Mobikwik Complaints & Reviews

Dear Sir,

I have wrongly transfer Rs.500/- to mobile no.[protected] vide ref no.54c17032e5aee. You are requested to please refund the same amount to my accounts its urgent. Please help me to refund my amount as soon as possible. when i talk on this number he is very cheap person and use cheap language. So I request to please do the need full and take necessary action and refund my amount.

Regards
Honey

Some days ago, i have received refund ammount 3165/- into my wallet. i just wanted to send those money to bank account, but due to technical some fault, it's been failed.
But the main thing was that, they charged me 702.12/- and its not been sent to bank.
in the transaction history, it is show that 702.12 rupees has been bank refund but when i wanted to read that Invoice, it shows error. I already complained in help in the mobikwik app but I didn't get any reply. So please give my money back otherwise I'll have to take any other legal action towards your company.

my mobikwik mobile number is
[protected].

Dear Sir,

I am trying to pay my water bill through Mobikwik but Payment deduct from my credit card and added to my Mobikwik wallet.
Problem is that I am not able to pay water bill, always get massage "Failure:Unable to create RMSTxnId " Delhi Jal Board.

Please resolve it or refund my money to my account without any charge.
Please do ASAP so we can pay water bill on time.

My mail id : santosh.[protected]@gmail.com

Regards,
Santosh Kumar Singh
[protected]

Hi, i recharged my mobikwik wallet amount with a bank transaction amount of rs.1000/-. The transaction was succesful, but money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or at least credit it to my wallet. I have made complaint on their app but its been 4 days, they haven't replied yet (Ticket id : 6240340 on march 31st). My email id is konvicted. [protected]@gmail.com and my registered mobile number is [protected]. Thanks in advance. Kindly do the needful.

I am very unhappy with mobikwik as i recharged my JIO([protected]) number on 30th March but never got successful and i am trying to contact mobikwik customer care from 20th multiple times and till today 4rd april no one is bothered to reply and fix the issue with it. On 3rd April I Got Mail From mobikwik That ₹ 94 has been successfully added to your MobiKwik wallet! But Still I Didn't Get In My Wallet Or In Bank Account. WTF :(

Order #RJ[protected]
Date 31 Mar 2017, 11:24 PM IST
TOTAL AMOUNT ` 99

Paid By SBI DC 94Rs.+ 5rs. From Mobikwik Wallet = 99

Contact Me: [protected]/[protected]@gmail.com

148 rs Airtel plaln showing in mobikwik is wrong. According to mobikwik 148 rs local Airtel callfree and std Airtel call free and 300mb showing. But i not found such benefits then i contact to Airtel custer care. I know Such as benefits give Airtel at 145rs. So mobikwik wrongly gide me and i lose 148 rs and desire benefits. I want to judgment.

Thanks.
Prem Kumar

As I proceeded for reliance jio recharge on 31march for Rs303 . I used my supercash in my mobikwik wallet so total amount I had to pay was 286. My amount got deducted from bank account but it never added in my mobikwik wallet. I have raised complaint to mobikwik ( ticket ID- #6245238 on 1 st April & #6264198on 2april) but still no action. There is no mobikwik customer service number working.Please take some action.

I recharge the payment of Rs.99 jio number [protected] for jio prime membership on 1st April 2017 online form ICICI Credit card, I have received a message for deduction of my money from bank account but recharge not done. All know that this jio offer only valid till April 14th. I am not getting any positive response from the Mobiwik though . There is no customer care no available to contact them as well. I want my money to be refunded. Kindly take an action on this.

I have tried 99 rupes recharge on this nmber [protected].. But recharge is not done.. Or my 99 rupees has been deducated on my account wallat.

Transation id - rj[protected]

Transation date -31/8/2017 friday.

Plz solve this problam or refund my balance in my mobikwik wallat.

Or plz provide you your own orijnal contact nmber..

Thanku... All team...

PFA payment made to merchant from mobikwik wallet, merchant said they did not received any payment, kindly check and refund my amount to wallet. For further clarification call on my number [protected]
I will be highly obliged for your earliest response this time .. Please do not put your customers on hold this time like an idiot .

Thanks
Bobina

I am recharge my jio sim as 303 rupees. My money is deducted to bank but recharge is not done. I am contact many many time but he was not responce. So i kindly request to you sir please solve my problem as soon as and refund my money please.
My ticket number is #6257185
Please solve my problem or contact me
[Resolved] Mobikwik — Amount has been deducted, but recharge is not successful

I have made a...

