Mobikwik Complaints & Reviews

I have paid an amount of rs. 337 on 24/05/2017 but no supercash was used for that transaction. Transaction id: 75935978. Order #
75935978. Why 10% supercash was not used? Clarify my transaction details. Mobikwik please close your service you are cheater. Cashback with mobikwik comes into supercash account and this is a worthless money trap. You can use only 10% of cashback money in next transaction, and you can't keep money there for more than 45 days.

I had paid my bill of bses rajdhani on
Jun-4, 2017 its amount of rs 4990 was deducted from my bank account, but no confirmation of bill payment has been sent to me either at my mobile number or email-id, i have checked at bses site, it shows bill amount is still pending, i have raised a ticket at mobikwik but to no avail, please help, my email i'd is [protected]@gmail.com

Am using mobikiwik a/c at last 2years. But first time
Iam faceing problem it was login problem. I was trying to login number of times mobikwik account shows user is disable,,,, in my account their is 248 rs in it. So kindly re activate my account. My email id it was using as my mobikwik user id [protected]@gmail.com my reg mob no [protected]. Plz enable my account thanks

Please help me as soon as possible...

Thanks
Ashish

At the time, in valid password
Click forgot password
Clicking after putting my mobile no [protected]
Getting invalid mobile no. (For getting otp). After so many efforts, this login cannot opening please cooperate to withdraw my money.
While i have deposited rs 2000/- on 05/04/2017 at 2035 hrs. I shail be highly oblige to you. Please do neccessary in favour of justice.
Thanks
Pk gupta 11 shri gopal kunj kamla nagar
Agra

This mobikwik has started a new kind of scheme in the name of supercash. This supercash amount has so many thanks&c that people don't know and even if they know they cannot use. Because for every transaction you get cash back in the name supercash and it is seperate from regular wallet balance and according to t&c of mobikwik this supercash amount will be used only 10% of total supercash in every transaction. But again this has many t&c that minimum amount of transaction must be done to use this supercash. Even if we follow those t&c this supercash is not been used as this mobikwik is cheating on people directly. Today on 4 the of june i did a transaction on bigbasket with transaction amount of 1500 and according to t&c the supercash amount will be used if you do transaction of more than 1400 on bigbasket. But this has not done and so i did raise this issue on twitter and then i got a call and then they are saying that t&c will be changed in future. I have audio recording of this mobikwik even. Please resolve this issue asap

My name is ketan vyas
There three issues which occurred as below from mobikwik app service provider
1. I did recharge on a vodafone number of rs 259. Twice amount deducted for the same recharge.
2. As per the supercash benefits, there should be less deduction from main wallet, but every time, the full amount is deducted. I have lost full amount on recharge.
I. I recharged with 125
Ii. I recharged with rs 259, total payable amount was 221, but wallet lost 259 twice
3. I complained through app, still no response.
With all it is felt that if the amount is not recovered, it raises a question of fraud and cheating to the customer in the name of supercash.

सर मैने mobikwik wallet मै से 620 रुपये जो की मैंने गलती से 23 मई 17 को [protected] पर transfar कर दिए थे सर मैने mobikwik care से बात करने की कोशिस की लेकिन care नंबर out of service बता रहा है उसके बाद मैंने Twitter के जरिये कॉन्टेक्ट किया और मुझे बताया गया की आपका पूरा balance wallet मै ही है मैने balance को वापस wallet में transfer के लिए बहुत बार twitter के जरिये बताया लेकिन अब भी wallet मै पैसे transfer नहीं कर रहे है और न ही कोई उपाय बता रहे है जिससे मै इन पैसों को use कर सकूँ सर mobikwik costumer care No भी नहीं लगता है दो बार ये लोग call करके भी आये थे लेकिन कोई हल नहीं निकाला अब twitter पर भी reply nahi de rahe hai सर इन रुपयों को वापस wallet मै चाहता हूँ ताकि मैं use कर सकूँ ।

The tickets were booked from pune to banglore, but at the last moment the bus operator cancelled the bus, so they assured us that we will refund the amount within 1 week. Till then we are not able to contact the mobikwik customer care numbers. They are all frawd amd their is no working number available. I am further going to complain in consumer court

I was recharged dishtv monthly pack in mobikwik, and also cash debited in my canara bank account, but the recharge still not updated with dishtv, even not showing any kind of amount that i payed, so i was contacted with dishtv customer care department and they checked with my mobikwik order number and transaction id, but these number was incorrect, please kindly solve this problem, recharge amount - 465
Recharge date : 30.05.2017

Dear sir,

I have complained in this forum for another transaction related with mobikwik and spice jet wherein few minutes of complaint, a person name rahul called from mobikwik with a phone number [protected] and introduced himself as customer executive for mobikwik and enquired about the transaction and got the credit card number. With in a few seconds transaction to the amount of 4788 was deducted. This transaction also not appeared i mobikwik.
Kindly help in this regard to get the refund back.

