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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 208

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Hi team,

I tried to book a train ticket on 17th sep, 17 using irctc mobile app paying through mobikwik by internet banking. After confirming the payment got a message that your bank declined the payment but however the money got deducted from my account and in the transaction detail its showing towards mobikwik money has been debited. It has been almost 6days after but i haven't got that money refunded yet in my account. Contacted...
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B
BhavnaG
from Mumbai, Maharashtra
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fraudulent transaction via debit card

I would like to bring this into your kind notice that today from 11.16 am to 11:30 am four unauthorized transactions took place from my father's icici bank debit card no:#3 of amounts rs 5000 /-, 5000/-, 3000/- and 1000/- at mobikwik. Earlier he got a call on his mobile from mobile number [protected] and the person claimed that he was calling from icici debit card department and my father's credit card has been blocked and he would require...
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M
Mohammed Wikhar
from Tumkur, Karnataka
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account disabled and money is stuck in account

Address:560046

My mobikwik account got disabled for no reason and i have 14000 in my wallet no costumer care number is working plz help me out my mail id is [protected]@gmail.com im trying to call them but there is no response im huge trouble i want my money back and i have all the documents with me for any verification pls resolve my issue im tired trying to call them non of the numbers are working how can someone take my monemoney and disable my account...
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K
kp1234567
from Himatnagar, Gujarat
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money deposited but not shows in mobikwik wallet

Address:363002
Website:zaak epayment services pvt ltd

I transfeered rs.1500/ through zaak epayment services pvt ltd but not

Shows in my mobikwik wallet.

This is i writes complain second time. No one receives phone on customer care

And even no answer on my mobile number [protected].

Please do needful for it are you blocking money of people or uses it?

A fraud app bogus site

Please refund my money means revert...
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S
sambhajikumbhar
from Mumbai, Maharashtra
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amount debited from account but not transferred in r-wallet

Address:Raigad, Maharashtra, 410206
Website:Mobikwik

I am sambhaji kumbhar user id is [protected], i have recharged to wallet rs 1000, money is deducted from my bank account but not showing in uts wallet.

Kindly resolve this issue asps rs 1000 not showing in uts wallet. Lindy do the needful.

Sbi refrence no :[protected]igacbcodp2
Amount: 1000/-
Bank : sbi
Date: 21 september, 2017

Thanks and regards

Mr. Sambhaji...
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J
jay jariwala
from Surat, Gujarat
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user id blocked

Address:Surat, Gujarat, 395003

My mobikwik account is disabled and i called several time but mobikwik executive does not response there is noway to solve the problem.
So please help me to resolve the problem because i had above rs. 7000. This is the amount that is needed for some necessary bills.
My mobikwik account details is listed below:
My account no.[protected] and [protected]...
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B
Brijendra Rawat
from Ujjain, Madhya Pradesh
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about fraud

Address:473665

Sir, my name is krishna rawat. On 17/09/2017 and 18/09/2017 i got a call from a fraudster pretending to be a banker. He convinced me and got the otp from me. Then i got 2 sms that rs.5000 and rs.4999 has been deducted from my bank a/c and the money is credited to someone's ola money. My a/c is in state bank of india

Below are the details :

Card no : 622018xxxxxxxxxx4724
Name –krishna rawat
Sbi...
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E
Ekta Mahajan
from Chirala, Andhra Pradesh
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mobikwik wallet money deducted but my irctc ticket has not been booked

Website:Mibikwik

Hi i have made a payment of rs 597/- from mobikwik for booking irctc tickets but didn't get my ticket confirmation. The irctc website still showing the status-payement requested. Please refund my amount as soon as possible. I have tried many times but the customer care services is not responding.
My transaction id is [protected]. Please need urgent help...
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A
Ashok KR Kar
from Kolkata, West Bengal
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mobikwik hotel booking cancellation related -

Address:North 24 Parganas, West Bengal, 700110

I have paid through mobikwik account to oyo hotel for hotel booking at kanpur. I have used mobikwik payment gateway and website for this purpose. Online they have shown that they are giving 100% return cash for 1st time user in case of hotel booking. But i have learned that super cash is bogus which i cant use easily. So i have cancelled the booking through oyo hotel site. But mobikwik did not refunded my money back. What can i do for this?...
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A
Ananta Ray
from Siliguri, West Bengal
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money transfer to wrong number.

Dear sir, i have transferred amount rs 4250 to mobikwik wallet number [protected] in place of mobikwik wallet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].

