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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
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Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 230

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T
This is A FAKE WEBSITE
from Jamshedpur, Jharkhand
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This is a fake website

Address:Gurgaon, Haryana
Website:This website

Bhenchodo tatti khao tum card details chaahie chtutiyo ko saale farzi webbsite bana rakhi hai bhosdiko.. tumhari maa ne bhi gaand bigaad di tumko paiida karke...madarchodo tum bhenchod roti khaate ho ya tatti saale tumhara baap bhi farzi hoga.kiski aulaadein ho tum kutte ki.....
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A
Aditya Khunteta
from Jaipur, Rajasthan
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Money deducted but recharge not done for my jio rs 402 recharge.

Address:122002
Website:www.mobikwik.com

Hello,
i had made a recharge of rs. 402 for my jio number on 7th April from Mobikwik. Now the problem is that the money i.e. rs 402 is deducted but the recharge is not done. I have tried writing other complaints to the company but there were no reply even after 24 hours. I now want a refund as the benefits under this offer has expired.
Order # RJ[protected]... Please Help Me To Resolve This Problem....
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N
Nand0
from Ahmedabad, Gujarat
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Re

I had done the recharge of jio 303 on 06 April 17 but still waiting for the recharge, mobikwik deducted money from the account but recharge not done, for this issue I have raised the ticket two times but no response from mobikwik. There must be customer care no. for quick resolution of query and if you raise the tickets than you have to wait for 2 day for query resolution... Worst customer support, I have ever seen, if will not get reply...
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A
Anshul Gour
from Jamshedpur, Jharkhand
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Recharge not done yet but amount deducted

Address:Gurgaon, Haryana
Website:Mobikwik app

I had done a recharge of ₹402/- on my mobile number [protected] with my SBI debit card on mobikwik. money has been deducted from my bank account but recharge is not yet done I have been told that my issue would be solved in 48hrs it's been 3rd days today not my recharge nor my refund has been arrived yet .had written many complaints to them on their app but tgey didnt respose even yet transaction number is RJ[protected]...
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Address:560016
Website:Mobikwik

Hello I have transferred the funds from my mobikwik wallet on Wednesday Rs.6400 I have the confirmation and amount has been deducted, but the amount has not been transferred to my friends mobikwik wallet.its very embarrassing from mobikwik I need that money to be refund to me or to transfer to my friends...it was given for medical expenses please I need any kind reply or response from mobikwik peoples..i have been contacting to there customer...
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M
Music India
from Ahmedabad, Gujarat
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Recharge not done but money deducted

Address:382345

I have recharged my and my family's jio number through mobikwik but only 2 of them are successfully recharged. And remaing two did not get any recharge
And i compliant in app too but did not get recharge or refund. Such poor customer support mobikwik have. I am giving my recharge details below hoping positive response from mobikwik or else i will take some legal action on this.
The first no is -[protected] with rs 303 my mobikwik...
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S
Sneha Jayal
from Hyderabad, Telangana
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Money not refunded for order placed on 26th Feb 2017

Address:New Delhi, Delhi, 500016
Website:MobiKwik.com

The transaction went through Mobikwik payment gateway but the order did not get placed in pizza hut on Feb 26 2017. I raised a ticket for same on March 06th 2017. However they did not resolve the issue and have closed the ticket. You can find the details of the transaction in the attached screenshot.

I even did not receive a call from their end. No one picks up call in their office....
+1 photos
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A
Ashwini singham
from Korba, Chhattisgarh
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Not done recharge and also debit money from account

Sir, i ashwini singh my no is [protected].. Yesterday 7 april 2017 i recharge in this no on the amount of 402, but recharge is not done and mobikwik debt my money... Please kindly recharge on my no.. Either refund my money otherwise i will go to the consumer forum... Sir please kindly recharge on my jio no... If the summer offer had gone then i cant do any thing......
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N
naresh gehlot
from Lucknow, Uttar Pradesh
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Recharge related

Address:Pali, Rajasthan, 306126
Website:[email protected]

Dear sir,

I recharge for rs 303 on my jio no. [protected] as on 7th apr. But till now i didn't get recharge on my jio no. And also not get refund in my mobikwik account.
I'm very disappointed due to his services. Till now neither i get my recharge or nor refund. Please refund or recharge asap.

Its worst service ever i got from this...
Regarding your service i will go to consumer court plz recharge...
+1 photos
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S
saikatbera
from Kolkata, West Bengal
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Money deducted but Recharge not done please help me sir

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge...
+1 photos
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H
Hiteshshivani
from Delhi, Delhi
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Regarding Bill Payment

Address:144001
Website:Mobikwik

Hello team,
Greetings!!

