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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 182

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M
Maniesh09
from New Delhi, Delhi
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company doing fraud with govt and customers

Address:New Delhi, Delhi, 110075

This company is been putting up the scheme and then changing at their own wish under the clause that they can change any time. I agree they are free to change but how can they change that retrospectively and making both customer as well as govt on the ride.

I would like to file a complaint for someone to look at the fraud this company doing by making changes in Supercash especially for the old supercash earned, I have approx....
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Sujal Thakkar
from Mumbai, Maharashtra
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payment deducted and transaction failed but didn't get refund

I tried to make payment to BAJAJ FINSERV via mobikwik app.

The payment didn't go through while the amount has been deducted from my account, while I tried to get in touch using your so called customer care number "[protected]" the call doesn't go through.

I have recieved the message that my money has been refunded but it's not reflecting anywhere! Can you please let me know the refund process and when I can...
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S
sushantvichare999
from Pune, Maharashtra
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regarding my complaint no mk01412412038

Address:Ratnagiri, Maharashtra, 415639

I have done transaction of 3030rs and the money has been deducted from my account
Unfortunately my electricity bill is showing out standing.

The biggest and problem over here is the given customer care numbers don't work.

The call gets dropped after calling the given numbers.
I want my money get back . please solve.my transaction no MK[protected]...
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A
ak699
from Ahmedabad, Gujarat
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recharge not done but money debited

Website:Mobikwik app

Hii i am Mrityunjai kumar i have recharged my number [protected] with mobikwik with 485 rs in first attempt recharge become unsuccesful but the money debited from my account once agail i did the process then recharge is done . For only recharge of 485 i paid 970 rs please give me cashback of failed transaction if given notify me recharge date 8/7/18...
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Address:Gurgaon, Haryana
Website:www.mobikwik.com

Mobikwik had been insisting on only Aadhaar card KYC verification since February 2018 although even banks did not ask for it and has forfeited lots of our money earned as supercash.They have even preponed the expiry dates of supercash which were determined in the past and thereby forfeited lots of our money -a screenshot of the ticket raised with them is attached herewith .Kindly compel them to reinstate the supercash they are forfeiting...
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Address:Vadodara, Gujarat, 390011

Mobikwik is just fraud company and it is not worth giving try . They make our money stuck in their website and
Also they don’t have any customer care option or anything. They are not reachable .
Whom to talk . If something happened.
They have given phone numbers but those are not working at all.

+[protected] [Customer Care]
+[protected] [Customer Care]
Also there is one Delhi number...
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Address:Vadodara, Gujarat, 390011

I was indeed wanted to talk to mobikwik for mu money deducted from
Credit card Rs. 2500 even though transaction was unsucessful.
I can see money is deducted from mobikwik they didnt not pass the money to myntra.
If the transaction was unsucessful then why mobikwik deducted money from
My bank.[protected] transaction id : payment id[protected] timing 9:30 pm

I suggest you all please dont use mobikwik...
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C
CMA Abhishek Sharma
from Delhi, Delhi
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can not withdraw my money even after uploading documents

Hi, my name is neha kaushik, i download mobikwik app and registered, i transferred 399 rs from my husband account. As i was new to the system, i tried to create security pin however it got blocked after this i have raised so many tickets and upload my adhar card and husband' bank statement but they did not unblocked, i asked them about their email id but they didn't provide it. There is no customer care whom i can speak directly....
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प्रवीण कुमार सिंह
from Unnao, Uttar Pradesh
Jun 16, 2021
This thread was updated on Jun 16, 2021
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electricity bill not paid but money deducted from account

Address:Gurgaon, Haryana
Website:Www.mobikwik.com

I try to pay my electricity bill with uppcl urban customer id [protected] with amount 1805 on june 24, transection failed from your site but money deducted from my account, after that i have a message that your money is process back to your source account but 10 days to go but no refund,

*customer care no unreachable
*no response from mail id [protected]@mobikwik.com he is the ceo of this company.
*i also message ceo...
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J
jivano
from Pune, Maharashtra
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electricity bill payment paid from mobikwik site

Address:Gurgaon, Haryana, 411036
Website:MobiKwik

Hi!

I have done transaction of 2020 and the money has been deducted from my account
Unfortunately my electricity bill is showing out standing.

The biggest and problem over here is the given customer care numbers don't work.

The call gets dropped after calling the given numbers.