Order no :-5597b88055398 dated 19/09/2017

So kindly help me for refunding my money.
Thank you....
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K
kavita200
from Allahabad, Uttar Pradesh
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user id 9307520393 disabled

Address:228001

This is to inform you that i kavita dwivedi is unable to use my mobikwik account for last 4months while login it showing the message user is disabled. Now how can i do my further transaction with my account. I am calling in the toll free number but they are not responding.in the help section of mobikwik app it is showing user is disabled. Register mobile [protected] email [protected]@gmail.com
Please do the needful as soon as possible...
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P
pabitranarzari2017
from Lala, Assam
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mobikwik account no. 7002745508 account is disabled

Dear sir/madam,
My mobikwik account is disabled and i called several time but mobikwik executive does not response there is noway to solve the problem.
So please help me to resolve the problem because i had above rs. 7000. This is the amount that is needed for some necessary bills.
My mobikwik account details is listed below:

Mobile no.: [protected]
Email id: [protected]@gmail.com
Name:...
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C
Chirag LuckY
from Mumbai, Maharashtra
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not able to cancel my bus ticket

Why am i not able to cancel my bus ticket?

It says it doesn't support cancellation, if that is the case then you guys should have informed me while booking only, right?

You guys are not even responding to the calls on the customer care number,

I have not been informed while making a booking then why am i not able to cancel my ticket?

I want you guys to please cancel the ticket,...
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M
Mobikwikofficial
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irctc failure

Mobikwik account [protected], my name is rajan singh chauhan my account was debited with 3266 rs through my debit card no. [protected], while i was booking irctc ticket on 14/09/2017 but it was unsuccessful, i kindly request you to credit back my money as soon as possible, i'm feeling very bad and i request you to call me as soon as possible...
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B
balkrrishna
from Hyderabad, Telangana
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regarding refund of returned product from cromaretail.com

Address:Hyderabad, Andhra Pradesh, 500048

This is regarding an order purchased from croma retail and payment done through mobikwik wallet on april 28th 2017 and returned the product on may22nd 2017. From croma side they have returned money back to the wallet on june 6th 2017, time: 14:47:46.

Till now i havent received my amount. When i contact croma team they are saying the refund has been done but i didnt receive my refund in the wallet.

Croma team...
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B
benit satheesh
from Pune, Maharashtra
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credit of mobikwik supercash

Address:500081
Website:www.mobikwik.com

I had booked bus ticket through mobikwik on 2nd sep-17 for travelling on 06.09.17 from hyderabad to nagercoil. While booking the bus ticket, i applied promocode "ganesh" which is for rs. 1000 worth supercash against my original ticket value of rs. 2257.00. After booking the bus ticket, i did not get the supercash immediately. When i check with mobikwik team, i was told that supercash will be credited after completion of travel and within...
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Address:Pune, Maharashtra, 411014
Website:www.mobikwik.com

Hi,

I have paid electricity bill (Consumer no:[protected] through mobikwik online and after that getting their message of sucessfully done. I came to know from mseb site that the bill was not paid even after a week.

I tried to call customer care [protected]/[protected]/[protected] but these numbers are not reachable number, its seems to be a fraud company.

I have attached screenshot for payment...
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When ever user uses coupon code related to the mentioned offer in mobikwik website or app for example transactions related to bus ticket booking or recharges or bill payments or any other retail purchases using mobikwik. Then mobikwik will give that discount as super cash which will be valid 45 days.
Now issue which i faced is, one particular month there is supercash of 296/- pending and i didnot used it, so it was expired on the date...
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C
cws bct
from Mumbai, Maharashtra
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best electricity bill payment

Address:Mumbai City, Maharashtra, 400013
Website:Email.id:[email protected]

Best electricity bill payment done through mobikwik. Dedution was done twice shown in bank statement. Inspite of that next bill generated showed the earlier amount included in it, means that deduction through account have not reached the best account. Best consumer no :[protected], transaction done on date 31/07/17, amount deducted :rs 2620/- (Two times) i. E rs 5440/-total. Kindly look into the matter.
Email. Id:[protected]@gmail.com...
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M
Madhab Lal Banik
from Kolkata, West Bengal
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recharge rs.399 on jio m. no-8910251532

Address:Kolkata, West Bengal

Dear sir

Lasr saturday (09/09/17) from advice from jio kolkata w. B circle using promo code, shows a cash back rs.159/- through your mobikwik. Therefoe i have recharge of rs.399/-through my atm card not credit to my above mentioned m. No. Till to day.in the mean time i have contacts several times with jio but not yet any amount credit with my jio no. But my bank debited this amount pl. Recharge my mobile and if any cash back...
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