Mobikwik Complaints & Reviews

I sent the amount of 4000 rs in my ac [protected] yesterday 01/05/2017 time 12:43 pm but by mistake its sent to [protected] so kindly check this problem and solve this asap and it mention my name and my ifsc code so how its sent to wrong ac no

Name gaurav goswami

Contact no [protected]

Refrence no -1hrj7ynp22smd

Email add - [protected]@gmail.com

I used mobikwik to recharge my tata sky (Customer id: [protected]) on 26/04/2017. The money (Rs. 735/) has been deducted from my account but not reflected to my tata sky account. I have raised the issue with mobikwik with ticket no. 6434420 dated 27.04.2017 and 6430816 dated 26.04.207 but no reply has not been received till date. It's already 5 days since the issue pending with mobikwik. Kindly resolve the issue as soon as possible.

Hi i was a regular mobikwik user. But they have blocked mine account. How can they do this. As se can have any emergency.

Please help me out soon.

Orelse how can we trust on such sites.


Please help the needful.

I have 1000rupees balance in mine mobikwik account. I keep mine all salary in mine mobikwik account. But if they do this how can we trust

User id/ Email id: suhaib.[protected]@gmail.com

I recharged for my mobile: [protected] for Rs.200 but balance not credited to my mobile number. I recharge using promo code PLAY. Please find below order# ENDV[protected]. Please get back to me on this email id - SUHAIB.[protected]@GMAIL.COM.

i recharged for my mobile rs.200 but balance not credited to my mobile number. I recharge using promo code PLAY. please find below order#ENDV[protected]. Please get back to me on this email id - SUHAIB.[protected]@GMAIL.COM already ticket raised on 30 Apr, 2017, 8:54PM but not solved. please getback to me [protected]

I did a add money of Rs 100 using "SUPERHOT" promocode. Money was deducted from my bank account but not added in mobikwik account. Transaction Remark: MIN/MOBIKWK /[protected]/0

I also did a bookmyshow booking of Rs 173.09. Money was deducted from my bank account but neither my ticket was booked nor money was added in my wallet. Transaction Remark: MIN/MOBIKWK /[protected]/0

My money was deducted from bank but not received in mobi wallet, it happened on 27 April 17, I raised ticket, ticket no is #6436204, mob no is [protected] with Nitin Gupta account. Still i am facing problem. It goes total 4 days, please do needful in this case. No response from mobi app, please let me know what is the status of this issue, and no response from customer care

My mobikwik wallet account balance showing nill from 12/04/2017 but before this date balance was showing rs 91/-
on above date in transaction history was showing bank refund but still date amount was not credited in my bank account I complaint afterward several times in mobikwik customer care but complaint was not executed to solve my problem now transaction history also disappeared of this amount
please look into the matter and take necessary action regarding this
mobikwik mobile number is [protected]

Mobikwik has deducted my amount without my knowledge and there is no invoice. They do not have customer care service and emailed them they do not respond also. Please take and look into the matter. Such companies need to be taken in to notice. They do not have proper customer service atleast to check in to the matter. They have deducted my account without any invoice.

On 27th April, 2017 i tried to add money to mobikwik wallet, at the first time while adding Rs.500 amount error shown 'Something went wrong'. so again I tried to add Rs.500 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1000.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve my problem on priority or else i have to find other way to get back my money.

I've booked a bus from Patiala to Delhi from Mobikwik, but there was no bus or it was cancelled at that time at bus stand. I booked ticket on 10/4/17 for 12/4/17
Till now I didn't got the refund. All their customer care contact numbers and emails are not reachable and no reply of mails. I also tried cancelling ticket when informed by station master but error message is shown to me while doing the same. Attaching screenshot of the ticket.

I am BenZen J Pananchery, on 27april 2017 Thursday i tried to add an amount of rupees 608 to the wallet to recharge my jio number using debit card of state bank of India. I attempted 4 times, after entering the otp the transaction fails. But when i checked the bank statement i lost rupees 608 of 4 times which is a sum of rupees 2432. And the money is ain't added to the wallet or refunded to my account. Even after 48 hours these people ain't tried to contact me via email or phone. Which quite unprofessional. If they can't handle so much customers, resolve current complaints and stop that enterprise and let concerned people go to work in the paddy field.

My MobiKwik Mobile No: +91 [removed]

I tried to book a flight ticket for Rs. 11, 874 on 13th April on Yatra using Mobikwik Wallet and the payment got failed. I also created 2 Tickets with Ticket ID # 6367704 on 13th April and Ticket ID # 6369717 on 14th April. On both these tickets they have given a simple reply that it takes 7 to 10 days to receive the refund from merchant and we instantly credit it to your wallet and they closed both the tickets. I called Yatra thrice and they have confirmed that the amount is returned back from their side.

