Mobikwik Complaints & Reviews

Dear sir,

May name is Ajay Rawat. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for Reliance GSM Mobile postpaid bill payment for Mobile no [protected] amount 1195.00 dated[protected]. However, error occur, my bill payment was not made, and amount debited from my Bank of India (net banking).

Please check and let you know about the many. Money was not credited to my Mobikwik wallet or to my bank account Bank of India.

Thanks in advance.

Ajay Rawat
[protected]

On 11apr evng i made online transaction in mobikwik app to recharge i add money to wallet but Amount got debited from account but it's not showing in walet then went to help section click and loged a complaint they 3days and reply it vl take 3 to 15 days to return and I stil searching its phone number of customer service which u get all r wrong I google it searching where is mobikwik company office number not finding so then called bank and registered complaint so I requesting u to check where the amount pls chk and tell my phone number [protected]

I have paid 2 month's BESCOM electricity bill of Rs. 1027 through Mobikwik. Amount has been deducted from my account but BESCOM has not received my payment yet. I have lodged a complaint in Mobikwik as well on 3rd April, 201but they are not responding to any mails. They do not even have a customer care number to contact. Please help me resolve this issue asap..

Sir,
I paid my electricty bill (jaipur vidyut nigam limited) on dated 01/04/2017. but, i inquirie about my bill that is due. i want know about the my electricty bill staus. and return my bill amountrecently.

My k. no. is :[protected]

My mobikwik id is :- [protected]

Other detail and payment receipt is attatched.

Sir,
I paid my electricty bill (jaipur vidyut nigam limited) on dated 01/04/2017. but, i inquirie about my bill that is due. i want know about the my electricty bill staus. and return my bill amountrecently.

My k. no. is :[protected]
Owner's of bill :- ram pat
My mobikwik id is :- [protected]

Other detail and payment receipt is attatched.

I paid my electricity bill via mobikwik. But even after 10 days of payment money is not credited into the account. My biller is saying that it did not receive any payment. I have transaction id as well as the message of debiting money from my bank account.
I tried to call customer care numbers but both of them are not working.
Mobikwik dont even have a email id.

I ordered Dominos pizza on 9th April in Pune. and opted to pay via Mobikwik as it was offering 20% cb.
after order it supposed to provide stated CB, but no update on the site and Dominos is asking to check with Mobikwik.

I created ticket on mobikwik site also but there is no update.
seems they are faking and cheating the customers. any help in this regards highly appreciated.

Hi team,

I have already made an complaint on 5th April 2017 through the app & also email they replayed my that the money will be refund with hours(on 5th April 2017)
I have made payment in IRCTC through your wallet, but there the amount was debited twice.(5th 2017)

Please return back the extra debited amount of ₹182

Below r d snapshot of the invoice.

Still there is not response.

Regards,
TANMOY
[protected]

The offer on mobikwik displayed that the first booking for Make my trip through mobi wallet will generate a Cashback of Rs. 800. Instead i have been provided a cashback of Rs. 200 and no customer grivienve is been taken into account. Its been more than 3 days from submission of my complain. No action has been taken. Several emails have been done in order to communicate butl were in vain. This has now forced me to take a legal action against the organisation.
My email id is [protected]@gmail.com.

Dear, sir/madam
On 6th march i have paid my torrent power bill through mobikwik app. I have used promo code :"super", as per mobikwik i will got 10% cash back on this transaction. But till date i haven't got cash back in my wallet. My ticket number is 6088388. So please do needful for it. Please refer the photos of wallet balance n transection history.

Thanks
Mahesh sheta

Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to bangalore, KARNATAKA STATE.
Order no :- 54c800f3902a0

Also, I had registered complaint at https://www.mobikwik.com/help,...

1000 rs is deducted from my HDFC bank account but not updates in Mobikwik wallet pls resolve it. my ticket no is #6340216
Money got deducted from bank and not credited to wallet yet. I did not get any proper response from Mobikwik.it has been many days ago but still i cant got justice, the service of the Mobikwik make me totally embarrassing. i need justice as soon as possible. i think mobikwik dont care about their customer, they should take care and responsible against their customers..

Mobikwik ticket number - "# 6161686".

