Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com

1

Updated: Dec 1, 2025

Complaints 7161

Resolved

862

Unresolved

6299

So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik

Mobikwik reviews & complaints page 232

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 683565

Website: www.mobikwik.com/moneytransfer/send-to-bank

I have made my recharge for bsnl.. but it doesn't happen and the refunded money gone to only their wallet. Now they are saying you need to add more money for recharge as they need a minimum balance. and I can't transfer it to my bank account

They are having a very crooked way of extracting money against norms. They produce baits and shows some technical difficulty to get more money.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: This website

Bhenchodo tatti khao tum card details chaahie chtutiyo ko saale farzi webbsite bana rakhi hai bhosdiko.. tumhari maa ne bhi gaand bigaad di tumko paiida karke...madarchodo tum bhenchod roti khaate ho ya tatti saale tumhara baap bhi farzi hoga.kiski aulaadein ho tum kutte ki..

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122002

Website: www.mobikwik.com

Hello,
i had made a recharge of rs. 402 for my jio number on 7th April from Mobikwik. Now the problem is that the money i.e. rs 402 is deducted but the recharge is not done. I have tried writing other complaints to the company but there were no reply even after 24 hours. I now want a refund as the benefits under this offer has expired.
Order # RJ[protected]... Please Help Me To Resolve This Problem.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had done the recharge of jio 303 on 06 April 17 but still waiting for the recharge, mobikwik deducted money from the account but recharge not done, for this issue I have raised the ticket two times but no response from mobikwik. There must be customer care no. for quick resolution of query and if you raise the tickets than you have to wait for 2 day for query resolution... Worst customer support, I have ever seen, if will not get reply from mobikwik than I will complain in consumer forum. I have gone through the user reviews and all of them faced too many forgery issue, so suggest all the users to uninstall the app and save their money. SAME ISSUE I WILL SHARE ON FACEBOOK AND MADE AWARE ALL OF THEM, AND SUGGEST THAT DO NOT USE THIS WORST APP.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: Mobikwik app

I had done a recharge of ₹402/- on my mobile number [protected] with my SBI debit card on mobikwik. money has been deducted from my bank account but recharge is not yet done I have been told that my issue would be solved in 48hrs it's been 3rd days today not my recharge nor my refund has been arrived yet .had written many complaints to them on their app but tgey didnt respose even yet transaction number is RJ[protected]

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560016

Website: Mobikwik

Hello I have transferred the funds from my mobikwik wallet on Wednesday Rs.6400 I have the confirmation and amount has been deducted, but the amount has not been transferred to my friends mobikwik wallet.its very embarrassing from mobikwik I need that money to be refund to me or to transfer to my friends...it was given for medical expenses please I need any kind reply or response from mobikwik peoples..i have been contacting to there customer service but all numbers are switch off or not responding.Kindly do the needful.
Regards
Shabeer Khan

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 382345

I have recharged my and my family's jio number through mobikwik but only 2 of them are successfully recharged. And remaing two did not get any recharge
And i compliant in app too but did not get recharge or refund. Such poor customer support mobikwik have. I am giving my recharge details below hoping positive response from mobikwik or else i will take some legal action on this.
The first no is -[protected] with rs 303 my mobikwik order id is-rj[protected]
And second no is - [protected] with rs 402 my order id for that is-rj[protected]
Hoping help from mobikwik or else you lost your one regular customer.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 500016

Website: MobiKwik.com

The transaction went through Mobikwik payment gateway but the order did not get placed in pizza hut on Feb 26 2017. I raised a ticket for same on March 06th 2017. However they did not resolve the issue and have closed the ticket. You can find the details of the transaction in the attached screenshot.

I even did not receive a call from their end. No one picks up call in their office.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, i ashwini singh my no is [protected].. Yesterday 7 april 2017 i recharge in this no on the amount of 402, but recharge is not done and mobikwik debt my money... Please kindly recharge on my no.. Either refund my money otherwise i will go to the consumer forum... Sir please kindly recharge on my jio no... If the summer offer had gone then i cant do any thing...

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pali, Rajasthan, 306126

Website: [email protected]

Dear sir,

I recharge for rs 303 on my jio no. [protected] as on 7th apr. But till now i didn't get recharge on my jio no. And also not get refund in my mobikwik account.
I'm very disappointed due to his services. Till now neither i get my recharge or nor refund. Please refund or recharge asap.

