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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 184

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S
Sujal Thakkar
from Mumbai, Maharashtra
Jul 9, 2018
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I tried to make payment to BAJAJ FINSERV via mobikwik app.

The payment didn't go through while the amount has been deducted from my account, while I tried to get in touch using your so called customer care number "[protected]" the call doesn't go through.

I have recieved the message that my money has been refunded but it's not reflecting anywhere! Can you please let me know the refund process and when I can expect money?
Mobikwik customer support has been notified about the posted complaint.
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    S
    sushantvichare999
    from Pune, Maharashtra
    Jul 8, 2018
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    Address: Ratnagiri, Maharashtra, 415639

    I have done transaction of 3030rs and the money has been deducted from my account
    Unfortunately my electricity bill is showing out standing.

    The biggest and problem over here is the given customer care numbers don't work.

    The call gets dropped after calling the given numbers.
    I want my money get back . please solve.my transaction no MK[protected]
    Mobikwik customer support has been notified about the posted complaint.
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      A
      ak699
      from Ahmedabad, Gujarat
      Jul 8, 2018
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      Website: Mobikwik app

      Hii i am Mrityunjai kumar i have recharged my number [protected] with mobikwik with 485 rs in first attempt recharge become unsuccesful but the money debited from my account once agail i did the process then recharge is done . For only recharge of 485 i paid 970 rs please give me cashback of failed transaction if given notify me recharge date 8/7/18
      Mobikwik customer support has been notified about the posted complaint.
      View replies
      My best friend had suggested me to install and use Mobikwik, I was a bit scared but now I have realized the reason he was asking me to do it. I got the best deal for the recharges which I do for my whole family. I use it for all the payments now and I even use it for the transactions for my family. I have saved a good amount of money and I am happy that I am helping my family now.
      Reply
      I got the coolest offer on Mobikwik for recharges and bill payments. I have asked all my friends to install it and use it for the great cashback offers. My friends are happy for all the cashback offers that they are getting. We all do most of our payments using Mobikwik only. All of my friends are thanking me to help them with their online payments. Thank you Mobikwik, I love your app and the services.
      Reply
      I always paid the bill on time and sometime back I thought of doing it using a digital wallet to get the benefits which most of the people are talking about. One of my friends always talks about Mobikwik’s excellent services and the app. I installed it and started using it. I get cashback on every transaction and now I am happy as I think I am getting something back for doing things the way they were done. Thank you, Mobikwik.
      Reply
      My MobiKwik wallet I'd is disabled plz unlock.
      Reply
      I have recharged my jio No. by using JIOCB75 code but I did not get any cash back. I contact to customer care they told me coupon code was not applied . But I applied the code and it was. Successfully done. I have video and also screenshot of it.
      Babloo.[protected]@gmail.com
      [protected]
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        K
        Kannuu
        from Kolkata, West Bengal
        Jul 8, 2018
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        virtual aadhaar id verification still not implemented although made mandatory by government

        Address: Gurgaon, Haryana
        Website: www.mobikwik.com

        Mobikwik had been insisting on only Aadhaar card KYC verification since February 2018 although even banks did not ask for it and has forfeited lots of our money earned as supercash.They have even preponed the expiry dates of supercash which were determined in the past and thereby forfeited lots of our money -a screenshot of the ticket raised with them is attached herewith .Kindly compel them to reinstate the supercash they are forfeiting...
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        P
        Pravina1
        Jul 7, 2018
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        Address: Vadodara, Gujarat, 390011

        Mobikwik is just fraud company and it is not worth giving try . They make our money stuck in their website and
        Also they don’t have any customer care option or anything. They are not reachable .
        Whom to talk . If something happened.
        They have given phone numbers but those are not working at all.

        +[protected] [Customer Care]
        +[protected] [Customer Care]
        Also there is one Delhi number that too not working .
        It is just waste of time
        Mobikwik customer support has been notified about the posted complaint.
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          P
          Pravina1
          Jul 7, 2018
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          Address: Vadodara, Gujarat, 390011

          I was indeed wanted to talk to mobikwik for mu money deducted from
          Credit card Rs. 2500 even though transaction was unsucessful.
          I can see money is deducted from mobikwik they didnt not pass the money to myntra.
          If the transaction was unsucessful then why mobikwik deducted money from
          My bank.[protected] transaction id : payment id[protected] timing 9:30 pm

          I suggest you all please dont use mobikwik to pay . It is just a scadal to stuck your money.
          I didnt not get 10% discount instead i stuck in to this useless issue
          Mobikwik customer support has been notified about the posted complaint.
          Jul 07, 2018
          Updated by Pravina1           Did you check this both number is not working.

