Mobikwik Complaints & Reviews

Hello Team, This is to inform you that I was trying to book a ticket on 8th May 2107 from MakeMyTrip app and was using Mobikwik wallet, but transaction didn't get completed and I was charged Rs 5590 for the same but ticket didn't get issued. I have got the refund of the same amount in my wallet as well. As I was unable to book ticket through your Mobikwik wallet, I would request you to kindly refund my added money of Rs 5600 to the card. Even after repetitive complains, I have not received any response. It has been more than 10 days now, since I raised my request to Mobikwik. Moreover I am unable to contact on your customer care numbers[protected] and [protected]. Please resolve my concern at the earliest possible.

This is regarding refund for order number 20621491 and 20622405. I have not received refund for the order placed on 31 May (la pino'z pizza) order number 20621491 and 20622405.
Refund was initiated for 20621491 but not for the 20622405.
While both the orders were same and failed due to network issues the amount was deducted.
Even received confirmation from zomato saying the transaction failed.
And even after raising issue with the wallet there is no resolution.
Now when I try to comment on the issue I am not able to submit.

For transfering my money 5000(which is the maximum limit for a day) from wallet to my bank account, it is showing processing fee of rs 250. Please let me know why shall I pay 250 rs per transaction for nothing. This is the first time I used this wallet and I am really feeling sad about it as I have rs10000 refund amount from yatra.com and will have to pay 500 rs just to take my money back to my bank account.
Please look into the issue and help me out asap. Also, We don't have facility to call customer care and talk to an executive.

Mobikwik has disabled my account without giving any notice or reason. I have amounts in my wallet that is unusable now.

This is a completely unethical practice.

I cannot even lodge a ticket on their site about it. And there is no phone number listed that I can call and enquire.

So, how do I get this to their notice and get it resolved?

Thanks for any advice.

My registered email and mobile number is [protected] [protected]@gmail.com I have Rs 4850 and it's been disabled so I am requesting to unblock my account as soon as possible so that I can transfer my money to bank account, otherwise I am ready to take the further action in any way it's my own money which I can't think of loosing it. And I am really needed money as soon as possible.

I recharged my jio number with 303 rs from mobikwik app money deducted but mobile not recharged on complain no response for about 1 month and then ticket resolve status without any solution my ticket no 6330230 which I reopen as no refund or refund detail obtained till date so please needful in this issue as lots of such type of complain I seen in mobikwik help bar without solution

The above mobikwik wallet is being blocked and i have complied with all the formalities asked by them fro unblocking of same, but still they are not unblocking my account. Its a cheating to customers whenever they see some money in the wallet they block the account giving any reasons. Take necessary action against such a cheat company. After sending this mail i will get many fraudulent calls asking for my card details so that they can also cheat me like mobikwik is doing. I will not give my card details to anyone so do not waste your time in calilng me

I am complaining about mobikwik wallet disabling wallet no - [protected] my account, and keeping my money

Hi,
I have recived a payment, from my fiend of rs.10, 000-in my account on 06.05.17 and after that when i try to login to my account, the system says "user disabled"
There was balance in my account of rs.10, 000/-
How can u disable my account???
Mobikwik has disabled my account, without any reason.
They have not given any notice or cause or refunded the money i had in my wallet.
There is a balance of rs.10, 000/- in my wallet.

Please help

I transferred to my own money from Mobikwik to bank account 3150 but company charge me Rs.157 as a transfer charge i totally paid 3307.50 instead of 3150 inr it was a totally comapny fraud me as a transfer charge total of Rupees 157 on Rupees 3308 without use any service, while i say that Honourable Prime Minister Mr.Narendra Damodar das Modi encourage cashless Transaction without any charge, my Question is that if private company Charged that type only transact of Rs.3308 as charge Rs.157 APPROX, why a customer use a cashless transaction, i complaint many of times in company customer care, they said me that it is a company policy does not changed, i aid about prime Minister argu but they didn't hear my problem.
transaction date given below.
18/may/2017 .
order id:1H7TQUNMNDWF6 of 3307.50 inr

I am complaining about mobikwik wallet disabling my account, and keeping my money

Hi,
I have recived a paym, ent from my fiend of rs.100000-in my account on 18.05.17 and after that when i try to login to my account, the system says "user disabled"
There was balance in my account of rs.16963/-
How can u disable my account???
Mobikwik has disabled my account, without any reason.
They have not given any notice or cause or refunded the money i had in my wallet.
There is a balance of rs.16963/- in my wallet.

