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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
+91 94 6644 6644
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Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 184

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S
Shivraj MSW
from Pune, Maharashtra
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balance not credited

Address:Kolhapur, Maharashtra, 91

I am the account holder of mobiqwik wallet. I have added money in mobiqwik wallet dated 12/06/2018 amount is 99+99from my bank account, but not credited in my mobiqwik wallet account. Already debited amount in my bank account. Please check and credit amount in my mobiqwik wallet. Amount details is 99+99+1=199. So i cant any payment through mobiqwik wallet. Please check and resolve any queries....
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M
Maniesh09
from New Delhi, Delhi
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fraud practices by mobikwik team

Address:New Delhi, Delhi, 110075

Mobikwik provides cashback in terms of supercash (With 3 months validity) which can be consumed 20% to 5% in each transactions upto rs 1000 per month. Recently mobikwik has reduced supercash validity by 45 days. These guys keep updating terms and conditions so frequently and with out any prior notice given to customers and not even email or sms that their t&c are updated.in my family we have actively used the mobikwik and overall there was...
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S
Sohilb
from Mumbai, Maharashtra
Mar 21, 2022
This thread was updated on Mar 21, 2022
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ugvcl electricity bill payment not done and money not refunded to bank.

Website:www.mobikwik.com

Hi team,

Transaction made on 9-apr-2018 for a utilities bill payment of ugvcl of rs.1150.73 is not shown in the transaction history.
The transaction is not successfully done as ugvcl has not received the amount and the amount is deducted and not refunded to my bank account.
Transaction details:
Transaction ref. No. As per bank:[protected]
Transaction payment ref. No. As per ugvcl: [protected]...
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M
Magician Prakashkumar
from Ahmedabad, Gujarat
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did not know about your charges for electric bill payment

Address:380015

Dear sir,

Today i transferred rs.8430 from my bank account to mobikwik to pay my electric bill. But i found that you charge about rs.130 to make the payment, which i don't want to pay. Hence, i tried to transfer back the same amount to my debit card of the bank, but again you are charging more than rs.200 for that. Now, i want my money back without deduction of any charge. Please let me know what i should do for that. My phone...
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A
Anubhuti Saluja
from Gurgaon, Haryana
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money got deducted from account not received order confirmation

Address:201301
Website:MobiKwik

Hi I made a payment on 8th June at street style store through MobiKwik. But money got deducted from my account.. but I have not received any order confirmation ..they say the order is not place .. and now when I am calling the customer care .. they are not picking.. I kept on hold for more than 15 min .. please help. Also I feel MobiKwik is a cheat... They do this with everyone. How can I get a refund... Please help.. not able to get through...
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H
Hjat426
from Delhi, Delhi
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account disabled 7011163885

Dear sir,
My account disable on date 8 jun 18 but not active till date. So sir plz my account disable to active as soon as possible. I have many contact to your help line but not respond. So sir plz activate my wallet.
Address proof and screen shot attached herewith.
My id mobile no is [protected]
Email id is [protected]@gmail.com.
Thanks
Hansraj hat
[protected]...
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A
Ami_273
from Panaji, Goa
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electricity bill payment deducted twice

Address:Pune, Maharashtra, 410506
Website:Mobikwik Wallet

I was paid electricity bill (Msedcl) by mobikwik on date 12th of may.
Ist time when i was paying the same it was cancelled by their system problem and message shown me that it will be refund in your bank account or wallet.
At the date of 9th of june i still not received refund yet. I again raise query to them but they tell that refund already transfered to wallet or bank account.
Please help me out of them
Amit...
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M
monidumppop
from Delhi, Delhi
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mobikwik is doing cheat

Address:New Delhi, Delhi, 110041

Sir, madam my name is parvesh kumar and my mobikwik account mobile no [protected] and my mail id : [protected]@yahoo.in.
My concerned regarding supercash and policy.
I am a mobikwik old customer, in starting mobikwik was a fair company and fair deal with customer but in july 2017 mobikwik start supercash system and cashback amount going to credit as a supercash, on that time on every transaction user could use supercash but time...
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B
Birendra Kumar Rai
from Bansi, Uttar Pradesh
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recharge of jio prepaid mobile

I have wrongly recharged jio pre paid mobile no. [protected] for rs 399 today for 84 days in lieu of my mobile no. [protected]. It has happened second time and the previous complain is already registered with you with no compliance. Kindly refund my money or recharge my mobile no.[protected] with the same amount as it is typo human error.
B k rai
[protected]...
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X
Xeeshan313
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud / scam

Address:Mumbai City, Maharashtra

I received 29 odd onetime password messages from mobikwik at around 3:51am. I never ever dealt with them. Not even tried to apply for anything with them. I doubt if this is a kind scam to loot people!! This has been reported to mumbai police to look into the matter. I afraid if this is a kind of scam to fraudantly use personal information of people and hv fraudulent transactions processed!! This has to be taken very seriously and mobikwik...
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S
Shahaakash
from Ahmedabad, Gujarat
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amount deducted from sbi credit card

Address:Angul, Odisha, 759121

Dear Sir,
Today at around 3.30pm there was a fraudster call from mobile no [protected] for verifying my SBI credit card details (card no./name/DOB/mob no/address) and ask for cvv no. Mean while I got an OTP on my registered mobile no ([protected]) and email id. Followed by a SMS that your 20600 has been deducted from your account.
So pls do the needful and reverse the same.

