Mobikwik Complaints & Reviews

I tried to add 7000rs in mobikwik wallet but due to some issues regarding otp, i got my 7000rs debited from my bank account but it didnot add in my mobikwik wallet and still my mobikwik wallet balance is 1rs after adding the money. My complain support customer ticket no 8634831, so kindly help me. Please refund my money or add into my mobikwik wallet as soon as possible.

प्रिय मोहिदय
निवेदन यह है कि आप की तरफ से मुझे मेल आ रहा है कि मेरा जो ट्रांजेक्शन कैंसिल होगया था वो मेरे mibikwiki wallet में ऐड होगया है मगर मेरे wallet में आप की तरफ से कोई भी पैसा ऐड नही हुआ है कृपया करके अप्प मेरा पैसा मेरे वॉलेट में वापस कीजिये, मेरे साथ जो परेसानी हुई है मै आप को विस्तार में बताता हूं और अपनी कैंसिल हुई ट्रांजेक्शन का चित्र मेल में अटैच्ड करता हुई

1 पहेली परेशानी थी कि मैंने अपने वॉलेट में अपने कार्ड से 450 ऐड किये जोकि मेरे बैंक एकाउंट से डेबिट हुआ और अभी तक मुझको वापस नही मिला,

2 दुशरी परेशानी मैने अपने वॉलेट से आईडिया पोस्ट पेड बिल 500 ([protected])की पेमेंट की लेकिंन वो मेरे एकाउंट से डेबिट हुआ मगर बिल पेमेंट नही हुई है और आप की तरफ से संदेस आता है कि ट्रांजेक्शन विफल हो गई है अगर ट्रांजेक्शन विफल हो गई है तो आप मेरा पैसा मुझको वापस कीजिये

कृपा करके आप इनदोनो ट्रांजेक्शन की पुष्टि कीजिए
Mobikwik wallet no [protected]

धन्यवाद
विकास कुमार
[protected]

I tried to recharge my jio number 2 times with 399 rs both the time money got detected from my bank. Itried reaching there customer +91 [protected], no body will pick the phone. Some unreachable number. Raised ticket no use, after once raised ticket i did not note down ticket number, now not leaving to register one more complaint.

If any body want to resolve issue please free to call no: [protected]

Mail id: ramakrishna. [protected]@gmail.com

Respected Sir / madam

Hello i think mobikwik is the best and trust worthy apps in india and we all are the valuable customers thatswhy we did one jio recharge using your app based on your offer information. But we didint get any cashback offers and balance amount.
Dont cheat people using this reputed media.
Today i did 399 recharge of jio number [protected] for 84 days using coupon id JIOPLAN . You can check the details of our contact Id is
[protected]
I trust you will solve the issue at the earliest.
please do the needful. You can contact at any time below contact number or mail

[protected]
[protected]@gmail.com

Dear Sir/ Mam, My mobikwik account has been blocked stating as unauthorized transaction and I need to transfer amount in my mobikwik account to my bank account. Please note my details regarding mobikwik account:- User Id: [protected], Email Id: [protected]@yahoo.com. And the detais of the account from where I received the money:- User Id: [protected]. Amount transferred : rs 4510 on date 10/10/2017. Now i need to unloack my mobikwik account so that i can use this money. Customer care for mobikwik is not reachable and they are not helping to resolve this issue.

I have paid for electricity bill and money is deducted from my bank account but after that my transaction was failed and i got enail that your money is transfeerred to your bank but still my money is not credited in my bank account yet.
I have registered my complaint and my ticket no. : ticket #8618068
Please concern my problem and credit my money back to my account as soon as possible

Thank u in advanced

Sir, this is jayasingh from rajapalayam tamil nadu. I have paid ebbill through mobikiwk. The paid amount is 1978. But not paid, fund is refund is showing but not come my account. Then again i have paid the same amount 1978. This also refund, but not come in my account. Totally 1978+1978= 3956 is not come in my account. Please sir, return my amount 3956 soon. I am poor people. No source in my family. Please return.
Name : jayasingh
Phone no.[protected]
Email id. [protected]@gmail.com
Invoice transaction i'd. Mk[protected],
Mk[protected]
Transaction amount - 1978+1977 = 3959
Thanks sir...

[protected] i make payment mseb 2060 rs they declined 3 times 4 time it will paid but 3 time amt deduct from account an not refund from 4 days

All customers care no wrong or not answering it's our hard earn money i want paid rent an other allowance now m totally block have trouble financially

There is no any guidelines for customers no any team for quick response n resolved the problem

My account with mobikwik has been blocked, and i have more than 8000 rupees left in my account and it has not been refunded.
My account no is [protected] with mail id - anandbng20002gmail.com

I am trying to contact the customer care no provided by them and it turns out to be fake, no response from them.