Please help

Hi team,

Find below the transaction history where it could be easy for you to understand the exact query

This is: [protected]@gmail.com transaction history
1- money transferred to [protected] of 511 order id:87f305ad3d73 on may 14 2017.
2- money received from [protected]@gmail.com +511 order id: 54fa31f55f87 on may 16 2017.
3-on 17th may 17 amount was deducted from mobikwik.
Wallet amount: 0.50

And
This is : [protected]@gmail.com
1- money received from [protected]. Order i'd:87f305ad3d73 on 14 may 17 of 511.
2. Money transferred to [protected] order i'd 54fa3f1f55f87 on 16 may 2017.
Wallet amount. 0

So kindly request you to please go through the query and resolve it as soon as possible.

Thanks n regards,
Amar thakur.

Hi,
when i try to login to my account, the system says " USER DISABLED"
there was balance in my account.
how can u disable my account????
Mobikwik has disabled my account, without any reason.
They have not given any notice or cause or refunded the money I had in my wallet.
I had last used the wallet 12th of may to transfer money into my father's wallet.

Rs 180 got deducted from wallet while subscribing ALTBALAJI. But transaction failed n even after 7 days money didn't return to its wallet. Rs 180 got deducted from wallet while subscribing ALTBALAJI. But transaction failed n even after 7 days money didn't return to its wallet.i even use the help but no contact ni is given and while posting a complaint it always shows invalid user. Snapshit of invoice is attached

Please cancel m ticket pnr no : xjtzd23 kmbt bus service from nellore to hyderabad on 18th may 17. We are going to cancel. But nobody respond properly. The websites also not supporting for cancellation.
Please take efforts regarding cancellation of ticket

Because of our programme postponed for next month. Thats why i am going to cancellation of my tcket

I am facing problem whle login on mobikwik as it show that your id is disabled so plzz help me out of this..
My mobikwik wallet no is-[protected]
[protected]@gmail.com
Plzz slove my problem as i have to pay someone.. Also i have tried to login my account through my email id bt shows that your emai id is invalid.. But it is my registered emai id ok mobikwik which is given below

Mobile no. [protected]. This account's transaction is lock please re opened it my account balance is above ₹.10, 000/-. Please help me due to i has very urgent required to the amount. So please you understand my problem and help me as my account re opened. 8 also more times ticket booked by mobikwik app but no any response from the company. Regards...
Thank you

I added rs.1312 in my mobikwik wallet on 30th march 2017. I tried to make the payment in bigbasket but transaction failed and the money from my wallet deducted. I create tickets in mobikwik site but no reply from their side. There is no other way to contact them. There are customer care numbers:

[protected] and[protected]
Mobikwik customer care number toll-free delhi [protected]
Mobikwik customer care number toll-free mumbai [protected]

I tried these numbers many times. But no response from their side.
Mobikwik is a fraud company and they are cheating customers.

25th april 2017 that day 203rs deducated form my mobikwik wallet
This transation automatcaliy
And i chcked my transation history there show bank refund.. Then
I also checked my bank a/c there was no refund.. Then
I don't recevied any money in my bank a/c..
And
I also complaint on consumer support portal..!!

Mobikwik — I Dear Customer, Thank you for contacting Reliance. Your Service request no. is[protected]. Your request will be resolved in the next 2 Dayshave mobikwik wallet balance 450 does not used, when i try to recharge due to problem failed, recharge, ans primary no not used again

Va

varinder bhardwaj on May 10, 2017

I had recharge first time on 29, Apr, 2017 rupees 445 on m'y relance postpaid no [protected] from m'y Mobikwik id [protected]@gmail.com, but rechange failed and payement back on my wallet transaction id 54e4f1aa5f4a4 445 RS,

But m'y mobikwike 445 ruppes does not used any rechange error cames with primary no used again again

Plz pay my wallet 450 balance [protected]@gmail.com to pay Bill reliance GSM [protected]...Greetings.

subject, , , relance com sent to me a message 28 april, for rechange by mobikwik, but mobikwik deduct MY bank Account money 450 RS, 29, april, 2017, reliance com outgoing barred 2 may and, i have complanted again 3 may 2017 to relance cusmer care not to registed MY comlaint and MY relance No outgoing barred again, i hava many calls against mobikwike to reliance, but relance com not soved this complaints and it is make new Bill,

reliance com and mobikwik is fraud company

Dear sir,
Please help me mobikwik m mene pese dale h electricity bill bharne k liye or m transaction password bhul gya hu otp aa hi rha h or mera account block kar diya h or costumer care k sare numbers out of reach h ya sewa m nhi h or koi bhi kuch support nhi kar raha h kya karna chahiye please help me

My name. Saleem parhej
Mo.no. [protected]