Its worst service ever i got from this...
Regarding your service i will go to consumer court plz recharge my jio no. [protected].

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge my jio no.[protected]

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 144001

Website: Mobikwik

Hello team,
Greetings!!

I have done my payment through mobikwik of Rs 450
I received a mess that payment successful (attached is the screenshot for your reference) however there is no deduction was done from my vodafone bill account.
I called on vodafone customer care they said there is no recharge done on this [protected] account.
How is it possible.
Mobikwik is just fake & fraud.
They are doing fraudulent activities & making fool of customer
Pls check & revert soon

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302020

Dear Sir,

I recharge for rs 303 on my jio no. [protected] as on 7th Apr. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Its worst service ever I got from this...
regarding your service i will go to consumer court plz recharge my jio no. [protected]

Mobikwik customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by suresh. solanki Hi i have recharged my jio no [protected] on 7/4/2017 by offer of 303 and get 53 cash back but my phone no yet not have been recharged and in my mobikiwik account they have cut the charged now what should i do plz tell me on above no. i can provide whole detail if problem will not be resolved i will go for further other department plz recharge my number

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 712306

Website: www.mobikwik.com

Dear sir,
April 6 i try to recharge jio summer suprise offer total amount of 402 from my mobikwik account. Recharge amount deducted but recharge not done. I try to call various mobikwik customer help line number but every number says switched off. At this point i am in big dilemma what to next. Pls help me to got my money back.
Contact no - [protected]
Email - [protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110075

Website: www.consumercomplaints.in

Dear Sir/Madam,
I had made following recharges through your app. While one recharge amount of Rs.303=00 was meant for 91-[protected] a Jio # in my use was misdirected by your app. to Airtel vide. Transaction id. EN[protected]. I immediately conveyed this matter to your Helpdesk & requested for immediate action. No response has been received so far.
The second recharge pertains to BSNL-UP East # [protected]. The operator has not conveyed recharge status to me.
You are requested to immediately reverse Rs. 303 to my account by contacting Airtel who are holding this amount fraudulently.
As far as second issue is concerned you are requested to contact BSNL & get this amount credited to my account balance.
I give you 48 hours to resolve both issues failing which I shall be constrained to refer this matter to appropriate authorities for appropriate action under Cyber Fraud.
Abdul Qaiyum Alvi.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Siwan, Bihar, 841226

Sir,
I recharge with my jio no 303 recharge has not successfull but my money has deducted i try to contact with mobikwik care no. It's not valid no plzz help and contact with me why you are vex me i recharge any no but not it's fast success and it recharge is not done you work badly and your service is very badly your service are unlikely you all are not work at timely

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ratnagiri, Maharashtra, 410501

Sir i don't have found my cash back money in my mobikwick account but the offer is if you recharge your jio no with 402 then 82 rupee is cash back but i didn't found my cash back money.
Plz sir help me asap.
Sir my mobikwick id is :[protected]@gmail.com
And mobile no is - [protected]
Pls sir help me and give solution as soon as possible because i'm worried if the problem is not resolved then i deleted my account on mobikwick and i use to another app instead of this.
Thank you.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400054

Website: www.styleonartfactory.com

To,
Team mobikwik..
Kindly note: i, kaushal thakkar here, have transferred sum of rs 700.00 from my mobikwik account to my paytm account on 3rd april 2017 at the time 05:52 pm... With the transaction id 54c4236a7291b.
It is not been credited yet in my paytm account.
I have been trying to contact customer care, but not connected after many attampt.
So, i here with request team mobikwik to resovle this issue as early as possible.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122002

Website: mobikwik

Sir/madam yesterday i have paid bill of electricity from ur website but money deducted but bill not paid u can check it Apr 06, 2017 7:22PMRecharge/Bill payment for[protected] Transaction Id: MP[protected] ? 2, 260 Invoice pls pay bill for it or to refund back so that i can pay bill pls help me out i really trust u and always pay bill from it pls not to disappoint me help me as soon as possible..i will wait for ur response my contact no is [protected]
my email id is [protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 50079

Website: Mobikwik

I have booked my tickets through mobikwik and 342 rs have been deducted from my wallet but the tickets have not been booked and the payment page shows that the transaction was cancelled . But money has been deducted. I demand returning of my money back to my wallet immediately . There is no response from the company even after i have registered the complaint with them .

Mobikwik customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by Santosh raja Mobile no for contact [protected]
Email for contact [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines