Mobikwik Complaints & Reviews

I have added 10000rs 2 times and it has not been added to my wallet.. 20000 rs has been dedectes from my bank but not added to my account... Please help me... My mobile no is [protected]... Name is david ryan hugh

Thank you in advance.

Everyone recommended me to use mobikwik and the first time i am using it and have faced such a big issue... No one responds to my ticket...

Dear sir, i have transferred amount to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
Order no :- 54e1198fb9211

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Inder singh

I was done recharge for sun direct dth service through the mbokwik. Amount deducted from the bank account but recharge not done to sun direct from mobikwik.

Plz check it resolve the problem,
Recharge details:
Order #:stv[protected]
Invoice date: apr 18 2017
Amount : 700/-
Prdct description: sun dth [protected] dth

Acc details:
Rajesh nooji
[protected]
[protected]@gmail.com

Ticket id #6426548

Dear Customer Care,

As you blocked my account after my mobile got stolen and after I reported to you. I am trying to reopen my account since then but fail all the time.

Kindly reopen my account since I have received my mobile number back from vodafone store. I would like to get my account activated so that i can make payments. This is my third mail to u.

My ticket number was 5730297 dated 12/27/16. I am not getting any ticket also since the user is disabled.

I request you to reopen my account so that I can access it. I have tried your support numbers but all of them are busy. I have made calls thrice making lots of bills in even reaching to you but failed.

Kindly look into the matter.

Thanks and regards,
Rachna

I have made booking of bus from parbhani to pune through make my trip and paid amount via mobikwik app but amount was deducted twice. Kindly refund the amount as soon as possible. I am providing the details regarding booking. Make my trip booking id : nu[protected]
This is confirmed booking but unfortunately due to slow internet amount deducted twice. So kindly refund my money in mobikwik wallet.

I have done the recharge of 409 to my jio from ur mobikwik app. At time of recharge I have use the coupon code as for the coupon code 40 rupees as come cashback till to now didn't get any cashback is that u guys bluffing the people by ur coupon codes or else business tricks I have read ur riews also ur not responding I have read the complaints to and I just wanna a quick reply from ur end nd even I had screen shots of my rc also nd really I was getting a bitter anger on u nd I I need a response from u...

In March 2017 they changed all the cashback to supercash and allows to use only 10% of supercash amount for every transaction.

SuperCash for MobiKwik
13 Mar 2017 +75

If that was less, now the supercash comes with an expiry date of within 2 months

So if I made a phone recharge of Rs 100 today and I have supercash Rs100 in my account (which will expire lets say 20th May 2017), then 10% of supercash amount is deducted. i.e. Rs 10 So I have to pay Rs90. Good Deal one would say.
Supercash balance: Rs 90

Please note all the transactions you need to make within 2 months if you want to use supercash.

Now lets go further.
Second transaction another recharge of Rs 100. I get another 10% off supercash money. 10% Rs 90 = Rs 9
I paid Rs 91 this time of Rs 100 recharge
Remaining Supercash balance: Rs 81

Third transaction, pay bill of Rs 200. Supercash usable (10%of Rs81) Rs8.1
So I pay Rs191.90.

Supercash remaining Rs 72.9

Fourth Transaction:
Supercash remaining Rs 65.7
Similarly for next transaction Supercash after using will be Rs59.13
so forth...
6th transaction :Supercash remaining Rs 53.23
7th transaction :Supercash remaining Rs 47.93
8th transaction :Supercash remaining Rs 43.23
9th transaction :Supercash remaining Rs 38.93
10th transaction :Supercash remaining Rs 35.13
11th transaction :Supercash remaining Rs 31.63
12th transaction :Supercash remaining Rs 28.47
13th transaction :Supercash remaining Rs 25.63
14th transaction : Supercash remaining Rs 23.07
15th transaction : Supercash remaining Rs 20.77
16th transaction : Supercash remaining Rs 18.7
17th transaction : Supercash remaining Rs 16.83
.
.
.
.
.
.
.
.
and do the maths. Basically you can never fully use your supercash completely and I am sure no general person will do these many transactions within 2 months

This is therefore a trap to fool the customers into cashback offers and providing discounts.

Sir i have paid my electricity bill on 08/4/2017 through mobikwik.
First two transaction for bill payment done by pnb internet banking showed unsuccessful on mobikwik but showed successful in bank statement. First i had complaint to bank they said that transaction was successful. Now i am not getting my money amount of 1082 x2= 2164 inr. So please help me

I have paid my Gujarat gas bill on 25th march through Mobikwik.com. Today its 24th april, but still it shows me unpaid in Gujarat gas official payment site. I have complained about this concern to mobikwik in last week but they also do not responds against this issue.

