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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 185

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A
arienashwani123
from Hyderabad, Telangana
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misleading customers with sms which are already expired

Address:122002
Website:www.mobikwik.com

I got sms from mobikwik that i can extend the validity of my supercash if i do add money of rs 10-/ or more. After clicking on this sms it is directly going to add money option and when i am applying this promocode mentioned in the sms i am getting an error "invalid promocode".
After enquiring more about this from customer care came to know that this was valid only till 6 pm where as as per the attached sms i got this sms around 6.40pm.br...
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S
SouravSharma180793
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kyc don't update mobikwik workers

Address:Jalandhar, Punjab, 144040
Website:www.Mobikwik.Com

Sir i already connected my mobile no with my aaadar but i don't why mobikwik app shows your no is not connect with your aaadar but it's not possible because i completed my full aaadar verification so please sir help me. Sir last two months se try to i transfer my money to bank account but mobikwik employes don't help me i send msgs to thousands time they ignore my msgs & don't reply me so sir why i decided i complete for mobikwik app & their...
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Mobikwik provides cashback in terms of supercash (With 3 months validity) which can be consumed 20% to 5% in each transactions upto rs 1000 per month. Recently mobikwik has reduced supercash validity by 45 days.

These guys keep updating terms and conditions so frequently and with out any prior notice given to customers and not even email or sms that their t&c are updated. Their intention is to cheat customers and trap them.br...
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G
ganesh teja
from Visakhapatnam, Andhra Pradesh
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deduction of money without my involvement

Address:Visakhapatnam, Andhra Pradesh, 530017
Website:cariour jobs

Without my involvement money has been deducted from my bank account...
My friend was applying for some job through online ' cariour jobs ' website... They asked her to pay 50 rupees as registration fee... After giving all the card details of mine it was asking otp
While typing otp it is showing invalid otp... But i got sms from bank as 2200 rupees was deducted... I have opened net banking site and opened transaction history...
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Q
QA Cisner
from Ahmedabad, Gujarat
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amount is paid for torrent light bill but not credited

Address:382330

I have submitted the light bill for torrent power with below

Transaction details : order # zp56a08defe5c0f
Date : 17 apr 2018, 04:31 pm ist
Product : paid to torrent power ltd 17 apr 2018
Amount : - ₹ 1, 837.77

The bill same has not debited through torrent power. Kindly look into it and let me know the details of payment you made to torrent power.

Tejas joshi...
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It was my last day 31-May-2018 to use supercash.So I tried to use mobikwik for an online transaction to medlife .Money got debited from my account but online payment failed and not able to login how many times I tried in and showing wallet issues.I had to pay through other company. I had to make my medlife agent for a very long time as this drama was going on at the moment.

Rs 159.2 is debited amount and mobikwik account :[protected].br...
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G
Gopalksharma
from Dehra Dun, Uttarakhand
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refund of unsuccessful bill payment

On 24 may 2018, i have deposited an electricity bill of amount ₹ 26, 896/- in favour of uppcl from customer id [protected] through mobiquik app. (Transition id# mk[protected]) by sbi debit card... But, neither bill amount deposited nor refund has came back since till now. Plz refund my unsuccessful deposit amount ₹ 26, 896/- immediately.
Regards...
Gopal krishna sharma,
B-33 shanti puram, delapeer,
Bareilly,...
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Address:Thiruvananthapuram, Kerala, 695102

I tried to recharge my idea mobile number [protected] through mobikwik.com using my debit card rs. 398 was deducted from my account but my mobile number was not recharged. Though on mobikwik.com, i received a message that my transaction was successful. Recharge amount not be charge mobile no [protected].

Please refund my amount rs. 398.

Date : may 30. Time : 7:18pm...
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I tried to recharge my telenor number with rs 299/- on 15th april through mobikwik and amount got deducted but the recharge is not done. Amount is not credited back to my account yet and it is been more than one month.in the history also there is no record for that. But when i got a monthly statement and it shows rs 299/- was spent. It is ridiculous that mobikwik help is not at all responding. I raised an incident tickets (#8219941, #8457293)...
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D
Dashrath Pradhan
from Dehri, Bihar
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bus ticket got cancelled due to unavoidable reasons.

Address:Gurgaon, Haryana
Website:mobikwik

I booked bus ticket from kolkata to siliguri (Doj-1st june 2018, pnr-63zmekxy, 63msfhyf) and from siliguri to kolkata (Doj-8th june 2018, pnr-63tmenvy, 63x2hh35)
On 29th may i got sms as (Your bus booking pnr (Above) is cancelled due to unavoidable reason please contact your booking agent for refund/alternate arrangement.

