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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 227

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R
Ravinder Reddy Velmula
from Adoni, Andhra Pradesh
Apr 28, 2017
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Website: ww.mobikwik.com

I added money from two bank accounts to mobikwik wallet the amount deducted from bank but not updated in mobikwik wallet please refund my money
Debit card number.[protected] Rahul Reddy
Debit card number 2.[protected] Rohith Reddy
Please refund my money
Please give reply now urgent
600 rupees deducted from my accounts​
That money is more important for me please understand my situation
Mobikwik customer support has been notified about the posted complaint.
Apr 28, 2017
Updated by Ravinder Reddy Velmula
Please give me money back

Apr 28, 2017
Updated by Ravinder Reddy Velmula
My mobile number and mobikwik account number is [protected] please Call me
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    Pavan Myadi
    from Bengaluru, Karnataka
    Apr 28, 2017
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    Address: Bangalore, Karnataka, 560072
    Website: Chrome

    Rs.6000rs got debited from my bank account, but the transaction got failed and i didn't get my money back. I filled a complaint but thet are not replying, please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
    Thank you!...
    Complaint comments read comments complaint category banks
    Mobikwik customer support has been notified about the posted complaint.
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      B
      balkrishna soni
      from Indore, Madhya Pradesh
      Apr 28, 2017
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      Address: 486001
      Website: mobikwik.com

      सावधान सावधान सावधान
      मैंने 22 मार्च को 500 रुपए वालेट मे डालने की कोशिश की, पैसे अकाउंट से कट गए वो बैंक मे रिफ़ंड नहीं हुये, इसके लिए मैंने इनकी साइट मे 10 बार कम्पलेन कर चुका हु बैंक ट्रांजेक्सन की डिटेल दे चुका हु बैंक स्टेटमेंट की कॉपी भेज चुका हु मगर ये हराम खोर पैसे रिफ़ंड नहीं दे रहे है।
      इसमे सोच समझ कर पैसे डाले ये आपके पैसे खाने मे कोई देर नहीं करेंगे।
      ये हरामखोर मेरे जैसे पता नहीं कितने लोगों के पैसे हजम करके बैठे है।
      Mobikwik customer support has been notified about the posted complaint.
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        C
        charsandy
        from Hyderabad, Telangana
        Apr 28, 2017
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        Address: 500042
        Website: www.mobikwik.com

        I have received a message from mobikwik saying that i would be getting 30 cash back on recharge of 30. But when actually recharged it i have been awarded with 30 supercash which can be used (Only 10% at a time) on my next purchase. They are sending messages without mentioning about the supercash and might have cheated many like me. This is a way of cheating. Mobikwik was earlier giving cashback into wallet. And nowadys it started a new gymmick to cheat people with supercash concept. Someone should put a stop to this.
        Mobikwik customer support has been notified about the posted complaint.
        they don't apply 10% supercash on doing recharge just show you that they are applying 10% supercash but if you notice your actual money will be deducted from your wallet, so supercash is just to fool everyone. they think nobody will notice this and even they will notice it nobody will go to consumer court office for 10-20 rupees, but they don't know me i will kick their ### for this cheating no matter it is for 10 rs. or 1000 rs. if anybody intrested to punish them for this cheating register a complain here -> HTTP://consumerHELPLINE.gov.in/
        I recharged my mobile with mobikwik it offered us recharge 100 and get 40 super cash I was super exited i don't want recharge in that time but after I saw that kind of deal I couldn't stop my self I just took my card
        and recharged after sometime I saw that 40 super cash not showing after that I read the conditions 1. you have to update your mobikwik wallet to see super cash so I just updated after that I saw all bull sit conditions- You Can Use Only 10% And Minimum Transaction 100 Rs. IT MEANS YOU CAN ELIGIBLE FOR SUPER CASH IF YOUR TRANSACTION MORE THAN 100 IF YOU RECHARGE YOU MOBILE WITH 99 RS. SO YOU WILL NOT ELIGIBLE FOR SUPER CASH AND ONE MORE THING 40 SUPER CASH IS FOR ONLY 45 DAYS IF YOU NOT USE IN 45 DAYS YOUR ALL SUPER CASH WILL DEDUCT when I saw all this I was shocked this is cheating I want my money back in the name of super cash they are making us fool sir help me they all are spreading fake concept & fake offer you will never ever use full super cash so please don't use mobikwik uninstall the app
        Mobikwik is cheater
        Mobikwik are cheaters. They are misleading customers with their so call ''Super cash'' concept.
        they can cheat and use a customer once but they are loosing one customer at the same time. Hope they understand this before they have to close down their shop.

