Mobikwik Complaints & Reviews

Dear sir,
April 6 i try to recharge jio summer suprise offer total amount of 402 from my mobikwik account. Recharge amount deducted but recharge not done. I try to call various mobikwik customer help line number but every number says switched off. At this point i am in big dilemma what to next. Pls help me to got my money back.
Contact no - [protected]
Email - [protected]@gmail.com

Dear Sir/Madam,
I had made following recharges through your app. While one recharge amount of Rs.303=00 was meant for 91-[protected] a Jio # in my use was misdirected by your app. to Airtel vide. Transaction id. EN[protected]. I immediately conveyed this matter to your Helpdesk & requested for immediate action. No response has been received so far.
The second recharge pertains to BSNL-UP East # [protected]. The operator has not conveyed recharge status to me.
You are requested to immediately reverse Rs. 303 to my account by contacting Airtel who are holding this amount fraudulently.
As far as second issue is concerned you are requested to contact BSNL & get this amount credited to my account balance.
I give you 48 hours to resolve both issues failing which I shall be constrained to refer this matter to appropriate authorities for appropriate action under Cyber Fraud.
Abdul Qaiyum Alvi.

Sir,
I recharge with my jio no 303 recharge has not successfull but my money has deducted i try to contact with mobikwik care no. It's not valid no plzz help and contact with me why you are vex me i recharge any no but not it's fast success and it recharge is not done you work badly and your service is very badly your service are unlikely you all are not work at timely

Sir i don't have found my cash back money in my mobikwick account but the offer is if you recharge your jio no with 402 then 82 rupee is cash back but i didn't found my cash back money.
Plz sir help me asap.
Sir my mobikwick id is :[protected]@gmail.com
And mobile no is - [protected]
Pls sir help me and give solution as soon as possible because i'm worried if the problem is not resolved then i deleted my account on mobikwick and i use to another app instead of this.
Thank you.

To,
Team mobikwik..
Kindly note: i, kaushal thakkar here, have transferred sum of rs 700.00 from my mobikwik account to my paytm account on 3rd april 2017 at the time 05:52 pm... With the transaction id 54c4236a7291b.
It is not been credited yet in my paytm account.
I have been trying to contact customer care, but not connected after many attampt.
So, i here with request team mobikwik to resovle this issue as early as possible.

Sir/madam yesterday i have paid bill of electricity from ur website but money deducted but bill not paid u can check it Apr 06, 2017 7:22PMRecharge/Bill payment for[protected] Transaction Id: MP[protected] ? 2, 260 Invoice pls pay bill for it or to refund back so that i can pay bill pls help me out i really trust u and always pay bill from it pls not to disappoint me help me as soon as possible..i will wait for ur response my contact no is [protected]
my email id is [protected]@gmail.com

I have booked my tickets through mobikwik and 342 rs have been deducted from my wallet but the tickets have not been booked and the payment page shows that the transaction was cancelled . But money has been deducted. I demand returning of my money back to my wallet immediately . There is no response from the company even after i have registered the complaint with them .

Hello sir,
I have reacharger my reliance jio number with Rs. 402 for jio summer offer and prime membership activation.As my reacharge process has dome my account balance money has deducted but reacharge is not done till now to my number. Also according to offer of MobiKwik a supercash of 82 also should be given to me but that is alsl not received till now.
Hello
I have added a query related to this in my mobikwik app but there is no action upon it. I have no number to contact MobiKwik customer support and the number on inter et is not working

Plz do reacharge or refund my money.

Dear sir,

I recharge for rs 303 on my jio no. As on 7th apr. But till now i didn't get recharge on my jio no. And also not get refund in my mobikwik account.
I'm very disappointed due to his services. Till now neither i get my recharge or nor refund. Please refund or recharge asap.

Even i had earlier so many complaints to this they have not yet resolved since past 1 month
Still i trusted and made a recharge
But again same
Its worst service ever i got from this

I had paid my electricity bill on 9th March 2017 viz Mobiwik. They had mailed me that the payment was successful. But when I checked for the bill payment for next month, it was still adding up previous month's amount, implying it was due too. I had raised a ticket regarding this. They had closed the ticket without any proper resolution. When I reopened the ticket, I was supposed to get a reply from them within 48 hours, but no help. Hence, raising this issue here for the following reasons:
1. Not updating my electricity bill even after deducting amount.
2. Poor customer care.
Also, on BESCOM site, I can see that previous month's bill has been paid and bill only for this month is pending. But since I have money in my Mobikwik wallet, which again I can't transfer to my bank account, I'm choosing to pay via mobikwik.

