I am totally fed up with the services of Mobikwik, as on 4th April I had fraud transactions from Mobikwik ZIP wallet all amount has been debited to some fraudsters, immediately I complaint to the cyber crime and informed Mobikwik as well by submitting all the transaction details and I have also shared them my cyber crime complaint transaction number.
But from April onwards they are continously calling me for the payment and every time I am explaining them that this is a disputed matter which has not been resolved yet, neither from the government side nor from Mobikwik.
All the time every executives are saying that ok, we will look into this, but again 3-4 days later they start calling.
But tomorrow I received threat from two guys from Mobikwik, one of them was Lawyer and other was pretending to be policeman, and they threat me that I will get arrested within a day. Please cross verify them their number are ([protected] & [protected]). These guys are fraud they are not policeman or so called lawyer, they are just threatening me like goons.
Please help me out on this, as I didn't used their money and I am getting harassed from last 3 months.
Please find the attachment for the cyber crime complaint, you'll get amount details from there.
Please connect to me for all the transaction enquiries
Regards,
Varsha Singh
[protected]
Mobikwik customer support has been notified about the posted complaint.