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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 182

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R
ramanaraju
from Piriyapatna, Karnataka
Aug 17, 2018
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Address: 560100

Hi Team,

I think this is fraud transaction kindly check and let me know.

Still amount transfer to my account or mobikwik wallet one of the customer care told payment done through RTGS but if i checked with banker payment will done above 200000 only for RTGS kindly provide the details how payment done.

I think it is fraud transaction done kindly check the details.

2 weeks before i have credited amount to wrong bank account for that purpose we have requested to credited the 26000 rs amount into my bank account.

Kindly provide correct resolution for this query.

Thank You.

Regards
Venkat
[protected]
Mobikwik customer support has been notified about the posted complaint.
Aug 21, 2018
Updated by ramanaraju
Hi team,

Mobikwik customer support has been notified about the posted complaint. When the customer will call up to now no customer called stop putting comments try to solve the query first.

Thank You.

I think this is fraud transaction kindly check and let me know.

Still amount transfer to my account or mobikwik wallet one of the customer care told payment done through RTGS but if i checked with banker payment will done above 200000 only for RTGS kindly provide the details how payment done.

I think it is fraud transaction done kindly check the details.

2 weeks before i have credited amount to wrong bank account for that purpose we have requested to credited the 26000 rs amount into my bank account.

Kindly provide correct resolution for this query.

Thank You.

Regards
Venkat
[protected]
I Krishpi Naresh Gada having mobikwik account number [protected]
I requested to to give me refund o[censored]nsuccessful Vodofone recharge of [protected] number
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    S
    shukdev agnihotri
    from Noida, Uttar Pradesh
    Aug 11, 2018
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    Address: Chhatarpur, Madhya Pradesh, 471001

    Someone had transacted the amount of 25000 from my sbi bank atm and had transferred the amount in his mobiwik account on thursday evening at 6 pm i. E 09/08/2018.

    Kindly block the amount and look after the transaction.

    Find here enclosed details of bank account -
    Account holder - jugal bihari sharan agnihotri
    Branch - main branch chhatarpur (M. P) 471001
    A/c number - [protected]
    Atm card number[protected]

    Please find attached transaction mobile messages, fir, bank statement
    Mobikwik customer support has been notified about the posted complaint.
    Sir return my 1500 amount
    I am proses the many transfer sistem so culdn.t tranjecktion 5he my sending number whats the problem please paybeck the my account tranjecktion is pending
    Sir by mistake 1000 rs transfar my mobikwik account no. [protected] to wrong no.[protected] please refund sir
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      T
      Theami
      from Ahmedabad, Gujarat
      Aug 11, 2018
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      Address: 380008
      Website: www.jobscarriersolution.com

      This is very sadly to inform you all that people using mobikwik app are such non - trusted because by this app considering the opposite person have hacked my debit card a/c otp (One time password) which he had taken off around 40-50 thousand. Seriously, i suggest people don't often take calls nor reply to messages from unknown & without registered info about them which is not there.
      My a/c which was hacked is of bob & by having my aadhar details to him.
      I truly wish, that the person who have hacked my debit a/c... Want to catch him as soon as possible... I've got complained against him to police & soon he'll be caught by them & i'll make him to hang till death.
      I request all the peoples if you are in a search of jobs & you receive a call from unknown number & he tells you to get registered online... Than please don't get register because it's non-secured site... If you log in through big equipments than it will show you unsecured but if you get login through mobile than you make possibilities for him to get hack your a/c. If he get offered you for a bank job (Hdfc). So don't say any info regarding your details. If he convinced you for a job than literally don't make any payment online (Registration)... Tell him to make payments offline for your security base.
      One more important thing i would like to share his details are -
      Ph. No. - [protected], [protected]
      Site - jobscarriersolution.com
      So, be aware of this detail person's which they simply target normal people slang & poor etc.
      In this hackers group there's one lady also involved with them.
      Mobikwik customer support has been notified about the posted complaint.
      My mobikwik id:[protected]@gmail.com
      On 9th august i had send mony from mobikwik. Money was debitd but in mobikwik my transaction is in pending state they told me if debited then money is refunded within 48 hrs.. But till i dont get refund..
      Sir,
      I have transfer the money in wrong number and my payment is showing still pending but money is deducted from my wallet. please refund my money to my wallet.
      I paid through my Mobikwik wallet to phone number last one hour back but the amount is not received by him. I am sending 2 scree shots to you for your reference. Please do confirm to me after verifying
      I transferred money from my mobikwik wallet to bank account on July 28 but the money is not received yet in the bank account nor the money has been refunded to me. Mobikwik told me that it will take 5-7 days to credit your amount to your bank account but it's not credited.
      Dear team, Unauthorised transaction made on 20000 from my SBI credit card to zes Mobikwik . Please cancel the transaction.Request to process the request.
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        M
        Mangala Naik
        from Mumbai, Maharashtra
        Aug 11, 2018
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        Address: Mumbai City, Maharashtra, 400008
        Website: [email protected]

