Mobikwik Complaints & Reviews

As I proceeded for reliance jio recharge on 31march for Rs303 . I used my supercash in my mobikwik wallet so total amount I had to pay was 286. My amount got deducted from bank account but it never added in my mobikwik wallet. I have raised complaint to mobikwik ( ticket ID- #6245238 on 1 st April & #6264198on 2april) but still no action. There is no mobikwik customer service number working.Please take some action.

I recharge the payment of Rs.99 jio number [protected] for jio prime membership on 1st April 2017 online form ICICI Credit card, I have received a message for deduction of my money from bank account but recharge not done. All know that this jio offer only valid till April 14th. I am not getting any positive response from the Mobiwik though . There is no customer care no available to contact them as well. I want my money to be refunded. Kindly take an action on this.

I have tried 99 rupes recharge on this nmber [protected].. But recharge is not done.. Or my 99 rupees has been deducated on my account wallat.

Transation id - rj[protected]

Transation date -31/8/2017 friday.

Plz solve this problam or refund my balance in my mobikwik wallat.

Or plz provide you your own orijnal contact nmber..

Thanku... All team...

PFA payment made to merchant from mobikwik wallet, merchant said they did not received any payment, kindly check and refund my amount to wallet. For further clarification call on my number [protected]
I will be highly obliged for your earliest response this time .. Please do not put your customers on hold this time like an idiot .

Thanks
Bobina

I am recharge my jio sim as 303 rupees. My money is deducted to bank but recharge is not done. I am contact many many time but he was not responce. So i kindly request to you sir please solve my problem as soon as and refund my money please.
My ticket number is #6257185
Please solve my problem or contact me
[Resolved] Mobikwik — Amount has been deducted, but recharge is not successful

I have made a...

I am order mobile from ebay.in via mobikwik payment mode on 18th march. Then ebay says out of stock product and intiate refund my amount to original payment mode mobikwik. Refund ref i'd is - imbk[protected]. But till time refund not received on my mobikwik wallet. I am create a complain ticket #6262575 on mobikwik help center with all proof screenshot attached on 1st april 9:46am
But till time no any answer received from mobikwik.

I am very unhappy with mobikwik as i recharged my JIO number on 30th March but never got successful and i am trying to contact mobikwik customer care from 30th multiple times and till today 3rd april noone is bothered to reply and fix the issue with it.

PFB the details for the order
Order no : RJ[protected]
Date : 30 Mar 2017, 10:31 PM IST
Recharge/Bill payment for JIO

If you want to loose the customer in just 99 Rs so be it ill never use mobikwik again and never recommend to anyone else if not resolved in next 24 hrs.

I had not received the cashback of Rs. 500 (100% cashback maximum upto Rs. 500) which was offered by mobikwik via purchasing from shopclues. Due to this offer I purchased Crompton Greaves Ceiling Fan of Rs.1513 and payment made to shopclues by your wallet to grab your offer of Rs. 500 (the cash back will be given within 24 hours of shipment of the product as per direction) but till now I have not received cashback while the product is received...

I am very unhappy with mobikwik as i recharged my JIO number on 30th March but never got successful and i am trying to contact mobikwik customer care from 30th multiple times and till today 3rd april noone is bothered to reply and fix the issue with it.

PFB the details for the order
Order no : RJ[protected]
Date : 30 Mar 2017, 02:31 AM IST
Recharge/Bill payment for JIO

If you want to loose the customer in just 99 Rs so be it ill never use mobikwik again and never recommend to anyone else if not resolved in next 24 hrs.

its on wallet and you need 5-6 days to resolve a ticket very bad and absured.

Regards
Ajay
Accountholder

I recharge the payment of Rs.99 jio number [protected] for jio prime membership on 1st april 2017 online form SBI debit card in night time 11: 16 pm, i message received for deduction rs.99 from bank account but recharge not done so really i am very disappointed with mobikwik site.so please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
Regards
Krunal valvi
contact no [protected]

Crated ticket last one week no one is responding on it .

fake customer care no provided.

