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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 187

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L
Luvmaurya
from Mumbai, Maharashtra
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cancelled ticket irctc not refund

Sir,
I have made transaction using zaakpay & has cancelled the ticket. The refund amount which was initiated and completed by irctc has not yet reached to my account

Ticket details
Pnr. - [protected]
Transaction id - [protected].
Refund id - [protected].
Cancelled date - 27th april 2018.
Amount - 2785.

Please request you to refund my money of cancellatio...
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P
pankajkomal
from Delhi, Delhi
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supercash expiring & stop all option for supercash using

Address:New Delhi, Delhi, 110059

Should i start believing that mobikwik is a big fraud as mentioned by many users in app review and supercash is a myth... They are expiring unused...

I hv one account on my no [protected]

Supercash on mob no [protected] expired on 16 april - rs 1966/-
Sc expiring on 15 may on mob no [protected] - rs 1946/-

So, i lost rs 1966 in april and will loose rs 1946 in may as mobikwik is not giving...
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R
Rakesh Yacharam
from Salem, Tamil Nadu
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irctc ticket booking transaction complaints

Address:Rangareddy, Andhra Pradesh, 501506
Website:IRCTC

Hello i am rakesh my moble number [protected], i have tried to book ticket from irctc through mobikwik, amount from my account was deducted but tickets were not confirmed, the transaction number is[protected]igadmrqgi8 for the amount of rs.1930.90 done on[protected]. Please solve this problem soon and revert amount to my account as soon as possible...
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ਅਜੇਪਾਲ ਸਿੰਘ ਬਰਾੜ
from Dhariwal, Punjab
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user is disabled error message

Ajaypal singh from muktsar. I m facing problems in login. I have bajaj finserv card. But facing problems in online shopping. I have mobikwik account. I m trying from last year for login issues. No customer service number is working. Please help me on my issue. My contact number is [protected] and email i'd is [protected]@gmail.com. I m trying to purchase laptop for office use....
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D
D Vijay Mohan
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lemo liner bus operator cancelled the bus on 28-april 2018 but there's no refund

Address:560037
Website:www.mobikwik.com

Hi i've booked a ticket on 22-april-2018. The following is bus ticket confirmation from mobikwik. On the date of journey 28-april-2018 i got a call from the bus operator "limo liner" saying that the bus has been cancelled due to break down issues and will refund the money to mobikwik account. But till date there's no refund to my mobikwik account (Mobile no registered [protected] / [protected]@gmail.com).
I've raised many complaints...
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ராஜேஷ்குமார் கனெக்ஷன்
from Hyderabad, Telangana
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refund issue for the failed transaction

I have made an online transaction for ordering the food through mobikwik. But it was failed at merchant but amount was deducted from my account. But for refunding it was been more than 10 working days but refund was not made. I have approached the mobikwik chat support but not a satisfied response. Also, total there was three transactions failed but for two transactions they have refunded but for the third one no refund was made....
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S
Shubham Anil Sharma
from Hyderabad, Telangana
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poor service from mobikwik

I tried to add 3222/- in my mobikwik wallet to book flight tickets from via.com, after completion the Money was debited from my bank but NOT Added to the wallet, there was neither a mail nor any message stating the fault ticket raised fr the issue[protected] but no response at all. i hope you would oneday stop using all the 3rd class service!! there are more than 100 cases that face the same issue while mobikwik does nothing ......
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M
mr singh pk
from Una, Himachal Pradesh
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regarding log in to my account

Once logout from my account l am unable to login... Everytime it shows that couldn't connect to the network... Even i have full network.. I have two accounts with different email id and mobile number...in both accounts i am facing same problem from last few days.. Please check out the matter behind login process and resolve the issue regarding login as soon as possible.....
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S
Somanchi
from Gurgaon, Haryana
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jio recharge 390 twice 7/5718 at 9.14, no successful.

Address:New Delhi, Delhi, 110058
Website:Mobikwik

Today (7/5/18) morning at 9.14 and 9.18, i recharged my jio number [protected] delhi ncr for rs.399 twice, from my registered mobile [protected], as first recharge became negative. But after five minutes my bank union bank of india, motibah (1), new delhi deducted twice rs.399 from my account. Recharge is not yet taken place by mobikwik. Please return my amount rs.798/- forthwith. U. S. Somanchi, ba-157b, janakpuri, new delhi-110058 (Mibile:...
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N
Narasimman G
from Delhi, Delhi
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mobile no.9488405230 recharge not done. money deducted

On 27th april 2018, the amount rs.319 for bsnl phone no.[protected] is deducted by mobikwik. But recharge was not done. The deducted amount was not returned to my mobikwik balance. Please take immediate action in this regard and refund the money to my mobikwik balance.
Phone no.[protected]
Amount: rs.319
Date: 27.04.2018
Email: [protected]@gmail.com...
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Address:Vadodara, Gujarat, 390010
Website:Mobikwik

I recharged my jio no. [protected] for rs. 498 online on mobikwik website. Unfortunately recharging not yet done but amount has been deducted from my account. So please i request you to check and refund amount on my axis bank account or recharged my jio no. Any one option can do. I hope u can understand my problem and also resolved it.