It been more than 16 days now and I have not received my amount back. I wrote about the same on their facebook page and they have removed my comments there. There is no helpline numbers, email IDs or chat support on their website to directly contact. The only way to contact them is through creating issues(i.e Tickets) and they take min 4-7 days to reply for a ticket without a proper resolution and they close it.

I want to raise a complaint against them now as my amount is huge Rs.11, 784 and they are not returning it back to me and they have been telling the same 7-10 days for the past 16 days.

I am not able to login to my Account it says invalid Cell Number, I have a cash on Wallet and it is blocked. My Registered mail id is vidyasagarn.[protected]@gmail.com. Even though i have registered a complaint on mobiwik site, No one cares. No one pick the call. No mail id . Nothing to help. Its been more than 2 weeks,
My email id : vidyasagarn.[protected]@gmail.com
Tciket Number : TICKET #6412745

I have added money to Mobikwik account on 31 March 2017 for my mobile recharge. when I was trying to recharge my number by using Mobikwik Wallet. It was not successfully recharged on the day and money also got deducted from wallet.after that I have raised the complaint to Mobikwik to refund money back to wallet & I don't need to recharge from your side.after 3 days later they have recharged my account without my notice. My question is, who can wait for 3 days to recharge my account.??...I clearly told to Mobikwik to refund money back to wallet. Offer date also got over..??? 31 march 2017... they have recharged after 3 days... So this unethical behavior from Mobikwik website. Please take a look at my concern... Ticket #[protected]Mobikwik
Thanks in advance

I had transfer 4000k from my mobikiwik wallet [protected] to jio money [protected]
You deduct my balance from my mobikiwik a/c and not send fund to jio money.. Issue date 11/4/2017
Bt still problm not solve
Plss solve the issue
I waitng for ur responce
Pfa

Oder id 54cc9aee21f01

Thanks®ards
Rituraj singh
[protected]

After 2 month 15 days going madhya gujarat vij company ltd electricity bill not credit my electricity account. My mgvcl bill ca no.: [protected] (Sanddep athley). Transaction id: mp[protected]. Transaction amount: 806 rs.. Category: electricity. Operator: madhya gujarat vij company ltd. But actual my ca no. 15532 in invoice this no. Shown. So pls. Credit this amount rs. 806 mgvcl bill ca no.: [protected] (Sanddep athley). Or my wallet credit. Please solve this matter. Previously 10.04.2017 your reply but not solve this matter.

I paid rs.912/= towards payment of bsnl land line monthly charges of telephone no:[protected] which unfortunately could not be activated and the amount has been returned to mobikwik wallet. (Refer id 54cf[protected] dtd 12/4/17)

Since mobikwik does not have any provision to pay bsnl land line bill my whole amount (Rs.912/=) may please be diverted to my bank account from where it is debited so that i could remit to bsnl through other method.

Reply recd from monikwik :

Namaste!

We understand that you want your full amount transfer to your bank account.

We would like to inform you that we have forwarded your concern to our bank reversal team they will definitely work on it. Once the resolution comes will let you know or credit the amount automatically to your bank account.

Till date neither any amount has been credited to my account nor any reply is given.

Customer care tele nos: 91-[protected] and 91-[protected] is non-functional for the last many days and no attendant to attend.

This a clear case of mis-management and cheat.

An early action is requested.

Yesterday as on 28th april 2017, i used mobikwik to pay my electricity bill of torrent power i'd 3037575 & i was having wallet amount of rs 312.25 & my account for balance bill of rs 5718 has been debited from credit card but transaction failed to pay this bill. My bill neither paid nor my account credited. M not able to contact mobikwik team via call or msg as no number is working to talk to them. I have registered complain on mobikwik app ticket#6436133 but no response from mobikwik. Pls pls do the needful. My contact number is [protected]. Pls refund my money or update my wallet balance so that i can pay my bill.

On 26 April, 2017 06:00 PM i try to add money to mobikwik wallet, at the first time while adding Rs.800 amount error shown 'Something went wrong'. so again I tried to add Rs.800 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1600.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve my problem on priority or else i have to find other way to get back my money.

My Mobikwik MOB : [protected]

I added money from two bank accounts to mobikwik wallet the amount deducted from bank but not updated in mobikwik wallet please refund my money
Debit card number.[protected] Rahul Reddy
Debit card number 2.[protected] Rohith Reddy
Please refund my money
Please give reply now urgent
600 rupees deducted from my accounts​
That money is more important for me please understand my situation