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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 206

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R
Rajiv Keshari
from Rangapara, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobikwik harassment

Address:Gurgaon, Haryana

I opened an account in mobikwik 3 months back and i transferred rs5000 from my bank account into the mobikwik wallet to send this money to one of my friend. But there was some problem in my friend's account and thus i could not send him this rs5000 and thus i transferred the money back to my bank account. The next morning when i checked the mobikwik wallet i found rs5000 in it and i was surprised and thus i mailed the mobikwik company explaining...
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H
Heehaw
from Bengaluru, Karnataka
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max get more points

I tried to redeem 220 rupees of max get more points into my mobikwik waleet... The amount was deducted from max get more points and the money was not added to my wallet money... Inspite of contacting them through emails i didn't get any reply and still my money has not been refunded into my account... Even i tried contacting their so called "customers support" number but it was of no use... And when i tried to send messages to them thru hepl...
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A
androcks999
from Kotdwara, Uttarakhand
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user disabled by mobikwik

Address:Lucknow, Uttar Pradesh, 226021

Mobikwik disabled my account for no reason, very bad and fraudulent service by mobikwik that i never expected. Since 2 month or more they disabled my account in mobile android app. So i tried to login on website from the website i successfully login. But on 10/10/2017 i tried to login in mobikwik website, my user account disabled error found. My registered number with mobikwik is [removed] and email id is [protected]@gmail.com. I have some credit...
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N
Nanthini Palanisamy
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customer care number doesn't exist

Address:Gurgaon, Haryana

I have already raised a ticket in mobikwik stating that my cancelled irctc ticket amount is not refunded. While i tried opening my ticket it prompts that the ticket is expired. Also the status of the expired ticket is resolved. What the hell the mobikwik team is doing not resolving any problems and irritating the customers. Provide a valid customer care number mobikwik...
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I had a very pothatic experience booking bus from mobikwik. I have book a bus ticket on 2nd october 2017 from rohru to shimla. Neither the bus no is shared nor the conductor no of the bus. I was waiting at hatkoti kenchi but the bus move from any other route hence i missed the bus. I try to contact mobikwik but no response from there side. I needed full refund for it. Please help....
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S
sunikuma
from Chennai, Tamil Nadu
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not getting resolution of ticket id 7031446

Address:New Delhi, Delhi, 110051

On 30/9/2017 i made a transaction amounting rupees 753 towards grofers and paid the transaction amount via mobikwik wallet. For this transaction i added 753 rupees into mobikwik wallet from my credit card, which is also listed in mobikwik transaction history. But for this transaction mobikwik will only use 725.77 rupees from the money 753 which i added into the wallet and rest 27.23 rupees from my supercash balance.

So as...
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V
Vivek Ibl
from Bargarh, Odisha
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account debited but wallet shows no credit

Address:Kolkata, West Bengal, 700060

Sir/Madam

This is to inform that as per below confirmation my amex card having deducted amount Rs.1030 but my mobikwik wallet having not recharged.
Requesting for reversal of my deducted amount.
Further deduction details are as follows:

A charge of INR 1, 030.00 has been initiated on your American Express Card No. ***61005 at ZAAKPAY-RETAIL SERVICES PG on 03/10/2017 at 12:54PM IST.

Thanks...
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A
Arun2616
from Delhi, Delhi
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facing problem related to wallet to wallet transfer

I had transfered rs.1000/- from my mobikwik (No.: [protected]) wallet to another mobikwik (No.: [protected]) wallet, the money was debited from my wallet and did'nt credited in the other wallet and also there is no invoice record available regarding this transaction (Displays - no invoice data found). I had waited for more than 24 hrs. Therefore i request a refund of the transaction.
My contact no.: [protected]...
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J
joydeeplink
from Lala, Assam
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reimbursement of holding amount

Address:Cachar, Assam, 788005
Website:mobikwik.com

Dear sir/ma'am,

This is to bring to your kind attention for necessary action that myself mr. Joydeep chakraborty was surprised yesterday to see that rs.5000/- was on hold from my account number:[protected], ifsc code: icic0002524, icici bank ltd, silchar, ukd road branch, and is done so under direction from mobikwik.com, as acknowledged by official's staff of icici bank, silchar.