Mobikwik cant be traced from any no or email id, pls try resolving it for the refund of my money

I have tried recharging my mobile through mobikwik. Amount was deducted from my bank account.
Email id : [protected]@hotmail.com
Date : 22/06/18
I received cashback of 50 supercash.
And received mail as recharge successful from mobikwik but didn't receive any message form the operator regarding the recharge
I have been trying to contact mobikwik customer support through calls and email. But they r not responding.
I request you to take appropriate action regarding the above...

My mobile number is[protected] my number block is for last 5 month i am complaint more than 10 time i don't get any response from your side my name is vivek nanda first of all i like to inform you you have no any customer care number can you just inform me how many time i know complaint for my money back from your side please don't ignore solve my problem immediately

I placed the order on limeroad via mobikwik.
The money was then refunded back by limeroad and I got the mail from mobikwik in March’18 that the refund has been processed to my bank account. Its been three months and the amount has still not been refunded.
Even my bank has not received the money back. I checked it with the bank with the reference number shared by the facebook team of mobikwik.
They do not reply on mail. No contact info.

The same thing happened again when limeroad refunded the different amount. That has also not been credited.

Sharing the screenshot of the mail I got from Mobikwik.

I recharged my phone on 7 june 2018 through mobikwik app somehow it failed and money got debited from account but till 20 june i have not received money and when i try to raise a ticket they dont respond at all. after some time that ticket automaticaly gets resolved(only in virtual reality, money does not refund but raised ticket says issue is resolved) without any notification. and also none of their customer care number works and neither do email id. they dont respond at all. kind of service mobikwik provide is worst.

On 11/6/18 i had tried to make online payment of electricity bill of rs. 122090/- to torrent power ltd. Though payment gateway of mobikwik from our cc account no. [protected]
The transaction id is 42457667
This amount has been debited from our account but the payment was shown as failed and it has not been credit to torrent power account.
We have so far not received the refund of this payment in our account.

I have paid 1803 rs to mobikwik wallet for my order on myntra, that too twice. The amount was debited from my bank account twice, but transaction got failed. So i directly added money to the wallet and made the transaction. But my bank account got debited thrice of which two are unsuccessful transaction and 1 is successful transaction. When i tried to check my mobikwik history. It is showing minus balance and invoice is also not generating. It is showing the "invoice is not found." can you please tell me where exactly is my money. Because when i called bank they said transaction has been approved by merchant that is you. Also your customer care numbers are not working, and when i open a ticket in your support it automatically showed the status resolved though it is not resolved.

Please look into this.

Transaction id of both the transactions which are unsuccessful are,

56e99e186910a and 56e99dd4575e3

I am a legal practioner. I had paid rs. 500/- to mobikwik wallet for recharging vodafone prepaid account. The amount was debited to my bank account however, the same was not updated to my mobikwik account. I tried to check my mobikwik history. It is showing minus balance and invoice is also not generating. It is showing the "invoice is not found."

Details of the transaction are as under:

Date of transaction jun 15, 2018 11:29am
Paid from card (#orderid:56ea7e8f72075)
Transaction id: 56ea7e8f72075
₹ 500 invoice

You are therefore requested to take quick action in this regard as early as possible.

I send money through upi to my friend 4000rs it's still pending but money debuted from my bank account they told it will come in 48hrs bt still its pending they not relying properly i want my money back so please help me i have proof money got deducted i have all the proof with me they telling money not deducted if it's deducted it will come but it deducted 4000rs tats my savings bank account

Dear sir iam a new customer of bajaj finserv when and my number is registered with same number which i already mentioned below. Sir i'm trying to login with my number it shows user disable my contact number is [protected] and i'm trying to login with my given number. Please unblock my number. Please try to understand my problem. My i want my emi digital card which will generate by given number my email i'd is prashant. [protected]@gmail.com and it is already registered but i have lost my previous number which was registered with this email address and when i try to login with email i'd it will send otp in my lost sim. Please try to understand my problem thank you

My mobikwik aap not open errer user is disabeld this errer date 6/6/2018 to cantenew this ishu regarding i have mail [protected]@mobikwik.com but no respons no contact mobikwik castmer care note contact my complant number sr00599776 but no sulation i have mail bajaj care [protected]@bajajfinserv.in maney time to call mobikwik care but i am not cannect with it plese aney quaries contact me [protected] pless helps me regarding my wallet ishu user is disabeld

I was paying rs. 5512.5 on 14/06/2018 as my pspcl electricity bill using mobikwik app. The payment got deducted from my bank account but the transaction failed.

I have raised a complaint having ticket no. - 8567844. These people have given a message that they have refunded the money to my bank account and the money will be credited within 7 - 21 working days as per the bank policy.

I have checked my bank balance. My money has not been refunded as yet.