Jul 08, 2018
Updated by Kannuu Mobikwik allows earning of cashbacks in the form of supercash but limits its usage to mostly shopping and allows only maximum Rs.100 in a month for recharges and bills payments to the extent of only 5% of supercash balance as on date).Mistly the usage can be done on shopping at online or offline stores and that too a minimum limit is placed on shopping with only 5% usage of supercash balance at stores with a maximum consumption of Rs.100 at any one store and that too after scanning the QR code with your mobile app-that means one should have mobile data on its phone so that the mobikwik app can opened for scan-never seen so many restrictions by any company -Paytm allows use of cashback as good as cash and there is no maximum limit to the usage of cashback-only payments are to be done through scanning of QR code.Besides there are no restrictions on the no.of transactions at Paytm -in fact they are providing cashbacks for each transaction -mobikwik limits to 1 transaction in a day and only Rs.100 supercash can be used which is only 5% .
Mobikwik had issued scratch cards in exchange for Rs.50 supercash but when redeemed within maximum 3 months they would fetch hardly Rs.22 to Rs.36 and they mention in their T&C that nobody can challenge their decision.Further at present they are insisting that if one purchases a scratch card for Rs.10 he has to do Aadhaar verification to redeem the scratch card-doesn’t all these sound stupid and irrational?Besides how can they compel us for actual Aadhaar card verification when even Banks don’t insist for the Aadhaar.
My earlier scratch cards bought in March have expired as per them since no Aadhaar verification was done and since 3 months had elapsed .
Please intervene and stop such companies from practising such mail practices -our country is a democracy and the government is chosen by us to work in public interest then why government is allowing such companies to flourish?
Screenshot of supercash preponed expiry dates attached herewith.
Further once Aadhaar verification done a customer cannot but scratch cards -this shows the intention of the company to force customers for Aadhaar verification and even after such verification a fully KYC customer can use supercash to the extent of maximum Rs.1000 in a month and the balance above Rs.1000 is forfeited by them.How can any company put restrictions on the monthly limit o[censored]sage is cashbacks?-the intent is very clear-to fill their own pockets and to make the customers lose at every stage-an intent to defraud the public.
I would request you to read the reviews of customers and decide for yourself what all is going against public interest .
I have tried to expose as much as possible through screenshots and besides that you can refer to their website as well
Jul 21, 2018
Updated by Kannuu Still it can be seen that no action has been taken against Mobikwik which is still insisting on original Aadhaar verification and devouring our cashbacks over and above Rs.100 monthly -my family and friends have already lost in thousands and no action is being taken by the government or UIDAI at all -the company is behaving like a monopolist and evolving policies as it likes -not allowing customers to use cash backs for bill payments and insisting on only one transaction to burn cash back in a day and that too on shopping -it seems a person has to keep on thinking of saving its money throughout the day -the company has preponed the expiry dates of supercash by 2 months which is really unfair and nobody is concerned to take action against such unfair trade practices
Aug 07, 2018
Updated by Kannuu Mobikwik still devouring our cashback moneys every month on the pretext of non aadhaar KYC verification and fooling around with regular changes in their policies -just wasting customers time and money but not willing to update KYC with VID verification-the app is still not accepting VID as a means of KYC verification-the company is adamant on AADHAAR verification with an ulterior motive to encroach into customers personal information which should need immediate government attention but the government seems to be least interested in safeguarding citizens' interests
