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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 225

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B
balkrishna soni
from Indore, Madhya Pradesh
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Money debited but wallet not updated or not refunded

Address:486001
Website:mobikwik.com

सावधान सावधान सावधान
मैंने 22 मार्च को 500 रुपए वालेट मे डालने की कोशिश की, पैसे अकाउंट से कट गए वो बैंक मे रिफ़ंड नहीं हुये, इसके लिए मैंने इनकी साइट मे 10 बार कम्पलेन कर चुका...
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C
charsandy
from Hyderabad, Telangana
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Cheating with super cash concept

Address:500042
Website:www.mobikwik.com

I have received a message from mobikwik saying that i would be getting 30 cash back on recharge of 30. But when actually recharged it i have been awarded with 30 supercash which can be used (Only 10% at a time) on my next purchase. They are sending messages without mentioning about the supercash and might have cheated many like me. This is a way of cheating. Mobikwik was earlier giving cashback into wallet. And nowadys it started a new gymmick...
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B
B k bholani
from Rajkot, Gujarat
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Jio Summer offer super cashback rs 82 no given by mobikwik

Address:364295
Website:Mobikwik

I recharge jio prepaid sim with reliance jio summer surprise offer from mobikwik and according to mobikwik i m eligible for getting supercash 82 rs. But still it not give me my cashback. My reliance jio number is [protected]... And i recharged online from mobikwik app...in hostory it shows that 82rs given me but mobikwik customer help line don5give how can it redeem....
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S
sagar2130
from Delhi, Delhi
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Money deducted from bank but not updated to my wallet

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

On 27-apr-17 i have added rs.424 to my mobikwik wallet from bank account and it said error occurred and i have tried again and same problem and then after i received a message from the bank that rs.424 is deducted from account two times. I. E., rs.848.
After that, i filed a complaint in mobikwik but no one replied till now and its more than 24 hrs.
Please solve my issue as soon as possible.
Thank you......
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N
Nikhil Purshwani
from Lucknow, Uttar Pradesh
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Cashback amount

Address:Pali, Rajasthan, 306401
Website:Mobikwik

My issue is related to cashback amount. I didnot get any cashback.

My order id is 7igjlh45klh2zv. My transaction amount was 614 rs to 1mg and my cashback amount was 10%of transaction amount that is 61rs. This transaction is done on 24 april and my order is also delivered and still i didnot get any cashback.

So i request you to pls send my cashback amount to my mobikwik wallet....
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S
Shrenik Kothari
from Mumbai, Maharashtra
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Money debited from bank but not added in mobikwik wallet

Address:Gurgaon, Haryana
Website:Mobikwik

My money is debited from bank but not added in mobikwik account wallet. My bank details as follows. Thank you for using your SBJ Debit Card 521XX2696 for a purchase worth Rs1200 on POS [protected] at MOBIKWIK txn# 612482. From last 15 hours I am regular complaining to mobikwik help section but no response from mobikwik. I am afraid of loosing money. Please helpe....
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Address:493332
Website:www.mobikwik.com

Dear sir,

My name is Raj Narayan Kurre. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for electricity bill payment for CSPDCL amount 270.00 twice total about 540.00 Rs.
first on evening dated[protected] by by debit card OTHPG 561668 Mobikwik Gurgaon
and 2nd time on early morning dated[protected] by by debit card
OTHPG 561688 Mobikwik Gurgaon .
However,...
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R
RUDRA SURVE
from Gadhada, Gujarat
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Money debited from bank but not credited to wallet

Address:Vadodara, Gujarat, 390018

Today, i was debiting 3800 rs from my credit card to mobikwik wallet, suddenly process disappeared after adding last bank otp. And i got no money in my wallet, but it got debited from my bank ac. Then i registered complaint ticket but they're not responding to it. Why are we getting same issues from a well known app? If we add money to wallet it means it should be added maximum 1 hour with notification. But they're not even providing notification...
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N
NARENDAR.gurram
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was debited from but didn't get in my wallet

Address:507001
Website:MOBIKWIK

Yesterday i try to add money to mobikwiki wallet at the first time 611 amount was debited from my card but not added to my to the wallet and second time 500 rupees added to the wallet but not added my wallet but money was debited two times total 1111 rupees. Please resolve my problem or return my amount to my card. Other ways
I will through a case in consumer forum.

My mobikwik number - [protected]...
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R
Rampur Vishwanath
from Bengaluru, Karnataka
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Recharge not done money deducted from the account

Address:560097
Website:[email protected]

I have recharged rs.303-5=rs.298.00 for jio no. [protected] on 04.04.17 transaction reference no.[protected]. Hence please give credit to them under intimation to me my email id is [protected]@gmail.com mob no. [protected]. Now jio sim has become invalid. Now at least you transfer the amount and advice them to recharge above mentioned phone no immediately.