I did hotel booking and train booking to reach kolkata and now ticket is cancelled. I did not received...
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D
Devesh.shah.2018
from Mumbai, Maharashtra
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unjustified conditions of super cash

Mobikwik allowed me to earn more than 3000 supercash in a month.
And later they limited the use of supercash to 1000 a month.
So in march month, i earned 3000 supercash. Prioer to march, my supercash balance was 1000.
So even if tried to utilize the maximum supercash, i can burn maximum of 3000 in 3 months.
So my march supercash (~3000) is expiring on 1st june, and i cannot utilize it even if i want.
br...
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P
Pk2018
from Noida, Uttar Pradesh
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supercash usage changing terms and conditions

Address:122002
Website:www.Mobikwik.com

Initially mobikwik allowed users to get 100% supercash on purchases.
Later started putting limiting constraints to restrict usage of supercash like:

1. Percentage usage of supercash balance with merchants was reduced from 20% to 5%.
2. Offers usage of supercash at select petrol pumps but once customer refills petrol from that petrol pump then supercash is not utilized after fulfilling the prescribed terms and...
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G
Gopalkrishan3112
from Sonipat, Haryana
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account is disabled not ratify by company

Address:110035

Hi, your mobikwik wallet with id: [protected]@gmail.com has been put on hold due to some security reasons. Please send us self attested copies of the following to complete the kyc process: a) copy of your photo id proof; b) copy of bank statement/passbook listing latest transaction made towards your mobikwik wallet along with front page showing account holder details. — wallet validation team.
Number [protected]

I...
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A
amanjain17
from Noida, Uttar Pradesh
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unjustified terms and conditions of supercash expiry.

Address:New Delhi, Delhi
Website:www.mobikwik.com

Mobikwik allowed me to earn more than 3000 supercash in a month.
And later they limited the use of supercash to 1000 a month.
So in March month, i earned 3500 supercash. Prioer to march, my supercash balance was 2000.
So even if tried to utilize the maximum supercash, i can burn maximum of 3000 in 3 months.
So my March supercash (~3200) is expiring on 1st June, and i cannot utilize it even if i want.
br...
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V
Venkata Naga Sai Anumukonda
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunded irctc ticket failed transaction amount

Address:Krishna, Andhra Pradesh, 521001
Website:irctc.co.in

I'm try to book a train ticket on irctc (Irctc.co.in) while payment i used mobikwik, but unfortunately, irctc shows unable to make transaction and booking failed, the money is deducted from my sbi account, after that irctc shows money refunded with below details.

Amount credited to bank with reference no. Zp56d17f2ecxxxx
Bank refund transaction id:zp56d17f2ecxxxx
Refund id:[protected]xxxx

But money...
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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I was using mobikwik for quite some time. Recently they introduced supercash concept which according to them will expire after 3 months which is not true. Supercash will actually get expired in 2 months. Supercash earned in the month of april will expire on july 1. So effectively 2 months.
These guys keep updating terms and conditions so frequently and with out any prior notice given to customers and not even email or sms that their...
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U
Uggam Vani
from Vijayawada, Andhra Pradesh
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refund of my money

I have added money of four thousand rupees to my wallet on 26/5/2018. Then i tried to send that money to my brother's account through the wallet. But you people informed me that i have to update my account to kyc otherwise i will not complete my transaction. So i have entered my address for verification. But you people are so worst that you didn't responded to my request. But when i tweeted against your founder mr:bipin
You informed...
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Website:Mobikwik wallet

Dear sir, i paid mseb mumbai electricity bills 1.. Con. No.[protected] bu.1236 amount rs.2200. And con. No.[protected] bu.1236 amount rs.2840. On 19 may 2018.
Above payment shows success on application. Money is debited on my account. But as yet not credited to mseb account. No confirmation as yet.5 days i tried on help section of mobikwik and bharat bills pay but no use. I receive message that it is painding_ with _bbpou
Have...
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M
monidumppop
from Delhi, Delhi
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company is doing cheat

Address:New Delhi, Delhi, 110041
Website:mobikwik.com

Dear sir i have made a several of transaction from mobikwik, from last years and in my account more than 7000 (Supercash credit). But now mobikwik changed the condition o[censored]se supercash and divide my supercash in month expiry date. And condition put you can only use 100 supercash in a month but my 3000 supercash will expire on 1 june 18. I have complaint to mobikwik but they not respond rightly.

Mobikwik apply these term and...
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T
trs19956
from Kotputli, Rajasthan
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mobile has not got charged for rs.28/- recharge by you on 20.5.18

I have recharged my idea mobile [protected] (Idea, gujarat) for rs.28/- on 20.5.18 though you. But i find the said mobile is not got recharged.
Kindly let me know the reason. While checking with hdfc a/c amount of rs. 28/- has been paid to mobikwik. (From credit card)

Please do the needful.
My mobikwik a/c is : user id: [protected]@yahoo.com
P. W. : suru 1956...
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