I was doing a recharge of 303 on my jio no. 1 rupee was deducted from my wallet and remaining 302 from my account but the amount of 302 rupees is deducted 2 times from my account. Mobikwik must refund my money. This app is always doing such things with customers. If my issue is not solved i will never use it again or refer to any one. Worst experience, i had shopped for thousands of rupees hundreds of times buy never faced any problem from other apps. Then why mobikwik makes problem. Solve my issue otherwise i will take strict action. My ticket Id Of booking complaint on mobikwik app is - #6326061. And my registered no on the app is[protected].

Sir,
I try to do recharge through your app and i added money rs 303 from my bank account. The bank account is debited with 303 rupees but wallet is not credited with 303 rupees. Its been more than 24 hours but still no reply or no action is being taken. kindly do add it as soon as possible. My mobile number is [protected]. I registered a ticket also and ticket id is #6313327.

I have paid an amount of Rs. 102.01 from my mobikwik wallet to ibps gateway. The amount has been debited from the wallet but didn't get received at the merchant. Please refund the amount in the wallet so that i can make the payment. Registered email id-- [protected]@gmail.com Registered mobile no. -- [protected] Transaction id-- IMBK[protected]

regarded
PRANGIL RAI

While paying money from my wallet to pay electricity bill (INR 1503). The amount got deducted from my mobikwik wallet but not credited to my account. i am following it up [ticket numbers 6311843 but it just shows in progress. The transaction id is IMBK[protected]. My email id is [protected]@rediffmail.com. None of the customer care numbers are working. Its very unfortunate that such company is least concerned about the harassment caused to the customers. I am checking my account multiple times but no one has even bothered to reply to this issue

Hi,

on dated 7th April during the recharge of Airtel mobile no [protected] rs 1996 is deducted from my Bank account but that amount neither received in my wallet not mobile is recharged

please help me to refund the same in account or mobikwik wallet urgently

reference deducted received attached herewith

Thanks

[protected]
[protected]

While transferring money to bank [4999/-] from my wallet amount deducted but not credited to my bank account, i am doing followup from many days [ticket numbers 6302163 /6169001] but they say transactions is successful and resolving the ticket, and all the customer care numbers mentioned are not working same issue happened to one of my friend. I dont know how to get this amount and reach customer care... Kindly take this complaint and if this is fraud app /company kindly seal this as many of the customers amount is getting blocked.

On 4th April a guy called me from the std contact no of MobiKwik IE [protected] asking abt my card cvv no and otp...They atleast sent me 15-18 otps against my card, I didn't give any information regarding my details to them then also they debited Rs 2000 from my account and transferred the money to an unknown which I totally don't even know...On getting the msg of money transfer from Ur site to that particular no I immediately called that person and he told me that he also don't have that amount with him...So where's money...U all are making money by doing the fraud with the people ...I want my refund it will be good for u i[censored] return my money to me otherwise m seeing to it that how legal and strict actions can be taken against u all...It's a request from other customers that do not use MobiKwik for any type of transaction Plz...And the MobiKwik team it will be good for u i[censored] return my money back to me...I have also raised ticket ids#6318344 & #6314271... So better come in action...Below attatched screenshots are proof o[censored]r fraud done with me and let me be very clear I want my money back

I added 5000 rupees to my mobikwik wallet. I want to transfer that money to my bank account. The money was added sucessfully to the mobikwik wallet. While transferring money, the money was deducted from the wallet but doesnot received on my bank account. Need resolution.
Why the hell is this company's apps are there if so many people are having problem with their fund transfer. Adding the picture below which shows money was added to the wallet and also deducted from the wallet.
All the apps of this company should be banned. And company should be fined. As all the customer care contact numbers are also not working. This is stupidity of the company why the hell there is not any contact number. They do not have funds to have one customer support where people can call and have resolution. Not even replying on mails.
Fraud company.

After some failed attempts at giving the PIN even though i was writing the correct digits.. my transaction failed . After that i tried the OTP method of changing the PIN and after i typed the OTP digits it showed that "Txn Lock not enabled for your account " !! PLEASE resolve my issue !! MY NO. IS [protected] AND EMAIL ID IS binod.[protected]@gmail.com

I am using mobikwik since past 2 years. From April 1, 2017 whenever I am trying to login, its saying as "user is dsabled". I think that Mobikwik disabled my account and deducted my wallet balance due to inactivity.. My account is linked to my email id [protected]@gmail.com. I request you to help in this matter and restore my wallet balance and also to enable my account so that I can use my balance. Thank you.