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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3182
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 186

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U
universe89
from Bengaluru, Karnataka
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wrong transaction type

Address:560043
Website:www.mobikwik.com

Dear sir, yesterday night (23/05/2018) i transfer 2000 rupess from my mobikwik wallet to my mobile number thinking to transfer on my paytm, unfortunately i havent got my money to my paytm account, however from mobikwik wallet balance has been deducted, i dont have idea where my 2000rupees gone, so, please refund this amount into my mobikwik account number,

Invoice summary details
Order number: 56ce2033df825
Invoice...
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Y
Yush.a
from Gagret, Himachal Pradesh
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super cash not credited even after promo applied

Recently i had recharged my phone number with rupess 498 and i had applied a promo jiotalk in which the benefits were flat 300 rupees supercash. The payment was successful and they had send me notification saying that the supercash will be credited to my account within 48 hours but its been more than 48 hours and i had reached their help center. They said the promo code was not applied successfully. Thats not true first of all i had recharged...
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M
from New Delhi, Delhi
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fraudulent debit

Address:110016

The SHO
Hauz Khas Police Station
Hauz Khas, New Delhi 110016 23 May 2018

Sir,
I wish to report a serious fraud that has been committed on me through the SBI card that I have issued by the STATE BANK of INDIA Card number ending 5785
Sir I am a senior citizen living in Hauz Khas.
This morning I received a series of SMS messages conveying an OTP and informing me that a certain transaction...
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A
arienashwani123
from Hyderabad, Telangana
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misleading customers with their terms and conditions

Address:500075
Website:www.mobikwik.com

I have used mobikwik for quite some time. Recently they introduced a concept of supercash which according to them will expire after 3 months. That itself is not true. Supercash will actually get expired in 2 months. Supercash earned in the month of march will expire on june 1. So effectively 2 months.
These guys keep updating terms and conditions so frequently and with out any prior notice given to customers and not even email or sms...
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Address:122002
Website:www.mobikwik.com

My complaint is about i have accounts in this wallet company where my and my family members accounts disabled by this fraudster where i had submitted documents after documents submitted reactivated my and my family accounts but unfortunately 4 days ago again deactivated my and my family accounts!
My main balance have been stuck they are claiming supercash with fraud tricks like accounts blocking expiring dates decreasing; the accounts...
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V
Vvvvvvvb
from Hyderabad, Telangana
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not refunded

Address:Prakasam, Andhra Pradesh, 523105

I have done electricity bill but it is failed and money cut.. Then message come afrer 5 min money refunded but it is not come... Then for my urgent transaction i will add money from my debit card and make transaction..
Then where is my refunded amount?
I make so many calls to customer care but not responded even they dont lift they put in hold upto 56 min and not responded
Plz respond even in messages...
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A
Anoop Kesarwani
from Delhi, Delhi
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mobikwik is total fraud company

Address:110075
Website:www.mobikwik.com

Company is doing fraud with the people, reduced validity of supercash by 1.5 month, my whole family is using mobikwik wallet all account have supercash between 3000 to 5000 they have reduced validity of 1.5 month due to which approx 8000 to 10000 supercash is going to expire on 1st june.

Kindly take action on this company so they can't cheat people & save our hard earned supercash, we are buying more goods & many time at higher...
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I
ismail298
from Puducherry, Puducherry
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100% cashback offer for rs. 399 cashback not received

Website:www.mobikwik.com

I recharged my Jio Mobile number ([protected]) with Rs. 399 on 25/03/2018 as there was an offer of 100% cashback. But i did not receive cashback and i raised a ticket (Ticket # 8191065) on 10 April 2018 but it was closed with status saying "Resolved". Again i raised a ticket on 09 May 2018 and again they closed the ticket with status as "Resolved" without giving any comments or solving the problem. Mobikwik is a cheap site just looting the...
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Website:www.mobikwik.com

Mobikwik is cheating customers by frequently changing super cash expiry dates and utilization dates. The will not allow you to consume super cash. They will simply give super cash which you can not utilize it. you can earn lot of super cash but you can consume only 1000 a month that too 5% for each transaction. recently they have changed the expiry date 2 months and because of this super of 3000 will expire by jun 1 and i cannot use it as...
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P
Poonammehta7
from Delhi, Delhi
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regarding refund from mobikwik

Address:Faridabad, Haryana, 121003
Website:MOBIK WIK

This is to inform you that i have made payments to myntra twice on 19.05.2018. Amount was 1717.64 rs, however payment was failed and amount was deducted. This amount has not been refunded into my bank account yet. My registered mobile number is [protected]. Order id is[protected]-6094003 &[protected]-0056503. There is no contact number of mobikwik is working. I am suprise how would anyone can contact mobik wik when there is no contact...
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M
mahanarayan
from Delhi, Delhi
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fraud debit transaction from debit card

Hi team,

Please help, my dad got a fraud call from [protected] saying they are from sbi cards and got some debit cards details and made multiple fraud transaction of about 100000+ rupees.

