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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 228

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Y
yogesha1934
from Delhi, Delhi
Apr 24, 2017
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Address: Bhopal, Madhya Pradesh, 462036
Website: www.mobikwik.com

Sir i have paid my electricity bill on 08/4/2017 through mobikwik.
First two transaction for bill payment done by pnb internet banking showed unsuccessful on mobikwik but showed successful in bank statement. First i had complaint to bank they said that transaction was successful. Now i am not getting my money amount of 1082 x2= 2164 inr. So please help me
Mobikwik customer support has been notified about the posted complaint.
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    C
    Chetanmandani
    from Delhi, Delhi
    Apr 24, 2017
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    Address: 395008
    Website: www.mobikwik.com

    I have paid my Gujarat gas bill on 25th march through Mobikwik.com. Today its 24th april, but still it shows me unpaid in Gujarat gas official payment site. I have complained about this concern to mobikwik in last week but they also do not responds against this issue.

    Now, if they did not deposit the amount to Gujarat gas company LTD then i will need to pay last 4month's bill with extra charge of 75 rupees of late payment. My bill amount is : 1053INR My transaction id is: BILL[protected] My email address : [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
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      V
      Venki kasturi
      Apr 23, 2017
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      Address: 560073

      This is venkatesh kc mob no-[protected] i have transferd amount from airtel payment bank on 23.4.17 but it has not credited mobikwik account..
      I have transaction id and all.
      Actually i made 3 transction on same day 2transction got success which i did 1000rs each transction here am attatching transction id of airtel payment bank kindly find and solve the issues..
      And credit 500rs my mobikwick account as soon as possible.

      Thank u

      Call back to me for further details..
      Mobikwik customer support has been notified about the posted complaint.
      Apr 17, 2017
      plack's response       Hi Team,

      Yesterday i made a payment through your wallet but there was a extra balces debit of rs.215

      contact me urgent [protected]
      View replies
      I made a recharge against my JIO mobile no [protected] of RS 303 on 8, april, 2017 amount was deducted from my wallet but my No was not recharged & it is not refunded till now.
      Reply
      Hi team,

      There is an extra debt of amount Rs. 688.
      I book a ticket & paid though mobikwik & found that there was a extra amount debit.

      JAVEED AHMAD
      [protected]
      Reply
      MI earphone note deliver at my home, i want to mi earphone
      Reply
      I tried to make a recharge of 339 on on 13'th April 2017. The payment was made successfully through internet banking but the transaction was failed. So i am here to claim my refund because i had tried to pay through mobikwik wallet.
      Reply
      Mera cash cut hogaya 9900 rifend karo
      Reply
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        D
        Deepaksoni143
        from Noida, Uttar Pradesh
        Apr 23, 2017
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        Address: Gurgaon, Haryana, 201301
        Website: www.mobikwik.com

        Hi team,

        I have made payment of jio through my mobikwik wallet, but the amount was deducted from my wallet & recharge was not done.

        Please return back the rs.100

        Still there is not response & all customer care number is off no response through issues of their app.

        Please solve my issue...

        Request to forward the concern department.

        Regards,

        Deepak soni

        Mobile: +91-[protected]
        Mobikwik customer support has been notified about the posted complaint.
        View replies
        They r calling the customers & asking their Debit Card Details As well As OTP.they R totally Fraud.
        Reply
        Today morning Rs. 8 debited for payment of BSNL from MOBIKW acc. But so far BSNL payment has not been made. My mail id [protected]@gmail.com and contact no. [protected]
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          M
          Md Jafar
          from Kolkata, West Bengal
          Apr 22, 2017
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          Address: 700135

          Sir, I was ripped 2k from a facebook group admin. And so many peoples are ripped day by day. I request to you take necessary steps as soon as possible. And can I return my 2K?
          I already add proof. Actually the group admin offer me that give me 2K and add 2k members I will give you a Nikon D3300 DSLR and I was overconfident and I gave him 2K but he didn't give any product.
          Mobikwik customer support has been notified about the posted complaint.
          Apr 22, 2017
          Updated by Md Jafar           Sir, solve it as soon as possible
          View replies
          Recharged my Bsnl mobile with Amount 110.Recharge not successful.Money is not reflecting in Wallet.
          Stole my Rs 110.
          Raised a Ticket No.-6387210
          Mobikwik app is fooling people and making there income.
          I want my money back in wallet.
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            R
            radhagoopi
            from Khammam, Telangana
            Apr 22, 2017
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            Address: Raichur, Karnataka, 584101
            Website: mobikwik

