Mobikwik Complaints & Reviews

Mobikwik customer care is the very bad customer care. No way to talk with them for our problems. If any failure in our transaction, our amount will be locked in wallet. we can't get that amount to our bank account. If you want your money to bank account you have to raise a ticket for your problem. But the mail will come on next day..very idiotic customer care in this world. So if you want to do the last minute bill payments don't choose mobikwik......

My mobile no is[protected].yester day(11/5/207).(time-11.33am) i recharged a ratecutter for Rs.184, from mobikwik app through online payment.at 11.33am i had a message from my bank (iob) the amount is debited from my account.but now this time not recharge my mobile no.kindly rectfy it.My mobile no is[protected].yester day(11/5/207).(time-11.33am) i recharged a ratecutter for Rs.184, from mobikwik app through online payment.at 11.33am i had...

I have paid april month electricity bill on april 14th 2017, today i logged in to check to pay may month electricity bill for id : [protected], and it displayed same april bill again actually it should not display once i have paid.

Now i have paid 889 bill amount twice once on april 14th and now may 12th again i have paid, please refund my amount asap or deduct in may month bill

Need a response asap....

It's been one and a half month since I tried to recharge a jio number for rs99, but that recharge failed and I haven't received my refund. I tried to post complaints on their app but they resolved the issue without any refund. There is no proper response from them. They are cheaters and frauds. They don't even provide a valid phone number so that anyone could contact them. Frustrated!
Sanat Singh
RMN- [protected]
EMAIL....

On 4 Apr 2017, I tried to book a bus ticket which cost Rs. 650. So I added Rs. 621 to mobikwik wallet & along with the Supercash, Rs.25.91 my Payment is done. After it showed "Contacting bus operator" and then I suddenly got "Oops something went wrong". For this case I got no ticket, no money back or no Supercash. Even I didn't received the ticket confirmation.
So I tried for 2nd attempt, I booked ticket for Rs.500 which is successful...

Mobikwik, resolve ticket # 6412002. You guys r good for nothing. You are an indigenous mobile cheating company and your app sucks, so as your service too. I raised complaint for incorrect displaying my current balance and your team is not at all responding. If you don't want to respond, why did u create the mobile wallet. If you have any shame left with you, call me at [protected] to resolve the issue, you ######....

I credited Rs 560 into ny mobikwik wallet on 7th of may 2017 but it's not showing on mu wallet i even recieved a confirmation email on mu registered email id that the amount has been credited successfully. But till now i have not recieved any of the following. Please refund or credit the above mentioned amount as soon as possible or contact me on [protected]...

Hi
This is Mohd. Asifuddin opened Mobikwik Account and credited amount of Rs.20, 000/- to wallet.when I logged in to make payment at eZone my user id is disabled.
I have sent all the required documents to [protected]@mobikwik.com but neither they are replying nor they have enabled my user id.
Neither they are providing a Toll-Free Number to contact nor they are calling me.
I am very much worried about this to...

I have paid MSEB Mumbai bill payment of rs.730/- on 30 april 2017. And still haven't received payment confirmation from mseb.
I have raised so many tickets on mobikwik site but i haven't received any reply yet. Every time they close the ticket without resolving it.
Transaction ID: MP[protected]
Transaction Date:30 April 2017
Amount:730
Mobile:[protected]
Ticket number: # 6469706, #6482305.
I tried...

Dear sir,
I am eletricity bill payment of ajmer vidyut vitran nigam limited throung mobiwik payment gateway4/05/2017 bill pament not sucess but 6472/-amount deducted from my a/c [protected] name m/s jagdish prasad airun in bank of baroda nasirabad my k no[protected] please refund my amount.
Description:ebanking : 65764336/http://www.mobikwik.com/AVENU

Manish aiurn
Phone-[protected]...

I had recharge first time on 29, Apr, 2017 rupees 445 on m'y relance postpaid no [protected] from m'y Mobikwik id [protected]@gmail.com, but rechange failed and payement back on my wallet transaction id 54e4f1aa5f4a4 445 RS,

But m'y mobikwike 445 ruppes does not used any rechange error cames with primary no used again again

Plz pay my wallet 450 balance on [protected]@gmail.com to pay Bill reliance...

Dear all,

Kindly look below mail which i sent to mobikwik but not getting proper response. Please resolve this issue asap

09 may, 201712:52 pm ticket #6486642 transfer money
Search by ticket number or keyword
Dear team, i had transferred (Rs 5000 and 5) from my mobikwik account to other account but still both amount are not showing in my account pls check resolve this issue asap.
Thanks...

I was paying rs 1107/- in yatra.com via mobikwik wallet the money got cut but the transaction failed... I contacted customer care they nly replied once that wil get money withing 7 days but it has been 2 months till now but didnt get my money... They are even not respoinding to mail or anything my name is bhavik madlani and registerd mobile number is [protected] and email id is [protected]@rediffmail.com... This is 2nd time it happened they...

I have added rs 15000 from my credit card to mobikwik wallet. On 09/05/2017.
After some time i tried to transfer rs 5000 back to my account by using transfer to bank link but every time it could not be completed.in every attempt it showed different messages. I decided to logout and re login to do the same, but as i logged out and tried back to login now it is not allowing me to login by giving message otp has been sent max no of times....

My friend tried to transfer 7700 rs to my MobiKwik account and it went to another account due ro an error in typing what can i do to get the money back ? Ive raised a complaint with ticket no. 6487440
My no is [protected]
Wrong mobile no was [protected]
Money was sent from [protected]
As it shows the wrong mobile number is not registered with MobiKwik only in which case the transaction should not have happened in...

Hi,
I've booked a bus ticket from hyderabad to bangalore dated[protected], with bus type as volvo multiaxle (2 2), operator name as : jabbar travels and m-ticket pnr qeb7885 and departure timing at 23:30 from aramghar circle. Lately, i had got a message saying the bus is cancelled but still my money is not refunded.
I've even created a ticket to your customer service on the mobikwik app to know the status but there is no progress....

Hello, on 2nd may i recharged my number with rs.399. The transaction was not successful but the amount has been debited from my bank account. When i made a complaint, mobikwik customer told me that the money would be refunded to my account. But still i haven't received my money. Please help me. It's been now one week but there is no sign of my money. What are they doing?
Ticket no - #6459555
Mobile no - [protected]...

Recharged my mobikwik wallet for internet banking with 1000 rs but no balance showing up in my mobikwik account.. Ticket no...#6482513
There is no reply from their side even after repeated messages
The worst part is they cant be contacted via live messaging.
Paytm is much better.
I simply have no clue what is wrong since there has been no assistance from mobikwik sites.
Please do not make me regret my decision...

I booked two bus tickets from kanpur to varanasi by using the same account on 30 april. The bus was canceled and hence i contacted for refund and create ticket for complant.. Mobikwik hasn't processed my refund till yet. The pnr number for the tickets are xvns[protected] & xvns[protected]. One ticket was worth rs. 886. So refund for 2 tickets was of rs 1772.
Complaint ticket id # 6450786.
Please get my money processed at...

I have added an amount of rs 1050 to the wallet and got the confirmation mail for the as well. When i checked the money in the wallet, it is showing zero balance. Transaction id for the above transaction is 54ec1de64eb40. Kindly help me in getting back my money either to my bank account or my mobikwik wallet. I have also raised a ticket to resolve the issue, but did not get any response from mobikwik team. Ticket no is # 646904.
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