Mobikwik Complaints & Reviews

You get the cash back offer to jio first recharg to mobikwik app through 348 & higher recharg, i have done to 498 jio first recharg on mobikwik, but aftet recharg you dn't get cash back offer to me.. i request to u so plz get a cash back to my mobikwik wallet. Then a have countioune useing on your mobikwik aap other wise we will uninstall this app.

Mobikwik — Unable to use super cash, Since last few times I have tried to make payment through super cash in mobikwik, but mobikwik does not allow us to use my supercash. even i try to call customer care, but I not getting the proper way. still, I have 399 super cash in my account. but I not able to use.
even I try to convert super cash amount to the main account balance. but it's also not done. I have also raised the concern with support team but they are not responding to me the proper way.

plz, i want solutions about my problem.

Sir,
I have made transaction using zaakpay & has cancelled the ticket. The refund amount which was initiated and completed by irctc has not yet reached to my account

Ticket details
Pnr. - [protected]
Transaction id - [protected].
Refund id - [protected].
Cancelled date - 27th april 2018.
Amount - 2785.

Please request you to refund my money of cancellatio

Should i start believing that mobikwik is a big fraud as mentioned by many users in app review and supercash is a myth... They are expiring unused...

I hv one account on my no [protected]

Supercash on mob no [protected] expired on 16 april - rs 1966/-
Sc expiring on 15 may on mob no [protected] - rs 1946/-

So, i lost rs 1966 in april and will loose rs 1946 in may as mobikwik is not giving an opportunity to use the sc.

Pls convert...

Hello i am rakesh my moble number [protected], i have tried to book ticket from irctc through mobikwik, amount from my account was deducted but tickets were not confirmed, the transaction number is[protected]igadmrqgi8 for the amount of rs.1930.90 done on[protected]. Please solve this problem soon and revert amount to my account as soon as possible

Ajaypal singh from muktsar. I m facing problems in login. I have bajaj finserv card. But facing problems in online shopping. I have mobikwik account. I m trying from last year for login issues. No customer service number is working. Please help me on my issue. My contact number is [protected] and email i'd is [protected]@gmail.com. I m trying to purchase laptop for office use.

Hi i've booked a ticket on 22-april-2018. The following is bus ticket confirmation from mobikwik. On the date of journey 28-april-2018 i got a call from the bus operator "limo liner" saying that the bus has been cancelled due to break down issues and will refund the money to mobikwik account. But till date there's no refund to my mobikwik account (Mobile no registered [protected] / [protected]@gmail.com).
I've raised many complaints regarding this but no reply from mobikwik customer care services yet. I have lost trust on mobikwik for such bad activities. Moreover there's no customer service contact number to call and explain the issue.
Very poor and cunning ideology of mobikwik. I can attach the screenshots as well if there's a maid id of customer care.
— ticket confirm by mobikwik...
Hi! Your bus ticket booking is confirmed.
M-ticket- pnr: ts[protected]utqk, doj:[protected], bangalore to hyderabad, dep time: 22:10, bus type: 2 2, b11r i-shift volvo multi axle semi sleeper, ac, lcd, operator name: limoliner, seat (S): [3], boarding at: marathahalli, opp. To kalamandir, towards mahadevapura, [protected] [protected]. Contact: [protected] [protected]. Thanks for using mobikwik!

— ticket cancelled sms by bus operator —
Dear customer, due to vehicle breakdown your journey is cancelled for doj:[protected] and service number: ll009.
—
www.limoliner.in

—

Please do the needful or shutdown the app.

Thanks,
Vijay
[protected]

I have made an online transaction for ordering the food through mobikwik. But it was failed at merchant but amount was deducted from my account. But for refunding it was been more than 10 working days but refund was not made. I have approached the mobikwik chat support but not a satisfied response. Also, total there was three transactions failed but for two transactions they have refunded but for the third one no refund was made.

I tried to add 3222/- in my mobikwik wallet to book flight tickets from via.com, after completion the Money was debited from my bank but NOT Added to the wallet, there was neither a mail nor any message stating the fault ticket raised fr the issue[protected] but no response at all. i hope you would oneday stop using all the 3rd class service!! there are more than 100 cases that face the same issue while mobikwik does nothing ...

Once logout from my account l am unable to login... Everytime it shows that couldn't connect to the network... Even i have full network.. I have two accounts with different email id and mobile number...in both accounts i am facing same problem from last few days.. Please check out the matter behind login process and resolve the issue regarding login as soon as possible..

Today (7/5/18) morning at 9.14 and 9.18, i recharged my jio number [protected] delhi ncr for rs.399 twice, from my registered mobile [protected], as first recharge became negative. But after five minutes my bank union bank of india, motibah (1), new delhi deducted twice rs.399 from my account. Recharge is not yet taken place by mobikwik. Please return my amount rs.798/- forthwith. U. S. Somanchi, ba-157b, janakpuri, new delhi-110058 (Mibile: [protected]) thanks.

