Mobikwik Complaints & Reviews

Hello sir/madam
I'm unable to transfer my mobikwik wallet amount to bank account please kindly resolve my issue as early as possible that to we need it immediately. This is the issue i'm facing since morning called to customer care service number but no one is responding please kindly transfer my wallet amount to bank account number
It's my humble request to your mobikwik wallet.

I better use bad words.. Useless app.. Its been second time i am raising a complaint. I am unable to send money to bank account.. Otp they r sending.. Unable to send after entering otp.. It goes blank.. Better uninstall this useless # app.. Better beg instead of doing this.
I never experienced like this with any other apps like pay tm and all.. Mobiwik they never respond.. They don't care after loading money. Its totally trash.. Don't use this app.

My phone number is [protected] registered with mobikwik. I have rs. 5000 in my wallet and unable to transfer to my bank account. It stuck when i submit otp. Tried from different mobiles, still. I transferred amount to different number still unable to transfer to bank account. I am checking with my advocate on this. If i don get response at earliest.

I tried to complaint abt cashback on adding 20 i will get 50 but got nothing. So i tried to complaint abt this but when i try to sent it is showing invalid id. My profile is fine and nothing is wrong with my accont. Plz help me y it is happenning. Also u notified me about this. Also another issue is abt frnd invitations. I invited my frnd n he also added rs 20 to his account, but i got nothing. Plz give me my money.

Heloo i booked bust ticket from puri to kolkata by mobiwik (B2jx47y8). For some resign i m unable to go bt they are not cancel my ticket and also i try to contact to costumer care of mobiwik bt they have no reply yet.. Its very disappointing me. I ll suggest dont use their service. Very bad experience with me. I request to mobiwik to resolve my problem

The payment was not received by the biller although paid successfully through Mobikwik.
This payment was made close to 25 days ago. It was for the amount of Rs 1844/-, paid to the 'Bangalore Water Supply and Sewerage Board'.
Mobikwik showed that the payment was successful and produced a transaction ID - BWS[protected]
for connection - S-329656
The Payment was successful and I can also produce that screenshot

But today when I check the water bill, it shows that there was no payment made to it previously.

It is asking me to pay for both the present and previous month combined. Which I'm going to do now to prevent disconnection. But I need the refund of Rs 1844/- back to my Mobikwik account.

Mobikwik app is disable my account.in my wallet bal is rs. 3100, i contact mobikwik customer care but he didn't respond.. So many members faced same problem. The mobikwik founder cheat every indian. Please block this app and arrseted him.

Its not only my problem arround 1000 approxmently issue with same problem its big scam 1000*3000=30, 00, 000

I opened an account in mobikwik 3 months back and i transferred rs5000 from my bank account into the mobikwik wallet to send this money to one of my friend. But there was some problem in my friend's account and thus i could not send him this rs5000 and thus i transferred the money back to my bank account. The next morning when i checked the mobikwik wallet i found rs5000 in it and i was surprised and thus i mailed the mobikwik company explaining the matter and asked them whose money was it but i did not receive any unfavourable reply from mobikwik as a result i felt that it is some lucky money and i can use it as it came in my mobikwik account and thus i transferred the money to my bank account. And then again i found some amount in my mobikwik account and this kept happening and i mailed mobikwik several times asking them from where this money is coming but i did not get any unfavourable reply from mobikwik and the reply they sent back was that i can keep using mobikwik without any problem as such. And in between my mobikwik account got blocked so i mailed them that i do all my recharge and payment of bills etc through that and thus its inconvenient if the wallet closes and thus i received call from mobikwik and they said that there was no problem as such and that i can use mobikwik as usual and thus they reopened my mobikwik wallet again. And then after 3 months i got a call from mobikwik from a phone number [protected]. He said that he is calling from mobikwik office and he threatened me and intimidated me asking me to return the money in some bank account and said that he has filed an f. I. R against me and harassed me so much. I am no fraud. I did not ask for money or hacked any account. I simply used the money i found in my account who someone might have sent by mistake and before using the money i asked mobikwik several times and when i got confirmed that there was no such problem i transferred the money and used it then why am i being harrased like this. Mobikwik is a abominable and wicked company and is involving me in all such fraudulent cases. I have all proofs of the mails and the call recording and can produce the same if required. Please help me

I tried to redeem 220 rupees of max get more points into my mobikwik waleet... The amount was deducted from max get more points and the money was not added to my wallet money... Inspite of contacting them through emails i didn't get any reply and still my money has not been refunded into my account... Even i tried contacting their so called "customers support" number but it was of no use... And when i tried to send messages to them thru hepl section of app... It displays invalid login id each time... Plz help me out... Just refun my money back... Im not gonna use this app again... For sure...

Mobikwik disabled my account for no reason, very bad and fraudulent service by mobikwik that i never expected. Since 2 month or more they disabled my account in mobile android app. So i tried to login on website from the website i successfully login. But on 10/10/2017 i tried to login in mobikwik website, my user account disabled error found. My registered number with mobikwik is [removed] and email id is [protected]@gmail.com. I have some credit left in mobikwik account.