          +[protected] [Customer Care]
          +[protected] [Customer Care]
          website www.mobikwik.com

          I tried to reach them but no of them numbers are working
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            C
            CMA Abhishek Sharma
            from Delhi, Delhi
            Jul 4, 2018
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            Hi, my name is neha kaushik, i download mobikwik app and registered, i transferred 399 rs from my husband account. As i was new to the system, i tried to create security pin however it got blocked after this i have raised so many tickets and upload my adhar card and husband' bank statement but they did not unblocked, i asked them about their email id but they didn't provide it. There is no customer care whom i can speak directly.
            Mobikwik customer support has been notified about the posted complaint.
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            My Account has been blocked suddenly during payment time please unlock my Account my email id [protected]@gmail.com
            Reply
            I have to say that the speed of every transaction beats the speed of transactions which were done prior to those. My life has become simple again with the use of Mobikwik’s Digital wallet and I feel that my money is in safe hands all over again. With Mobikwik, I know how and where to spend my money as it always gives me the best deals.
            Reply
            Thank you team Mobikwik for coming into my life with this awesome app and making things super simple for me. I can spend my money with just a tap and save it too. Supercashhas helped me to do thoughtful buying. I can never thank Mobikwik for turning me into a sensible spender rather than being a spendthrift before.
            Reply
            I am happy that I am using Mobikwik for all my online transactions. I have the app and even use the website version for paying the bills of my family’s TV and phones. I thought that Mobikwik was for phone recharges and bills only. But their website surprised me with a whole range of services it offers. I am a happy customer. I love Mobikwik’s services.
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              प
              प्रवीण कुमार सिंह
              from Unnao, Uttar Pradesh
              Jul 4, 2018
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              Address: Gurgaon, Haryana
              Website: Www.mobikwik.com

              I try to pay my electricity bill with uppcl urban customer id [protected] with amount 1805 on june 24, transection failed from your site but money deducted from my account, after that i have a message that your money is process back to your source account but 10 days to go but no refund,

              *customer care no unreachable
              *no response from mail id [protected]@mobikwik.com he is the ceo of this company.
              *i also message ceo on fb but no reply.
              *10 days completed, where is my money?
              Mobikwik customer support has been notified about the posted complaint.
              Jul 23, 2018
              Updated by प्रवीण कुमार सिंह               They reply only on twitter. Try their,
              View replies
              I want my money because my bill is currently unpaid.
              Reply
              And what about penalty of my bill?
              Reply
              My money got deducted and didnt got recharge as well as didn't got cashback please do earliast as soon as possible
              Order ID 56fae4bc5db36

              Mobile no [protected]
              Reply
              I just paid my electricity bill using an offer and I got 30 percent cashback. How can I thank you Mobikwik? With this stiff economic situation, saving money is a tough job, but thanks to Mobikwik for helping me save some money by the amazing cashback offer. I am going to pay all my bills with Mobikwik now. Thank you.
              Reply
              I love Mobikwik and the team who handles all the transactions. I paid my bills and the money was deducted but the bill was still unpaid. I talked to the customer care and I am amazed to say that the whole thing came back to normal in just a day. I cannot be happier and feel safe beacsue I know that using Mobikwik is the safest option for everyone, better than using any other app.
              Reply
              Main ne 1july Ko 509 ka recharge Kiya recharge bhi nahi hua aur mere account se paisa kat Gaya aapse nibedan he ki mera paisa mere account me vapas bhejane ka kast kare

              Suneel Kumar mishra
              A|/c [protected]
              Villege molanapur barari patti Pratapgarh Uttar Pradesh pin code 230134 Mobile no. [protected]
              Reply
              I have always been a big fan of online shopping but the payment was always a problem with me. I tried using two different digital wallets but it never worked. My colleague suggested me to start using Mobikwik and I did, I am happy because all my payments are carried out smoothly now. I owe him big time for his suggestion and I am amazed with Mobikwik’s services.
              Reply
              Now on 21 july i get my money back. Thanks.
              Reply
              My amount deducted.for eb bill . But amount not received..
              Reply
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                J
                jivano
                from Pune, Maharashtra
                Jul 4, 2018
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                Address: Gurgaon, Haryana, 411036
                Website: MobiKwik

                Hi!