        Highly unsatisfied user of Mobikwik.

        They dont even deserve one star, coz they are the worst.
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          B
          B k bholani
          from Rajkot, Gujarat
          Apr 28, 2017
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          Address: 364295
          Website: Mobikwik

          I recharge jio prepaid sim with reliance jio summer surprise offer from mobikwik and according to mobikwik i m eligible for getting supercash 82 rs. But still it not give me my cashback. My reliance jio number is [protected]... And i recharged online from mobikwik app...in hostory it shows that 82rs given me but mobikwik customer help line don5give how can it redeem.
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sagar2130
            from Delhi, Delhi
            Apr 28, 2017
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            Address: Gurgaon, Haryana, 122002
            Website: www.mobikwik.com

            On 27-apr-17 i have added rs.424 to my mobikwik wallet from bank account and it said error occurred and i have tried again and same problem and then after i received a message from the bank that rs.424 is deducted from account two times. I. E., rs.848.
            After that, i filed a complaint in mobikwik but no one replied till now and its more than 24 hrs.
            Please solve my issue as soon as possible.
            Thank you...
            Mobikwik customer support has been notified about the posted complaint.
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              Nikhil Purshwani
              from Lucknow, Uttar Pradesh
              Apr 28, 2017
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              Address: Pali, Rajasthan, 306401
              Website: Mobikwik

              My issue is related to cashback amount. I didnot get any cashback.

              My order id is 7igjlh45klh2zv. My transaction amount was 614 rs to 1mg and my cashback amount was 10%of transaction amount that is 61rs. This transaction is done on 24 april and my order is also delivered and still i didnot get any cashback.

              So i request you to pls send my cashback amount to my mobikwik wallet.
              Mobikwik customer support has been notified about the posted complaint.
              Mobikwik is not providing any customer care numbers and mail I'd. If any problem we have no rights to call and mailing. We should use only their support in app only. We should wait up to their reply
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                S
                Shrenik Kothari
                from Mumbai, Maharashtra
                Apr 28, 2017
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                Address: Gurgaon, Haryana
                Website: Mobikwik

                My money is debited from bank but not added in mobikwik account wallet. My bank details as follows. Thank you for using your SBJ Debit Card 521XX2696 for a purchase worth Rs1200 on POS [protected] at MOBIKWIK txn# 612482. From last 15 hours I am regular complaining to mobikwik help section but no response from mobikwik. I am afraid of loosing money. Please helpe.
                Mobikwik customer support has been notified about the posted complaint.
                I am Bipul Ghosh, i had make a mobile recharge through mobikwik on 18.04.17
                Of rs.500. But the amount of rs.500 is not
                Added to my mobikwik wallet and also
                Amount deducted from my bank account.
                So, now i wants to know that what is reason behind this and how can get refund
                To my wallet.plz. take immediate action
                Regarding this matter.
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                  R
                  Raj Kurr
                  from Mumbai, Maharashtra
                  Apr 28, 2017
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                  Address: 493332
                  Website: www.mobikwik.com

                  Dear sir,

                  My name is Raj Narayan Kurre. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for electricity bill payment for CSPDCL amount 270.00 twice total about 540.00 Rs.
                  first on evening dated[protected] by by debit card OTHPG 561668 Mobikwik Gurgaon
                  and 2nd time on early morning dated[protected] by by debit card
                  OTHPG 561688 Mobikwik Gurgaon .
                  However, error occur, my bill payment was not made, and amount debited from my State Bank of India (net banking).

                  Please check and let you know about the Money was not credited to my Mobikwik wallet or to my bank account Bank of India.

                  Thanks in advance.
                  Mobikwik customer support has been notified about the posted complaint.
                  Apr 28, 2017
                  Updated by Raj Kurr
                  I was made order for electricity bill payment for CSPDCL amount 270.00 twice, BP No.[protected] and bill no. is[protected].

