Mobikwik Complaints & Reviews

The mobikwik customer service provider contact number [protected]
Is using varger language, harrasment to me (please take action towards her ).

Dear team Mobikwik,
I'm extremely sorry to update you that I have not yet received any response from your end after 24 hrs even after several follow up over mail and help support option in your app where I have been trying to reach you over the phone as well but it's very very disappointing that not responding from your side, details of phone calls log attached as ready refn.

Therefore, my earnest request to you to expedite investigation process and block these two successive transactions dtd 13.09.22 and refund full amount urgently to continue with Mobikwik, else it needs to be closed forever and I will not pay against these two fraud transactions (MBK[protected] & MBK[protected].

Hence, pls look into this matter and do the needful favorably on top most priority basis to continue with so called esteemed and prestigious Mobikwik app.

Your immediate action and positive response would be highly appreciated in resolving these two fraud transactions at the earliest without any more delays.

With thanks and regards,
Pradip

I have a loan from the mobikwiki of rupees 60000 and the loan EMI for 12 month and it's completed now I need NOC for the same so please provide me the NOC So I can make my civil better. I have email many time to the mobikwik for the NOC but didnt received yet.

Loan ID : [protected]A

Name Satish kumar

Dear team Mobikwik,
This is to bring to your urgent notice that I have not yet received Min cashback of Rs.100 in my Mobikwik wallet as per offer against my bigbasket order no.EXN[protected][protected], dtd 09.09.22 and Mobikwik order no.[protected]fbae0f7; few relevant snapshots attached as ready refn.

Pls look into this matter and do the needful on urgent basis.

Your immediate action and positive response would be appreciated.

Thanks and regards,
Pradip

I ordered shoes from ajio and paid via mobikwik wallet in which i selected the coupon MBK500 and it did not reflected in my account please look into it and do the needful

I'm taken a loan of 100000 last 2 Day's back, But not Received Any Amount in my Bank Account But it's Showing I'm to Pay 9896 per month upto 12 Months. And loan provider is Fullerton India, Please Suggest me That can I go to Consumer Court or not

Any others is kyc process by my pancard unlink remove it

Actually I made a payment to my own mobikwik merchant account via upi. But when i refunded it back immediately after receiving the money in my mobikwik merchant account from it, I didn't get the money back in my upi account but the transaction was successful
So where is my money now?
It clearly means that the money has stuck in between!
And the MobiKwik Merchant Team is not responding at all after my complaints and so much effort.
So please help me in getting my money back as soon as possible!
Now only you can help me.
Please! I Request!🙏🏻

Mesho order not ok but dibit amount in mobikwi wallet 312 Rs. And no RETURN my money.pls return my money in my wallet to 312.rs

I've tried to close my zip services more than 7 times. No response for you. Why do u do such things. U tell that a ticket is raised and it will be resolved in 24 hours. But nothing will be done. You are just wasting my time.

I bought a gift card of bookmyshow of 1000/- yesterday, but i haven't received it yet. My transaction ID is 631b6f7e46e0fb001cec18d2, either send me the gift card or the refund or else I will sue you in the consumer court.

Mobikwik

Money has been detected from my mobikwik zip wallet and the merchant has not received it
order I'd[protected]
Tue, 17 may 2022, 02:51pm
Amount 4094.40
Mobile number-[protected]
Email ID [protected]@gmail.com

Loan amount of 100000 withdrawn from the application but not credited to my bank account.at the same time the repayment window opened.

My mobikwik login in possibled now says user is disabled ... Since last 8 days... So kindlily plz unblock it and help me out

I TRY LIC PRIMIUM 540 Rs. wallet + bank BUT PAYMENT NOT DONE and 527.88 rs diducted from my cbi midc branch bank account custumer name HEMANT MANOHARRAO VAIDYA
NOT RECEIVED AMOUNT TILL NOW PLEASE RAISED MY COMPLAINT

I initiated a credit card bill payment through Mobikwik on 7th September 2022 for an amount of Rs. 54257. The reason I chose this platform is because they advertise that the payment will be done instantly and supercash will be offered to the customers. The amount was debited from my debit card but neither the payment was done nor the amount is reflected in the wallet history making it completely invisible. I have the proof that the amount has been debited from my bank in the bank statement along with the transaction details. Their customer care is the worst. They dont provide any solution and its a waste of time calling them. I am never going to opt for any transactions over this platform again. If my amount is not refunded, I will surely approach consumer court with all the proofs.

My registered mobile number - [protected]

My transaction not successful and his time to time Dues and dues plz solve my problem 9th August 2022 and amount is 3019.62 rs

I deposited Rs 5000 through Bank transfer in my Mobikwik wallet on 04 August 2022 and the amount was credited in my wallet.Subsequently on 04 August 2022only, I tried to book a ticket on Yatra.com for Rs 5000 but the ticket is not booked but the amount of Rs 5000 was deducted from my wallet.
There is no transaction number or any other details of debit of the amount.
I subsequently raised various complaint (Ref. Ticket ID 26255798 dated 06 August 2022, 26365232 dated 13.08.2022, 26703992 dated 04 September 2022 but there is no resolution.I put up my complaint on the Twitter and facebook also but of no avail.M/s Yatra had repeatedly confirmed that they had not received any amount and advised to talk to the Mobikwik only.

I made a payment of Rs.1427.39 from MobiKwik Wallet to IRCTC on 24th Aug 2022 at 11 AM, but the transaction failed and my Rs.1427.39 was deducted from MobiKwik Wallet which is not showing in the Wallet History also. Please, my problem should be solved. All information for verification is given below
Wallet Register No. [protected] Email ID [protected]@gmail.com