Now, if they did not deposit the amount to Gujarat gas company LTD then i will need to pay last 4month's bill with extra charge of 75 rupees of late payment. My bill amount is : 1053INR My transaction id is: BILL[protected] My email address : [protected]@gmail.com

This is venkatesh kc mob no-[protected] i have transferd amount from airtel payment bank on 23.4.17 but it has not credited mobikwik account..
I have transaction id and all.
Actually i made 3 transction on same day 2transction got success which i did 1000rs each transction here am attatching transction id of airtel payment bank kindly find and solve the issues..
And credit 500rs my mobikwick account as soon as possible.

Thank u

Call back to me for further details..

Hi team,

I have made payment of jio through my mobikwik wallet, but the amount was deducted from my wallet & recharge was not done.

Please return back the rs.100

Still there is not response & all customer care number is off no response through issues of their app.

Please solve my issue...

Request to forward the concern department.

Regards,

Deepak soni

Mobile: +91-[protected]

Sir, I was ripped 2k from a facebook group admin. And so many peoples are ripped day by day. I request to you take necessary steps as soon as possible. And can I return my 2K?
I already add proof. Actually the group admin offer me that give me 2K and add 2k members I will give you a Nikon D3300 DSLR and I was overconfident and I gave him 2K but he didn't give any product.

My order id is imbk[protected] i paid to ebay.in through mobikwik wallet rs 5197 my money deducted from wallet but i when i called ebay custamer care they told that we dont receive money probably transaction failed but i i tried to contact to mobikwik cs care but failed then i set 2 or messages to them but they even didnt bothered to reply me now i am regretting why i felt in such 10% cash back...

I am new user at mobikwik and i sighup week ago from my both nomber when i added money to my nom [protected] suddenly signed out and when i tried to sighn in i was not able to sighn in the errer were showing OTP DISABLED i have to pag the bills so i tried my second nom but same thing happen to my second nom too my second nom is

Mihir patel
[protected]

I recharge an amount of rs.309 for jio number [protected] on 21st april 2017 online form idbi debit card at time 09: 52 pm, i received message for deduction of rs.309 from bank account but recharge not done so really i am very disappointed with mobikwik site. So please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
Regards
Umme

I complaint mobikwik on 14th march 2017 and issued a ticket.. Ticket number : # 6103065

I transferred an amount of 35.11₹ to mobikwik wallet from maxgetmore but error of "something went wrong" came in mobikwik, on the other side sms on my phone came that the amount of 35.11? Is been transferred to one mobikwik systems pvt ltd. Points redeemed is 140.44 ~ 35.11₹ membershipno is : [protected] auth code : 3086055 there is no money/points in maxgetmore now..

Still my issue not resolved. Its been more than a month now.

Iam sabin,
Who have booked 3 items in myntra via mobikwik on APRIL 05th 2017.
Myntra shows that Order was not placed due technical error. But money of 1645rs was debited from my bank account and added to wallet. Also in mobikwik app, its showing that money is send to myntra. Then i have contacted myntra support. They told that, they have not yet received the money please contact myntra support. I have placed a complaint in myntra Ticket# 6347435, but no yet resolved. Kindly have an immediate action

I paid the Bescom electricity bill of Rs. 685 via Mobikwik mobile app. Transaction was successful on app but bill is not settled with Bescom still.

Tried to reach to customer support with Ticket #6404404. But no resolution of the problem yet. Also tried to reach via customer care numbers but none of the phone numbers are operational.

Please help me resolve the issue as last date of bill settlement is 25th April 2017.

I received one fake call like mobikwik customer care he hacked my account bank money Rs.25, 000 and the same time I have balance at mobikwik balance Rs.5, 000 he took my money

So kindly please take immediate action to that particular person ajay +[protected] to solve this problem immediately kindly transfer the payment to our bank details also our mobikwik wallet

If not credited we will make legal proceedings against Bihar ajay +[protected] also MobiKwik so kindly resolve these issue immediately.

Please find attached the documents.

Mobile:- +91-[protected].

I've booked a bus from patiala to delhi from mobikwik, but there was no bus or cancelled at that time at bus stand. I booked ticket on 10/4/17 for 12/4/17
Till now i didn't got the refund. All their customer care number are not reachable and no reply of mails. I also tried cancelling ticket but error message is shown to me. Attaching screenshot with the form.