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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 223

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Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I have added an amount of rs 1050 to the wallet and got the confirmation mail for the as well. When i checked the money in the wallet, it is showing zero balance. Transaction id for the above transaction is 54ec1de64eb40. Kindly help me in getting back my money either to my bank account or my mobikwik wallet. I have also raised a ticket to resolve the issue, but did not get any response from mobikwik team. Ticket no is # 646904.
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A
Aashwat K. Rai
from Indore, Madhya Pradesh
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Money deducted from bank but didn't get it in wallet

Address:Gurgaon, Haryana
Website:mobikwik.com

On 4th may 2017 i tried to add rs 540 in my mobikwik wallet (With no.- [protected]) and it got failed.
Then i tried it once again and again it got failed. But after an hour rs 540 was added to my wallet but when i checked my bank account statement rs 540 was debited twice that sums up to rs 1080 but i only got 540 in my wallet. It's been more than 2 days and yet they are'nt responding.....
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Address:Thane, Maharashtra, 421201
Website:Mobikwik

I have paid mseb bill payment of rs.8190/- on 29th april 2017.
After 7 days also i haven't received payment confirmation from mseb.
I also raised ticket on mobikwik site but i haven't received any reply yet.
Ticket number: # 6462828
I have raised my concern on [protected]@mobikwik.com & [protected]@mobikwik.com however there is no reply yet. Instead i have received a undelivered notification. Request you to please look...
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Address:Dakshina Kannada, Karnataka, 575003
Website:mobikwik.com

Ticket # 6475890 my name os swaroop
This mobikwik app is fraud i think... They have deducted multiple times 102 rs transaction multiple number of times from bank account and did not credit any money to mobikwik wallet... Even promo code says used up already... Even now add money gives error on transaction but they are only good in deducting money... They have not even responded to my
Ticket # 6475890... Ppl this app is fraud...
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V
Vijaya Sumathi
from Bengaluru, Karnataka
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Mobile wallet complaint

Address:Bangalore, Karnataka
Website:www.Mobikwik.com

Please Help Me - Add I have opening First Mobikwik account But Dont ask Passward i have Received Amount From Credit Card no -last no - 5000, Transfer - 5000 and Next 5000 Total - 10000/- Automatically closed Wallet. Next I open Wallet Ask Password I gived but not accepting And Immediately Blocked, My Mobikwik wallet is disabled.
Mobile No: [protected], My Name is Vijaya Lakshmi .I am add money 10000 thousand transfer, but my id is disable...
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R
Rajeng
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Refund of rs 900/-

Address:Gurgaon, Haryana, 110052
Website:Www.mobikwik.com

Dear sir/mam, I have made a shopping on justdial through my internet banking of OBC bank but due to insufficient balance in my mobikwik wallet i chose to add money to mobikwik wallet of amount Rs 900/- through justdial website but after entering mobikwik OTP money debited from my account but not updated in my wallet with an error of some technical problem on 13/04/2017 around 3.00pm .That amount of 900 rupees shown as (+900) in red colour...
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B
Batuksarvesh
from Dostpur, Uttar Pradesh
Jan 1, 2022
This thread was updated on Jan 1, 2022
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Add money issues

Address:Hoshiarpur, Punjab
Website:Mobikwik

My mobikwik wallet number is [protected] i try to add money 338 rs and i do all process but last time transaction is not successful view message.. Something wet wrong please try again... And i retry so again next time i do all process but last time view same message and my bank account is debited 338 rs two time but my mobikwik wallet balance is not added so please resolve my problem in immediately... Thank you...
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Address:Thane, Maharashtra, 421202

Hi Team,

I was trying to recharge my mobile number - [protected] for Rs. 1030 wherein I was using Rs.240 from the payback points that i redeemed in the wallet and rest of the amount i added using my debit card for Rs. 790.

Amount got deducted from bank account, received sms for the same but the mobikwik wallet still shows 240 as the available balance.

Kindly take immediate action for this inconvenience...
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R
Rudra Mukherjee
from Hyderabad, Telangana
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Wrong deduction of money

Address:122002
Website:www.mobikwik.com

Hello, my name is rudra mukherjee. On 2nd may, 2017 i recharged my number with rs.399. But transaction was failed and i got an error message. The problem is now that the amount has been debited from my bank account but the recharge is not done. I have also told mobikwik about this. The ticket number is-#6456307. But they are not responding to my issue. My email id is - [protected]@gmail.com.
My contact number - [protected]...
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S
Sanjay Ch Deb
from Dehra Dun, Uttarakhand
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Balance deducted from bank but not added to mobikwik wallet

Address:Mumbai City, Maharashtra, 712124
Website:mobikwik app

Dear sir, I have added Rs 20 in my mobikwik wallet through my debit card on 4th May 2017. Balance was deducted from my bank but not added to my mobikwik wallet. Please find the below mention details and add the balance to wallet.
Date- 4th May 2017; Time- 9.30pm; Amt- 20; Ref no[protected]; txc status- Success; my mobikwik id- Sanjay.[protected]@gmail.com.
My bank statement also attached for your reference. Please do the needful...
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K
Krushana deshmukh
from Morjim, Goa
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Cashback is not received

Address:Pune, Maharashtra

Dear sir,

I book bus ticket from (1) pune to nanded and (2) sonkhed to pune and use promo code goodbus promo code apply successfully but cash back not received till date. Ticket amount (600+609=1209) and booking id - p6kefa1q7ua9hpt and 3gvn8pjeies72gxv on may 03, 2017 and may04, 2017 recpectively.