Thanks.
Karthick

I have been raising multiple concerns through tickets with the mobikwik wallet from over 2 months. Nobody has bothered to reply to my questions. They claim a higher amount of cash backs and discounts while the customer doesn't receive the same after the transaction. The balance in the account automatically vanishes.

For instance, today in the morning i had 30 rupees in the wallet but now it reflects 0.

They cheat the customers by sending and displaying half information.

I have added 10000 rupees to my wallet on 31st of may and now it's showing like account is disabled. So i kind request you to resolve this issue with in a day otherwise we are not even bothered to reach consumer court and file a case against you and ask for more money than we get as you are making us to suffer as it's not serving my purpose when i needed.
My i'd is [protected]@gmail.com

I invite my friend dinesh kale last night to install the mobikwik app and then add 30 rupees to his wallet. As per your conditions offer sender get 80 rupees to his wallet and app installer get 40 rupees. But not credited to me or my friend wallet. So i complaint you to credit my benifit to my wallet. So i request you sir to provide us best service as fast as possible. Then i request to my other friends to install mobikwik and use it overtime.

On 31st may, 2017 i made a payment of rs. 484/ — towards a payment to sastasundar merchant for purchasing medicines.
But due to some reasons i had to cancel the order, and naturally now
I want that money back to my mobikwik wallet.
Please take the matter seriously and arrange to settle the issue.
I believe that yours is a renowned company and will be remain so, hopefully.
Thanks,
Anup kumar paul

Sir... My mobikwik account has been disabled by the company without any notice to me... It has 5250 rupees in my wallet but i cannot able to access the account... Yesterday someone called me from mobikwik and verified my aadhar card for upgradation and they marked my complaint as resolved but still it shows that user is disabled... They are not replying to any mail niether recieving calls... Bad customer support...
Please help me sir i want my money back..
I request you to unblock my account..
Registered no - [protected]
Email id - sk. [protected]@gmail.com

I made a payment of rs./-295 on 31.05.17 to purchase medicine from sastasundar website.The money was paid through mobikwik wallet.
But to some reasons i had to cancel the order, though the money was paid before.
Now i want to get back the money to my wallet immediately.
Please do the needful and oblige,
thanks,
yours truly,
anup kumar paul

Sir/madam,

Attached herewith confirmation from your email for the payment of bses yamuna power co. Ltd. Electricity bill paid on[protected] from mobkwik app. Last date of bills is[protected]. But when i verified from bses site, payment is still due on both bills.
Kindly check and verify at your end confirm.

Regards
Vishal yajnik
[protected]
[protected]@gmail.com

Hello am saravanan as am booked online bus ticket booking date 31/05/2017 from coimbatore to chennai bus name: national bus travels journy date 02/06/2017 passenger name: saravanan and chandru, seat number: 13 & 14, but still some problem am change journy date so kindly cancel my ticket and refund the amount contact number:[protected] my name: saravanan

My name is ashish sharma.. Sir i was paid my electricity bill via mobikwik app on 28 may 2017 which is 380 rupees... And my balance was deducted from my account... Which is absolutely ok... But now the problem is my electricity bill still not paid.. Now its 30 may 2017 not paid yet... I was doing complaint so many times to mobikwik... But still my problem not solve.. Still they are not paid my bill or not refund my money.. There is no working contact number of mobikwik and that's why we have only one option to complaint againts them via mobikwik app.. I send them so many messages via app but everytime they send me computerised message again and again which is wait for 2-3 days wait for 2-3 days... I have 2 complaint number in mobikwik app... I attached some pictures of my complaint and conversation... Please solve my problem it's my humble request...

First of all i want the customer care number of mobikwik which is working.
My issue is the cashback amount was supposed to get credited to my mobikwik wallet but it's not happening. I got mail also for that cashback amount but still no money in my wallet. I have raised the issue also long back but no response from their side.
Resolve it and respond back asap.