                  May 09, 2017
                  Updated by Raj Kurr
                  And 2nd Mobikwik transaction no. on 27/4/17 at 6:50 pm was txn# 561688 .
                  My name - kunal singh
                  My phone number - [protected]
                  My email - dreamweavers.[protected]@gmail.com
                  My transaction I'd is [protected]
                  While booking tickets from irctc and while paying through mobikwik the money got deducted from my account of mobikwik. .no ticket was booked.
                  Amount - 7042.83 rupees
                  Kindly reimburse my amount.
                  My name - prashant shukala
                  My phone number - [protected]
                  My email - [protected]@gmail.com
                  My transaction I'd is [protected]
                  While booking tickets from irctc and while paying through mobikwik the money got deducted from my account of mobikwik. .no ticket was booked.
                  Amount - 1132.98rupees
                  Kindly reimburse my amount.
                  And 2nd Mobikwik transaction no. on 27/4/17 at 6:50 pm was txn# 561688 .
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                    R
                    RUDRA SURVE
                    from Gadhada, Gujarat
                    Apr 27, 2017
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                    Address: Vadodara, Gujarat, 390018

                    Today, i was debiting 3800 rs from my credit card to mobikwik wallet, suddenly process disappeared after adding last bank otp. And i got no money in my wallet, but it got debited from my bank ac. Then i registered complaint ticket but they're not responding to it. Why are we getting same issues from a well known app? If we add money to wallet it means it should be added maximum 1 hour with notification. But they're not even providing notification about this issue, then what to understand? I want my money back. I request to solve this problem asap, my mobikwik ac number [protected], ticket number #6434488
                    Mobikwik customer support has been notified about the posted complaint.
                    I paid my Electricity Bill with Mobikwik Wallet, Money was instantly deducted but even after 21 days I got no Confirmation from Operator. It was first time I paid my electricity bill with Mobikwik and I got disappointment.
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                      N
                      NARENDAR.gurram
                      from Hyderabad, Telangana
                      Apr 27, 2017
                      Resolved
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                      Resolved

                      Address: 507001
                      Website: MOBIKWIK

                      Yesterday i try to add money to mobikwiki wallet at the first time 611 amount was debited from my card but not added to my to the wallet and second time 500 rupees added to the wallet but not added my wallet but money was debited two times total 1111 rupees. Please resolve my problem or return my amount to my card. Other ways
                      I will through a case in consumer forum.

                      My mobikwik number - [protected]
                      Apr 28, 2017
                      Complaint marked as Resolved 
                      it is not resoluved
                      Mobikwik customer support has been notified about the posted complaint.
                      My money was deducted from credit card but not received in wallet. It's happened on 27april17, I raised ticket no. But still not resolved, ticket no is #6436204
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                        R
                        Rampur Vishwanath
                        from Bengaluru, Karnataka
                        Apr 27, 2017
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                        Address: 560097
                        Website: [email protected]

                        I have recharged rs.303-5=rs.298.00 for jio no. [protected] on 04.04.17 transaction reference no.[protected]. Hence please give credit to them under intimation to me my email id is [protected]@gmail.com mob no. [protected]. Now jio sim has become invalid. Now at least you transfer the amount and advice them to recharge above mentioned phone no immediately.

                        With regards
                        Vishwanath
                        Mobikwik customer support has been notified about the posted complaint.
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                          V
                          Vivekdagar26
                          from Delhi, Delhi
                          Apr 27, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110043
                          Website: Mobikwik

                          Rs. 596 got debited from my bank account, but the transaction got failed and I didn't get my money back. I filled a complaint but thet are not replying, my ticket number is #6434232. My registered mobile number is [removed]. Please look into this matter. It was repeatedly failing but after that money got debited and now there is no one to reply.
                          Thank you!
                          May 9, 2017
                          Complaint marked as Resolved 
                          Mobikwik replied late to my complaint which I registered through the ticket.
                          Mobikwik customer support has been notified about the posted complaint.
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                            pratika maheshwari
                            from Nagar, Rajasthan
                            Apr 27, 2017
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                            Address: Pune, Maharashtra, 411014

                            I had booked a bus from pune to indore for 28th april. The ticket was generated for that date by mobikwik (Maharshtra travels dhariwal). They have cancelled my ticket on 25th april without any valid reason. No one is available on customer care of mobikwik to answer my queries. At the last moment, i am facing issues while booking bus. The rates have raised to 2000. At the time of booking it was 1000. I have found the same bus running which they have cancelled.