        I have by mistake taken your wallet i want to recharge mtnl prepaid mobile
        I want return my all balance money

        What to do

        As i do not require wallet
        My mob no.[protected]
        My email id - [protected]@gmail.com or [protected]@yahoo.co.in
        Pl reply me urgently as your customer care nos are not getting no answer till waiting half an hour
        And while login otp not coming early it will take so long time
        Mangala
        Mobikwik customer support has been notified about the posted complaint.
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          S
          Somesh nagbhushan
          from Mumbai, Maharashtra
          Aug 10, 2018
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          Website: www.mobikwik.com

          On 08.08.2018, i have paid amount of rs. 14410.00/- for my electricity
          Bill with maharshtra state electricty distribution co. Ltd. Theough
          Mobikwik.
          The invoice summary is

          Tax ref. Id.-mk[protected].

          Connection no.[protected]
          Category - electricity
          Bu - 4642
          Bill no. [protected]
          Bbps ref id mk01006*7qow

          Transaction time 08 aug 2018.

          Mobikwik is showing result as payment successful and amount from dena
          Bank account is debited for the same. But the same amount is not
          Credidted with maharshtra state electricty distribution co. Ltd.

          Please lodge my complain and update status of my amount deducted.


          Somesh n bhushan
          [protected]
          Mobikwik customer support has been notified about the posted complaint.
          Wallet to transfer money but trasaction faild and money deduct my wallet and money not retrun my wallet please help
          date of transaction 1/8/2018 mai -5174 deduct
          Transaction Id: 57262c357fbb8
          ticket #8843636
          invoice data not show
          Raghu Ramireddy's reply, Aug 22, 2018
          Sir this same pblm am facing same date and invoice not opened and mobikwik no response this is worest service mobikwik
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            R
            Rajvati Yadav
            from Durg, Chhattisgarh
            Aug 10, 2018
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            Address: Bhopal, Madhya Pradesh, 462003

            Sir, I have Lodge a complaint before 2 days for refund the money to bank account but no response from your side and given mobile no are not working for listening complaint. Where I have to complaint. Actually I want to transfer 67500 RS to another account but yr transferring charges is to high I can't pay such money so I want to refund my money to bank or need another suggestion but nobody helping your side. I'm in very emergency and I need money right now.
            Mobikwik customer support has been notified about the posted complaint.
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              A
              Anamika Vajpayee
              from Bengaluru, Karnataka
              Aug 9, 2018
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              Website: mobiwik

              My money is refunded to my bank account by mobiwik even after 26 days of payment initiation by mobiwik

              Mobile 86881554

              I have purchased an item from jabong and paid, when in returned the product the ammount was returned to mowibik, mobiwik then initiated the transfer to my back account on 16 july. Its been so much time now and still the money is credited back.