                I have done transaction of 2020 and the money has been deducted from my account
                Unfortunately my electricity bill is showing out standing.

                The biggest and problem over here is the given customer care numbers don't work.

                The call gets dropped after calling the given numbers.

                So why are the numbers shared on the site, and what customer service are they providing to the people???.
                Mobikwik customer support has been notified about the posted complaint.
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                  A
                  Amit Jhaveri
                  from Vapi, Gujarat
                  Jul 4, 2018
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                  Address: Surat, Gujarat, 395007
                  Website: Mobikwik.com

                  Mobikwik is cheating customers. My mobile no is [protected]

                  I give big business, they give me super cash. Mobikwik keep no limit for doing business but keep limit to use super cash and don't allow to use super cash and expire them.

                  Please re credit the expired super cash on 1 june and 1 july.

                  Mobikwik don't allow generated super cash to be used and get them expired that is illegal.
                  Mobikwik customer support has been notified about the posted complaint.
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                  My number is [protected]..mene is number se 28/06/18 ko rs 2170 ki transction ki thi..order number hai.8b2b03b63603 hai...mera yeh order fail ho gya hai but money deduct ho gyi hai...refund my money...my number is [protected]...refund my money...i think mobiwik is not safe app
                  Reply
                  PL. updated my KYC with my mobile no [protected] and my addhar no is[protected] because when i enter my no he say that this no is linked with another no so pl linked my addhaar no with my mobile no [protected] so i operate the application on my mobile.
                  I am highly obliged.

                  Thanking you

                  Regards,

                  (TEJINDER SINGH)
                  [protected]
                  Reply
                  I forgot my password so I am unable to login to wallet with my Gmail id ([protected]@gmail.com) and mobile no is [protected] but while resetting password another number reflecting my wallet ending with 425 can you please me with my details provided by you to login In wallet.
                  Reply
                  My account got automatically blocked I don't knw why, plz unblock my account as soon as possible. Thanks
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                    S
                    SKY WAY
                    from Chandigarh, Chandigarh
                    Jul 3, 2018
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                    Address: Amritsar, Punjab, 143115
                    Website: www.mobikwik.com

                    I upload rupees 50, 000 in my mobikwik wallet on 02 july 2018 which was successful but on next day which is 03 july my mobikwik account is disabled without any notice i try to complaint but from mobikwik app and online but due to my disabled account i am unable to complaint too. I try there costumer care number but it does not worked it got disconnected when i call, my 50, 000 is in account but my account is disabled and no way to connect with mobikwik. This is worst experience i am facing. It is giving me too much mental pressure. A really worst online service provider mobikwik, my i d which is disabled on mobikwik is [protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
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                    The vouchers given by mobikwik on bajaj LED'S are non functional. If we redeem code the app notifys the code is wrong when we apply correct code
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                    My Account has been blocked suddenly during payment time please unlock my Account my email id [protected]@gmail.com
                    Reply
                    I forgot my password so I am unable to login to wallet with my Gmail id ([protected]@gmail.com) and mobile no is [protected] but while resetting password another number reflecting my wallet ending with 425 can you please me with my details provided by you to login In wallet.
                    Reply
                    I had used a digital wallet before and I had a hard time using it. I ask you to trust me, as you trust any other fellow customer, Mobikwik and their team have helped me wherever I got stuck using it. I love Mobikwik and trust it with my hard earned money and that is because I trust Mobikwik and their services.
                    Reply
                    Thanks to Mobikwik, I can pay for anything and do shopping even when I am travelling. Installing Mobikwik is the best thing that I have done till date. The best part is the offers that I get for doing the smallest of things. Thank you for making my life easier and transactions safer than ever.
                    Reply
                    I had reservations on using this app but I have started using it now and I love this app and its features and the customer support. The look and feel of this app is really fresh and every transaction is fast as a fast car zooming by your side. I cannot tell you how happy and satisfied I am for downloading and using this app on a daily basis. You have a fan in me, Mobikwik.
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                      S
                      shindednyaneshwar966
                      from Pune, Maharashtra
                      Jul 3, 2018
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                      Address: 431136