As it all must be a digital transaction and must be linked by some aadhar card. Can i get my money back? I know nothing is going to happen with any fir.

I have got the card blocked, can someone help in getting...
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M
ManieshAgg
from New Delhi, Delhi
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fraud company and practices

Address:New Delhi, Delhi, 110075

I have mobikiwk wallet which me and my family is been using for over 8 monht, however the company is such a fraud that every second day changes the rules of its own criteria and using the unethical practices. I have around 20000 supercash in various mobile in home as being active user and now suddenly they have reduced the limit to use supercash and with limited time. If you have a sold a product and now making changes, that must happen from...
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S
Sudeepgupta41
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed and no response from mobikwik

Website:www.mobikwik.com

My mobile number is [protected] and have a mobikwik account with this number. I have made a payment of rs 5925.36 to rozorpay to book a hotel on 16th april through mobikwik. The booking was subsequently cancelled on 25th april due to personal reasons. The merchant has processed the refund on 26th april and details can be seen in the attached photo. It's been more than 20 days, the mobikwik has not refunded the amount to me. I've put a request...
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N
nitin.garg212003
from Mumbai, Maharashtra
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super cash related

Address:Gurgaon, Haryana, 151001
Website:Mobikwik

Dear sir just i want to convey u that we recently make purchase through mobikwk and some recharges and afterthat earn super cash regarding as per their offer and as u know mobikwik supercash expiry date is for 3 months from date of issue but now they making with us cheat and fraud. When it was credited it's expiry date was 1st july and 15th july till 15th may but now after 15th may they done themselves by 1st june all dates and therefore...
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C
Cdebanjali
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading terms and conditions

I am a MobiKwik used for a long time. Recently they have started giving super cash on transactions. I had earned 7000+ super cash. That time it was written that I can use 5-20% supercash as per transactions. Now, without notifying, they have made it 5%. Also they have made the supercash validity for 3 months suddenly, top of it, they have given a usage restriction of only 1000 super cash per month. What sort of fraudulent activity is this?...
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C
choga jat
from Jaipur, Rajasthan
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electricity bill payment don't refunded

Address:303901

Ple. Electricity bill payment Don't revise my MOBIKWIK wallet and my Account and bill payment 904.00/-
check
1. K No.:[protected]
Transaction Date: - May 18, 2018 (Friday)
Transaction ID:- MP[protected]

2. K No.:[protected]
Transaction Date:- May 16, 2018 (Wednesday)
Transaction ID:- MP[protected]

3. K No.:[protected]
Transaction Date:- May 16, 2018 (Wednesday)br...
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H
Harsh8756
from Borsad, Gujarat
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cash stuck

Address:Vadodara, Gujarat, 390019
Website:Mobikwik.com

My name is harsh patel, through my friends device i was transfering my money but his account suddenly got blocked and my ₹450 has been stucked inside it.
Mobikwik id-[protected]
I have been trying for much more times to solve this problem but no one is there to help me so i have been in trouble for more times so please help me
I have submitted all the documents many times though the application is unable to help me...br...
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J
Jayendran Jayanth
from Namagiripettai, Tamil Nadu
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complaint about kyc verification

I got super cash for 165 before few days, but during the conversion of supercash to original cash, rupees 50 is deducted from my supercash but cash not credited, and it says do upgrade my wallet and complete my kyc,
I don't know how to do that, i request to you resolve my problem and also provide the procedure for the verification of kyc.
Thank you......
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G
gopal krish
from Hyderabad, Telangana
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giving fraud petrol pump list

Website:m.mobikwik.com/signup

I have 3500 rs in this wallet, but i can't use it for petrol station, becaz they listed petrol pumps not there's partner in trichy. All listed petrol pumbs in their app is wrongly, so give me way to use my money to paying for petrol, becaz there's no other way to spend money in line, amazon, flipkart, anything no partner with you, only i can recharge, so please kindly send partnered petrol pump in trichy city and online partner shop.. Very...
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V
Vijendra Tawar Patil
from Vasai-Virar, Maharashtra
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cash back offer to jio recharge

Address:Pune, Maharashtra, 431706
Website:[email protected]

You get the cash back offer to jio first recharg to mobikwik app through 348 & higher recharg, i have done to 498 jio first recharg on mobikwik, but aftet recharg you dn't get cash back offer to me.. i request to u so plz get a cash back to my mobikwik wallet. Then a have countioune useing on your mobikwik aap other wise we will uninstall this app....
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