Regards,
Aakash Shah.
([protected])....
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A
azeem akram
from Hyderabad, Telangana
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mobikwik fraudulence

Address:500008
Website:Recharge

Hi! On 05/06/2018 around 3:30 p. M. I got a call from a person saying that he was a representative from sbi credit card and told me that my card in blocked because i have not used it from 3 months and also my reward points have expired of worth rs. 9000 change. He said that he would unblock my card and i would also get my reward points active and then started the process, in which he was repeatedly using the word unique id instead of otp,...
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A
Atul Samy
from Nasrullaganj, Madhya Pradesh
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complaining about fraud calls and from my account 95000 rs was taken via otp

Address:466331
Website:[email protected]

I wish to bring to your notice, a fraud transaction which took place yesterday, using my father's debit card. He got a call from the number [protected] the person claimed that he was calling from the sbi and that my father atm card has been blocked. He asked for the debit card number and the one time password. As my father does not have much knowledge about the internet banking process, he was easily duped, and gave off the debit card number....
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P
Pradip Kumar Goenka
from Bhubaneshwar, Odisha
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sbi credit card ending with number 8587 at mobilwik on 05-06-18 at 4.46 p. m

Address:Cuttack, Odisha, 753002

Sir

My sbi credit card ending with number 8589 was used or utilized by fraud, at mobikwik on 05-06-18 at 4.46 p. M utilized or debited rs 20000 twice = rs 40000 (In total) is a fraud, please hold and stop payment immediately of the same

Please kindly note and stop payment

Pradip kumar goenka
Cuttack, orissa (Sbi credit card holder)
Mobile [protected]...
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R
rahul@2013
from Delhi, Delhi
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misleading dates of supercash expiry

Mobikwik is reducing the opportunities o[censored]sing supercash one by one. Firstly it reduced the validity of the supercash along with other rs. 1000 limit, deduction in usage rate (In most of the cases 5%).

I was having supercash of rs. 7500 on 31st may, 2018. It was showing supercash expiry of rs. 4950 on 1st june, 2018.

In the midnight of 31st may itself, the supercash of rs. 4950 got expired. Not giving a single...
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A
Arif Uddin
from Latur, Maharashtra
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dispute management mental staff behaviour !

Address:122002
Website:www.mibikwik.com

Tiday i had received a mail saying wsllet reactivated but after 3 hours again received mail still pending to verify!
This he'll is going on at mobikwik wallet validation department!
Seems all are mentals, today i have provided documents which are ok genuine after that wallet has been activated but at after 3 hours again received a mail saying wallet verification pending,
Now i will file a case against fellow garima who...
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S
Sorabh Bhatia
from Delhi, Delhi
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amount debited from my account

Address:New Delhi, Delhi, 110031
Website:www.mobikwik.com

I was trying to pay my electricity bill of rs 3810 through mobikwik. It's my first transaction i am going to pay through mobikwik. When enter all the login details of my card then it shows error page and amount deducted from my bank account. I am continusly trying to call customer support but no body is picking up the call and no reply on the email as well.
Mobikwik is a fraud company.. Will never recommend anyone to pay through this....
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S
sohan lal Sharma (sonu)
from Chennai, Tamil Nadu
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online recharge but not done

Address:Chennai, Tamil Nadu, 600018
Website:www.mobikwik.com

I recharge today (Date -02.06.2018) but i am not received balance and recharge benefitand services for i did recharge & also not received any transaction id and reference no from mobikwik.com and recharge amount debited from my bank account
Recharge amount - 434.60
I need refund the amount

Any further information require plz cal[protected]...
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D
Dashrath Pradhan
from Dehri, Bihar
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mobikwik fraud customer care

This is to inform that on 31st may i got a call and the person said himself as mobikwik customer ([protected]) care and said he is going to solve my issue regarding refund of 7000 on account of bus cancellation. For refund he said i need to add 7000 to my wallet to process my request of refund no sooner i added to my wallet that culprit took my entire amount and blocked my mobikwik account. Mobikwik is the worst site i have ever seen guys...
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Address:Gurgaon, Haryana
Website:www.mobikwik.com

My known person (Full kyc through aadhaar) tried transferring money to my a/c (Min. Kyc as per mobikwik since done by submitting driving licence) but it did not allow though his account was fully verified-the company has developed its own vague and baseless policies (They can even go against uidai and sc and think themselves superior to all) - sending money can be done by full kyc account to non kyc paytm account (As could be done at paytm,...
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