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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 235

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P
pavan sudheendra
from Hyderabad, Telangana
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Money deducted from wallet

Address:122002
Website:www.mobikwik.com

I have done a transaction on mobikwik on 3rd of march the amount got deducted from my account and still dint receive the amount in my account i have raised 2 tickets regarding the same 6024144 on the same date still no reply from their end. Not even a single phone is working what kind of a customer service is this.
Mobile no. : [protected]
Email : [protected]@gmail.com...
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Address:New Delhi, Delhi, 110019
Website:www.mobikwik.com

I recharged my JIO prepaid number [protected] for PRIME membership subscription on 30th march 2017 at 8:22 am. I made a payment of Rs 99 through the Mobikwik website and applied the promocode PRIME. I was entitled to a s cashback of Rs 20 as well as bus ticket vouchers worth Rs 150 as per the Mobikwik terms and conditions. I'm sorry to say that I neither got a cashback of Rs 20 nor the bus ticket vouchers worth Rs 150. This is cheating and...
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P
pushpsingh
from Bansi, Uttar Pradesh
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Electricity paid from mobikwik but still showing unpaid

Address:Gurgaon, Haryana
Website:mobikwik.com

I had paid electricity from mobikwik website on 8th march of 462 after i have got confirmation mail that your electricty bill is paid but after 20 days it is still showing not paid on actual site of indore electicity board.

When i contacted to mobikwik they are giving rubbish reply that amount is deducted but not paid electricity bill.

Please do not use this type of fraud site....
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N
Narayanasa Sandhya
from Bengaluru, Karnataka
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No response to my queries for Rs.1000

Hi everyone. Well, I am Sandhya.N.

I don't' want to be rude but I am so pissed of with these people. . This is not first time happen to me. I understand that on daily basis they will receive many tickets and they have to follow the previous one too. My only concern is why they don't have any online chat support.

Because they lag in customer service I prefer using other wallet. I was just wondering what if any...
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A
arjubhakat
from Bengaluru, Karnataka
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Extra money deduction

Address:Bangalore, Karnataka, 560068
Website:www.mobikwik.com

I booked an online Rail Ticket in IRCTC website using Mobikwik wallet vide Order No.[protected] by Mar 29, 2017, 8:54AM, made payment Rs.3500.00, and this amount is showing also in IRCTC booked ticket history that I have paid Rs.3500/-, so why it is deducted Rs.3623.49 from my Mobikwik wallet. Respected Prime Minister ruled for making Cashless India, there will be any extra deduction if I pay online Rail Ticket. So why this is extra Rs.123.49.br...
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N
Naresh vaibhav
from Hyderabad, Telangana
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Iam recharge the jio no.8328077271 but not yet recharged and even not came msg

Address:Hyderabad, Andhra Pradesh, 509205
Website:MobiKwik app

Iam recharged 99rs at Jio no.[protected] and not recharged the amount my MobiKwik account no.is [protected] and plz check the amount I trusted totally this app but not successful recharged how to believe this app nxt time with big amount and RJ[protected] This is order id and I have reffered one member but not added 40rs not added so plzz take my issues...
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M
mukes85
from Jaipur, Rajasthan
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Recharge not done yet

Address:New Delhi, Delhi, 110046

I recharged jio no. [protected] for rs. 99 on 22 mar 2017 where there were offer of rs. 20 with code prime by my mobile [protected] y punjaj national bank atm vide transaction id:ecom914937mobikwik/mo and ref no. M/00218060/[protected] but recharge message has not come yet . I am a new costomer of mobikwik . How can i have faith on it if it works so....
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R
raka7376
from Noida, Uttar Pradesh
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Amount not credited in my account

Address:110096

I have add money 5200 in my moviquick wallet, and I transferred 5000 to my bank account from moviquick wallet, but it is not transfer yet, already 48 hours has been completed, before transfer my wallet balance was 5200, but now balance is 40 rupee's, it has been deducted from my moviquick wallet, but not transfer yet, plz help me my moviquick quick mo no _ [protected] and email ID_ bhairavsingh.[protected]@gmail.com...
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Renju Revi
from Chennai, Tamil Nadu
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Money Transfer to wrong Person

Address:East Godavari, Andhra Pradesh, 502032
Website:mobikwik.com

I am Renju Revi Actually when I tried to transfer money Rs 1000 to my friend account even though mentioning the correct details in the specified coloumns it got credited in some unidentified email id : [protected]@gmail.com which is not in my contact list.
Refernce ID: 54a58617c40c6
Receiver's Detail(s): [protected]@gmail.com
Transaction Date: March 10 2017 (Friday).
I tried to reach the customer care numbers,...
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N
Nsimha
from Bengaluru, Karnataka
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Wallet Balance enquiry

Address:560068

Hi Sir/Mam,
Good Evening!

I am Narasimha Reddy, In my wallet I have 500 Rs, but my sim card is missed.So how can I get my wallet money back.Please give suggestion. My sim card is missed 1 day ago. What is the solution for this. I want urgent the solution. So do the needful as early as possible. I want transfer that balance to another mobile wallet....
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P
purnimabose
from Didwana, Rajasthan
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Refund the wrong transaction amount.

