Mobikwik Complaints & Reviews

Promotion Code SUPER Use किया था लेकिन अभी तक Cash Back नहीं आया |
Mobile No.:
[protected]
Operator:
BSNL

Category:
Prepaid
Transaction Amount:
₹ 198

Updated Wallet Balance:
₹ 102
Transaction Date:
Mar 26, 2017 (Sunday)

Transaction ID:
BSN[protected]

Hi
I have paid to several websites where they had 100% cash back offer if i used mobikwik to pay. The details are below:
1. 17/9/16 - debited rs 137 to swiggy (Cashback not received)
2. 24/1/17 - debited rs 249 to infibeam (100% cashback not received)
3. 29/1/17 - debited rs 1360 to zivame (No cashback)
4. 31/1/17 - debited rs 195 to swiggy (No cashback received)
5. 26/3/17 - debited rs 160 to zomato and got a super cash of 32 in the app but it expires on 15/3/17 (Date shows it has already expired even though i got it yesterday.

I have even raised this complain to them several times but they haven't replied to me at all! Now, even the app doesn't allow me to send them queries as my previous questions to them haven't been resolved. Please help!

I book a flight from Yatra and paid through MobiKwik in the period where there was an offer of 200 cashback but till now I didn't get my cashback. In my wallet history it's showing that they have given me cashback but in real I didn't get any cashback in my wallet. I think this is some kind of fraud and this should be removed as quickly as possible.

My mobikwik registered number is [protected] and registered email id is [protected]@gmail.com so i want to inform you that an amount of Rs 1557 was drawn from my mobikwik wallet through money reversal process to my bank account. And this money is Reversed by mobikwik on 1st of march and they provide me the refund reference number but after 15 days i check my bank statement no money is credited to my bank and then i contact my bank they tell me that no information is tracked with your refund refrence number contact again to the mobikwik. Then after i again contact mobikwik with my all bank statement and proofs but till yet no resolution is given to me. Please resolve my issue. Or contact me on my registered mobile number.

Hi, l have recharged 19900 for buying a cellfone but after recharge they disabled my account and after lots of followup still my account is not active. No clue of response. Is this a cheating company?
We thought o[censored]sing all these new app but its very dengrous to using this kind of apps. How there are many adds being given after all these kind of issues is persist. Please help is on this ground at least they should active my account.

I will Pay Rs 1341 BSNL Bill in against account Number [protected] in 23rd March 2017. But Only show in my mobikwik account only.
I will check BSNL Office in Kollegal on 24th March 2017. officer said not Payment in 23rd March 2017 of Rs 1341. today I will check your balance is Rs. 1341. please conform my transaction I will waiting your response

Mr/Mrs/Ms

Kind Attention : Uzma Khan

Contact No:[protected]

I Recieved ac call from above number and he has cheated with me and taken Rs 3000 from my bank account from Sbi saving bank account.

So we request you to look into this matter and refund us asap.

Otherwise i will take a serious action aginst this matter.

Also i have a recording against this call for 31 minutes and 3 seconds.

Regards
Nithin
Hyderabad
[protected]
[protected]

Mobikwik ticket number - "# 6161686".

I have recharged with 349/- to my Airtel number 8197**2109 on 11th March 2017 through Mobikwik mobile application. In mobile transaction history it is showing the amount credited to Airtel karnataka, but i haven't received recharged money to my account.

I have approached Airtel support team, they sent a mail as below, which is in double quoted.

""Dear Customer, This is in reference to your email regarding online recharge benefit not received for your airtel mobile number 8197**2109. As discussed with you on 81976**109, your issue is been explained. We would like to inform you that, recharge of Rs. 349/- through third party website(mobikwik) on[protected] was unsuccessful. As the recharge was done through a third party website, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. We request you to check the same with respective support team for further assistance.

Thanks for reaching out to us.
Delighted to assist you
Best Regards,
Arani Niyogi Service Specialist airtel"".

I have raised this request 48 hours back, still no acknowledgement from Mobikwik team.
Please try to resolve this issue ASAP.
And also request you to provide any proper working customer support number.