So why are the numbers shared on the site, and what customer service are they providing to the people???....
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A
Amit Jhaveri
from Vapi, Gujarat
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expiry of supercash that mobikwik didn't allow to use

Address:Surat, Gujarat, 395007
Website:Mobikwik.com

Mobikwik is cheating customers. My mobile no is [protected]

I give big business, they give me super cash. Mobikwik keep no limit for doing business but keep limit to use super cash and don't allow to use super cash and expire them.

Please re credit the expired super cash on 1 june and 1 july.

Mobikwik don't allow generated super cash to be used and get them expired that is illegal....
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Address:Amritsar, Punjab, 143115
Website:www.mobikwik.com

I upload rupees 50, 000 in my mobikwik wallet on 02 july 2018 which was successful but on next day which is 03 july my mobikwik account is disabled without any notice i try to complaint but from mobikwik app and online but due to my disabled account i am unable to complaint too. I try there costumer care number but it does not worked it got disconnected when i call, my 50, 000 is in account but my account is disabled and no way to connect...
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S
shindednyaneshwar966
from Pune, Maharashtra
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recharge failed but amount deducted in my account and not credit

Address:431136

Iam recharge through mobiquick rs 399 recharge failed but amount didction in my account and the amount not return credit my account my name is Dnyaneshwar Bhavanand shinde my no [protected] what is problem iam 2 days follow up but not any response from you and no any customer care no email iam going consumer court iam already complaint through mobiquick app but no any response from you to me what is very third class bhava or...
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R
Ravichandran Nagaraj
from Bengaluru, Karnataka
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money got debited but not refund even after 40 days

Hi,

Made a transaction of rs 10000 online using the virtual card, but the transaction has failed and money has got debited. Raised a complaint in their support portal no response. Faqs says it should be refund within max of 35 days. Its 40 days and no response. No ways to contact them.. No chat support.. No email support... No phone numbers... And no refund...

Not sure whats happening... But seriously a very...
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S
sunilkumar430
from Aurangabad, Maharashtra
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unable to use super cash

Address:Hyderabad, Andhra Pradesh, 500013

I was a unable to use super cash from this month and i have hard earned cash. But it expired on 01 07 18 my mobile number is [protected] so kindly refund it back 447 super cash. N every time i use this app i don't know why the super cash don't consum so kindly resolve my problem n refund the super cash in my account i am using the mobikwik app since many day but every time i face the same problem...
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Z
Zeusada
from Ernakulam, Kerala
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money transfer failed but debited from bank account

Address:Idukki, Kerala, 685582

My money is missing from my bank account. When i checked my transactions an additional amount of 999 is debited. Actually first i tried to transfer to my friend it showed some error, so again the same amount is transferred. Second time it was a success. Money in the first transfer is missing. Please help me i'm new to mobikwik

Here i'm sending the details of my bank transfer history and your apps transfer history.
br...
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R
raman koundal
from Hamirpur, Himachal Pradesh
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not recharge in jio prepaid

Address:Chandigarh, Chandigarh, 160036

Sir i have installed mobikwik app and now i m add 400 rs.in this app. I have recharged jio plan 399 rs.in mobikwik app but recharged is not successful no status is confirmed. My account rupees debt 399 but no status will confirmed and no recharge in jio phone... I have screen short in recharge details... I have new customer in this app but my experienced is worst. Please my ruppes will be refund or do my recharged. Tx ref. Id - rj[protected].br...
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T
Trupti Khristi
from Bardoli, Gujarat
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job related

Address:382414

I'm searching for job the job than one call i m received that nd said one form fill after that your interview place will be conform than give me website www.findnaukri.in nd fill this form for 49 rs. After that my debit card information fill this website nd my 5000 money will withdraw in my account i will complaint this website plz help me. Plz i will trust you back my money...
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N
nemaniramesh
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irctc transaction failure

Address:East Godavari, Andhra Pradesh, 533201

When booking tatka ticket in irctc, payment has done from my bank end to mobikiwik but not reached to irctc,
Even i irctc it's not showing in failed transaction history. To check the refund status.
How this problem could be resolved, should i need to raise any complaint
Is there any way to see failed mobikwik transactions, how many days will it take to refund the amount...
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S
Shivani Raj
from Noida, Uttar Pradesh
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refunding money

Address:Gurgaon, Haryana

Made a rechrge yesterday but not done yet they deducted the money from my account.. Always show progressing process.. Not even refunding back my amount customer service is just for name.. Used it for the first time n seems to be worst app ever.. Never going to use it again... I read the reviews of other people but i had already used the app.. Pls do refund my money back...
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