Address:110017
Website:mobikwik.in

I have placed order on 20/03/17 from Shopclues i use Mobikwick as a mode of payment but due to some reasons my order was not confirmed after that i use my net banking as a mode of payment and amount was deducted and order was confirmed but at the same time i get message that amount is deducted for the same order from Mobikwick so two times amount was deducted from my account both from Mobikwick and net banking. Shopclues team deduct the money...
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R
rakkumk
from Jamshedpur, Jharkhand
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Account is deactivated

Address:Jaipur, Rajasthan, 302001

Sir my account is deactivated since one month. I have forgotten my security pin. When I click on forgot pin to generate new security pin, I Don't receive any OTP. I have sent you my account details and screenshot on my ticket no. 5985733 and 6021481. You didn't resolve my both ticket numbers since twenty days till today. Your customer care no. Delhi[protected]
Mumbai[protected] and +91 [protected] & +91 [protected] is switched...
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S
sohel kazi
from Mumbai, Maharashtra
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Refund not received- Fraud Company

Address:New Delhi, Delhi, 400010
Website:www.mobikwik.com/help

Reference No:[protected] . Complain ticket No: 6182759.
I have purchased from Jabong but in delivery i dint liked the product and returned it for which they refund me the amount from which i had paid them and since i had used Mobkwik they transferred the amount in this account for which they gave the reference number too which is mentioned above. I have been trying to reach to Mobikwik firstly they have not provided any contact number...
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अभिषेक मिश्रा
from Noida, Uttar Pradesh
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Give not Cashback Only Showing Cashback in history

Address:Varanasi, Uttar Pradesh, 221104
Website:MOBIKWIK.COM

Dear sir i have recieve 32 rs. Cashback but it is not add in my wallet you always cheat with me ..I have shopping on grofers 1000rs.Something ..I recieve email 32 rs. Cashback and in my mail show rs..2398 but in mobikwik wallet 2395 only not add cashback 32 rs.. I never shoping through mobikwik i promise you ..I unhappy with you manytimes so i promise you and warning you i will go now claim you in r.T .I. Online and also go office r.T.I....
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A
anand kumar vasu
from Sikar, Rajasthan
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Promotion Code SUPER Use Cash Back |

Address:Jaisalmer, Rajasthan, 345001

Promotion Code SUPER Use किया था लेकिन अभी तक Cash Back नहीं आया |
Mobile No.:
[protected]
Operator:
BSNL

Category:
Prepaid
Transaction Amount:
₹ 198

Updated Wallet Balance:
₹ 102
Transaction Date:
Mar 26, 2017 (Sunday)

Transaction ID:
BSN[protected]...
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Address:Mumbai City, Maharashtra, 400049
Website:www.mobikwik.com

Hi
I have paid to several websites where they had 100% cash back offer if i used mobikwik to pay. The details are below:
1. 17/9/16 - debited rs 137 to swiggy (Cashback not received)
2. 24/1/17 - debited rs 249 to infibeam (100% cashback not received)
3. 29/1/17 - debited rs 1360 to zivame (No cashback)
4. 31/1/17 - debited rs 195 to swiggy (No cashback received)
5. 26/3/17 - debited rs 160 to zomato...
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N
Niru2204
from Pune, Maharashtra
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Didn't get my cashback

Address:Pune, Maharashtra, 411057
Website:www.mobikwik.com

I book a flight from Yatra and paid through MobiKwik in the period where there was an offer of 200 cashback but till now I didn't get my cashback. In my wallet history it's showing that they have given me cashback but in real I didn't get any cashback in my wallet. I think this is some kind of fraud and this should be removed as quickly as possible....
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H
happy saini shubham
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount was not credited to my bank account

Address:Kurukshetra, Haryana, 136118
Website:www.mobikwik.com

My mobikwik registered number is [protected] and registered email id is [protected]@gmail.com so i want to inform you that an amount of Rs 1557 was drawn from my mobikwik wallet through money reversal process to my bank account. And this money is Reversed by mobikwik on 1st of march and they provide me the refund reference number but after 15 days i check my bank statement no money is credited to my bank and then i contact my bank...
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A
Ashok Kalash
from Bengaluru, Karnataka
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Disabled my account after recharge onto my account

Address:560078
Website:Mobikwik.com

Hi, l have recharged 19900 for buying a cellfone but after recharge they disabled my account and after lots of followup still my account is not active. No clue of response. Is this a cheating company?
We thought o[censored]sing all these new app but its very dengrous to using this kind of apps. How there are many adds being given after all these kind of issues is persist. Please help is on this ground at least they should active my account....
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V
vanavinu
from Nagamangala, Karnataka
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Landline Bill Payment

Address:Chamarajanagar, Karnataka, 571440

I will Pay Rs 1341 BSNL Bill in against account Number [protected] in 23rd March 2017. But Only show in my mobikwik account only.
I will check BSNL Office in Kollegal on 24th March 2017. officer said not Payment in 23rd March 2017 of Rs 1341. today I will check your balance is Rs. 1341. please conform my transaction I will waiting your response...
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