Mobikwik Complaints & Reviews

As i booked the bus ticket for bangalore to bagalkot form kmbt travelers than i cancelled it again within 18 hrs and as per the policy terms mentioned in the site, you have to refund me the full amount but the amount which i received was not full, mobiwik deduct some amount.

I already registered the complaint about it and talk with your customer support about this.

Please refund me the full amount as soon as possible. You can check the attached screenshot for the details.

Bangalore [protected] bagalkot
20:00

06:30
Sajjan rao circle, sajjan rao circle, opp government hospital, sajjan rao circle, v v puram,[protected] [protected] 09:30 bagalkot opp ksrtc bus stand sagar travels, bagalkot opp ksrtc bus stand sagar travels, bagalkot opp ksrtc bus stand sagar travels, [protected]
Ticket pnrc29428g5 operator pnrts[protected]jdwu/215732/kmbt-08 total fare₹ 550.00
Bus/seatsnon a/c sleeper (2+1)

L1 male 30 manjunath sollapur

Boarding address

Sajjan rao circle, sajjan rao circle, opp government hospital, sajjan rao circle, v v puram,[protected] [protected]

[protected] [protected]
Operator name

Kmbt travels


Drop address

Bagalkot opp ksrtc bus stand sagar travels, bagalkot opp ksrtc bus stand sagar travels, bagalkot opp ksrtc bus stand sagar travels, [protected]

Cancellation policy (Deduction per person)

Time before travel deduction
Between 12/11/17 16:00 and 12/11/17 21:00 100%
Between 11/11/17 21:00 and 12/11/17 16:00 10%
Between 09/11/17 21:00 and 11/11/17 21:00 10%
Between 10/11/17 10:53 and 09/11/17 21:00 10%


Please refer to the terms and conditions below
If you having problem boarding yor bus please call us at[protected] [protected]
For queries visit us at https://www.mobikwik.com/help or raise a ticket from our mobile app

Hello my acc is registered with id patro. [protected]@gmail.com.. Please check n resolve asap.. My amt is debited from icici acc against mobikwik for rs 1075 on 7.11 but there is no tracking of this transaction in mobikwik history.. Please check n call me.. I am unable to find your number.. I can mail u my transaction details of icici.. Please check n revert asap.. Please.. Waiting for the reply..

Recharge unsucessfull

I had recharge my mobile 3 times of rs.348/-, 349 & 50/-through mobikwik on my airtel no. ([protected]) dated. 07 "november 2017" but i have not recieve any recharge from mobikwik and my balance was debited from my account and today[protected] i have recharge rs. 50/- again but not receive recharge.
Please resolve my above problem.

In the morning, i got message from mobikwik that your wallet money ₹227.50 debit against bank transfer recovery. But mobikwik did not transfer any single money to my bank account. Even when i want to transfer these wallet money to my bank account, then for 1 min the wallet money show that successful transaction and in another minute it wallet shows same money which i transfer to my bank account. I did 2 times but the situation gone same again and again. Even i complaint about it to the customer support with ticket no. #7176731 but their response did not came yet.

I have redeemed maxget rewardz 112 points but not added in my wallet. My email [protected]@gmail.com. L have already complained to u but you send a reply regarding the detail but mail is not sent due to wrong email address - [protected]@mobikwik.com. I am sending
Details-
Membership-[protected]
Auth code-4928670
Date of txn[protected]
Kindly resolve my problem and add my redeemable point in my wallet.

I have booked ticked in chennai express travels through mobiwik on 19.10.2017 from chennai to bangalore journey dated 22.10.2017 9.30pm.
On 22.10.2017 5pm bus operator called and informed bus cancelled due to some problem and they said they will refund money within 4 working days but still now i dint get my money back if i called also they are not responding ([protected]) please resolve this...

I am a letphonic.com visit... Letphonic by register account after vivo v3 max mobile product order for rs 20100 /- rs... Order place by 24 hour custmer executive call... Next day 14:06 my mo no call receive or my debit card no or ccv no or otp no sher... After 3 transection my account total amount my account debit 6233 /- rs debited... Pls my help me my money refund... Mobikwik bhi he isme shamil... My complain resolution.

Sir i am 3 days back recharge my idea number [protected] for rs. 100. First time recharge mobiquick will give 100 rs to my wallet. I got the msg super cash rs. 100 credit your wallet for with in 48 hours.. But till now is not credit my account.. So many time i will try customer care.. But is not reach for customer care.. So pls take immediate action..

I had done msed electricity bill payment on 26.10.2017 but till date i have not received any confirmation from msed. And no refund from mobikwik.
Same date i had done also more 2 msed payments but all payments are same problem.
For ready reference i have attached screenshot of mobikwik invoices. I had try to complaint on mobikwik customer care but i cant reach..
I request you to please solve my problem.

My e-mail id [protected]@gmail.com and mobile number [protected]. My account is disabled in mobikwik. I can’t access my account. Money is too much. When i want to transfer my money form mobikwik to my bank account i can’t do this because mobikwik show user is disabled. I try many time but it doesn’t work. I attached one screenshot of email. This email come form mobikwik.

Dear sir,

I made one transaction for streetstylestore.com product from mobokwik and applyed promocode offered by mobikwik for 300 cash back, but somehow they faild the tranction but generated the order id. The amount has been added in in its wallet and again i made the order so that i can apply my promocode but they didn't gave the option to apply promo code. So this is kind of fraud so that customer pay online but they didn't get any profit. This was the forst time i was using mobikwik, and now i don't think this is worth it.

