Mobikwik Complaints & Reviews

I have added money to Mobikwik account on 31 March 2017 for my mobile recharge. when I was trying to recharge my number by using Mobikwik Wallet. It was not successfully recharged on the day and money also got deducted from wallet.after that I have raised the complaint to Mobikwik to refund money back to wallet & I don't need to recharge from your side.after 3 days later they have recharged my account without my notice. My question is, who can wait for 3 days to recharge my account.??...I clearly told to Mobikwik to refund money back to wallet. Offer date also got over..??? 31 march 2017... they have recharged after 3 days... So this unethical behavior from Mobikwik website. Please take a look at my concern... Ticket #[protected]Mobikwik
Thanks in advance

I had transfer 4000k from my mobikiwik wallet [protected] to jio money [protected]
You deduct my balance from my mobikiwik a/c and not send fund to jio money.. Issue date 11/4/2017
Bt still problm not solve
Plss solve the issue
I waitng for ur responce
Pfa

Oder id 54cc9aee21f01

Thanks®ards
Rituraj singh
[protected]

After 2 month 15 days going madhya gujarat vij company ltd electricity bill not credit my electricity account. My mgvcl bill ca no.: [protected] (Sanddep athley). Transaction id: mp[protected]. Transaction amount: 806 rs.. Category: electricity. Operator: madhya gujarat vij company ltd. But actual my ca no. 15532 in invoice this no. Shown. So pls. Credit this amount rs. 806 mgvcl bill ca no.: [protected] (Sanddep athley). Or my wallet credit. Please solve this matter. Previously 10.04.2017 your reply but not solve this matter.

I paid rs.912/= towards payment of bsnl land line monthly charges of telephone no:[protected] which unfortunately could not be activated and the amount has been returned to mobikwik wallet. (Refer id 54cf[protected] dtd 12/4/17)

Since mobikwik does not have any provision to pay bsnl land line bill my whole amount (Rs.912/=) may please be diverted to my bank account from where it is debited so that i could remit to bsnl through other method.

Reply recd from monikwik :

Namaste!

We understand that you want your full amount transfer to your bank account.

We would like to inform you that we have forwarded your concern to our bank reversal team they will definitely work on it. Once the resolution comes will let you know or credit the amount automatically to your bank account.

Till date neither any amount has been credited to my account nor any reply is given.

Customer care tele nos: 91-[protected] and 91-[protected] is non-functional for the last many days and no attendant to attend.

This a clear case of mis-management and cheat.

An early action is requested.

Yesterday as on 28th april 2017, i used mobikwik to pay my electricity bill of torrent power i'd 3037575 & i was having wallet amount of rs 312.25 & my account for balance bill of rs 5718 has been debited from credit card but transaction failed to pay this bill. My bill neither paid nor my account credited. M not able to contact mobikwik team via call or msg as no number is working to talk to them. I have registered complain on mobikwik app ticket#6436133 but no response from mobikwik. Pls pls do the needful. My contact number is [protected]. Pls refund my money or update my wallet balance so that i can pay my bill.

On 26 April, 2017 06:00 PM i try to add money to mobikwik wallet, at the first time while adding Rs.800 amount error shown 'Something went wrong'. so again I tried to add Rs.800 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1600.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve my problem on priority or else i have to find other way to get back my money.

My Mobikwik MOB : [protected]

I added money from two bank accounts to mobikwik wallet the amount deducted from bank but not updated in mobikwik wallet please refund my money
Debit card number.[protected] Rahul Reddy
Debit card number 2.[protected] Rohith Reddy
Please refund my money
Please give reply now urgent
600 rupees deducted from my accounts​
That money is more important for me please understand my situation

Rs.6000rs got debited from my bank account, but the transaction got failed and i didn't get my money back. I filled a complaint but thet are not replying, please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
Thank you!...
Complaint comments read comments complaint category banks

सावधान सावधान सावधान
मैंने 22 मार्च को 500 रुपए वालेट मे डालने की कोशिश की, पैसे अकाउंट से कट गए वो बैंक मे रिफ़ंड नहीं हुये, इसके लिए मैंने इनकी साइट मे 10 बार कम्पलेन कर चुका हु बैंक ट्रांजेक्सन की डिटेल दे चुका हु बैंक स्टेटमेंट की कॉपी भेज चुका हु मगर ये हराम खोर पैसे रिफ़ंड नहीं दे रहे है।
इसमे सोच समझ कर पैसे डाले ये आपके पैसे खाने मे कोई देर नहीं करेंगे।
ये हरामखोर मेरे जैसे पता नहीं कितने लोगों के पैसे हजम करके बैठे है।

I have received a message from mobikwik saying that i would be getting 30 cash back on recharge of 30. But when actually recharged it i have been awarded with 30 supercash which can be used (Only 10% at a time) on my next purchase. They are sending messages without mentioning about the supercash and might have cheated many like me. This is a way of cheating. Mobikwik was earlier giving cashback into wallet. And nowadys it started a new gymmick to cheat people with supercash concept. Someone should put a stop to this.

