Mobikwik Complaints & Reviews

Dear sir just i want to convey u that we recently make purchase through mobikwk and some recharges and afterthat earn super cash regarding as per their offer and as u know mobikwik supercash expiry date is for 3 months from date of issue but now they making with us cheat and fraud. When it was credited it's expiry date was 1st july and 15th july till 15th may but now after 15th may they done themselves by 1st june all dates and therefore my super cash amount of rupees 2000 in different account has been stuck. I would like to request u plz take action against these fraudsters and corrupted persons because we are not able to do on any shopping or any other devices because they block or amount in their account. And one thing i would like to highlight u ist their super cash consume was 10 per cent and now they done 5 per cent themselves. Kindly take action as soon as possible to save our super cash expiry date.

I am a MobiKwik used for a long time. Recently they have started giving super cash on transactions. I had earned 7000+ super cash. That time it was written that I can use 5-20% supercash as per transactions. Now, without notifying, they have made it 5%. Also they have made the supercash validity for 3 months suddenly, top of it, they have given a usage restriction of only 1000 super cash per month. What sort of fraudulent activity is this? I have earned 7000+ supercash out of which now I can only use 3000 as I can only use 1000 per month for 3 months . So my question is why are they misleading customers by giving supercash which can no way be used? They should limit giving supercash and have an upper limit. This is cheating because we customers can't use the super cash as they have some baseless and hidden terms and conditions which they keep changing whenever they feel like. I request you to kindly see to it. Many customers have complained about the same issue in playstore but MobiKwik seems to be consistent in cheating customers.

Ple. Electricity bill payment Don't revise my MOBIKWIK wallet and my Account and bill payment 904.00/-
check
1. K No.:[protected]
Transaction Date: - May 18, 2018 (Friday)
Transaction ID:- MP[protected]

2. K No.:[protected]
Transaction Date:- May 16, 2018 (Wednesday)
Transaction ID:- MP[protected]

3. K No.:[protected]
Transaction Date:- May 16, 2018 (Wednesday)
Transaction ID:- MP[protected]

My name is harsh patel, through my friends device i was transfering my money but his account suddenly got blocked and my ₹450 has been stucked inside it.
Mobikwik id-[protected]
I have been trying for much more times to solve this problem but no one is there to help me so i have been in trouble for more times so please help me
I have submitted all the documents many times though the application is unable to help me...
So i am expecting a kindfull help from you

I got super cash for 165 before few days, but during the conversion of supercash to original cash, rupees 50 is deducted from my supercash but cash not credited, and it says do upgrade my wallet and complete my kyc,
I don't know how to do that, i request to you resolve my problem and also provide the procedure for the verification of kyc.
Thank you...

I have 3500 rs in this wallet, but i can't use it for petrol station, becaz they listed petrol pumps not there's partner in trichy. All listed petrol pumbs in their app is wrongly, so give me way to use my money to paying for petrol, becaz there's no other way to spend money in line, amazon, flipkart, anything no partner with you, only i can recharge, so please kindly send partnered petrol pump in trichy city and online partner shop.. Very worst app ever i see

You get the cash back offer to jio first recharg to mobikwik app through 348 & higher recharg, i have done to 498 jio first recharg on mobikwik, but aftet recharg you dn't get cash back offer to me.. i request to u so plz get a cash back to my mobikwik wallet. Then a have countioune useing on your mobikwik aap other wise we will uninstall this app.

Mobikwik — Unable to use super cash, Since last few times I have tried to make payment through super cash in mobikwik, but mobikwik does not allow us to use my supercash. even i try to call customer care, but I not getting the proper way. still, I have 399 super cash in my account. but I not able to use.
even I try to convert super cash amount to the main account balance. but it's also not done. I have also raised the concern with support team but they are not responding to me the proper way.

plz, i want solutions about my problem.

Sir,
I have made transaction using zaakpay & has cancelled the ticket. The refund amount which was initiated and completed by irctc has not yet reached to my account

Ticket details
Pnr. - [protected]
Transaction id - [protected].
Refund id - [protected].
Cancelled date - 27th april 2018.
Amount - 2785.

Please request you to refund my money of cancellatio

Should i start believing that mobikwik is a big fraud as mentioned by many users in app review and supercash is a myth... They are expiring unused...

I hv one account on my no [protected]

Supercash on mob no [protected] expired on 16 april - rs 1966/-
Sc expiring on 15 may on mob no [protected] - rs 1946/-

So, i lost rs 1966 in april and will loose rs 1946 in may as mobikwik is not giving an opportunity to use the sc.

Pls convert...