I have already raised a ticket in mobikwik stating that my cancelled irctc ticket amount is not refunded. While i tried opening my ticket it prompts that the ticket is expired. Also the status of the expired ticket is resolved. What the hell the mobikwik team is doing not resolving any problems and irritating the customers. Provide a valid customer care number mobikwik

I had a very pothatic experience booking bus from mobikwik. I have book a bus ticket on 2nd october 2017 from rohru to shimla. Neither the bus no is shared nor the conductor no of the bus. I was waiting at hatkoti kenchi but the bus move from any other route hence i missed the bus. I try to contact mobikwik but no response from there side. I needed full refund for it. Please help.

On 30/9/2017 i made a transaction amounting rupees 753 towards grofers and paid the transaction amount via mobikwik wallet. For this transaction i added 753 rupees into mobikwik wallet from my credit card, which is also listed in mobikwik transaction history. But for this transaction mobikwik will only use 725.77 rupees from the money 753 which i added into the wallet and rest 27.23 rupees from my supercash balance.

So as per this classification i must have left 27.23 rupees in my wallet as a balance of 753 rupees which i added into the wallet. But i m unable to find that amount into the wallet and i neither did any further transaction after that incident. Also mobikwik transaction history is also not showing any transaction with amounting rupees 27.23.

In this regards i have write to mobikwik support many time under the subjected ticket but instead of replying to my query they also send me templated message which is showing the classification of my grofers transaction (725.77 from main wallet + 27.25 from supercash). After so many unsuccessful attempt to reach mobikwik support i m posting my query here. I hope from this platform i will get some positive response.

Sir/Madam

This is to inform that as per below confirmation my amex card having deducted amount Rs.1030 but my mobikwik wallet having not recharged.
Requesting for reversal of my deducted amount.
Further deduction details are as follows:

A charge of INR 1, 030.00 has been initiated on your American Express Card No. ***61005 at ZAAKPAY-RETAIL SERVICES PG on 03/10/2017 at 12:54PM IST.

Thanks & Regards
Vivekanand Thakur

I had transfered rs.1000/- from my mobikwik (No.: [protected]) wallet to another mobikwik (No.: [protected]) wallet, the money was debited from my wallet and did'nt credited in the other wallet and also there is no invoice record available regarding this transaction (Displays - no invoice data found). I had waited for more than 24 hrs. Therefore i request a refund of the transaction.
My contact no.: [protected]

Dear sir/ma'am,

This is to bring to your kind attention for necessary action that myself mr. Joydeep chakraborty was surprised yesterday to see that rs.5000/- was on hold from my account number:[protected], ifsc code: icic0002524, icici bank ltd, silchar, ukd road branch, and is done so under direction from mobikwik.com, as acknowledged by official's staff of icici bank, silchar.

Kindly let me know how without any prior intimation to me it has been put on hold by mobikwik.com provided when my email id ([protected]@gmail.com) and mobile number is ([protected]) updated with your system, and for this reason i can't pay my credit card bills.

Mobikwik has disabled my user id or account that's why i can't contact with them.

Looking forward for your strict action in the matter and thereby reimbursement of my withheld amount from mobikwik, at the earliest.

On 15/09/2017 i had made a transaction on clovia website and used mobikwik as the wallet option, when i was redirected to the mobikwik website for payment, the process went thru and i was not redirected to the merchant clovia and the page showed an error that the transaction failed. Transaction id: 2538149.. Transaction amount: ₹ 631.. My transaction failed and hence i did not try again using the same wallet and in my second attempt i used freecharge for payment and the transaction went thru.

Since then i am following up with mobikwik and they say that the failed transaction has been confirmed by merchant clovia. So do notunderstand how a failed transaction at mobikwik reaches the merchant and gets confirmed.

They are not helping, nor the merchant is responding. So need to know how get this resolved.

Regarding lean amount block in my account rs - 4850 on 29/09/2017.
I am added money in mobikwik wallet on 19/05/2017 from my hdfc credit card and same transfer from mobikwik wallet to my icici bank account on same date but why you sent mail to i have not been debited amount from your wallet. Please look the issue and resolve as soon as possible.

Mobikwik complaint ticket no - #7033969

Icici complaint no :[protected]

I don’t find your app or website user friendly at all. I cannot even change my number. I have my wallet balance in my mobiwik account. Even when i’m trying to push it to my bank account, i need to pay the tax amount which is not at all being followed in any other website. It’s realky ridiculous. I’ve already reported this issue many a times and find it hopeless. It’s high time. My mobiwik acc [protected]
[protected]@gmail.com
It’s high time. I can’t even take my money back during an emergency situation. Please send my money back to my bank account

I had booked bus from bangalore to maleswaram by kpn bus transport online by paying through mobikwik. But when i reached the bus stand for journey i was told that the bus has been cancelled and it will be refunded. When i contacted mobikwik they also confirmed that it will be refunded. But it has been 7 days they did not take any action. Please help.