Mobikwik Complaints & Reviews

Amount was deducted and recharge failed and i got refund of 303₹ then i again recharged but amount deducted but recharge was not done. I called jio customer care but they said there was no problem from jio its from mobikwik, they didn't done the recharge of 303₹.
And i added 300 ₹ then it shows error but the amount was deducted but there was no entry in wallet, still i didn't got refund for that. I added again 300₹ then it...

Hi all,

I have a very bad experience with mobikwik. I got cashback on initial 1 or 2 transactions which can not be used in one shot. Only 10% of your balance points can be used at a time.

Secondly and mainly, mobikwik is making fool to others. You will so many ads of cashback but you will not get those cashback even after successful transactions, and complaints at their customer care. I am waiting for cashbacks...

Dear, i recharged my mobikwik wallet amount with a bank transaction amount of rs.2000/-. On 1st april 2017. The status of the webpage shows invalid, but money was deducted from my bank account and still not credited into the mobikwik wallet. Reading all the reviews here, i am very much concerned, kindly refund my money or atleast credit it to my wallet. My email id is nagoor. [protected]@gmail.com and my registered mobile number is [protected]. Thanks...

I recharged my jio no worth rs 303 yesterday at 9 pm but money got deducted from the wallet & i didn't get my recharge... I tried calling the customer care nos but it is useless... I raised the ticket... And the ticket id is #6262067... There is no response to this from mobikwik side... Not even able to know whether the recharge is successfully done or not... When trying to contact them through ticket it is saying that their agent is looking...

My registered mob no - [protected].
This is to inform u that we have recharge on 31march 2017 (Jio maharashtra - [protected]) 149/- rupees from your mobile application. The amount was cut from my mobikwik wallat but we did not get any recharge. The amount was gone. Pl do needful. And also did not recived transaction id. I need to refund my 149/- amount back......

Mobikwik se paisa kata
Sir mai mobikwik se apne acount ma 1000 rs 22/03/2017 ko bheja tha apne bache ko farm bharne k liye o paisa aaj tk transfar nhi hua aur mera bacha o farm bhi nhi bhar ska aur aaj tk mobikwik ne o paisa wapas bhi nhi kiya aur na hi koi karan bataya ki kyo nhi pahucha aur mobikwik ka koi helpline phon no se baat bhi nhi ho rha h sb no shwich off h kya aese hi digital cash ka sapna india ne dekha h ki bacho ka life...

Dear sir
I paid electricity bill through mobikwik app of amount 4812 rs on 12th march, my account has been debited but bill not paid yet.
I have also lodged same complaint in mobikwik help section with ticket no.6131556 on 17th march, which not resolved even after 14 days and customer care contact number not working.
Please resolve this issue as soon as possible.
Thanks and regard...

1700rs has not been added to my mobikwik wallet in which my bank had a debit of 1700rs. So in the help option i created a ticket which they told to do it id the problem has not solved. I made a ticket regarding this. But it is still in progress. It says that the problem will be solved within 30 minutes. But still now the problem has not been fixed. Please credit my 1700 rs to my bank account itself. I use the same email address for the mobikwik...

Yesterday i had added 190 rupees to my mobikwik wallet with email id: [protected]@gmail.com.but they deducted money from my bank account and they havent sent me any transaction details also.Only detail available is Ecom:89050028.I tried to contact the customercare and even sent an email from the app but still no replays from them.
Kindly take necessary action as soon as possible....

Respected sir,
I added some money to my mobikwik account. I need that money to book my new phone. on ebay. but they locked my account. i am in problem. they are asking to complete KYC but i am in Chandigarh now and KYC can not be done here. that option is available in Delhi.
It is requested to you that please help me to unlock my account so that i can use my money. This time I am not able to complete KYC....

Please provide a free transfer from wallet to bank.. Feeling cheated by the mobikwik company..U people have played with the trust of the common people..Please take back your decision..We are common people and we are suffering a lot of problems.a huge amount of money is being taken for transferring our own money to bank..This is like cheating..Paytm never charges money for transferring but y mobikwik.this is very heart breaking moment for...

Hello,
I have recharged with Jio Rs 499 on 31st mar, 2017 and this Amount got deducted twice.

CANCEL the below 2nd duplicate order IMMEDIATELY and refund the amount Rs. 499 to my wallet ASAP!
ORDER# RJ[protected]

Mobikwik ticket id# 6238814
Registered Mobile: [protected]

Angsuman
......

I'm your a new customer. I have try to recharge through your site "https://www.mobikwik.com" on 27th with the 500rs amount to [protected] airtel postpaid no. But recharge is failed.

The amount is redacted from my bank but recharge is not done, even it is not added to my wallet.

I have raised a compliant as
"my airtel no is not got recharge on 27 mar, 2017, 10:00pm"

Replay from your team...

I paid electricity bill with order id MP[protected] on 6th march.
It's 31 march now but they don't acknowledge me about the bill.
I try their helpline no but that was unreachable.
my account with a no [protected].
I tried their email customer support but they said it will take 2 to 3 days and then after they don't even reply to my mails
tell me solution what should I do....

I submitted bses bill with MobiKwik on 24 March, it is 31 March 2017 today and last day

It's still a not updated in bses

Also two times money has been deducted from my mobikwik account for payment of BSES electricity bill
Also, BSES site is not updated and i am getting emails/messages from them
Order # MP[protected] and Order # MP[protected]

Please refund one of them and update in...

I paid my electricity bill through mobikwik on 27 march 2017 and they said that it takes upto 72 hrs for bill to be paid but now its 31st march and my bill has still not been paid, as the bses website is still showing my bill as due. I request you to give me info about my transaction and if it is unsuccessful then plz refund the amount. My CA no is[protected]....

Hi

I have transferred money to my Mobikwik account.

After that i am not able to use my wallet money for anything so i would like to close my account and refund my money

But even for this there is no one to responding.

Could anyone consider this issue and see that my money gets refunded.

Amount 10, 000/-

Tried to different numbers of customer care but...

I was having 1800 points of max rewarded by pnb bank but when i redeemed i got msg from pnb... But was not reflecting in my a/c wallet what's the issue where the hell my points got stuck it never happened before hope mobimwik will take immediate measures & provide some olution to this matter ASAP
My registered mobile no ([protected])
Find screen shot also in attachment...

Hello sir..
My mobkwik account is not working while i ws using book my show n doing payment by mobkwik then payment deducted fro. My bank acc but my movie ticket iz not booked still. N i m unable to login as well as my no [protected] is my id.. Please resolve this i lost 300 rs cz of this.. I want my money n when i was doing log in with my no after validation of otp error is coming 'something wen wrong ' so whatever is a issue i don't...

I am waiting for cashback since Feb 23 when I used Mobikwik for filling petrol. As per the promotion, I was supposed to get cashback of Rs 100 in 24 hrs. So by 24 Feb I would have got the cashback. I did not get it even on Mar 3rd. When I complained they gave me supercash (useless cashback). Point to be noted is that on Feb 23 or 24 they did not have the concept of supercash and they used to give normal cashback. So legally I have to get...