Hello i am rakesh my moble number [protected], i have tried to book ticket from irctc through mobikwik, amount from my account was deducted but tickets were not confirmed, the transaction number is[protected]igadmrqgi8 for the amount of rs.1930.90 done on[protected]. Please solve this problem soon and revert amount to my account as soon as possible

Ajaypal singh from muktsar. I m facing problems in login. I have bajaj finserv card. But facing problems in online shopping. I have mobikwik account. I m trying from last year for login issues. No customer service number is working. Please help me on my issue. My contact number is [protected] and email i'd is [protected]@gmail.com. I m trying to purchase laptop for office use.

Hi i've booked a ticket on 22-april-2018. The following is bus ticket confirmation from mobikwik. On the date of journey 28-april-2018 i got a call from the bus operator "limo liner" saying that the bus has been cancelled due to break down issues and will refund the money to mobikwik account. But till date there's no refund to my mobikwik account (Mobile no registered [protected] / [protected]@gmail.com).
I've raised many complaints regarding this but no reply from mobikwik customer care services yet. I have lost trust on mobikwik for such bad activities. Moreover there's no customer service contact number to call and explain the issue.
Very poor and cunning ideology of mobikwik. I can attach the screenshots as well if there's a maid id of customer care.
— ticket confirm by mobikwik...
Hi! Your bus ticket booking is confirmed.
M-ticket- pnr: ts[protected]utqk, doj:[protected], bangalore to hyderabad, dep time: 22:10, bus type: 2 2, b11r i-shift volvo multi axle semi sleeper, ac, lcd, operator name: limoliner, seat (S): [3], boarding at: marathahalli, opp. To kalamandir, towards mahadevapura, [protected] [protected]. Contact: [protected] [protected]. Thanks for using mobikwik!

— ticket cancelled sms by bus operator —
Dear customer, due to vehicle breakdown your journey is cancelled for doj:[protected] and service number: ll009.
—
www.limoliner.in

—

Please do the needful or shutdown the app.

Thanks,
Vijay
[protected]

I have made an online transaction for ordering the food through mobikwik. But it was failed at merchant but amount was deducted from my account. But for refunding it was been more than 10 working days but refund was not made. I have approached the mobikwik chat support but not a satisfied response. Also, total there was three transactions failed but for two transactions they have refunded but for the third one no refund was made.

I tried to add 3222/- in my mobikwik wallet to book flight tickets from via.com, after completion the Money was debited from my bank but NOT Added to the wallet, there was neither a mail nor any message stating the fault ticket raised fr the issue[protected] but no response at all. i hope you would oneday stop using all the 3rd class service!! there are more than 100 cases that face the same issue while mobikwik does nothing ...

Once logout from my account l am unable to login... Everytime it shows that couldn't connect to the network... Even i have full network.. I have two accounts with different email id and mobile number...in both accounts i am facing same problem from last few days.. Please check out the matter behind login process and resolve the issue regarding login as soon as possible..

Today (7/5/18) morning at 9.14 and 9.18, i recharged my jio number [protected] delhi ncr for rs.399 twice, from my registered mobile [protected], as first recharge became negative. But after five minutes my bank union bank of india, motibah (1), new delhi deducted twice rs.399 from my account. Recharge is not yet taken place by mobikwik. Please return my amount rs.798/- forthwith. U. S. Somanchi, ba-157b, janakpuri, new delhi-110058 (Mibile: [protected]) thanks.

On 27th april 2018, the amount rs.319 for bsnl phone no.[protected] is deducted by mobikwik. But recharge was not done. The deducted amount was not returned to my mobikwik balance. Please take immediate action in this regard and refund the money to my mobikwik balance.
Phone no.[protected]
Amount: rs.319
Date: 27.04.2018
Email: [protected]@gmail.com

I recharged my jio no. [protected] for rs. 498 online on mobikwik website. Unfortunately recharging not yet done but amount has been deducted from my account. So please i request you to check and refund amount on my axis bank account or recharged my jio no. Any one option can do. I hope u can understand my problem and also resolved it.

Axis bank account

Account holder name - akshay ashok
Dhangar

Recharged on registered mobile no. Is
[protected]

I am highly disappointed with the supercash policy of MobiKwik.
It has been almost unusable now a days and getting expired with time.

For example consider the below mentioned transaction which was made via tapzo
Transaction Id: R6276155ACF62000FE9625600

It is clearly mentioned that "Supercash is applicable above Rs. 500" but supercash was not used hence I raised a ticket #8124431
But it gave me nothing but more disappointment.
The customer care people seemed they don't care at all.
They kept repeating the same phrase that had been trained to them and also behaved very rigid and irate, I had the feeling that they don't even bother to empathize the customer.
This is totally unexpected from mobikwik, how a company's policy gets changed in middle of a transaction???
Please check the above mentioned ticket number and go through the conversation for more clarification.