I have recharged with 349/- to my Airtel number 8197***109 on 11th March 2017 through Mobikwik mobile application. In mobile transaction history it is showing the amount credited to Airtel karnataka, but i haven't received recharged money to my account.

I have approached Airtel support team, they sent a mail as below, which is in double quoted.

""Dear Customer, This is in reference to your email regarding online recharge benefit not received for your airtel mobile number 8197***109. As discussed with you on 8197***109, your issue is been explained. We would like to inform you that, recharge of Rs. 349/- through third party website(mobikwik) on[protected] was unsuccessful. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. We request you to check the same with respective support team for further assistance.

Thanks for reaching out to us.
Delighted to assist you
Best Regards,
Arani Niyogi Service Specialist airtel"".

I have raised this request long back to Mobikwik, still no acknowledgement from Mobikwik team. Daily i keep sending mails to Mobikwik on same but not responded to a single mail.
Please do needful and try to resolve this issue ASAP.
And also request you to provide any proper working customer support number.

Hi,

I have tried to recharge the bus service shuttle through mobikwik but tranaction get failed but amount deducted from mobikwik wallet.
My details are as follows:-
Transaction date[protected]
Transaction ID : 322966
Transaction amount: 1500/-
Complaint ID : 6225513

Kindly refund the money in my wallet asap.

Regards
Neha Gupta
[protected]

Rs.402 Recharge done to my mobile using mobikwik application on 7.04.2017
Amount deducted from my bank account but not yet recharge till now.i have tried their customer numbers but this numbers are not working/no response.in their website also i have given compliant about this.still it is showing as in progress from 4th april 2017.kindly look in to this problem and get back my amount of Rs.402

Used a coupon which was thrown on my screen while i was ordering food.
20% cashback for existing users.
Raised ticket on mobikwik help (Ticket #6111066), but they said the coupon was for new users only. Surprisingly, the coupon terms had actually changed by the time they responded to my help ticket.
I asked them to refer to the terms of the coupon on the date when i applied it.

Never got a reply even after repeated follow ups.

A petty amount - but sounded like i had been cheated.

Dear sir, i have transferred amount 5000 rs to paytm wallet number [protected] in place of paytm walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to KARNATAKA STATE.
So kindly help me for refunding my money.
thank you.

Dear sir/mam - electricity payment yet done, its showing money added to wallet. Please support and confirm mobikwik order-54b76c102c332 date-24 mar 2017, 03:11 pm ist amount-rs 200 recharge/bill payment for[protected] transaction id: mp[protected] now in this case, please return back to my amount 200 rupees to bank account due to delay in service/or add to voilet in mobikwik account. Date 24th billing amount is not transfer in my electricity bill in till date. Please support...
Regards
Vijay kumar

Mobiwik confirmation is given below but not solve in till date. There is no support from mobiwik site with customer support help site.
Namaste! We understand that you have not received the benefit against your bill payment transaction with reference id mobqmp[protected] and the money got deducted from your wallet. We apologize for the delay. We have forwarded the details to the operator to check the status of the mentioned bill payment transaction and will get back to you within 48 hours. Thank you for being a valued mobikwik customer. Best wishes! Team mobikwik 28 mar, 2017, 6:29pm

I have recharged Videocon d2h Re225 plan through mobikwik Mobile app amount deducted and I get transaction ID also but recharge was not done. I have called Videocon d2h customer care they informed it is not our issue it is mobikwik issue. I have called mobikwik customer care it listens not reachable, switch off, not valid number, number does not exist... I visited mobikwik official website and saw refund policy details but there is no customer support form. This MOBIKWIK is completely FRAUD AND FAKE. they are cheating to people and making black money. Please don't use MOBIKWIK app they are cheaters. Today I am registering complaint on MOBIKWIK MOBILE APPLICATION.

Dear sir,
MobiKwik throw I do recharge Rs 249, mobile number is wrong then I complaint before 4-5 days, sir no refund by MobiKwik .My reference no . is EN[protected] & complaint ticket no. is 6298992 . Sir MobiKwik Helpline Number- +91 [protected] & +91 [protected] not be connected .

Pls refund my MobiKwik a/c
Thank-you