My electricity bill not pay
Mar 16 I have done my bill 489rupees through mobiwik.
And still not payment received by and their customer care no[protected],[protected] both are not in working condition.and not listing problems of customers by email or by customer care no

i will sent all this problem and my issue on all website that mobikwik cheated me and all to there customers

I opened newly mobikwik Acount through Mobile number with OTP, my wallet number is [protected]. I'm facing login problem, my wallet is blocked, user is disabled, so I request to unblock my mobikwik wallet as early as possible, my wallet balance 11000/- added[protected].
My email I'd ; [protected]@gmail.com
My wallet number : [protected]

Although recharge was unsuccessful amount been deducted from the bank the manager of the bank has said amount is given successfully transferred to mobikwik
My registered no [protected]
Which was done with the use of netbanking
It was an error from your end
Do resolve it as soon as possible
These kind of issues can lead to google complaints on mobikwik

I made a recharge of Rs746 on 12-03-17 through mobikwik for my airtel landline. Recharge was unsuccessful but balance deducted from bank & I raised a ticket twice but mobikwik is not replying to my ticket, I visited bank they told payment was forwarded to mobikwik, My ticket id is # 6099342, I here by requesting to refund my money back to my account or wallet.

Dear Sir
I made 2 flight tickets on 16th march via ease my trip. I got cash back only on 1 ticket and i received mail for cash back of 163 rs only one time and after that my updated balance was shown as 16.33. I am not able to understand how mobikwik is processing my transactions.

please do the need full

Otherwise mobikwik will be the worst app I have ever used. If my problem is not solved than i will file case in consumer court.

One month ago, i have added 1000/- into my wallet. i just wanted to send those money to bank account, but due to technical some fault, it's been failed.
But the main thing was that, they charged me 1000/- and its not been sent to bank.
i have also generate tickets but the did not replied.
in the transaction history, it is show that 1000 rupees has been sent to mobikwik wallet but when i wanted to read that Invoice, it shows error.

my mobikwik mobile number is [protected]

Jvvnl electricity bil is not successful and mobikwik wallet balance is deducted
Deducted ammount is 3853
Amount deducted and electricity bill is not payed

My email id is - [protected]@gmail.com
Mobile nomber is - [protected]
Please help me nd return my balance early
Bill k. Number[protected]
Invoice summary - mp[protected]
Date 18 march 2017

I have generated ticket issue for my failed transaction of 3rd March 20017 and after that many times from 3rd March 2017 to 21 March 20017 but no response from the Mobikwik end except 3rd March 2017 issue in that day the write Your Mony is safe with us and status will take upto 7 days . But now is more than 7day no response from Mobikwik end even after many time asked by me in generated ticket I'd. My ticket IDs is #6020513 and #6048227 still in progress from 3rd March to till date

I opened newly mobikwik Acount through Mobile number with OTP, my wallet number is [protected]. I'm facing login problem, my wallet is blocked, user is disabled, so I request to unblock my mobikwik wallet as early as possible, my wallet balance 19, 999/- added[protected].
My email I'd ; [protected]@gmail.com
My wallet number : [protected]
My contact number : [protected],

I was doing 445/- recharge for my d2h connection.Now. I got message from my bank that money has been debited. But, my wallet is showing balance 0. I have raised complaint but there has been no response. They have bad customer service who even does not reply back.Tell me about the status of my transaction. Either process my transaction or refund my money quick.I am not going to use this site for recharge again.

I added 3500 to my wallet .. It successfully added but it doesn't show my wallet amount.. Plz help me to update my amount.. It's show zero rupees in my wallet.. I completely disappointed.. I used my debit card to adding money on my wallet.. My money will be debited from sbi account then it doesn't show any issues but got from my account.. Still it not refund

Sir iam transferred rs.600 to wrong number. Please tell me how to refund my money back. The number which i send doesn't had mobikwik account. Sir iam transferred rs.600 to wrong number. Please tell me how to refund my money back. The number which i send doesn't had mobikwik account. I hope you will respond to me quickly. My money is do important to me. Please sir...