Please never use this application for any kind of traction, we do have other trusted app for wallet. They even don't have any cuctomer care number and if they do, they don't recevie the call.

Urgent!!
Dear sir today my money from pnb bank account ([protected]) 2 transactions of rs.[protected] has been fraudly through fake call from no.[protected] credited in mobikwik account complaint for the same has been filed already in pnb bank and cyber crime branch. Details of transaction id 558802.
Kindly look into the matter urgently.

Dushiantika suri
[protected]

I opt mobikwik to recharge my mobile number number [protected], and the plan chosen was of rs 348. I made payment through my debit card on 15/10/2017. After completion of payment i received transaction id — 55b92f7459e2d, & ophpg780475 mobikwik gurgaon. Soon after payment a message was received also on mobile but mobile in fact was not recharged it was dead for all practical purpose. I brought this in notice of mobikwik customer care, they acknowledged my complaint and complaint was given id number — 1739874, till date problem is not resolved and now the mobile that my daughter was using has left india hence, now i want the refund of rs348 and hope a favorable step will soon be initiated for getting my refund
With regards,
C s jain

I wish to bring to your notice, i transferred a 12900 rupees to my friends icic bank account from my mobikwik wallet, transaction was done sucessfully but the amount was not deducted from my wallet due to mobikwik techincal problem. Next day i got a call from mobikwik legal cell with [protected] mobile number claiming that i used the imps facility with fraudlent and cheated the company. I had replied that, please provide the bank account number of mobikwik to refund the amount. Next day i got the mail with so many allegations and bank account details. Inspite of thier false claiming i refunded the same on 16.10.2017. But i did't get any confirmation mail after refunding the amount more over they blocked my wallet and it contains 2768 rupees... Till now they didn't restored my wallet funcioning. I'am attaching the mail with conversation and refunded amount bank transaction details. My mobile no and email id [protected]... [protected]@gmail.com.

Please help me in unblocking the wallet to use my balance.

Hi,

My number is [protected], and i made a wrong transfer of 1500 on november 4th to [protected] by mistake.. Could you please report this to mobikwik and refund my money.. Please track my email id through my number and send any communication via email as i am not in india currently. I have shifted to taiwan recently and was transferring amount to another number and transfered to [protected] by mistake. Many thanks.

Kushal

Hii,

This is to inform you we have insatalled mobikwik app in our two wheeler showroom (Authorized with hero motocorp) for giving easy mode of payment and discount as well to the customer. There was an offer of this app that if the customer pays amount through this app they get 1500/- super cash back within 24 hours, this offer was validated from 21st september 2017 to till 21 st october 2017.
This offer was being used by many customers of our showroom, but later on customers started visiting to showroom and asking regarding cash back which they were not getting according to offer. So, several times we have called to mr tuhin and ms. Anjali and trying to speak with them but they were not giving proper response and specific date as well. While talking with them their behaviour was very rude and giving fake commitments, we are very fed up with their service even every day customers come to showroom and quarrel with us. Still they are not getting their super cash back.
Kindly look after this issue we will be very greatful to you. Sharing you client contact no. : mr tuhin : [protected], ms anjali : [protected]

Thanking you

Yours faithfully

Lakshya motors
[protected]

My id is [protected]@gmail.com and registered mobile no is [protected]
I made irctc ticket on dated 13/10/17 for rs. 1390+gst charges and transaction id[protected] later cancelled for same 24/10/17 refund of same tell date not credited in my mobi account rs. 1325/- however as par irctc statement they have already refunded amount dated 24/10/17 bank refund txn id [protected]
I am afraid from your poor service for refund, i suffered this type of thing before

I tried your care no. Many times but nobody picket the phone

I made the following payments from mobikwik wallet for which i am spend mony to get 10% cashback. But i didn't get any : 18/01/2015 13:02:49 - wallet debit to shopclues - rs.639.00 02/10/2017- wallet debit to shopclues - rs. 639 order id[protected] moreover i also raised support tickets for this issue 1times. But it seems they don't give a damn about it. E-mail id : [protected]@gmail.com

My name :- pankhil
Cont no :- [protected]
Mobikwik ticket no - 7115594 and same complain rebooked on 7147015

I have booked ticket via mobikwik for vijayant travels to travel on 24th oct 2017 from ahd to rajkot.
Bus driver didnt pick me and run away and operator confirmed me to refund money but for that mobikwik has to raise request with proper explanation which was not done till date after 15 days of jorney.
suprise is operator is ready to refund my money via mobikwik but mobikwik team is so careless and slow as they dont even call me inspite of raising tickets till now.
mobikwik is not providing they tollfree or direct speak contact numbers and their help desk is sending simple robot reply. "your request raises, please be patient etc etc." they are so afraid to face customers because mobikwik staff is not aware how to deal with operators and merchants.
finally after 10 days they closed my request without giving any refund and i was force to raise new ticket. I really suprise because of mobikwik mistake i take a lot off follow ups since 15days but yet no one from their help desk assuring for refund.
i wish to raise this complain to consumer court to bide a deadline for customer complain resolution and reimberment for ignorance of our complaint.

I have used mobikwik app to do my recharge but as i have enter my card details then the process is not done successfully and the amount is deducted from my debit card. And the recharge is not done and there is no detail about the recharge. And as i contacted to company's help on app message but didn't get satisfactory response, and the customer care no. Of the company is also not working. I have details about the money deducted by company in my account details.
Please look in this matter
Himanshu charan
[protected]