              I have raised so many compaints request still didint nog a valid response to the query
              Mobikwik customer support has been notified about the posted complaint.
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                P
                psd 24
                from Bengaluru, Karnataka
                Aug 9, 2018
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                As i had purchased an item in myntra via payment gateway mobikwik, as i had to return the item and requested for refund from myntra, they initiated the refund, but i see that mobikwik has the amount in it's wallet where in i cannot use it. Bi tried reaching thier customer service, but i dint find any reply from them as their customer service desk is currently unavailable.
                Mobikwik customer support has been notified about the posted complaint.
                Hello MobiKwik,

                i have made payment of myntra order of ₹3214 through MobiKwik, money is deducted from my bank but no invoice or no order is placed at myntra.com... please help.. my registered mob no. [protected],
                my email id - [protected]@gmail.com
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                  R
                  ramanaraju
                  from Piriyapatna, Karnataka
                  Aug 8, 2018
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                  Address: 560100

                  Hi Team,

                  I have transfer money to wrong bank account through mobiwiki app I have done 2 transaction on 03 Aug 2018

                  1st transaction 4600
                  2nd transaction 3000 on 03 Aug 2018

                  Wrong bank account number[protected] but I have checked with icici bank they told amount not credited to that wrong bank account[protected] kindly check and confirm it has been 7 days still now no response.

                  My bank account number is[protected]
                  IFSC code: ICIC0000360
                  Name Venkata Ramana c

                  Kindly check and transfer amount to my bank account it has been 1 week but there is no response form mobiwiki. Please check and return the money total 7600 rs. Kindly provide contact details to call back customer care.

                  I have submitted screen of payment Proof in mobiwiki help. It has been over 1 week still i have not got money back. Kindly do needful

                  Regards
                  Venkat
                  Mobikwik customer support has been notified about the posted complaint.
                  Aug 08, 2018
                  Updated by ramanaraju
                  Hi team
                  Aug 08, 2018
                  Updated by ramanaraju
                  Hi Team,

                  I have transfer money to wrong bank account through mobiwiki app I have done 2 transaction on 03 Aug 2018

                  1st transaction 4600
                  2nd transaction 3000 on 03 Aug 2018

                  Wrong bank account number[protected] but I have checked with icici bank they told amount not credited to that wrong bank account[protected] kindly check and confirm it has been 7 days still now no response.

                  My bank account number is[protected]
                  IFSC code: ICIC0000360
                  Name Venkata Ramana c

                  Kindly check and transfer amount to my bank account it has been 1 week but there is no response form mobiwiki. Please check and return the money total 7600 rs. Kindly provide contact details to call back customer care.

                  I have submitted screen of payment Proof in mobiwiki help. It has been over 1 week still i have not got money back. Kindly do needful

                  Regards
                  Venkat
                  Aug 20, 2018
                  Updated by ramanaraju
                  Hi Team,

                  One of the customer called and asked for credit card otp and cvv and taken 22000 still now amount not credited to icici bank account and no customer called and confirmed.

                  Kindly tell customer to call me and solve the query that is best solution.

                  I have transfer money to wrong bank account through mobiwiki app I have done 2 transaction on 03 Aug 2018

                  1st transaction 4600
                  2nd transaction 3000 on 03 Aug 2018

                  Wrong bank account number[protected] but I have checked with icici bank they told amount not credited to that wrong bank account[protected] kindly check and confirm it has been 7 days still now no response.

                  My bank account number is[protected]
                  IFSC code: ICIC0000360
                  Name Venkata Ramana c

                  Kindly check and transfer amount to my bank account it has been 1 week but there is no response form mobiwiki. Please check and return the money total 7600 rs. Kindly provide contact details to call back customer care.

