Mobikwik Complaints & Reviews

Any others is kyc process by my pancard unlink remove it

Actually I made a payment to my own mobikwik merchant account via upi. But when i refunded it back immediately after receiving the money in my mobikwik merchant account from it, I didn't get the money back in my upi account but the transaction was successful
So where is my money now?
It clearly means that the money has stuck in between!
And the MobiKwik Merchant Team is not responding at all after my complaints and so much effort.
So please help me in getting my money back as soon as possible!
Now only you can help me.
Please! I Request!🙏🏻

Mesho order not ok but dibit amount in mobikwi wallet 312 Rs. And no RETURN my money.pls return my money in my wallet to 312.rs

I've tried to close my zip services more than 7 times. No response for you. Why do u do such things. U tell that a ticket is raised and it will be resolved in 24 hours. But nothing will be done. You are just wasting my time.

I bought a gift card of bookmyshow of 1000/- yesterday, but i haven't received it yet. My transaction ID is 631b6f7e46e0fb001cec18d2, either send me the gift card or the refund or else I will sue you in the consumer court.

Mobikwik

Money has been detected from my mobikwik zip wallet and the merchant has not received it
order I'd[protected]
Tue, 17 may 2022, 02:51pm
Amount 4094.40
Mobile number-[protected]
Email ID [protected]@gmail.com

Loan amount of 100000 withdrawn from the application but not credited to my bank account.at the same time the repayment window opened.

My mobikwik login in possibled now says user is disabled ... Since last 8 days... So kindlily plz unblock it and help me out

I TRY LIC PRIMIUM 540 Rs. wallet + bank BUT PAYMENT NOT DONE and 527.88 rs diducted from my cbi midc branch bank account custumer name HEMANT MANOHARRAO VAIDYA
NOT RECEIVED AMOUNT TILL NOW PLEASE RAISED MY COMPLAINT

I initiated a credit card bill payment through Mobikwik on 7th September 2022 for an amount of Rs. 54257. The reason I chose this platform is because they advertise that the payment will be done instantly and supercash will be offered to the customers. The amount was debited from my debit card but neither the payment was done nor the amount is reflected in the wallet history making it completely invisible. I have the proof that the amount has been debited from my bank in the bank statement along with the transaction details. Their customer care is the worst. They dont provide any solution and its a waste of time calling them. I am never going to opt for any transactions over this platform again. If my amount is not refunded, I will surely approach consumer court with all the proofs.

My registered mobile number - [protected]

My transaction not successful and his time to time Dues and dues plz solve my problem 9th August 2022 and amount is 3019.62 rs

I deposited Rs 5000 through Bank transfer in my Mobikwik wallet on 04 August 2022 and the amount was credited in my wallet.Subsequently on 04 August 2022only, I tried to book a ticket on Yatra.com for Rs 5000 but the ticket is not booked but the amount of Rs 5000 was deducted from my wallet.
There is no transaction number or any other details of debit of the amount.
I subsequently raised various complaint (Ref. Ticket ID 26255798 dated 06 August 2022, 26365232 dated 13.08.2022, 26703992 dated 04 September 2022 but there is no resolution.I put up my complaint on the Twitter and facebook also but of no avail.M/s Yatra had repeatedly confirmed that they had not received any amount and advised to talk to the Mobikwik only.

I made a payment of Rs.1427.39 from MobiKwik Wallet to IRCTC on 24th Aug 2022 at 11 AM, but the transaction failed and my Rs.1427.39 was deducted from MobiKwik Wallet which is not showing in the Wallet History also. Please, my problem should be solved. All information for verification is given below
Wallet Register No. [protected] Email ID [protected]@gmail.com

Number of incident:- 2

1. Date of refund initiated: 19th August 2022
Amount: 1999.00/- From AMEX CC

Descriptions: I purchased a suit from Myntra on 12th August and made the payment of Rs. 1999.00/- from my AMEX credit card via Mobikwik since the dress size was smaller than expected I returned it back for which refund was initiated by Myntra on 19th August as seen in the snapshots attached. This was also raised with Myntra for which they have provided the Bank refence no.[protected].

Refund Expected:- 1999.00/- in AMEX CC

2. Date of Incident: 21st August 2022
Amount: 1499.00 twice
Final Amount: 2998.00/- from Mobikwik Zip Account

Description: I tried to place a order of suit on 21st August on Myntra twice of amount Rs. 1499.00/- once at 4:01 PM another at 4:04 PM but for this the amount was deducted from my Mobikwik Zip Account but unfortunately the order was not placed on Myntra site. Invoice for both the transaction is attached. Since this transaction was carried out from Mobikwik Zip account, the repayment was made with extra Rs. 613.69/- as late fee. I tried to reach out mobikwik customer support team on[protected] but was unable to connect with them. Also sent them mail on [protected]@mobikwik.com on 2nd but they haven't yet responded.

In order to avoid any effect on my CIBIL score I have repaid the amount with late due on 6th September 2022
1. Transaction Id: [protected] - Paid to L51302_Myntra Designs Pvt Ltd - Rs. 1449.00/- from Zip account + Rs. 50.00/- from Mobikwik wallet
2. Transaction Id: [protected] - Paid to L51302_Myntra Designs Pvt Ltd - Rs. 1499.00/-
3. Transaction Id: ZTD-22-CE958727CFACF - Paid to ZOMATO - Rs. 398.75
4. Late payment fees - Rs. 613.69/-

Total amount paid:- Rs. 3960.44 /- invoice attached

Refund Expected: Rs. 3611.96 /- in wallet or in Bank account via UPI.

Customer support from Mobikwik is not even reachable, frustated from past few day since Rs. 5000.00 /- is blocked.

Hi
I had made one payment of 13096 on mobikwik on 19th Aug 2022 for my icici credit card bill payment.
I had used an Indusand bank credit card for this transaction.

I had checked the amount is deducted from my Indusand bank account.

But from Mobikwik payment is not forwarded to icici bank credit card due to which icici bank applying extra charges like interest due to pending payment from Mobikwik.

Details of transaction Amount is 13, 096

I had attached transaction screenshot for your reference

Mobikwik should process this payment either to ICICI credit car payment or revert to Indusand bank as 14 days passed after this transaction

I have paid my loan zip amount rs.260 before due date i e. On 5th September 2022. Money got deducted rs260 from my account which I paid and next morning that amount rs260 again got credited back to my account and for that mobikwik is charging rs.118 extra along with rs260. What is this I have paid money got deducted and again mobikwik credited that amount rs260 to my bank account. It is your fault and charging again rs 118+rs260....

I have already completed your repayment of the zip balance on time. Then why you charge me a penalty fee..also you are not updating my outstanding balance, yesterday i received refund from bewakoof please check or update my outstanding balance or waive my penalty fee also activate my zip account. below i attached a screenshot please check.
my registered email id is [protected]@gmail.com

My money has deducted but rent payment money has not done

I was regular customer of MOBIKWIK and some how use to pay the due on time but due to financial loss and recent my grandmother loss I am not in condition to pay the due and this I already inform to there team but still there team is creating mental torture and using my data and misusing it so please request to take action on attached number and please find the attached screenshot