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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
Complaints 7122
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Mobikwik reviews & complaints page 25

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K
kunalrathi
from Deoli, Delhi
Sep 1, 2022
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Amount deducted from bank but transaction failed on merchant website.

Dear reader,

I was paying on Milkbasket App via MobiKwik & razorpay gateway Rs. 1000.
Rs. 30 from Mobikwik wallet balance + Rs. 970 from Debit Card.

Transaction got failed but money deducted from bank account. Transaction was done on 30th August 2022 and still i haven't received the reversal of the same in my bank account.

Transaction details in Bank Statement:-
VIN/Mobikwik /[protected]/[protected]br...
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S
Santhu58
from Bengaluru, Karnataka
Sep 1, 2022
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Refund not received from

Till not received my refund from mobikwik, Hope this conusmer complaints not fake and they are here to help customers....
+1 photos
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M
murugank64
from Chennai, Tamil Nadu
Sep 1, 2022
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The withdrawal #2 loan amount Rs.4722-regarding

Still i am not received the withdrawal #2 loan amount Rs.4722, in my account, dated on[protected].
I tried several times to customer care executive, not connected and very poor customer service.
I complaint by email to [protected]@dmifinance.in dated on[protected], still no any reply and very poor customer service....
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S
SiddheshBhat
from Kūkatpalli, Telangana
Sep 1, 2022
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Unable to redeem make my trip gift card

I had purchased a make my trip gift card worth INR 1000 from mobikwik on 21st August 2022. The gift card is present in the mobikwik account however when I try to redeem the gift card, it gives error that the gift card details are invalid. Please reset the gift card pin and send the updated details.

I have raised ticket via app, sent emails but still no resolution has been provided....
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R
Ratnam Rajashekar
from New Delhi, Delhi
Aug 31, 2022
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Kyc problem

My adhar is already registered another account pls remove...
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R
Rahulthevictor27
from Amritsar, Punjab
Aug 31, 2022
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Non receipt of reversal funds

Address:Air Force Station Amritsar Cantt., Amritsar - 143001

Not received refunds. In the app its showing amount credited, but not credited in my account. Not able to raise a query in the app. After calling 10 times today in customer care, nobody is picking up the calls. The details of the transactions are given below.
Order ID : meesho-Yv6JTxWSHX-C8mk3-1
Dated 29 Aug 22 Amount - Rs 398
Order ID : meesho-Yw5gwKWhVEuNJo86-1
Dated 31 Aug 22.
Please do the needful....
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A
achu10ashwin
from Chennai, Tamil Nadu
Aug 31, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received after credit card bill payment

Website:www.mobikwik.com

When I login to my mobikwik account, it says the user is disabled.
My Mobile Number - +91 [protected]
Email - [protected]@gmail.com

I have 2 transactions of around 50, 000rs under process.
1 transaction amount of 25, 000rs is under refund status and another transaction amount of 25, 000rs is under refund. I want the transaction updates ASAP. The first transaction happened on Aug 26, 2022 and another on...
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R
Rajiv Kumara
Aug 31, 2022
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Failed transaction but debited my account balance

Address:Andhra Pradesh

I did the transaction Rs-4500 friend account my balance debited but not credit in my friend account...
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M
Mob ikwik complaint
Aug 31, 2022
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Failed transaction but debited my money

Address:Andhra Pradesh

I transaction my friend mobikwik account rs1500 but deducted my balance and not credit my friend account...
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S
Satish99p
Aug 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money from myntra still not showing after 10 days

Hi
I had made payment to myntra for placing a order by adding my credit card in MobiKwik. Since I returned the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet and myntra support is saying it has done they has given ARN number is[protected]

Please do the needful to sort out this issue at an early.