Please resolve my problem and give me my cash back quickly other wise i will be complaine about that issue in consumer...
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L
likhar suchita
from Kaithal, Haryana
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Promo code apply successful but cashback not received

Address:Indore, Madhya Pradesh

Dear Sir,

I book bus ticket from Indore to Jhansi and use promo code goodbus promo code apply successfully but cash back not received till date.ticket amount 1524 and booking ID - 1VBQ5LC9DE1ALF98, PI MAY 01, 2017.

Please resolve my problem and give me my cash back as soon as possible.so that next bus ticket book.

Please resolve my problem and return my cash back....
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R
rohithendr raju
from Gurgaon, Haryana
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Mobikwik electricity bill payment is not credited to the bescom

Website:mobikwik

Hi,
I did the electricity bill payment on 03 May 2017 for the
BESCOM acc ID: [protected].
But it is not yet reflected in the Bescom site as i could see the amount is still due. Please let me know if these are paid to the Bescom and why i am seeing the amount as due till today. Following are the Bill payment reference numbers acc ID: [protected]
Transaction id - MP[protected]
Transaction amount - 1264br...
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J
J.K Shukla
from Delhi, Delhi
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Wallet balance disappeared

Address:Thane, Maharashtra, 401504

My mobikwik wallet account balance showing nill from 12/04/2017 but before this date balance was showing rs 91/-
on above date in transaction history was showing bank refund but still date amount was not credited in my bank account I complaint afterward several times in mobikwik customer care but complaint was not executed to solve my problem now transaction history also disappeared of this amount
please look into the matter...
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H
Harshk33
from Baloda Bazar, Chhattisgarh
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Not able to book train ticket

Address:Raipur, Chhattisgarh, 492001
Website:www.mobikwik.com

I chose Mobikwik wallet as the payment option in IRCTC website to book my tickets. When I was about to make payment a message popped up saying "I don't have enough wallet balance". (Refer to the picture attached)

And I tried to inquire the problem with company and they replied that I don't have enough wallet balance.

But I had enough balance, since the Order Amount was 556.29 and my Wallet...
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S
sagardeep.v
from Mysore, Karnataka
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Forcefully deducted from card to maintain 5000

Address:560066
Website:Mobikwik

My account balance was having Rs.50 and Mobikwik deducted Rs.4950 from my saved card directly without informing me.

If I want to transfer money back to my bank account, Mobikwik will charge Rs.250 as fee.

Why Mobikwik want me to maintain 5k balance.
I m really not liking this worst app for doing such kind of things.
Please I want my money back without any fee.
My ticket number : #6454835....
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V
vikas989
from Mumbai, Maharashtra
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Recharge special but received less talktime

I chose bsnl's special recharge from your website of (Rs - 333 special) for internet 90days) but i could not find that scheme and i get talktime of 286 and loose of money. I have lost time and money i think to be with your website and app. Kindly solve my issue or i will say good bye to mobiki web

Mobile no — and id-[protected]

Email - [protected]@gmail.com...
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P
Pulkitpg19
from Dehra Dun, Uttarakhand
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I haven't received my refund for bus booking

Address:Faridabad, Haryana, 121009
Website:Mobikwik

I booked two bus tickets from delhi to dehradun by using the same account. The bus was canceled and hence i received refund for only one ticket. Mobikwik hasn't processed my refund for the second ticket. The pnr number with that mobikwik provided me were 5knugvz and 86vrpcn. I booked the tickets using my email address g. [protected]@gmail.com on 17th april. One ticket was worth rs.455 and therefore two tickets were worth rs.910. I received...
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N
Nishu Goswami
from Pune, Maharashtra
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Sent the amount to wrong bank account number

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I sent the amount of 4000 rs in my ac [protected] yesterday 01/05/2017 time 12:43 pm but by mistake its sent to [protected] so kindly check this problem and solve this asap and it mention my name and my ifsc code so how its sent to wrong ac no

Name gaurav goswami

Contact no [protected]

Refrence no -1hrj7ynp22smd

Email add - [protected]@gmail.com...
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A
Amul Cool
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but recharge failed

Address:825336
Website:Mobikwiki

I used mobikwik to recharge my tata sky (Customer id: [protected]) on 26/04/2017. The money (Rs. 735/) has been deducted from my account but not reflected to my tata sky account. I have raised the issue with mobikwik with ticket no. 6434420 dated 27.04.2017 and 6430816 dated 26.04.207 but no reply has not been received till date. It's already 5 days since the issue pending with mobikwik. Kindly resolve the issue as soon as possible....
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