I am order mobile from ebay.in via mobikwik payment mode on 18th march. Then ebay says out of stock product and intiate refund my amount to original payment mode mobikwik. Refund ref i'd is - imbk[protected]. But till time refund not received on my mobikwik wallet. I am create a complain ticket #6262575 on mobikwik help center with all proof screenshot attached on 1st april 9:46am
But till time no any answer received from mobikwik.

I am very unhappy with mobikwik as i recharged my JIO number on 30th March but never got successful and i am trying to contact mobikwik customer care from 30th multiple times and till today 3rd april noone is bothered to reply and fix the issue with it.

PFB the details for the order
Order no : RJ[protected]
Date : 30 Mar 2017, 10:31 PM IST
Recharge/Bill payment for JIO

If you want to loose the customer in just 99 Rs so be it ill never use mobikwik again and never recommend to anyone else if not resolved in next 24 hrs.

I had not received the cashback of Rs. 500 (100% cashback maximum upto Rs. 500) which was offered by mobikwik via purchasing from shopclues. Due to this offer I purchased Crompton Greaves Ceiling Fan of Rs.1513 and payment made to shopclues by your wallet to grab your offer of Rs. 500 (the cash back will be given within 24 hours of shipment of the product as per direction) but till now I have not received cashback while the product is received...

I am very unhappy with mobikwik as i recharged my JIO number on 30th March but never got successful and i am trying to contact mobikwik customer care from 30th multiple times and till today 3rd april noone is bothered to reply and fix the issue with it.

PFB the details for the order
Order no : RJ[protected]
Date : 30 Mar 2017, 02:31 AM IST
Recharge/Bill payment for JIO

If you want to loose the customer in just 99 Rs so be it ill never use mobikwik again and never recommend to anyone else if not resolved in next 24 hrs.

its on wallet and you need 5-6 days to resolve a ticket very bad and absured.

Regards
Ajay
Accountholder

I recharge the payment of Rs.99 jio number [protected] for jio prime membership on 1st april 2017 online form SBI debit card in night time 11: 16 pm, i message received for deduction rs.99 from bank account but recharge not done so really i am very disappointed with mobikwik site.so please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
Regards
Krunal valvi
contact no [protected]

Crated ticket last one week no one is responding on it .

fake customer care no provided.

# 6172516 MoneyTransfer23 Mar, 201711:41PM

01 Apr, 20171:15 PM Ticket #6254871 Recharge/Bills

I have transferred 113 wallet to my bank account money deducted from my wallet but not credited in account yet
23 Mar, 2017, 11:41PM

24 Mar, 2017, 4:36PM
Screenshot Attached
24 Mar, 2017, 2:05PM

Namaste! We understand that your money deducted but not updated in your bank account. Apologies for the inconvenience. We would like to inform you that your Order ID UVGXMDD4Y1CY has been successfully completed amount has been transferred to your bank account. Thank you for being a valued MobiKwik customer. Best Wishes! Team MobiKwik

24 Mar, 2017, 4:36PM
still it is not reflecting in my bank account
26 Mar, 2017, 1:53PM,
still awaiting for the update...
27 Mar, 2017, 3:15PM,
no reply from last two days...
29 Mar, 2017, 3:03PM

I am using mobikwik from my account [protected]. When i recharge mobikwik store all my past numbers those i thrown out. some times it selects one of the number when i select some other thing. and recharge go wrongly...

by the way i lost 50 rs... and now i am going to close all my mobik wik accounts and services...if the company does not refund the money

worst interface, and unable to create or raise a support ticket also...

Hello I'm sourabh I had done RC of 99 for Jio prime member but it's not happened yet though money was deducted from wallet
RC was done at 31 of March but never got answer from the support center of mobikwik.
I complained twice but still no answer and it's showing the complaint in progress since 31 March

My transaction ID is RJ[protected]
Kindly take a view at it
Ph no. :[protected]

I recharge the payment of Rs.99 against jio number [protected] for jio prime membership on 31st march 2017 online form PNB debit card in evening time 8:45p:m near about, i message received for deduction rs.99 from bank account but recharge not done so really i am very disappointed with mobikwik site.so please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
Regards
Amit Kumar
contact no [protected]