            My order id is imbk[protected] i paid to ebay.in through mobikwik wallet rs 5197 my money deducted from wallet but i when i called ebay custamer care they told that we dont receive money probably transaction failed but i i tried to contact to mobikwik cs care but failed then i set 2 or messages to them but they even didnt bothered to reply me now i am regretting why i felt in such 10% cash back...
            Mobikwik customer support has been notified about the posted complaint.
            View replies
            Txn lock not active your account
            Reply
            I am unable to use my balance amount of Rs. 31.75 which I have redeemed in my Mobikwik account. I complained several times to Mobikwik but they mark it as resolved without any resolution.
            Reply
            Today I wanted to remit some amount to an Insurance Co.(UIIC). They have account with Bank of America and account number is in Alpha Numeric format.
            In your App only numbers are allowed for noting account number
            Reply
            Mobikwik had not provided any customer care numbers and email. Y. To whom we contact. They have given one address at gurgaon. How can everyone goes gurgaon. Contact no and email id should be provided. My emil is [protected]@gmail.Com
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              [^]ihir
              from Rajkot, Gujarat
              Apr 22, 2017
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              Address: 388580

              I am new user at mobikwik and i sighup week ago from my both nomber when i added money to my nom [protected] suddenly signed out and when i tried to sighn in i was not able to sighn in the errer were showing OTP DISABLED i have to pag the bills so i tried my second nom but same thing happen to my second nom too my second nom is

              Mihir patel
              [protected]
              Mobikwik customer support has been notified about the posted complaint.
              View replies
              Mai apne mobikwik account [protected] pe 8000 rupee add kiye aur hmne 3000 bank account me send kiye jo abhi tak bank me nhi pahunche. Ab hmare bache 5000 rupee bhi hm transhfer karenge vo bhi aise hi hoga please help me .
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                M
                Muzzammil Muhammed
                Apr 22, 2017
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                Address: 516001
                Website: www.mobikwik.com

                I recharge an amount of rs.309 for jio number [protected] on 21st april 2017 online form idbi debit card at time 09: 52 pm, i received message for deduction of rs.309 from bank account but recharge not done so really i am very disappointed with mobikwik site. So please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
                Regards
                Umme
                Mobikwik customer support has been notified about the posted complaint.
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                  U
                  Urvik Shroff
                  from Vadodara, Gujarat
                  Apr 22, 2017
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                  Address: 122002
                  Website: www.mobikwik.com

                  I complaint mobikwik on 14th march 2017 and issued a ticket.. Ticket number : # 6103065

                  I transferred an amount of 35.11₹ to mobikwik wallet from maxgetmore but error of "something went wrong" came in mobikwik, on the other side sms on my phone came that the amount of 35.11? Is been transferred to one mobikwik systems pvt ltd. Points redeemed is 140.44 ~ 35.11₹ membershipno is : [protected] auth code : 3086055 there is no money/points in maxgetmore now..

                  Still my issue not resolved. Its been more than a month now.
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    Sabin A Basheer
                    from Hyderabad, Telangana
                    Apr 22, 2017
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                    Address: 680012
                    Website: www.mobikwik.com

                    Iam sabin,
                    Who have booked 3 items in myntra via mobikwik on APRIL 05th 2017.
                    Myntra shows that Order was not placed due technical error. But money of 1645rs was debited from my bank account and added to wallet. Also in mobikwik app, its showing that money is send to myntra. Then i have contacted myntra support. They told that, they have not yet received the money please contact myntra support. I have placed a complaint in myntra Ticket# 6347435, but no yet resolved. Kindly have an immediate action
                    Mobikwik customer support has been notified about the posted complaint.
                    View replies
                    I got a call from [protected], saying that he is calling from mobikwik and asked my debit card details like card number, expiry date, cvv and also otp number. I didnt disclose my otp number because, its only for my use. I think it is a fake call. He is telling that he will credit my lost money to this debit card, for that purpose he need all these details.
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                      J
                      Jitendra Otwani
                      from Bengaluru, Karnataka
                      Apr 22, 2017
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                      Address: 122002
                      Website: www.mobikwik.com

                      I paid the Bescom electricity bill of Rs. 685 via Mobikwik mobile app. Transaction was successful on app but bill is not settled with Bescom still.

