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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 237

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P
Praveen Kumar Sachin
from Delhi, Delhi
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Unable to login i want wallet money back into my bank account

Address:600001

I am unable to login my mobikwik account. I raised ticket several times but no reply. My login email id is [protected]@gmail.com.

The customer care number of mobikwik is also not working. It says the incoming call to this number is not available. The number is listed in their official website, its so ridiculous that and unprofessional, i am list bothered about my login with mobikwik, i want to move my money back to my own bank...
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R
rrj12345
from Bengaluru, Karnataka
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Bwssb water bill pending in bwssb website

Address:560097
Website:MOBIKWIK

Transaction ID.BWS[protected], Invoice Date 14.03.2017, Amounting RS. 150 - ..I paid BWSSB water bill through MOBIKWIK app, the amount was deducted and it displayed that payment was successful, but when we check the BWSSB site, it is showing that payment is still due . Please check it and solve our problem as soon as possible . kindly refund the money ....
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S
Sandip Poria
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from my wallet but not created to my bank

Address:Kolkata, West Bengal, 700008
Website:www.mobikwik.com

On the date of mar 09, 2017 12:03am, i have tried to transfer money from wallet to bank, but money debited from my mobikwik wallet but not created to my bank.
Mode:bank transfer
Transaction id: 1iv726cnm0jsk
₹ 1, 000

No invoice found

Already 10 days over still i am not getting my to wallet or bank. Please take. A complain.

I have tried to contact mobikwik customer care...
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G
Gunda Venkatesh
from Thiruvananthapuram, Kerala
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I paid electricity bill of maharashtra state electricity board

Website:m.mobikwik.com

I paid my electricity bill of ₹2140 on 11th march 2017 through mobikwik application. For this transaction, i got ₹20 casback in my mobikwik wallet. But the amount i paid ₹2140 had not been paid to maharashtra state electricity board(mahadiscom) till now. I read that the payment will be credited to recipient in 3 working days...i paid bill on 11th march 2017 and today date is 17th march 2017 ...i even tried contacting customer care...but...
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R
ravikumarh
from Mumbai, Maharashtra
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Cancellation and refund

Address:Dharwad, Karnataka, 580030
Website:www.mobikwik.com

I had booked a bus ticket on 16th March 2017, and trying to cancel the ticket, but not able to do it. I tried calling all so called customer numbers, but all or either switched off or out of service.

PNR No.:[protected]TS-YAR43870132XVO
HUBLI to BANGALORE
SRS TRAVELS
Travel date : 19.03.2017

Mobikwik is so irresponsible, that they had closed all their phone lines......
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P
praveenleads
from Mumbai, Maharashtra
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Unable to login * i have money in my wallet

Address:Gurgaon, Haryana, 122002

I am unable to login my mobikwik account. I raised ticket several times but no reply. My login email id is [protected]@gmail.com.

The customer care number of mobikwik is also not working. It says the incoming call to this number is not available. The number is listed in their official website, its so ridiculous that and unprofessional, i am list bothered about my login with mobikwik, i want my money in wallet back,
br...
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V
Vineeshks
from Bengaluru, Karnataka
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Money not refunded to bank

Address:560100
Website:www.mobikwik.com

Hi This is Vineesh K S from Bangalore. I have some amount returned from Myntra.com to Mobikwik wallet. I couldn't see any option in Mobikwik to move my money back to bank account. If I transfer that amount to my own bank, i have to pay 200rs extra!!!. Why should I pay extra 200 just to move my money back to my own bank account. Kindly resolve my issue ASAP. Thanks in advance.
On top of everything, there is no customer care also for...
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L
Laxmi Krishna S
from Bengaluru, Karnataka
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Always getting "something went wrong. please try again"

Address:Chennai, Tamil Nadu, 600119
Website:www.mobikwik.com

I have a balance of 17485 in my mobikwik wallet. And, i want to upgrade my wallet so that i can transfer that amount to my bank. Whenever i clicked upgrade, i am getting "something went wrong. Please try again" and also while trying to transfer.

First of all i want my money back. There is no call center to ask them directly to resolve this issue. Only on website we need to log a ticket and we don't know who is working or any...
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D
Dharmalal Roopesh Kashipur
from Bengaluru, Karnataka
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3000 RS not received.

Address:560058
Website:[email protected]

Dear sir,
please check and resolve this issue regarding p2p money Rs.3000 atometicaly transfer on customer mobile no #[protected].receivers acceptance but from my credit card deducted Rs.3000.
my wallet mobile no.[protected]
But amount of RS: 3000 not yet received in my wallet.pls send back My money
Below screenshot for your reference

Reference I'd : 54a2207e92c21
Reciever's Details: [protected]br...
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S
sayed faraz ahmed
from Mumbai, Maharashtra
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BEST Electricity payment

Address:4000008
Website:mobikwik.com

Have initiated payment of electricity bill for BEST through your app as per below details;

1. Order# MP[protected] on 08th March 2017 for BEST electricity payment (#[protected]) of amount 3070 Rs.

2. Order# MP[protected] on 08th March 2017 for BEST electricity payment (#[protected]) of amount 600 Rs.

However, till date (15th March 2017) the status is not updated with the biller. The amount paid is reflecting...
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M
mohamed reyajudeen
from Coimbatore, Tamil Nadu
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Bus not operating. But no refund