                      Iam recharge through mobiquick rs 399 recharge failed but amount didction in my account and the amount not return credit my account my name is Dnyaneshwar Bhavanand shinde my no [protected] what is problem iam 2 days follow up but not any response from you and no any customer care no email iam going consumer court iam already complaint through mobiquick app but no any response from you to me what is very third class bhava or
                      Mobikwik customer support has been notified about the posted complaint.
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                        R
                        Ravichandran Nagaraj
                        from Bengaluru, Karnataka
                        Jul 3, 2018
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                        Hi,

                        Made a transaction of rs 10000 online using the virtual card, but the transaction has failed and money has got debited. Raised a complaint in their support portal no response. Faqs says it should be refund within max of 35 days. Its 40 days and no response. No ways to contact them.. No chat support.. No email support... No phone numbers... And no refund...

                        Not sure whats happening... But seriously a very bad service for any financial organization when consumers money involved.

                        Planning to close the account after refund... If at all refund happens...
                        Mobikwik customer support has been notified about the posted complaint.
                        Jul 03, 2018
                        Updated by Ravichandran Nagaraj                         How is it allowed to run financial organizations without proper support email IDs and contact number. All the numbers mentioned in their website is not valid..
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                          S
                          sunilkumar430
                          from Aurangabad, Maharashtra
                          Jul 3, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500013

                          I was a unable to use super cash from this month and i have hard earned cash. But it expired on 01 07 18 my mobile number is [protected] so kindly refund it back 447 super cash. N every time i use this app i don't know why the super cash don't consum so kindly resolve my problem n refund the super cash in my account i am using the mobikwik app since many day but every time i face the same problem
                          Mobikwik customer support has been notified about the posted complaint.
                          View replies
                          Besides Mobikwik, I am not sure how other digital wallets are taking care of all the transactions. I have become a patron of this app for their dependable team and wonderful UI.
                          Reply
                          Since Mobikwik has entered the market again, I am ecstatic to do all my bills and shopping online. I thoroughly enjoy using it, simply because the cashback offers are amazing.
                          Reply
                          Mobikwik’s website is the best website for online recharges and other transactions. The flow of this website makes it really easy for any customer to steer his/ her way. I have used it quite a couple of times and I love it now. I trust Mobikwik and all its services. I get excellent offers everytime I make payments and now I am in love with their SuperCash scheme. Mobikwik means paying is saving.
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                            Z
                            Zeusada
                            from Ernakulam, Kerala
                            Jun 30, 2018
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                            Address: Idukki, Kerala, 685582

                            My money is missing from my bank account. When i checked my transactions an additional amount of 999 is debited. Actually first i tried to transfer to my friend it showed some error, so again the same amount is transferred. Second time it was a success. Money in the first transfer is missing. Please help me i'm new to mobikwik

                            Here i'm sending the details of my bank transfer history and your apps transfer history.

                            Date[protected]
                            Time in between 7 to 11 pm
                            Mobikwik customer support has been notified about the posted complaint.
                            View replies
                            I never believed in the constitution of digital wallets and online payments but Mobikwik has changed my thinking. My father has suggested me to use it and he made me lose all my doubts. I am happy because my payments have turned secure and I cannot do anything without Mobikwik now.
                            Reply
                            Three cheers for Moibikwik for making transactions so seamless. Paying has never been this easy. I love Mobikwik.
                            Reply
                            Mobikwik’s website is as good as their app with a lot of features like shopping, booking movie tickets and eating outside. The cashback schemes on these things are out of the world specially on their website. The speed of their recharges is as quick as the speed of the light. I would like to recommend this website to everyone and you will definitely become a fan as I have become.
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                              raman koundal
                              from Hamirpur, Himachal Pradesh
                              Jun 30, 2018
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                              Address: Chandigarh, Chandigarh, 160036

                              Sir i have installed mobikwik app and now i m add 400 rs.in this app. I have recharged jio plan 399 rs.in mobikwik app but recharged is not successful no status is confirmed. My account rupees debt 399 but no status will confirmed and no recharge in jio phone... I have screen short in recharge details... I have new customer in this app but my experienced is worst. Please my ruppes will be refund or do my recharged. Tx ref. Id - rj[protected].
                              Please do something priority bases ots urgent to solve my problem.
                              Mobikwik customer support has been notified about the posted complaint.
                              View replies
                              Hi,
                              I have wrongly transferred 4900 money to wrong person with mobile number [protected]. Please kindly reverse my money back. It was mistakenly done. I raised a request in app and the ticket number is #8665293
                              Reply
                              Ram Kumar Kuruma's reply, Jul 1, 2018
                              My mobile number is 8143114376 and wrongly transferred to the mobile number 9963146310
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                                Trupti Khristi
                                from Bardoli, Gujarat
                                Jun 29, 2018
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                                Address: 382414

