Mobikwik Complaints & Reviews

Dear sir/ma'am,

This is to bring to your kind attention for necessary action that myself mr. Joydeep chakraborty was surprised yesterday to see that rs.5000/- was on hold from my account number:[protected], ifsc code: icic0002524, icici bank ltd, silchar, ukd road branch, and is done so under direction from mobikwik.com, as acknowledged by official's staff of icici bank, silchar.

Kindly let me know how without any prior intimation to me it has been put on hold by mobikwik.com provided when my email id ([protected]@gmail.com) and mobile number is ([protected]) updated with your system, and for this reason i can't pay my credit card bills.

Mobikwik has disabled my user id or account that's why i can't contact with them.

Looking forward for your strict action in the matter and thereby reimbursement of my withheld amount from mobikwik, at the earliest.

On 15/09/2017 i had made a transaction on clovia website and used mobikwik as the wallet option, when i was redirected to the mobikwik website for payment, the process went thru and i was not redirected to the merchant clovia and the page showed an error that the transaction failed. Transaction id: 2538149.. Transaction amount: ₹ 631.. My transaction failed and hence i did not try again using the same wallet and in my second attempt i used freecharge for payment and the transaction went thru.

Since then i am following up with mobikwik and they say that the failed transaction has been confirmed by merchant clovia. So do notunderstand how a failed transaction at mobikwik reaches the merchant and gets confirmed.

They are not helping, nor the merchant is responding. So need to know how get this resolved.

Regarding lean amount block in my account rs - 4850 on 29/09/2017.
I am added money in mobikwik wallet on 19/05/2017 from my hdfc credit card and same transfer from mobikwik wallet to my icici bank account on same date but why you sent mail to i have not been debited amount from your wallet. Please look the issue and resolve as soon as possible.

Mobikwik complaint ticket no - #7033969

Icici complaint no :[protected]

I don’t find your app or website user friendly at all. I cannot even change my number. I have my wallet balance in my mobiwik account. Even when i’m trying to push it to my bank account, i need to pay the tax amount which is not at all being followed in any other website. It’s realky ridiculous. I’ve already reported this issue many a times and find it hopeless. It’s high time. My mobiwik acc [protected]
[protected]@gmail.com
It’s high time. I can’t even take my money back during an emergency situation. Please send my money back to my bank account

I had booked bus from bangalore to maleswaram by kpn bus transport online by paying through mobikwik. But when i reached the bus stand for journey i was told that the bus has been cancelled and it will be refunded. When i contacted mobikwik they also confirmed that it will be refunded. But it has been 7 days they did not take any action. Please help.

I can not able to create wallet with my mobile:[protected]
If tried to reset, showing error wallet already created.
I tried to contact customercare, showing user disabled.

My email id: [protected]@gmail.com
Mobile:[protected]

Please unlock and let me know how to register.
Facing this problem since last two months.. And also calling on ur customers care services but they r not pick up calll..
Plzzzzzzzzz do something...

Useless services mobikwik...

This is the third time i m launching my complain...
When i m login mobikwik then it is showing user id disable.. And presently rs 900 in my mobikwik balance.. Plz either refund my balance or login my mobikwik account..

Name :- karmveer bhaskar
Email :- [protected]@gmail.com
Mobile no:- [protected]

Facing this problem since last two months.. And also calling on ur customers care services but they r not pick up calll..
Plzzzzzzzzz do something

Can u please refund my money in 24 hrs..? My transaction id is en[protected]
My mobile ([protected]) is not recharged.. But quite efficiently dey deducted d money..
Definitely not going to use it anymore.. Quite unprofessional experience..
Refund the money in the wallet itself.. I tried to lodge a complaint in the app itself but there is a pop up coming everytime saying "invalid login id"... There is everything fine in my profile.. I don't know what dey want.. Stupidest app ever

I have booked tatkal irctc ticket on 23rd september 2017 through. Later i cancelled it on 24th september. The above mentioned is done through mobikwik payment gateway.in irctc website it is mentioned that the amount is refunded on 25th september. While viewing my statement records it is not refunded. I have raised a ticket with number 7015267 stating the above mentioned. Later i got a reply from mobikwik asking for extra information about the transaction id, date and time, registered emailid/phone number. I have provided the details. But still i didn't get any refund. Also i tried to contact the customer care number and found that the number doesn't exist.

Respected sir my mobikwik account has 8000rs but it had bloked. I need my money. When i login my id it tells that user is diseble so i am facing very big problem. Please help me. Id - [protected] and i have send all docoment to mobikwik but no action takken by mobikwik. He is frauding to we people. And there is no custumar support all numbers are wrong. Account statementthank you for using your sbi debit card 519xx5929 for a purchase worth rs8200.0 on pos [protected] at mobikwik txn# 535438.

