Mobikwik Complaints & Reviews

I have booked a bus ticket of 1319 RS on 15th April 2017 and applied coupon sunny300 for 300 cash back . But have not received the cash back till now. And the customer care no. Is also not working. The coupon had minimum transaction as 900 and also the coupon was applied . So why not the cash back. Tried to go to querry section but not lodging complain.

Every time i recharge my mobile/dth via mobikwik.com, it blocks my money.

it shows successful payment but doesn't transfer money to mobile/dth account.
there is no customer care no. provided by them.
The only way to contact them is through mail or else raise the ticket, which they never reply back. To solve the problem they take forever.

it happened twice with me.
i did a DTH recharge of Rs 1500 (sun direct ) and it shows successful payment but don't know where the money went. Today is the last date to recharge my sundirect account. I need my money back urgently.

forget about the cashback, they don't even give the customers money back. it really sucks.
******************************************
Invoice
Order #
STV[protected]

Date
15 Apr 2017, 09:06 AM IST
Product Amount

Wallet Debit, Via Mobile Recharge
SunDTH [protected] dth 15 Apr 2017 ` 1, 500
TOTAL AMOUNT ` 1, 500
******************************************************

Sir
My name is Thasneem -
email: thasneem.[protected]@gmail.Com
mobile no.: +91 [protected]
I have transferred an amount of Rs.1687/- from my mobikwik wallet to my federal bank account on 11.04.2017, the amount deducted from my mobikwik wallet instantly but didn't get credited to my bank account yet. I have attached the screenshot of my mobikwik account details and the transaction history. I request you to solve this problem asap.
Thank you
Thasneem M
[protected]

I recharged my Sundirect connection No: [protected] on 13-04-17 at 5PM with Rs.1050...The Money was deduced in my bank account and the recharge was not credit in my sundirect account...I complained many times but the customer care not responce...If you try to cheat me I will go to consumer court...I want my money back...
My transaction Id: STV[protected]

The main reason of complaint is What type of cheap customer care you have??? The recharge done after you are not send any success mail for me...Very thirdclass behavior...I want my money back????

Hi my name is trevor..
Money was deducted from my account and i did not recieve da money in my wallet.. It's been over a weak and i'm not getting any response on this issue.. Plsss refund back da money soon.. I dnt know how much time you people are taking to resolve da problem.. Resolve it soon i need back the money.. Seriously now for my money i have to beg for it back..

Police —

सेवा मे,
थाना परभारी
GOLA थाना
विषय - he has called and asking bank details and one my parent account has hacked,
महाशय,
उपरूक्त विषय के संबंध मै निवेदन है की मेरे मोबाईल नंबर [protected] पर दिनांक - 014/04/2017 को सुबह करीब 08:55 बजे मोबाईल नंबर [protected], [protected] से फोन आया जब मैने फोम उठाया तो गाली गलौज करते हुअे परिवार कि महिलाअों के विरूढ गलत सलत बोलने लगा मोबईल नंबर [protected] से दिनांक 4/03/2017 को भी फोन आया था और मुझे कहा गया था की मै PAYTM से बोल रहा हुँ और कहा कि मै आपके एेकाउंट मे Rs 2030 ऐड कर दुँगा और फिर उसने मझसे खाता नंबर माँगा तो मैने दे दिया उसके बाद उसने मुझसे ऐ टि अम नंबर माँगा मैने नही दिया तो गाली बक कर फोन काट दिया उसके बाद पुनः मेरे मोबईल नंबर [protected] पर 14/04/2017 को सुबह करिब 08:55 बजे मोबाईल नंबर [protected] से पुनः फोन आया और गाली गलौज करते हुअे परिवार कि महिलाओं के विरूढ गलत बात बोलने लगा जिससे कि मै काफी परेशान हो रहा हुँ
अतः आपसे मेरा सादर निवेदन है कि मोबाईल नंबर [protected] से फोन करके गाली गलौज करने वाले के विरूढ उचीत कानुनी कारवाई कि जाय जिससे की ये लोगो को परेशान करने से बाज आये और ईसे उचित कानुनी सजा मिले

आपका विश्वास भाजन
Manu kumar
दिनांक- 14/04/2017
मो० न० - [protected]

Recharge done to my mobile no. [protected] using mobikwik application on 09.04.2017
Amount deducted from my bank account but not yet recharge till now.i have tried their customer numbers but this numbers are not working/no response.in their website also i have given compliant about this.still it is showing as in progress from 9th april 2017.kindly look in to this problem and get back my amount of Rs.303

mail id -sn.[protected]@gmail.com

I am use mobikwik wallet to bank money transfer 5 to time but only two time transferred amount rs -2390 /- +5000

Credited in account and 3 time transfer amount rs. 5000+5000+5000 total amount not to be credited my bank account please find my wallet account and refund my money urgent

My registered mobile number [protected]

Transaction id number

[protected]

[protected]

[protected]

[protected]

[protected]

Find all transactions id and refund my money

Please reply my mail and watsapp and

Call my number [protected]