                                I'm searching for job the job than one call i m received that nd said one form fill after that your interview place will be conform than give me website www.findnaukri.in nd fill this form for 49 rs. After that my debit card information fill this website nd my 5000 money will withdraw in my account i will complaint this website plz help me. Plz i will trust you back my money
                                Mobikwik customer support has been notified about the posted complaint.
                                Jun 29, 2018
                                Updated by Trupti Khristi                                 Back my money
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                                  N
                                  nemaniramesh
                                  Jun 29, 2018
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                                  Address: East Godavari, Andhra Pradesh, 533201

                                  When booking tatka ticket in irctc, payment has done from my bank end to mobikiwik but not reached to irctc,
                                  Even i irctc it's not showing in failed transaction history. To check the refund status.
                                  How this problem could be resolved, should i need to raise any complaint
                                  Is there any way to see failed mobikwik transactions, how many days will it take to refund the amount
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  I just booked tickets for me and my friends and got a huge cashback. One of my friends had asked me to use Mobikwik because they give the best offers and I am happy I used it, I got
                                  Reply
                                  I am excited and happy that I used Mobikwik for booking the tickets of our family. The upgraded UI is a delight and the cashback offers are cherry on top. Thank you Mobikwik!
                                  Reply
                                  I am excited and happy that I used Mobikwik for booking the tickets of our family. The upgraded UI is a delight and the cashback offers are cherry on top. All the transactions are super qwuick and easy. Thank you Mobikwik!
                                  Reply
                                  I love Mobikwik simply because of its services. I have always loves doing online shopping and the concept of digital wallets excite me and Mobikwik is one such name which I trust. I have used a variety of digital wallets but each one of them had some issues. Mobikwik’s services are fast and reliable and the UI is pretty easy on the eyes. I trust Mobikwik completely and always will.
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                                    Shivani Raj
                                    from Noida, Uttar Pradesh
                                    Jun 28, 2018
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                                    Address: Gurgaon, Haryana

                                    Made a rechrge yesterday but not done yet they deducted the money from my account.. Always show progressing process.. Not even refunding back my amount customer service is just for name.. Used it for the first time n seems to be worst app ever.. Never going to use it again... I read the reviews of other people but i had already used the app.. Pls do refund my money back
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      H
                                      Hasibul Rahman
                                      from Imphal, Manipur
                                      Jun 27, 2018
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                                      Address: Purba Medinipur, West Bengal
                                      Website: www.mobikwik.com

                                      Sorry to inform that my savings bank account money an amounting 10000/-has been debited by merchant mobikwik registered e wallet on 13.06.2018 as fraudulent transaction without my knowledge. I already been informed to bank branch manager as well as nearest local police station. But still waiting for refund money. I request to refund the said amount to my savings account. The account is allahabad bank, branch name haldia (546), durgachak, purba mednipur, westbengal-721602
                                      Mobikwik customer support has been notified about the posted complaint.
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                                      I am facing this problem many more times from getboostloan in mobikwik app
                                      i submit screen shoots, video
                                      Please clear my problem
                                      Reply
                                      Raghuptpptp's reply, Jun 28, 2018
                                      I am facing this problem many more times from getboostloan in mobikwik app i submit screen shoots
                                      Please clear my problem my registered wallet number 9676420682
                                      I trust Mobikwik and all the transactions which have happened. They were absolutely correct as far as my knowledge goes. I was doubtful o[censored]sing e Wallets and there are way too many in the market but I am happy for choosing Mobikwik and have been stress free for all the hassle free payments. Thank you Mobikwik.
                                      Reply
                                      I do most of my shopping online because it is easy and saves my time. I suffered a lot due to failed transactions and incomplete payments but thanks to Mobikwik, I am happy with the rate of successful transactions now.
                                      Reply
                                      I am proud to be a true Mobikwik patron and it is far better than PayTM because of a lot of cashback offers. I have asked all my family members& friends to install it and use it only. It is the best app.
                                      Reply
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