                  I have submitted screen of payment Proof in mobiwiki help. It has been over 1 week still i have not got money back. Kindly do needful

                  Regards
                  Venkat
                  [protected]
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                    V
                    vivekchoudhary1
                    from Delhi, Delhi
                    Aug 7, 2018
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                    Dear concerned,
                    Today morning got deduction of 50, 000 from my sbi account to No [protected]
                    Via scam of credit card verification.
                    Need to know...later when and where these 50k are been spent.
                    FIR been loge and need these details with time for further investigation.
                    Rest I will do the rest...They will be in india or outside I will get their necks...anyhow
                    Mobikwik customer support has been notified about the posted complaint.
                    By mistake I transferred 5000 to wrong number..by MobiKwik application..I want to refund
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                      L
                      Latesh Nohawae
                      from Wazirganj, Uttar Pradesh
                      Aug 7, 2018
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                      Address: 282009

                      I already mail at all mobikwik mail id but there place no response my mobikiwk wallet account no is 79830... protection and in there wallet have a cash my mail id lateshnohawar[protected]@gmail.com if you have any solution about my mobikwik account so kindly mail me and contact no [protected] and i attached all document at mail id [protected]@mobikwik.com and also mail at [protected]@mobikwik.com kindly reply
                      Mobikwik customer support has been notified about the posted complaint.
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                        C
                        Chitra Ganesan
                        from Chennai, Tamil Nadu
                        Aug 7, 2018
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                        Booked karaikudi to bangalore bus ticket in mjt travels through this website on 19th may, 2018 for the next day trip i. E. 20.05.2018.. Seat number l7 and the traveller name is prema. Mjt travels cancelled the trip due to bus damage.. Till nw i didnt get refund of ticket. I asked mjt travels and they paidback my money to mobiwik. Hence i need my refund.. U didnt refund my amount. Kindly payback soon..
                        Mobikwik customer support has been notified about the posted complaint.
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                          P
                          Paresh Panjari
                          Aug 6, 2018
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                          Hi, I am Paresh Panjari from Ahmedabad. Amount of Rs 15500 got deducted from my Wife's SBI credit Card account today Evening at 16:15 hrs. Please note the transaction read as Rs. 15500 was spent on SBI Card ending 5170 at MOBIKWIK on 06/08/2018.Call came from MObile no. [protected] registered as Credit Card NIKI.

                          Please try to refund the amount back.

                          Thanks,
                          Paresh Panjari
                          paresh.[protected]@gmail.com
                          [protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          Maine electricity bill payment kiya hai. Mere account se money deduct Ho chuka hai.fir bhi electricity ko Mila nahi hai.
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                            S
                            Sandip Dakle
                            from Pune, Maharashtra
                            Aug 6, 2018
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                            Address: Pune, Maharashtra, 411045
                            Website: www.mobikwik.com

                            I have tried to pay my electricity bills using MobiKwik (worst ever decision). they accepted my payment using Debit card but failing to proceed the payment to Electricity Provider. Now full amount is with them and had to pay my bill using Paytm.

                            Also, their support is not working only web support and no one responding to the issue.

                            I want my full refund from their website as they have eaten my both time and money.
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Sanjay Sakthivel
                              from Bengaluru, Karnataka
                              Aug 5, 2018
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                              Website: www.MobiKwik.com

                              I'm unable to transfer money from my MobiKwik wallet to my bank account as it keeps telling me that the received OTP is invalid. Unable to contact customer care through +[protected]. I had opened Ticket # 8845197 on 2th August for this issue and they are busy closing the ticket without providing any solution. Need help in fixing this issue so that I can transfer money to my bank account.
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Sudhirlaur
                                from Lucknow, Uttar Pradesh
                                Aug 5, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                                Website: Mobile

                                Dear support team,
                                Today in the morning i have received a call from [protected] and that call received by my child. He is asked otp to my child after the call. I am unable to use my mobikwik wallet. And continuosly i am trying to recover my account loging mobile no: [protected] & registered email id: sudhir. [protected]@yahoo.com but not recovered till now. And that guys using my wallet.in my wallet held rs. 40000.
                                Kindly stop all payment and help me for recovering my account.