Sir, I have made a payment o 510 to UTS app from mobikwik( Zaakpay gateway) amount is deducted from my account but neither is deposited to UTS app nor refunded to my bank account it has been 4 days but no response from Zaakpay my details is given below.
This payment made through mobikwik but neither mobikwik is responding nor zaakpay. it's really a harassment
TO TRANSFER
INB Zaakpay ZAAKPAY Payments
ISBI[protected]IGABCNKQN9

510.35 date 10.04.2017

Respected sir/mam,
The undersigned has transferred rs.970/- from my mobikwik wallet to my icici bank saving account, excluding processing charges rs.29.10/- (Transaction id: t4kndb5r5q9j) on 10th april-2017 at 6:36pm though my registered mob. No.[protected]. Still rs.970/- has not been credited into my icici saving account after going to completion of 3rd days. Now it is very regret to mention here that though the amount of rs.970/- had already deducted from my wallet same time, but the same could not be credited into my bank account. I have mailed 7-8 time to mobikwik organization but unfortunately to say that, mobikwik organization is not taking seriously in this matter. Customer care phone is not working yet. Sir/mam i am requesting to you please look into matter seriously in the favour of the undersigned. It is also therefore requested to do the needful at the earliest and credit rs.970/- to my mobikwik wallet either my bank account for which i shall remain greatfull to you..
This is for your kind perusal and necessary action please.

Thanks & reagrd,
Ajit kumar srivastava,
Transaction id: t4kndb5r5q9j
Mob.[protected]

As mentioned i've done my recharge through mobikwik on 08'april2017 - 9.00am.
Amount got deducted from my account as it was an debit card, but recharge not yet done.
It have happened on the previous occasion also.
It never happens with any other portal.
If this same thing gets repeated, the reliability/faith factor will be at stake.
Please revert at the earliest as it is causing a lot of inconvenience.
Arun-[protected] (Idea prepaid mobile number)

Sir I will add 201 rupees in my mobikwic wallet num [protected] I will complaint my issue in my mobikwic app but no any reply for u plz slove my problem I will face so many problems for the adding the money in mobikwic wallet I will add my money at the date of April 10 2017 I given so many complaints in my mobikwic app there's no reply for any complaints I will stragull for this problem Plz slove my problem thanking you c v nagendra reddy

Dear sir,

May name is Ajay Rawat. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for Reliance GSM Mobile postpaid bill payment for Mobile no [protected] amount 1195.00 dated[protected]. However, error occur, my bill payment was not made, and amount debited from my Bank of India (net banking).

Please check and let you know about the many. Money was not credited to my Mobikwik wallet or to my bank account Bank of India.

Thanks in advance.

Ajay Rawat
[protected]

Dear sir,

May name is Ajay Rawat. My user id is [protected] against alternate email id [protected]@gmail.com. I was made order for Reliance GSM Mobile postpaid bill payment for Mobile no [protected] amount 1195.00 dated[protected]. However, error occur, my bill payment was not made, and amount debited from my Bank of India (net banking).

Please check and let you know about the many. Money was not credited to my Mobikwik wallet or to my bank account Bank of India.

Thanks in advance.

Ajay Rawat
[protected]

On 11apr evng i made online transaction in mobikwik app to recharge i add money to wallet but Amount got debited from account but it's not showing in walet then went to help section click and loged a complaint they 3days and reply it vl take 3 to 15 days to return and I stil searching its phone number of customer service which u get all r wrong I google it searching where is mobikwik company office number not finding so then called bank and registered complaint so I requesting u to check where the amount pls chk and tell my phone number [protected]

I have paid 2 month's BESCOM electricity bill of Rs. 1027 through Mobikwik. Amount has been deducted from my account but BESCOM has not received my payment yet. I have lodged a complaint in Mobikwik as well on 3rd April, 201but they are not responding to any mails. They do not even have a customer care number to contact. Please help me resolve this issue asap..

Sir,
I paid my electricty bill (jaipur vidyut nigam limited) on dated 01/04/2017. but, i inquirie about my bill that is due. i want know about the my electricty bill staus. and return my bill amountrecently.

My k. no. is :[protected]

My mobikwik id is :- [protected]

Other detail and payment receipt is attatched.

Sir,
I paid my electricty bill (jaipur vidyut nigam limited) on dated 01/04/2017. but, i inquirie about my bill that is due. i want know about the my electricty bill staus. and return my bill amountrecently.

My k. no. is :[protected]
Owner's of bill :- ram pat
My mobikwik id is :- [protected]

Other detail and payment receipt is attatched.

I paid my electricity bill via mobikwik. But even after 10 days of payment money is not credited into the account. My biller is saying that it did not receive any payment. I have transaction id as well as the message of debiting money from my bank account.
I tried to call customer care numbers but both of them are not working.
Mobikwik dont even have a email id.

I ordered Dominos pizza on 9th April in Pune. and opted to pay via Mobikwik as it was offering 20% cb.
after order it supposed to provide stated CB, but no update on the site and Dominos is asking to check with Mobikwik.

I created ticket on mobikwik site also but there is no update.
seems they are faking and cheating the customers. any help in this regards highly appreciated.