On date 22.09.17 i paid my bsnl landline bill by mobikwik. But till the time means up to date 04.09.17 it does not received by bsnl and my landline number is showing pending bill of coat 1533. My landline no is[protected], bsnl account no [protected], mobikwik says that they process the same but till the time bill is showing pending in my bsnl account. Mobikwik order or transfection id is :mp[protected]

Dear sir,
I try to add money in my mobikwik wallet. But it says that oopss something went wrong. Even saying this money had been deducted from my jk bank account but no money had added into my mobikwik wallet. My e-mail address is [protected]@gmail.com and my mobikwik complaint ticket no. Is #7034344. My mobile no is [protected]. Now i want my money back. Please help me.
Thanks

Dear sir,
This has reference to purchase of red mi note 4 handset from mi india through mobiquick payment option. Order id - 200110005170912753239292. I have cancelled the order. I have received message that my amount has been refunded but still it has been not credited to my bank account/ debit card from where i did payment. I request you to transfer my full payment immediately to my card without fail. I am going to file complaint in consumer court if my amount will not receive to me within next 12 hrs.

Regards,
L. S. Dalvi
[protected]
Research associate
Department of alcohol technology
Vasantdada sugar institute,

I've booked my sleeper six seats in a. C coach by mobikwik via
Operator name golden temple yatra volvo bearing pnr no. Tpnrts[protected]knu by spending rupees 18594.00. I've in which my father age of 77-78 years, two children and two females. I've received one phone call from the operator by mobile no. [protected], saying that i can't provide you the sleeper berth. I requested him to provide sleeper seats because there are old age person and females passengers but he refuses to provide and abusing and misbehaving with me and threatened "i will see you". I again call him on the given phone numbers on ticket. After that i contacting to mobikwik but unfortunately thare is no customer care facility and no mail id to complaint. At last i made complaint at mobikwik app vide ticket no. 7020341 at 5.38 p. M but unfortunately no refund of my money and response given after expiring four days. I requesting to the forum that refund my money at earliest and compensate to hurt my sentiments which were hunted due to this fraudulent bus operator. I and my family members lost opportunity to visit my holy place maa vashnodevi. Kindly refund my money with compensation at earliest.

From
Dr. M. V. Prakasa rao
423, sapta swara, 5th main
Kengeri satellite town
Bengaluru 560 060

Dear sir,

I have paid 50/- towards prepaid mobile recharge for life time validity on sunday, october 25, 2015 at about 10am. By net banking through mobikwik online. The transaction id is bss[protected]. My mobile phone no. Is [protected].

I have been told by bsnl that there is no prepaid mobile recharge plan. If so, how did you charge this amount? So you owe me rs. 50.

I wanted to get the mobile recharged for rs. 80/- full time top up through your company. But how can i rely on you.?
Pl. Reply immediately. After seeing the reply only i will proceed further.

Sincerely yours
Prakasa rao venkata modekurty

I am money transfer not transfer money to bank account mobikwik is very very very daitry app why apps is make not work system cbi poor system app mobikwik app mobikwik is very slow work money transfer i s bad work side mobikwik app

My mobikwik wallet is locked. I am not reopen the ticket because account is locked. Plese help... Really suffering. After this i will never invest money in mobikwik... Very poor service, only 1 customer support no. Customer agents talks everytime promise with new query that they unlock it but still not unlock my account.. Please help. E - mail - [protected]@gmail.com

Unable to transfer money to bank account and customer numbers are not working even the help section in the app asks to enter issue and upon submitting it says invalid "id" (We can only enter query after logging in). No support at all. My money 500 is stuck in their wallet with no use.

The process was fast before adding money but got un responsive as soon as i added money. What kind of service is this.

As usual i have loaded money to my mobiwik account, and it is not allowing me to transfer money to my bank account.. When i enter otp for final transaction. It is just blank.. Says error... What the hell is happening yaar.. You are such a big operator.. Can't u maintain smooth gateway for all ur transactions made. Who is responsible for this now.. How do i get my money back.. When can i transfer money to my bank account. # # with this online transaction app.. Screwed my happiness today..#t.. Regards premchand

Dear sir,
I have ordered red mi note 4 handset from mi india through mobiquick payment option. Order id - 200110005170912753239292. I have cancelled the order due to some reason. I have received message from mi india that my amount has been refunded but still it has been not credited to my bank account/ debit card from where i did payment. But it seems that since last 4 days mobikwik had not credited the amount to my account from where i did payment.