Address:Coimbatore, Tamil Nadu, 641008
Website:MOBIKWIK

Sir, i have booked a ticket from madurai to coimbatore on 07.03.2017 (njk travels) through mobikwik. I have paid rs.214 to mobikwik and the ticket also generated for me. ( ticket no. Natdcaf) on 07.03.2017 i have received a phone call from the bus operator regarding the bus was cancelled on that day and also they will refund my money through mobikwik. I am very much disappointed and came to coimbatore by a govt.Bus. After reaching my home...
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S
SQUAREM TRAVELS
from Kodungallur, Kerala
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I have not received any refund done by ebay

Address:Ernakulam, Kerala, 682017
Website:www.mobikwik.com

I had purchased a product from ebay by paying through Mobikwik Wallet on Mar 2, 2017. The purchase was cancelled on next day. I got the confirmation from Ebay the amount was refunded.
But even after two weeks the amount has not reflected on my Mobikwik Wallet.

I raised ticket in the HELP forum of Mobikwik. Havent got any reply.
I have tried their contact number. One is not available and another is switched off.br...
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H
Harshit Arura
from Mumbai, Maharashtra
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Money not added into wallet and Debited from the Card

Address:Gurgaon, Haryana, 122015
Website:mobikwik.com

I have added 1000/- Rs to my Mobikwik Wallet on 6th Mar 2017 However the 1 transaction is failed but money debited from my card, I have done the 2nd transaction of Rs 1000/- again that is successfully done. but today 10 days have been passed neither I received money of (first transaction which is failed as per mobikwik) into my mobikwik wallet not in the card. Hence I would like to request you kindly refund the 1000/- rs either add this in...
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A
Amit Kumar Varti
from Allahabad, Uttar Pradesh
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Regarding unsuccessful transaction of BSES rajdhani electricity bill

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Order # MP[protected], invoice date: 11.03.2017 amounting Rs.350/-
I paid an BSES Rajdhani electricity bill vide above referred details. Money has been deducted from my account but bill is still due. 4 days passed away but unfortunately no action has been taken by mobikwik. Ticket Id #6084242 and #6115469. Kindly refund the money or I will lodge FIR complain in higher authorities....
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M
Mary namitha
from Bengaluru, Karnataka
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Not received payment to bescom

Address:Bangalore, Karnataka, 560029
Website:Mobikwik

ORDER #MP[protected]­­

I have made the elect­­ricity bill payment ­t­o BESCOM on 10-03-2­01­7 with the amount ­of ­857/- including s­uper­ cash., still th­e bes­com has not rec­eived ­the payment pl­ease ma­ke sure when ­will the­ amount will­ go to be­scom or it ­will get r­eversed . ­appreciate ­your grea­t response....
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M
mrityunjay4singh
from Kolkata, West Bengal
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Transaction not done successfully but 100 rs. Is deducted to my account

Address:North 24 Parganas, West Bengal, 743133
Website:www.mobikwik.com

Many of time to try to connect to mobikwik customer care through mail and phone but no one responses.

Please check attachment file of required documents for this. Below available transaction i'd is not done successfully translation and translation failure date and time. I request to that please refund my 100 rs. Because this transaction is not done successfully and also not generate invoice copy.

Mar 03, 2017...
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J
Jayesh Motiramani
from Surat, Gujarat
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Transaction id 707316673475

Address:Ahmedabad, Gujarat, 91

Vide transaction id no.[protected], a recharge through mobikwik was done at 21.35 hours for airrtel mobile no. [protected], accordingly rs. 94/- had been deducted from axs bank ahmedabad.

The said aitel no was having voice call balance of 1866 calls which was expired on 14/3/2017.

After ascertaining details from airtel if recharge by rs. 94/- is done then call revious calls were to be added to my account.br...
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K
Kevinpatel4400
from Noida, Uttar Pradesh
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Payment through Wallet

Address:Gurgaon, Haryana
Website:Mobikwik.com

I paid money using mobikwik wallet. My money is deducted from bank account. But amount is not received at merchant. I also raised ticket but not a single response since 4 days. Such a poor company Mobikwik. I hate this. Ticket number: #6082066. They deducted my money and not give a single reply to my issue. I request all user to please never pay money using Mobikwik wallet. It is not good for you....
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V
Vinay Pata
from Hyderabad, Telangana
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Cashback not received to my account

Address:122002
Website:www.mobikwik.com

I have purchased a mobile from shopclues with mobikwik wallet and as per this am entitled to get cashback of Rs. 500 within 24 hrs. It more than 48 hrs now and still cashback is not received.

I have raised a ticket on mobikwik (Id : 6100079) and see no response from them yet.

Here are transaction details :
Transaction time : Mar 12, 2017 11:47PM
Description of transaction : Paid to shopcluesbr...
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B
basavaraj koti
from Mumbai, Maharashtra
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Online money transfer

Address:Gurgaon, Haryana, 560085
Website:www.mobikwik.com

Hello without giving solution you people closed ticket, its was nice cheating im waiting for the solution since more than month, but no proper response no contact no from web site no proper solution, im having here my problem please look up on my issue and resolve my issue. on 19th of January from wallet [protected] to [protected] im transferred 1000 rs but amount not received to [protected] but balance was deducted from my account but i didn’t...
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