# 6172516 MoneyTransfer23 Mar, 201711:41PM

01 Apr, 20171:15 PM Ticket #6254871 Recharge/Bills

I have transferred 113 wallet to my bank account money deducted from my wallet but not credited in account yet
23 Mar, 2017, 11:41PM

24 Mar, 2017, 4:36PM
Screenshot Attached
24 Mar, 2017, 2:05PM

Namaste! We understand that your money deducted but not updated in your bank account. Apologies for the inconvenience. We would like to inform you that your Order ID UVGXMDD4Y1CY has been successfully completed amount has been transferred to your bank account. Thank you for being a valued MobiKwik customer. Best Wishes! Team MobiKwik

24 Mar, 2017, 4:36PM
still it is not reflecting in my bank account
26 Mar, 2017, 1:53PM,
still awaiting for the update...
27 Mar, 2017, 3:15PM,
no reply from last two days...
29 Mar, 2017, 3:03PM

I am using mobikwik from my account [protected]. When i recharge mobikwik store all my past numbers those i thrown out. some times it selects one of the number when i select some other thing. and recharge go wrongly...

by the way i lost 50 rs... and now i am going to close all my mobik wik accounts and services...if the company does not refund the money

worst interface, and unable to create or raise a support ticket also...

Hello I'm sourabh I had done RC of 99 for Jio prime member but it's not happened yet though money was deducted from wallet
RC was done at 31 of March but never got answer from the support center of mobikwik.
I complained twice but still no answer and it's showing the complaint in progress since 31 March

My transaction ID is RJ[protected]
Kindly take a view at it
Ph no. :[protected]

I recharge the payment of Rs.99 against jio number [protected] for jio prime membership on 31st march 2017 online form PNB debit card in evening time 8:45p:m near about, i message received for deduction rs.99 from bank account but recharge not done so really i am very disappointed with mobikwik site.so please help and resolve the issues otherwise i cant use in this site in feature or not suggest to any one.
Regards
Amit Kumar
contact no [protected]

Dear Sir/madam,
While recharging from mobikwik, RS 136.00 was deducted from bank account but money was not added in mobikwik wallet.
When reported same to Mobikwik Care from App, I have not received no response from mobikwik.

I completed the recharge via PAYTM, there also same problem occurred, but PAYTM care responded and completed the recharge.
PAYTM is far better app.

Mobikwik is irresponsible app. Kindly get me my money then i will delete mobikwik and will only use paytm.

Details:
Email- rohan.[protected]@gmail.com
Mob- [protected]

All customer care nos are wrong.Customers are irritated when there is no response.
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Sir. My double recharge on the same no., kindly return one time payment Rs 303 in my wallet. Plz find detail Recharge/Bill payment for [protected] Transaction Id: RJ[protected] Recharge/Bill payment for [protected] Transaction Id: RJ[protected] WBR Ashish Kumar
31 Mar, 20175:38 PM Ticket #6233503 Recharge/Bills

Hi, these ppl are not even reading their own queries.. I have been waiting for the reply for 1 month and now am facing a new issue. They have not letting me refund my money into the bank account. I have been trying a lot and everytime it says i need a min amount to make the transfer and when i add that remaining amount and try the transfer again.. it again asks for the min amount. What the hell of a crap it is??? I have raised the issue multiple times to send my money back. This is the worst service possible.

Made lots of payments o foodpanda, swiggy through mobikwik and should have got cashbacks.. I can see that the cashback has been credited in my transaction history, but it is not reflecting. These guys have absolutely screwed up application. They have linked my no. With 2 email ids. One id is gmail and the other is '@zomato.in'. This zomato id got auto-linked to my no., dont know how.

I paid for an online order at dominos using mobikwik wallet. The amount rs330 was deducted from my wallet but was not credited to dominos.
I had to pay cash again to dominos. I am in continuous touch with dominos, they still has not received the payment.
I raised a help ticket on mobikwik app also but jo sllolutiin has been given to me yet.
Transaction id: imbk[protected]
Date: 31 march 2017, 19:43

1-4-2017 i recharged my jio no but it doesnt procced amount from my bank account cut and add in mobikwik wallet but now this amount or mobikwik not responding any think
Plzz give me valid rrsion for it
Now i try to transfar my amount to my bank acount but it not happening
I send my msg to mobikwik but they not respond or help line no are working how can be know what is going on with me by mobikwik