Kindly let me know how...
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S
shadow786
from Delhi, Delhi
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transaction failed but still debit was done from wallet

Address:Thane, Maharashtra, 401208
Website:www.mobikwik.com

On 15/09/2017 i had made a transaction on clovia website and used mobikwik as the wallet option, when i was redirected to the mobikwik website for payment, the process went thru and i was not redirected to the merchant clovia and the page showed an error that the transaction failed. Transaction id: 2538149.. Transaction amount: ₹ 631.. My transaction failed and hence i did not try again using the same wallet and in my second attempt i used...
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M
Madhusudan Patidar
from Bengaluru, Karnataka
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lean amount blocked in my icici bank account

Address:Bellary, Karnataka, 583123

Regarding lean amount block in my account rs - 4850 on 29/09/2017.
I am added money in mobikwik wallet on 19/05/2017 from my hdfc credit card and same transfer from mobikwik wallet to my icici bank account on same date but why you sent mail to i have not been debited amount from your wallet. Please look the issue and resolve as soon as possible.

Mobikwik complaint ticket no - #7033969

Icici complaint...
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I don’t find your app or website user friendly at all. I cannot even change my number. I have my wallet balance in my mobiwik account. Even when i’m trying to push it to my bank account, i need to pay the tax amount which is not at all being followed in any other website. It’s realky ridiculous. I’ve already reported this issue many a times and find it hopeless. It’s high time. My mobiwik acc [protected]
[protected]@gmail.combr...
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Address:560043
Website:www.mobikwik.com

I had booked bus from bangalore to maleswaram by kpn bus transport online by paying through mobikwik. But when i reached the bus stand for journey i was told that the bus has been cancelled and it will be refunded. When i contacted mobikwik they also confirmed that it will be refunded. But it has been 7 days they did not take any action. Please help....
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Address:Bangalore, Karnataka, 560036

I can not able to create wallet with my mobile:[protected]
If tried to reset, showing error wallet already created.
I tried to contact customercare, showing user disabled.

My email id: [protected]@gmail.com
Mobile:[protected]

Please unlock and let me know how to register.
Facing this problem since last two months.. And also calling on ur customers care services but they r not pick up calll..br...
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K
Karmveer Bhaskar
from Gulbarga, Karnataka
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mobikwik not login.. suddenly showing user disable

Address:Pune, Maharashtra, 410402

Useless services mobikwik...

This is the third time i m launching my complain...
When i m login mobikwik then it is showing user id disable.. And presently rs 900 in my mobikwik balance.. Plz either refund my balance or login my mobikwik account..

Name :- karmveer bhaskar
Email :- [protected]@gmail.com
Mobile no:- [protected]

Facing this problem since last two months.....
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P
paramitanit
from Bengaluru, Karnataka
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recharge failed amount deducted in credit card

Address:560045

Can u please refund my money in 24 hrs..? My transaction id is en[protected]
My mobile ([protected]) is not recharged.. But quite efficiently dey deducted d money..
Definitely not going to use it anymore.. Quite unprofessional experience..
Refund the money in the wallet itself.. I tried to lodge a complaint in the app itself but there is a pop up coming everytime saying "invalid login id"... There is everything fine in my...
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N
Nanthini Palanisamy
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payment not processed

I have booked tatkal irctc ticket on 23rd september 2017 through. Later i cancelled it on 24th september. The above mentioned is done through mobikwik payment gateway.in irctc website it is mentioned that the amount is refunded on 25th september. While viewing my statement records it is not refunded. I have raised a ticket with number 7015267 stating the above mentioned. Later i got a reply from mobikwik asking for extra information about...
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N
Navneet564
from Raha, Assam
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regarding my mobikwik id

Address:Patna, Bihar

Respected sir my mobikwik account has 8000rs but it had bloked. I need my money. When i login my id it tells that user is diseble so i am facing very big problem. Please help me. Id - [protected] and i have send all docoment to mobikwik but no action takken by mobikwik. He is frauding to we people. And there is no custumar support all numbers are wrong. Account statementthank you for using your sbi debit card 519xx5929 for a purchase worth...
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R
Rohitkumar2133
from Noida, Uttar Pradesh
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amount deducted from my account but not paid to service provider

Address:Bathinda, Punjab, 151401
Website:Mobikwik app help support

On date 22.09.17 i paid my bsnl landline bill by mobikwik. But till the time means up to date 04.09.17 it does not received by bsnl and my landline number is showing pending bill of coat 1533. My landline no is[protected], bsnl account no [protected], mobikwik says that they process the same but till the time bill is showing pending in my bsnl account. Mobikwik order or transfection id is :mp[protected]...
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K
kishtwari
from Bathinda, Punjab
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deduction of main balance

Address:182206

Dear sir,
I try to add money in my mobikwik wallet. But it says that oopss something went wrong. Even saying this money had been deducted from my jk bank account but no money had added into my mobikwik wallet. My e-mail address is [protected]@gmail.com and my mobikwik complaint ticket no. Is #7034344. My mobile no is [protected]. Now i want my money back. Please help me.
Thanks...
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