On 27th april 2018, the amount rs.319 for bsnl phone no.[protected] is deducted by mobikwik. But recharge was not done. The deducted amount was not returned to my mobikwik balance. Please take immediate action in this regard and refund the money to my mobikwik balance.
Phone no.[protected]
Amount: rs.319
Date: 27.04.2018
Email: [protected]@gmail.com

I recharged my jio no. [protected] for rs. 498 online on mobikwik website. Unfortunately recharging not yet done but amount has been deducted from my account. So please i request you to check and refund amount on my axis bank account or recharged my jio no. Any one option can do. I hope u can understand my problem and also resolved it.

Axis bank account

Account holder name - akshay ashok
Dhangar

Recharged on registered mobile no. Is
[protected]

I am highly disappointed with the supercash policy of MobiKwik.
It has been almost unusable now a days and getting expired with time.

For example consider the below mentioned transaction which was made via tapzo
Transaction Id: R6276155ACF62000FE9625600

It is clearly mentioned that "Supercash is applicable above Rs. 500" but supercash was not used hence I raised a ticket #8124431
But it gave me nothing but more disappointment.
The customer care people seemed they don't care at all.
They kept repeating the same phrase that had been trained to them and also behaved very rigid and irate, I had the feeling that they don't even bother to empathize the customer.
This is totally unexpected from mobikwik, how a company's policy gets changed in middle of a transaction???
Please check the above mentioned ticket number and go through the conversation for more clarification.

On 30th april i've done a recharge of jio for ₹399 and applied a coupon jiotalk according to this i should receive a cashback of₹300. The cashback is not credited to my wallet but in history it is showing that it has been given
But actually it was not credited

I've also placed my query on mobikwik application help and support but does not received any supercash
Look into this matter asap!

I have already lodged a complain in your site (Id no[protected] on dated 25.04.2018 that i have booked two bus ticket on dated 18.04.2018 from jaipur to kota through mobikwik of total five passanger from jai srinath ji ki travels. The date of travel is 06.05.2018. Ist tiket pnr is ts[protected]emao and the operator pnr is 147203 of two person and the amount deducted from axis bank account of rs 700/- and the transaction id is ecom pur/mobikwik/gurgaon/180418/15:19 dated 18.04.2018. 2nd ticket pnr is ts[protected]fcch and operator pnr is 146657 of total three person and the amount deducted from my axis bank account of rs 1050/-and the transaction id is ecom pur/mobikwik/gurgaon/180418/02:45 dated 18.04.2018. Early i requested to you to cancel my ticket and and refund my amount on dated 25.04.2018 and 29.04.2018. But very sorry to say neither you cancel my ticket not consult with me. Here only two days left for maximum amount return. My email is [protected]@gmail.com and my ph no is [protected] & [protected].

My name is vijender my number is [protected] i am raguler us mobikwik account but this is blocked my account balance is 25000 my account plz unblock pls pls me bhot paresan ho meri halp karo mera account disable bta rha h customer care phone nhi attend karte koi store bhi nhi h mari halp kon karega hoi customer care nhi koi store nhi plz halp karo mera account unblock kar do

Hi i have cancelled 3 tickets in irctc app on 26-april-2018 and i have not received my refund amount in my bank account in irctc app i can see refund status as refunded on 26-April -2018 in ZKPY Bank but not refunded in my account so please check this issue in priority . And get the money refunded asap.

my mobile number is [protected]

transaction id - [protected]

transaction date - 25/04/2018

cancellation id - [protected]

transaction type - cancelled

transaction amount - 4470

refund amt - 4275

refund status refunded in ZKPY thats no my account

Should i start believing that mobikwik is a big fraud as mentioned by many users in app review and supercash is a myth... They are expiring unused...

I hv one account on my no 955xx11741 and my wife has another account on 955xx11292...

Supercash on mob no xxxxx11292 expired 2 weeks back - rs 280
Sc expiring on 15 june on mob no xxxxx11292 - rs 400
Sc expiring on 16 june on mob no xxxxx11741- rs 1444

So, i lost rs 280 in april and will loose rs 1888 in june as mobikwik is not giving an opportunity to use the sc.

Pls convert all sc into cash so that it can be used...

I can be contacted at [protected] on both the accounts.

Rgds,
Prakash pandey

On 26th of April 2018, i was trying to book a tatkal ticket on irctc app through mobikwik, the transaction failed but the amount was deducted from my bank account quoting a transaction id- IZADKEQTH3.However, the transaction details is not showing in my irctc app.It was not at all a good experience using mobikwik payment gateway.So please look into this matter and refund my deducted amount asap.
Regards,