 750 rs for this and when i tried to close this zip service on 7 may 2022 since a transaction of 2999 was done and i did not even recieved a msg also it was not done by me.
I am totally fed up of this service as whenever i try to close this service i recieve new charges also there is no cosutumer care contact no. Only the recovery team call and They just give threat and abusive language.
Kindly help me out

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I made a upi transaction on mobikwik in last year march and my amount was debited but the transaction showed pending while the other person didn't receive the money either. I tried contacting mobikwik customers care but of no use. The transaction was showing pending till now but recently the status has changed to failed and I still haven't received the money yet in my account

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My name is yogesh k
recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one showing
Plz update my adhar card and email and pan card

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When i try to login it showing user disabled, i was happy with previous transaction and all, i have money in my wallet but now for unknown reason i cant even reset password too. I have made tries to send mail to customer support, but that even saying id disabled.

I put complain with my other email address to customer support. No response for 4/5 days.

If they can resolve my issue i am happy to use them in future.

Thank you

IMRAN KHAN

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Today morning i received message about transaction of 2373 rupees from my mobiqwik zip account and i didn't use any money, some fraud has got and gave complaint in mobikwik but they refunded only 561 rupees, when I asked for remaining money they are not responding properly, if I didn't get total refund i will file a case

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Hello i received message today morning about transaction of 2373 rupees from my mobiqwik zip account but i didn't do any transaction, after complain they gave refund of only 561 rupees, when I asked for remaining money they are not responding properly i have called more than 10 times

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Hi I have paid the amount 1500 but i was unable to pay on time but agents promised me to waive off the fee after payment when I paid the amount I used from zip paylater agents stopped responding to my calls and texts why I contacted the calling team they stated that the agents conveyed you wrong information and you need to pay the penalties of 2500 this is so unfair idk what to say but i really want to take this up to the nodal or grivience team. Many more people are facing these issues like me.

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Hey there I have paid 1500 amount of Zip pay later mobikwik and after that I contacted the customer support of Mobikwik but they were not even responding to my calls or texts also I contacted the Mobikwik call support team they also denied stating that I need to pay the penalties of 2500 as I have not paid on time and the agents who said to me that they will waive off the fee after paying the used amount they all agents are not from mobikwik they conveyed wrong information.

But the fact is many more people are being affected to this and the thing is this company Mobikwik makes false promises and always convey wrong information to the customers I got to know all this as per my experience and by checking the comments of other people on social media platform.

I request you people to do something about it.

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I have made the full balance payment to close the account before time but it is still showing active .. Have contacted multiple people from the customer service nobody is helping instead they are giving me incorrect information.
I asked someone if I can pay off the loan and take a new one I was advised to pay and the link was provided by mobikwik ..

Someone told me it takes 1 year - this is really a pathetic service .. I made the payment on 31st December 22 and even after 11 days mobikwik is unable to help … please resolve this and help your customers

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Address: M

I took a zip loan of rs 55000 from mobikwik on monday 11 jan. The loan got approved. Emi shedule also started in app immediately. Amount not been deposited to my bank account
Kindly solve issue
Loan no 3970638
Lendbox

By
Bijesh [protected]@yahoo.com
[protected]

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N

Neermala sirisha

from Hyderabad, Andhra Pradesh

Jan 19, 2023

Complain in NCH they will refund you

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Address: Na

I took a zip loan of rs 55000 from mobikwik on monday 11 jan. The loan got approved. Emi shedule also started in app immediately. Amount not been deposited to my bank account
Kindly solve issue
Loan no 3970638
Lendbox

By
Bijesh [protected]@yahoo.com

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Address: Hanumangarh

Sir I made a payment for my bsnl recharge on 1st January from mobikwik app mobile no [protected] by order no MBK[protected] operator no[protected]. money deducted but recharge not placed. I made a complaint to bsnl they replied that they didn't received any payment from mobikwik.
I also made complaint to mobikwik customer support many times but they didn't respond to my complaints
DAYARAM SHARMA
Mob [protected] on mobikwik account

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I have made the loan payment on 31st and even after waiting for 10 days the loan is still showing active .. if you can’t provide services as per the market standard then please don’t fool us by giving incorrect information .. I have spoken to 10 people from your customer service I have got no proper response … no one respons on the chat … please help me get the loan updated

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K

Khyati Saini

Jan 11, 2023

I have paid the full balance is still it is not updating as close I have spoken to Fullerton india they have advised they take 7-8 calendar days today is 10th day …

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K

Khyati Saini

Jan 11, 2023

Kindly help me with the loan status please as this is really not a good experience … I spoke with Fullerton india they said mobikwik should have never shared the direct link to pay off the loan as they don’t have the option .. and I received a link from your end payment was accepted on 31st and now no one is even bothering to reply neither on the app nor on calls ..

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Hi, I took a Zip loan of Rs. 90000 from MobiKwik on Saturday, 7th January 2023. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, Twitter handle, and email I was told that the amount will get credited to my registered bank account within 24-48 working hours. However, now even after almost 48 working hours...

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Hi,

I took a Zip loan of Rs. 90000 from MobiKwik on Saturday, 7th January 2023. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, Twitter handle, and email I was told that the amount will get credited to my registered bank account within 24-48 working hours. However, now even after almost 48...

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Address: Gurgaon

I’m a Mobikwik user and my registered no is [protected] and I purchased a blazer on 12 Dec, 2022 using Mobikwik payment worth rs 1490. But on 30 Dec my Myntra order was cancelled and they initiated my refund, they have Also shared reference id. But Mobikwik denied and they are keeping me on hold since last 10 days. Mobikwik not refunding me my payment.

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Address: Gurgaon

I’m a Mobikwik user and my registered no is [protected] and I purchased a blazer on 12 Dec, 2022 using Mobikwik payment. But on 30 Dec my Myntra order was cancelled and they initiated my refund, they have Also shared reference id. But Mobikwik denied and they are keeping me on hold since last 10 days. Mobikwik not refunding me my payment.

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Sir, I returned my product on Myntra and they have already initiated my refund and it's not showing in my MobiKwik wallet please do something sir
My reference no is[protected]

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Dear team I apply for a loan from mobikwik on 5th jan 2023 after following some steps and doing e mandate it's shows that loan is approved and loan amount will be credited within 24-48hrs in my account and today ita 9th jan 2023 till time no any amount is received I rasied a complaint ticket there my ticket id is 1901975 they say that loan amount will be transfered within 48 hrs if not received please share bank statement and I also shared my account statement there no response received till time so I call customer care executive they are always busy so team please suggest me what to do and help me in resolving my issue.
Please Assist.

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Vishalp78

Jan 11, 2023

Dear team no update till time please update Can your team resolve my issue or not

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 15

I need refund

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Fraud done by company and still giving threats

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Money debited while the transaction shows failed and the amount didn't go through

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Kyc incorrect

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Mobikwik Wallet has money but user disabled for unknown reason My registered user id is [email protected]

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Mobikwik transaction fakes

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Mobikwik transaction fake

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Unfair and false promises of company for waiving off penalties

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I have paid the bill but company agents not waiving off my penalties

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Full balance paid but loan is still showing active and not closed

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Loan disbursal not credited

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Loan disbursal

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Payment not refund

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Loan still not updated as closed

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Loan approved but not deposited to my bank account

MobiKwik Zip loan was approved but not deposited to my bank account

Myntra refunded but pending on Mobikwik for 10 days

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After Myntra credited Refund but pending on Mobikwik for more than 10 days

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Myntra refund of jacket

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Loan amount disbursed but not received

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