                      Tried to reach to customer support with Ticket #6404404. But no resolution of the problem yet. Also tried to reach via customer care numbers but none of the phone numbers are operational.

                      Please help me resolve the issue as last date of bill settlement is 25th April 2017.
                      Mobikwik customer support has been notified about the posted complaint.
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                        B
                        Biogreen tech
                        from Chennai, Tamil Nadu
                        Apr 20, 2017
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                        Address: Coimbatore, Tamil Nadu, 641001
                        Website: www.mobikwik.com

                        I received one fake call like mobikwik customer care he hacked my account bank money Rs.25, 000 and the same time I have balance at mobikwik balance Rs.5, 000 he took my money

                        So kindly please take immediate action to that particular person ajay +[protected] to solve this problem immediately kindly transfer the payment to our bank details also our mobikwik wallet

                        If not credited we will make legal proceedings against Bihar ajay +[protected] also MobiKwik so kindly resolve these issue immediately.

                        Please find attached the documents.

                        Mobile:- +91-[protected].
                        Mobikwik customer support has been notified about the posted complaint.
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                          H
                          Himanshu0110
                          from Mumbai, Maharashtra
                          Apr 20, 2017
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                          Resolved

                          Address: Gurgaon, Haryana, 147004
                          Website: www.mobikwik.com

                          I've booked a bus from patiala to delhi from mobikwik, but there was no bus or cancelled at that time at bus stand. I booked ticket on 10/4/17 for 12/4/17
                          Till now i didn't got the refund. All their customer care number are not reachable and no reply of mails. I also tried cancelling ticket but error message is shown to me. Attaching screenshot with the form.
                          Jun 29, 2019
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
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                          No solution provided
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                            T
                            Tashif
                            from Mumbai, Maharashtra
                            Apr 19, 2017
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                            Address: New Delhi, Delhi
                            Website: mobikwik

                            Hi team,

                            I have already made an complaint on 7th april 2017 / 10th april 2017 through the app & also email

                            I have made payment in irctc through your wallet, but there the amount was deduct in wallet amount & ticket was not booked

                            Please return back the rs.1514

                            Still there is not response & all customer care number is off no response in email.

                            Please solve my issue...

                            Request to forward the concern department.

                            Regards,

                            Fazal abbas

                            Mobile: +91-[protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Apr 18, 2017
                            Choutapelly Ramesh's response                             Balance raledhu
                            View replies
                            Balance prablm
                            Reply
                            1 month not use mobikwik not solution my number problem my no.[protected]
                            mobikwik not upgrade and regular contine ok
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                              Anuragforovers
                              from Delhi, Delhi
                              Apr 19, 2017
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122002
                              Website: www.mobikwik.com

                              I have faced that issue many times but it resolved within 30 minutes.
                              Now around two hours passed out, it's still in process why it happen. If they are not to able add money through any medium then why they deduct from my bank.
                              Ticket No. - #6396584
                              It's totally inappropriate way of marketing. They also manipulate through SUPERCASH.
                              One of the major concern is regarding cards, they don't gave any option for removing card. Once you checked on add this card, it will fix with your app.
                              May i Know is this the right way ?
                              Please help...
                              May 25, 2017
                              Complaint marked as Resolved 
                              Company has resolve that issue. Thanks
                              Mobikwik customer support has been notified about the posted complaint.
                              View replies
                              On 7th of April i have transfer my money to my bank but till now i have not got it please shot it out i am a student small amount matters alot for me i have complaint thrice number of time but i have not get satisfactory answers please help me out nd refund my money my login id is-[protected]
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                                S
                                Sheenam Aeri
                                from Bengaluru, Karnataka
                                Apr 19, 2017
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                                Resolved

                                Address: Bangalore, Karnataka
                                Website: www.mobikwik.com

                                150 rupees debited from my axis bank account on 14th april 2017. But this money did not add to mobikwik wallet. I registered a mobikwik ticket for same.