With regards
Vishwanath...
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V
Vivekdagar26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got debited but didn't get in my wallet.

Address:New Delhi, Delhi, 110043
Website:Mobikwik

Rs. 596 got debited from my bank account, but the transaction got failed and I didn't get my money back. I filled a complaint but thet are not replying, my ticket number is #6434232. My registered mobile number is [removed]. Please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
Thank you!...
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P
pratika maheshwari
from Nagar, Rajasthan
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Cancellation of bus booking without any valid reason

Address:Pune, Maharashtra, 411014

I had booked a bus from pune to indore for 28th april. The ticket was generated for that date by mobikwik (Maharshtra travels dhariwal). They have cancelled my ticket on 25th april without any valid reason. No one is available on customer care of mobikwik to answer my queries. At the last moment, i am facing issues while booking bus. The rates have raised to 2000. At the time of booking it was 1000. I have found the same bus running which...
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D
David Ryan Hugh
from Gurgaon, Haryana
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Money deducted from my account but not added to my wallet

Address:Gurgaon, Haryana, 110024

I have added 10000rs 2 times and it has not been added to my wallet.. 20000 rs has been dedectes from my bank but not added to my account... Please help me... My mobile no is [protected]... Name is david ryan hugh

Thank you in advance.

Everyone recommended me to use mobikwik and the first time i am using it and have faced such a big issue... No one responds to my ticket......
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D
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transferred to wrong phone no

Address:122002
Website:mobikwik.com

Dear sir, i have transferred amount to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
Order no :- 54e1198fb9211

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.
br...
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K
kiran arnady
from Bengaluru, Karnataka
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Recharge not done - sun dth

Address:122002
Website:www.mobikwik.com

I was done recharge for sun direct dth service through the mbokwik. Amount deducted from the bank account but recharge not done to sun direct from mobikwik.

Plz check it resolve the problem,
Recharge details:
Order #:stv[protected]
Invoice date: apr 18 2017
Amount : 700/-
Prdct description: sun dth [protected] dth

Acc details:
Rajesh nooji
[protected]
[protected]@gmail.combr...
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R
rachna gpareek
from Delhi, Delhi
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Mobikwik wallet is made user disabled :(

Address:Gurgaon, Haryana, 211019
Website:www.mobikwik.com

Dear Customer Care,

As you blocked my account after my mobile got stolen and after I reported to you. I am trying to reopen my account since then but fail all the time.

Kindly reopen my account since I have received my mobile number back from vodafone store. I would like to get my account activated so that i can make payments. This is my third mail to u.

My ticket number was 5730297 dated 12/27/16....
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D
Dr.Gopaldas Bairagi
from Bengaluru, Karnataka
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While booking bus ticket amount get deducted twice from mobikwik wallet

Address:Bangalore, Karnataka, 560029
Website:Mobikwik

I have made booking of bus from parbhani to pune through make my trip and paid amount via mobikwik app but amount was deducted twice. Kindly refund the amount as soon as possible. I am providing the details regarding booking. Make my trip booking id : nu[protected]
This is confirmed booking but unfortunately due to slow internet amount deducted twice. So kindly refund my money in mobikwik wallet....
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N
Narayan Kadapa King
from Mangalore, Karnataka
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Funking complaint

Address:Bangalore, Karnataka, 560100

I have done the recharge of 409 to my jio from ur mobikwik app. At time of recharge I have use the coupon code as for the coupon code 40 rupees as come cashback till to now didn't get any cashback is that u guys bluffing the people by ur coupon codes or else business tricks I have read ur riews also ur not responding I have read the complaints to and I just wanna a quick reply from ur end nd even I had screen shots of my rc also nd really...
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N
ntek
from Gurgaon, Haryana
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Supercash Is a cheat mode,

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

In March 2017 they changed all the cashback to supercash and allows to use only 10% of supercash amount for every transaction.

SuperCash for MobiKwik
13 Mar 2017 +75

If that was less, now the supercash comes with an expiry date of within 2 months

So if I made a phone recharge of Rs 100 today and I have supercash Rs100 in my account (which will expire lets say 20th May 2017), then 10% of...
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Y
yogesha1934
from Delhi, Delhi
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Money not credited in my wallet but debited from account

Address:Bhopal, Madhya Pradesh, 462036
Website:www.mobikwik.com

Sir i have paid my electricity bill on 08/4/2017 through mobikwik.
First two transaction for bill payment done by pnb internet banking showed unsuccessful on mobikwik but showed successful in bank statement. First i had complaint to bank they said that transaction was successful. Now i am not getting my money amount of 1082 x2= 2164 inr. So please help me...
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