                                Regards:
                                Sudhir kumar laur
                                My login mobile no: [protected]
                                Registered e mail: sudhir. [protected]@yahoo.com
                                Calling no: [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                ESCOM/PUR/MOBIKWK0MUMBAI/[protected] Total four transaction is do and amount is 32, 489rupes.so please stop this transaction.
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                                  babee sachan
                                  from Mumbai, Maharashtra
                                  Aug 4, 2018
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                                  Address: Bhopal, Madhya Pradesh, 462046
                                  Website: mobiekwik

                                  Sir mam mere by mistake last 1 digit acont no ka chnenge ho gaya
                                  Mera mobiekwik [protected] no hai
                                  Meine acount no [protected] pe transction karna tha mere se
                                  [protected] par 10000 rs transfer ho gaye hai
                                  Legal proccis kar mere walet no [protected] mobikwik par refers karne ki jo bhi legal prkriya kar age result bataiye
                                  Mobikwik customer support has been notified about the posted complaint.
                                  My mobikwik no is [protected] I transfer 9700 Rs bank.. But my mobikwik balance is deducted & not credit my bank account so please help me now...
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                                    R
                                    rkarangia
                                    from Chennai, Tamil Nadu
                                    Aug 3, 2018
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                                    Resolved

                                    Address: Mumbai City, Maharashtra
                                    Website: mobikwik mumbai

                                    He asked for the debit card number and expiry date of my debit cards....
                                    He told that my card was blocked by mistake from the bank and they want to correct it. So i gave him the expiry date and then suddenly 5000 deducted from my account by debit card
                                    Othpg 801346 mobikwk mumbai.
                                    Repeatedly he was asking for otp many times but i did not give and i blocked my card online
                                    Right now i want my refund of rs.4999/-
                                    Person contact number [protected] / [protected]
                                    Aug 5, 2018
                                    Complaint marked as Resolved 
                                    9099067136
                                    Mobikwik customer support has been notified about the posted complaint.
                                    My mobikwik wallet has been blocked, showing reason...due to found suspicious by payment gateway. Idon't know why it was suspicious. Kindly reactivate my account.
                                    Id:- [protected]@gmail.com
                                    Mob. No.[protected]
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                                      K
                                      Karnakumar2050
                                      from Mumbai, Maharashtra
                                      Aug 3, 2018
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                                      Address: Mumbai City, Maharashtra, 400608

                                      Last 1 week i am requesting moboikwik to reset my pin but they are not lisning me,
                                      They writing me send passbook copy, why they need passbook, my mobile no is enough to do rest my pin, send me otp n done.

                                      Paytm is best in this service area

                                      Moboikwik has no customer care, n no no. To contact.

                                      My no is [protected]

                                      Please help me.

                                      At the time of adding money in wallet they don't need any pin but at the time of transfer they want security pin.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Sir mera mobikwik block ho gaya hai please use unlock kre
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                                        B
                                        Babul Tanti
                                        from Delhi, Delhi
                                        Aug 2, 2018
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                                        Address: 122002
                                        Website: www.mobikwik.com

                                        After getting credit to Mobiwiki wallet balance Rs. 3107.00 from my debit card, I was unable to make transaction with any account, as I had requested by generating ticket no. # 8810194 to the mobiwiki team support. While telephonic discussion with the team member of your support they explained that the money will be back to my bank account but till the time I had not received the amount to my bank account.

                                        I therefore request to do needful at earliest and kindly refund the amount to my bank account.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Aug 04, 2018
                                        Updated by Babul Tanti
                                        I am awaiting for your kind reply.
                                        Aug 10, 2018
                                        Updated by Babul Tanti
                                        I have not yet received the refund amount Rs. 3107.00. please look into the matter
                                        Aug 11, 2018
                                        Updated by Babul Tanti
                                        What about my money where has it gone.
                                        Oct 27, 2018
                                        Updated by Babul Tanti
                                        I have not received the money

                                        Mobiwiki is fraud and all working team members of mobiwiki are madarchod
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