I recharge jio prepaid sim with reliance jio summer surprise offer from mobikwik and according to mobikwik i m eligible for getting supercash 82 rs. But still it not give me my cashback. My reliance jio number is [protected]... And i recharged online from mobikwik app...in hostory it shows that 82rs given me but mobikwik customer help line don5give how can it redeem.

On 27-apr-17 i have added rs.424 to my mobikwik wallet from bank account and it said error occurred and i have tried again and same problem and then after i received a message from the bank that rs.424 is deducted from account two times. I. E., rs.848.
After that, i filed a complaint in mobikwik but no one replied till now and its more than 24 hrs.
Please solve my issue as soon as possible.
Thank you...

My issue is related to cashback amount. I didnot get any cashback.

My order id is 7igjlh45klh2zv. My transaction amount was 614 rs to 1mg and my cashback amount was 10%of transaction amount that is 61rs. This transaction is done on 24 april and my order is also delivered and still i didnot get any cashback.

So i request you to pls send my cashback amount to my mobikwik wallet.

My money is debited from bank but not added in mobikwik account wallet. My bank details as follows. Thank you for using your SBJ Debit Card 521XX2696 for a purchase worth Rs1200 on POS [protected] at MOBIKWIK txn# 612482. From last 15 hours I am regular complaining to mobikwik help section but no response from mobikwik. I am afraid of loosing money. Please helpe.

Dear sir,

My name is Raj Narayan Kurre. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for electricity bill payment for CSPDCL amount 270.00 twice total about 540.00 Rs.
first on evening dated[protected] by by debit card OTHPG 561668 Mobikwik Gurgaon
and 2nd time on early morning dated[protected] by by debit card
OTHPG 561688 Mobikwik Gurgaon .
However, error occur, my bill payment was not made, and amount debited from my State Bank of India (net banking).

Please check and let you know about the Money was not credited to my Mobikwik wallet or to my bank account Bank of India.

Thanks in advance.

Today, i was debiting 3800 rs from my credit card to mobikwik wallet, suddenly process disappeared after adding last bank otp. And i got no money in my wallet, but it got debited from my bank ac. Then i registered complaint ticket but they're not responding to it. Why are we getting same issues from a well known app? If we add money to wallet it means it should be added maximum 1 hour with notification. But they're not even providing notification about this issue, then what to understand? I want my money back. I request to solve this problem asap, my mobikwik ac number [protected], ticket number #6434488

Yesterday i try to add money to mobikwiki wallet at the first time 611 amount was debited from my card but not added to my to the wallet and second time 500 rupees added to the wallet but not added my wallet but money was debited two times total 1111 rupees. Please resolve my problem or return my amount to my card. Other ways
I will through a case in consumer forum.

My mobikwik number - [protected]

I have recharged rs.303-5=rs.298.00 for jio no. [protected] on 04.04.17 transaction reference no.[protected]. Hence please give credit to them under intimation to me my email id is [protected]@gmail.com mob no. [protected]. Now jio sim has become invalid. Now at least you transfer the amount and advice them to recharge above mentioned phone no immediately.

With regards
Vishwanath

Rs. 596 got debited from my bank account, but the transaction got failed and I didn't get my money back. I filled a complaint but thet are not replying, my ticket number is #6434232. My registered mobile number is [removed]. Please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
Thank you!

I had booked a bus from pune to indore for 28th april. The ticket was generated for that date by mobikwik (Maharshtra travels dhariwal). They have cancelled my ticket on 25th april without any valid reason. No one is available on customer care of mobikwik to answer my queries. At the last moment, i am facing issues while booking bus. The rates have raised to 2000. At the time of booking it was 1000. I have found the same bus running which they have cancelled.

I demand an explanation with valid reasons as well as compensation towards this.
Email-id: [protected]@gmail.com