                            I demand an explanation with valid reasons as well as compensation towards this.
                            Email-id: [protected]@gmail.com
                            Mobikwik customer support has been notified about the posted complaint.
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                              David Ryan Hugh
                              from Gurgaon, Haryana
                              Apr 27, 2017
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                              Address: Gurgaon, Haryana, 110024

                              I have added 10000rs 2 times and it has not been added to my wallet.. 20000 rs has been dedectes from my bank but not added to my account... Please help me... My mobile no is [protected]... Name is david ryan hugh

                              Thank you in advance.

                              Everyone recommended me to use mobikwik and the first time i am using it and have faced such a big issue... No one responds to my ticket...
                              Mobikwik customer support has been notified about the posted complaint.
                              Sir, trans ID EN[protected], mob no [protected] date 15/4 /2017, recharge not successful & not money refund.pl give answer [protected] or [protected]@gmail.com
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                                D
                                from Delhi, Delhi
                                Apr 26, 2017
                                Resolved
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                                Resolved

                                Address: 122002
                                Website: mobikwik.com

                                Dear sir, i have transferred amount to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
                                So, please refund this amount into my mobikwik account number [protected].
                                Order no :- 54e1198fb9211

                                Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                                So kindly help me for refunding my money.
                                Thank you.

                                Inder singh
                                Apr 28, 2017
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
                                Apr 27, 2017
                                Updated by [email protected]
                                please never write complaint by directly writing phone no, they will call you, ask your otp and then login from your account, I got lucky as i do not have any amount in my wallat, otherwise i have lost my money, please beware of wrong no and never share your otp
                                P.S. I got call from [protected]
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                                  kiran arnady
                                  from Bengaluru, Karnataka
                                  Apr 25, 2017
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                                  Address: 122002
                                  Website: www.mobikwik.com

                                  I was done recharge for sun direct dth service through the mbokwik. Amount deducted from the bank account but recharge not done to sun direct from mobikwik.

                                  Plz check it resolve the problem,
                                  Recharge details:
                                  Order #:stv[protected]
                                  Invoice date: apr 18 2017
                                  Amount : 700/-
                                  Prdct description: sun dth [protected] dth

                                  Acc details:
                                  Rajesh nooji
                                  [protected]
                                  [protected]@gmail.com

                                  Ticket id #6426548
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    rachna gpareek
                                    from Delhi, Delhi
                                    Apr 25, 2017
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                                    Address: Gurgaon, Haryana, 211019
                                    Website: www.mobikwik.com

                                    Dear Customer Care,

                                    As you blocked my account after my mobile got stolen and after I reported to you. I am trying to reopen my account since then but fail all the time.

                                    Kindly reopen my account since I have received my mobile number back from vodafone store. I would like to get my account activated so that i can make payments. This is my third mail to u.

                                    My ticket number was 5730297 dated 12/27/16. I am not getting any ticket also since the user is disabled.

                                    I request you to reopen my account so that I can access it. I have tried your support numbers but all of them are busy. I have made calls thrice making lots of bills in even reaching to you but failed.

                                    Kindly look into the matter.

                                    Thanks and regards,
                                    Rachna
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Dr.Gopaldas Bairagi
                                      from Bengaluru, Karnataka
                                      Apr 25, 2017
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                                      Address: Bangalore, Karnataka, 560029
                                      Website: Mobikwik

                                      I have made booking of bus from parbhani to pune through make my trip and paid amount via mobikwik app but amount was deducted twice. Kindly refund the amount as soon as possible. I am providing the details regarding booking. Make my trip booking id : nu[protected]
                                      This is confirmed booking but unfortunately due to slow internet amount deducted twice. So kindly refund my money in mobikwik wallet.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Narayan Kadapa King
                                        from Mangalore, Karnataka
                                        Apr 24, 2017
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                                        Address: Bangalore, Karnataka, 560100

                                        I have done the recharge of 409 to my jio from ur mobikwik app. At time of recharge I have use the coupon code as for the coupon code 40 rupees as come cashback till to now didn't get any cashback is that u guys bluffing the people by ur coupon codes or else business tricks I have read ur riews also ur not responding I have read the complaints to and I just wanna a quick reply from ur end nd even I had screen shots of my rc also nd really I was getting a bitter anger on u nd I I need a response from u...
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Money has been deducted from my bank account. But money hasn't added in to my mobikwik account. Please resolve the issue.
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