Mobikwik Complaints & Reviews

I ordered Dominos pizza on 9th April in Pune. and opted to pay via Mobikwik as it was offering 20% cb.
after order it supposed to provide stated CB, but no update on the site and Dominos is asking to check with Mobikwik.

I created ticket on mobikwik site also but there is no update.
seems they are faking and cheating the customers. any help in this regards highly appreciated....

Hi team,

I have already made an complaint on 5th April 2017 through the app & also email they replayed my that the money will be refund with hours(on 5th April 2017)
I have made payment in IRCTC through your wallet, but there the amount was debited twice.(5th 2017)

Please return back the extra debited amount of ₹182

Below r d snapshot of the invoice.

Still there is not...

The offer on mobikwik displayed that the first booking for Make my trip through mobi wallet will generate a Cashback of Rs. 800. Instead i have been provided a cashback of Rs. 200 and no customer grivienve is been taken into account. Its been more than 3 days from submission of my complain. No action has been taken. Several emails have been done in order to communicate butl were in vain. This has now forced me to take a legal action against...

Dear, sir/madam
On 6th march i have paid my torrent power bill through mobikwik app. I have used promo code :"super", as per mobikwik i will got 10% cash back on this transaction. But till date i haven't got cash back in my wallet. My ticket number is 6088388. So please do needful for it. Please refer the photos of wallet balance n transection history.

Thanks
Mahesh sheta...

Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to bangalore, KARNATAKA STATE.
Order no :- 54c800f3902a0

Also, I had registered complaint at https://www.mobikwik.com/help,...

1000 rs is deducted from my HDFC bank account but not updates in Mobikwik wallet pls resolve it. my ticket no is #6340216
Money got deducted from bank and not credited to wallet yet. I did not get any proper response from Mobikwik.it has been many days ago but still i cant got justice, the service of the Mobikwik make me totally embarrassing. i need justice as soon as possible. i think mobikwik dont care about their customer, they...

Mobikwik ticket number - "# 6161686".

I have recharged with 349/- to my Airtel number 8197***109 on 11th March 2017 through Mobikwik mobile application. In mobile transaction history it is showing the amount credited to Airtel karnataka, but i haven't received recharged money to my account.

I have approached Airtel support team, they sent a mail as below, which is in double quoted.

""Dear Customer,...

Hi,

I have tried to recharge the bus service shuttle through mobikwik but tranaction get failed but amount deducted from mobikwik wallet.
My details are as follows:-
Transaction date[protected]
Transaction ID : 322966
Transaction amount: 1500/-
Complaint ID : 6225513

Kindly refund the money in my wallet asap.

Regards
Neha Gupta
[protected]...

Rs.402 Recharge done to my mobile using mobikwik application on 7.04.2017
Amount deducted from my bank account but not yet recharge till now.i have tried their customer numbers but this numbers are not working/no response.in their website also i have given compliant about this.still it is showing as in progress from 4th april 2017.kindly look in to this problem and get back my amount of Rs.402...

Used a coupon which was thrown on my screen while i was ordering food.
20% cashback for existing users.
Raised ticket on mobikwik help (Ticket #6111066), but they said the coupon was for new users only. Surprisingly, the coupon terms had actually changed by the time they responded to my help ticket.
I asked them to refer to the terms of the coupon on the date when i applied it.

Never got a reply even...

Dear sir, i have transferred amount 5000 rs to paytm wallet number [protected] in place of paytm walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to KARNATAKA STATE.
So kindly help me for refunding my money.
thank you....

Dear sir/mam - electricity payment yet done, its showing money added to wallet. Please support and confirm mobikwik order-54b76c102c332 date-24 mar 2017, 03:11 pm ist amount-rs 200 recharge/bill payment for[protected] transaction id: mp[protected] now in this case, please return back to my amount 200 rupees to bank account due to delay in service/or add to voilet in mobikwik account. Date 24th billing amount is not transfer in my electricity...

I have recharged Videocon d2h Re225 plan through mobikwik Mobile app amount deducted and I get transaction ID also but recharge was not done. I have called Videocon d2h customer care they informed it is not our issue it is mobikwik issue. I have called mobikwik customer care it listens not reachable, switch off, not valid number, number does not exist... I visited mobikwik official website and saw refund policy details but there is no customer...

Dear sir,
MobiKwik throw I do recharge Rs 249, mobile number is wrong then I complaint before 4-5 days, sir no refund by MobiKwik .My reference no . is EN[protected] & complaint ticket no. is 6298992 . Sir MobiKwik Helpline Number- +91 [protected] & +91 [protected] not be connected .

Pls refund my MobiKwik a/c
Thank-you...

Hi..

I am deepak, i try to book ticket irctc app and payment 1000 throgh mobikiwi but mobikwik deducted 1000.00 rupee and ticket is not book, i give complaint regarding same but mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of rbi.

My mobikwik registered no is [protected] and email - adv. [protected]@gmail.com...

I have recharged my airtel postpaid bill for 520.55 through mobikwik but it isn't reflecting into my account. I have raised this with mobikwik but there was no response. The complaint number is # 6226657.
This i have raised on march 31st and still i see there is no response.

Transaction date:
Mar 26, 2017

Transaction id:
87900829b229

Complaint raised date:
31st marchbr...

I am facing serious problems with mobikwik.
In 2 purchase from firstcry i didn't got cashback.
In making recharge to jio my wallet balance of around rs. 5 was used and rest rs. 94/- was deducted from account. Transaction failed, i got no refund.
In another purchase from firstcry i should have got cashback of 10% or rs. 100. I got nothing.
There have been several cases and continous problems, but i cannot even...

Hi..

I am pankaj, I try to recharge my Reliance Jio no. [protected] but mobikwik deducted 402.00 rupee and recharge is not confirmed, I give complaint regarding same but after 3 days, mobikwik did not provided resolution.

Moreover mobikwik don't have any active customer care, isn't it violation of rules of RBI.

My mobikwik registered no is [protected]....

I recharge my jio number [protected] with amount of 402 Rs but still its not done although balance from my debit card has been deducted.
Now there is no response from your
and the customer care no. is the biggest joke you have created
Its been almost a hour getting hold by your side on the call and no one attending the call
Either return my money or recharge my jio number immediately
First and will be...

Hello, i had made a recharge of rs 303 for my jio no. 07th april from mobikwik now the problum is that the money i. E. Rs 303 as drducted but the recharge is not done, i have tried writing other complaints to the companey
But there were no reply even after 24 hour. I now want a refund my money. Order no. Rj[protected] pls. Help me to resolve this problum....