Regards

Satish...
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Recently I booked 4 train tickets in IRCTC
Ticket Details:
1. IRCTC Cancelled Transaction No: [protected] with PNR No. [protected] was paid through Mobikwik zip facility and Refund Amount is 990 and Mobikwik Order ID: [protected]
2. IRCTC Cancelled Transaction No: [protected] with PNR No.[protected] was paid through mobikwik zip facility and Refund Amount is 1480.56 and Mobikwik Order ID : [protected]br...
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S
Swastikjena
Aug 31, 2022
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Mobikwik xtra money not reflecting

Amount debited from my account but it is not reflecting in mobikwik app towards mobikwik xtra....
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N
Nukala Eshwar
Aug 31, 2022
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Unable to Change security pin of mobikwik

Iam unable to change security pin of mobikwik and when iam trying to change by opening security settings by trying with forgot security pin it is not taking me to next page and showing error something went bad please help me money got stucked in mobikwik wallet...
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A
Ankita Shruti
Aug 30, 2022
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Account blocked, can't do the zip payment

Address:Tribeni Ghat Road (Rameshwarpur)

I have used the zip amount in mobikwik. Before due date I tried making the payment but it shows my account is blocked. Tried seeking help through customer care but I received only tickets after tickets. Till date no response from Mobikwik reached me. They send me a procedure of sending account details and then aadhaar card picture, I did that too still my issue is unresolved. I am feeling helpless and depressed about the entire situation....
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M
Mkthakur95
from Vasai-Virar, Maharashtra
Aug 30, 2022
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Late payment charging unnecessary

Address:https://www.mobikwik.com/

Dear Team,

I am complaining against mobikwik, i just would like to highlight that after settling amount in due still they showing late payment fees and that increases on daily basis, there customer service is pathetic no one even picking up the call.I request you to please take the action asap...
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A
akhtarraza
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITI Credid card payment pending Reference number 222319336195, Mobikwik app ticket no: 26364623

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

Hi sri/mam
Please find the attachment of screenshot's
I have done transaction mobikwik to citi credit card bill payment rs 15000 date 11/08/2022 Time 19:55:39, UPI/[protected], Mobikwik app ticket no: 26364623.
But amount was deducted from my YES bank account but amount not credit to Credit card account stll it showing success status.. Kindly check on priority.. It's too urgent

regard's
MOHD...
+5 photos
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S
shahejad
from vadodara, Gujarat
Aug 30, 2022
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Credit card payment

Address:A 402 KOHINOOR FLATS, OPP CHELA SETH PARTY PLOT
Website:mobikwik

Hi,

I paid a credit card bill of Rs. 7500 through mobikwik app on 12th Aug 2022, but it is not credited in credit card and not reversed in bank account.

My registered mobile number is [protected]

UPI transaction id is: rrn:[protected]

I raised a complaint through the mobikwik app in the help section but no proper reply was received.

I tried calling the help line...
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H
HimALayan NoMaD
Aug 30, 2022
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Money deducted but IRCTC ticket not booked

Debited by INR 563.07 at 15:33 on account of PRCR/[protected]. But ticket is not booked and also money is not refunded....
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R
Raahardiksinhchudasama
Aug 30, 2022
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About remaining refund amount

Address:Haveli vistar , moti khavdi- 361140 , District- jamnagar, state- gujarat , mobile number- 9898912497

Hi,
My name is hardiksinh vikramsinh chudasama
03/06/2022 in my canara bank account cheating 86178 rupees . I complained cyber crime branch and it hold 70942 rupees on mobikwikbank. Mobikwikbank refund my 51178 rupees . But remaining 19764 amout not credited in my account . I call mobikwikbank customer care but not receive very poor customer service and then i mail to mobikwikbank fruadalert but no reply, so i request mobikwikbank...
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A
aakash.sxc
from Gurgaon, Haryana
Aug 30, 2022
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Money deducted but transaction failed - Mobikwik

Dear Sir/Ma'am,

This has been reported last Saturday to Mobiwik email id, but there is no revert and there call number is also of no use[protected].

I processed a transaction of 899/-, money deducted also received cash back of 45/- but received the message from other payment gateway of RazorPay that this was a failed transaction and Mobikwik is neither bothered to revert over email and there number is also...
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