Axis bank account

Account holder name - akshay ashok
Dhangar
br...
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S
Sayan4
from Kolkata, West Bengal
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supercash policy upon recharge/utility bills

I am highly disappointed with the supercash policy of MobiKwik.
It has been almost unusable now a days and getting expired with time.

For example consider the below mentioned transaction which was made via tapzo
Transaction Id: R6276155ACF62000FE9625600

It is clearly mentioned that "Supercash is applicable above Rs. 500" but supercash was not used hence I raised a ticket #8124431
But it gave...
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A
anjali jindal
from Noida, Uttar Pradesh
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unsupportive customer service

On 30th april i've done a recharge of jio for ₹399 and applied a coupon jiotalk according to this i should receive a cashback of₹300. The cashback is not credited to my wallet but in history it is showing that it has been given
But actually it was not credited

I've also placed my query on mobikwik application help and support but does not received any supercash
Look into this matter asap!...
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S
Sumant Kumar Verma
from Muzaffarpur, Bihar
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cancellation of bus ticket

I have already lodged a complain in your site (Id no[protected] on dated 25.04.2018 that i have booked two bus ticket on dated 18.04.2018 from jaipur to kota through mobikwik of total five passanger from jai srinath ji ki travels. The date of travel is 06.05.2018. Ist tiket pnr is ts[protected]emao and the operator pnr is 147203 of two person and the amount deducted from axis bank account of rs 700/- and the transaction id is ecom pur/mobikwik/gurgaon/180418/15:19...
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V
Vijender782780
from Delhi, Delhi
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blocked

Address:New Delhi, Delhi
Website:[email protected]

My name is vijender my number is [protected] i am raguler us mobikwik account but this is blocked my account balance is 25000 my account plz unblock pls pls me bhot paresan ho meri halp karo mera account disable bta rha h customer care phone nhi attend karte koi store bhi nhi h mari halp kon karega hoi customer care nhi koi store nhi plz halp karo mera account unblock kar do...
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S
Shivraj Rajpoot
from Mumbai, Maharashtra
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ticket payment by zaakpay and cancelled but refund not in my account

Address:Ashoknagar, Madhya Pradesh, 473443

Hi i have cancelled 3 tickets in irctc app on 26-april-2018 and i have not received my refund amount in my bank account in irctc app i can see refund status as refunded on 26-April -2018 in ZKPY Bank but not refunded in my account so please check this issue in priority . And get the money refunded asap.

my mobile number is [protected]

transaction id - [protected]

transaction date - 25/04/2018br...
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Address:Pune, Maharashtra, 411007

Should i start believing that mobikwik is a big fraud as mentioned by many users in app review and supercash is a myth... They are expiring unused...

I hv one account on my no 955xx11741 and my wife has another account on 955xx11292...

Supercash on mob no xxxxx11292 expired 2 weeks back - rs 280
Sc expiring on 15 june on mob no xxxxx11292 - rs 400
Sc expiring on 16 june on mob no xxxxx11741- rs...
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On 26th of April 2018, i was trying to book a tatkal ticket on irctc app through mobikwik, the transaction failed but the amount was deducted from my bank account quoting a transaction id- IZADKEQTH3.However, the transaction details is not showing in my irctc app.It was not at all a good experience using mobikwik payment gateway.So please look into this matter and refund my deducted amount asap.
Regards,...
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S
shiju joseph 1
from Perambalur, Tamil Nadu
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failed irctc transaction account debited

Tried to book irctc railway ticket through mobiwik vide state bank of india net banking on 23/04/2018 the account was debited but the booking was not successful. The account was debited on 23/04/2018 but the amount for the failed transaction has not been reversed till date request reconcile and reverse further details are appended below

Date of txn - 23/04/2018. Amount - 240.90. Txn ref no - igadjtgyf.
Bank - state...
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N
NakulF
from Pune, Maharashtra
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supercash utilisation

Dear team,

I have supercash of 2000+ in my account, and mobikwik as written in faq that 5% of supercash can be redeemed for all transaction. But i am unable to redeem supercash for any of my transacation from last month and supercash (1000 approx) is going to expire on 15th may, even i have sent complaint to mobikwik 2-3 times about the issue but they are closing the tickets without informing me....
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