                                On 14th april i tried to recharge my phone through mobikwik using net banking, but i did not get recharge and 150 rupees deducted from my bank account.
                                I raised two separate tickets for both above issues, but i am not getting any response from both tickets.

                                Ticket number 6389851
                                Ticket number 6386003

                                Could you please check this and as i need my money (300 rupees) back.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
                                View replies
                                I have done recharge on [protected] Vodafone no. Of rs 299 on 18 april. The amount is deducted but recharge not done. I send the message on Mobiwik my ticket is also generate but my problem is not resolve. my ticket no. is 6395120
                                Reply
                                Hi, on 8th April, I recharge Rs. 303 for Jio Summer Recharge from Mobikwik offer net banking, but still Jio didn't get the recharge amount but amount Rs. 289deducted from my Bank account. Please check & confirm urgently.

                                Devjit Sarkar, Jalandhar, [protected]@gmail.com, [protected]
                                Reply
                                Hi Sheenam,

                                Sorry for the trouble. Please write to us at http://bit.ly/2onSOPv along with the transaction details for us to assist you.

                                Regards,
                                Axis Bank
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                                  S
                                  suresh_bagewadi
                                  from Pune, Maharashtra
                                  Apr 19, 2017
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                                  Address: 560040
                                  Website: Aeronautical company

                                  Hi,
                                  As you mentioned about super cash. When we book a bus tickets you guys mentioned 50% super cash back. But no where mentioned how to utilize. Right now i am having more than 1000 super cash but i don't know how to utilize. I called your customer care number by checking in google, but no one number is working. Please let me know how to utilize the super cash. Otherwise i will tweet to all to don't go for mobikwik.

                                  Thank you,
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    Ashish Agarwala
                                    Apr 19, 2017
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                                    Address: Bangalore, Karnataka, 560076

                                    Hi,

                                    I paid my water bill, using this site on Feb. It did not get credited to the water board. The people are not reachable at all. The bill which I paid came added in the March month Bill.
                                    I also logged a complaint to Mobikwik.
                                    The site does not have any customer support no. I also paid the BESCOM ebill of March month. I am afraid that will also not get updated.
                                    Please help anyone

                                    Bangalore Water Board
                                    S-308821
                                    Mobikwik customer support has been notified about the posted complaint.
                                    View replies
                                    Sir mene mobikwik. Recharge karwaya Tha lekin paise deduct hoge lekin recharge nhi hua. ab me Kya kru?
                                    Reply
                                    Added money to mobikwik wallet. Then I could not do any transection. Only show me your account has been blocked because pin verification limit has been reached. & I couldn't change my password.complain id #6316378.wallet password has been blocked on 07/04/2017
                                    Reply
                                    Please justify me that how's my account disable. I have already transferred Rs 500 in April 2017 and at that time no message and information given me. Already a payment done by me at that time also.

                                    So please send my full account detail on my mail id [protected]@rediffmail.com with revert of my remain amount as soon as possible.
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                                      P
                                      phanindra phani
                                      from Lakshmeshwar, Karnataka
                                      Apr 18, 2017
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                                      Address: Warangal, Andhra Pradesh, 506002
                                      Website: [email protected]

                                      I made a transcation of 1000rs from mobikwik wallent to my bankk account.Actually 1000rs money was deducted from wallet.I had loaded 1000rs to my mobikwik wallet then I had sent 1000rs from mobikwik wallet to my bank account.Money was deducted from mobikwik wallet but not credited to bank account.solve the issue as soon as possible.please solve my issue.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        S
                                        Suresh_1984
                                        from Surat, Gujarat
                                        Apr 18, 2017
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                                        Address: Bangalore, Karnataka, 560027
                                        Website: www.mobikwik.com

                                        I have added 20000 (Twenty thousand) into my mobikwik account as on 2017-mar-02, after that transferred 5k to my bank account and 5k to my friend account... Remaining amount is around 10000 but it is showing 0 rupees (Zero rupees)... I raise the complaint on 3rd mar-2017... Till now they didn't respond me back... Please help me out from this problem.

                                        Regards,
                                        Suresh.
                                        Mobikwik customer support has been notified about the posted complaint.
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