I have done my payment through mobikwik of Rs 450
I received a mess that payment successful (attached is the screenshot for your reference) however there is no deduction was done from my vodafone bill account.
I called on vodafone customer care they said there is no recharge done on this [protected] account.
How is it possible.
Mobikwik is just fake & fraud.
They...
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S
suresh. solanki
from Lucknow, Uttar Pradesh
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Not recharge jio no

Address:Jaipur, Rajasthan, 302020

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge...
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A
arpandey
from Ingraj Bazar, West Bengal
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Recharge amount deducted from my bank account but recharge not done.

Address:712306
Website:www.mobikwik.com

Dear sir,
April 6 i try to recharge jio summer suprise offer total amount of 402 from my mobikwik account. Recharge amount deducted but recharge not done. I try to call various mobikwik customer help line number but every number says switched off. At this point i am in big dilemma what to next. Pls help me to got my money back.
Contact no - [protected]
Email - [protected]@gmail.com...
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A
Abdul Alvi
from Noida, Uttar Pradesh
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Deficiency in Service.

Address:New Delhi, Delhi, 110075
Website:www.consumercomplaints.in

Dear Sir/Madam,
I had made following recharges through your app. While one recharge amount of Rs.303=00 was meant for 91-[protected] a Jio # in my use was misdirected by your app. to Airtel vide. Transaction id. EN[protected]. I immediately conveyed this matter to your Helpdesk & requested for immediate action. No response has been received so far.
The second recharge pertains to BSNL-UP East # [protected]. The operator has...
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A
ajmalsabir
from Lalganj, Bihar
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Not success cosa

Address:Siwan, Bihar, 841226

Sir,
I recharge with my jio no 303 recharge has not successfull but my money has deducted i try to contact with mobikwik care no. It's not valid no plzz help and contact with me why you are vex me i recharge any no but not it's fast success and it recharge is not done you work badly and your service is very badly your service are unlikely you all are not work at timely...
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M
Mohd Savej
from Pune, Maharashtra
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I didn't receive my cash back offer

Address:Ratnagiri, Maharashtra, 410501

Sir i don't have found my cash back money in my mobikwick account but the offer is if you recharge your jio no with 402 then 82 rupee is cash back but i didn't found my cash back money.
Plz sir help me asap.
Sir my mobikwick id is :[protected]@gmail.com
And mobile no is - [protected]
Pls sir help me and give solution as soon as possible because i'm worried if the problem is not resolved then i deleted my account on...
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T
ThakkarKaushal
from Mumbai, Maharashtra
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Transfer related

Address:400054
Website:www.styleonartfactory.com

To,
Team mobikwik..
Kindly note: i, kaushal thakkar here, have transferred sum of rs 700.00 from my mobikwik account to my paytm account on 3rd april 2017 at the time 05:52 pm... With the transaction id 54c4236a7291b.
It is not been credited yet in my paytm account.
I have been trying to contact customer care, but not connected after many attampt.
So, i here with request team mobikwik to resovle this issue...
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D
dev sagar
from Delhi, Delhi
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Bill recharge through mobikwik website

Address:122002
Website:mobikwik

Sir/madam yesterday i have paid bill of electricity from ur website but money deducted but bill not paid u can check it Apr 06, 2017 7:22PMRecharge/Bill payment for[protected] Transaction Id: MP[protected] ? 2, 260 Invoice pls pay bill for it or to refund back so that i can pay bill pls help me out i really trust u and always pay bill from it pls not to disappoint me help me as soon as possible..i will wait for ur response my contact no is [protected]br...
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S
Santosh raja
from Hyderabad, Telangana
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Money deducted but no tickets booked

Address:50079
Website:Mobikwik

I have booked my tickets through mobikwik and 342 rs have been deducted from my wallet but the tickets have not been booked and the payment page shows that the transaction was cancelled . But money has been deducted. I demand returning of my money back to my wallet immediately . There is no response from the company even after i have registered the complaint with them ....
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S
shivanand choudhart
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No charge but money deducted

Address:New Delhi, Delhi, 110044

Hello sir,
I have reacharger my reliance jio number with Rs. 402 for jio summer offer and prime membership activation.As my reacharge process has dome my account balance money has deducted but reacharge is not done till now to my number. Also according to offer of MobiKwik a supercash of 82 also should be given to me but that is alsl not received till now.
Hello
I have added a query related to this in my mobikwik app...
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