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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 238

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A
aditya gorti
from Hyderabad, Telangana
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Mobikwik wallet issue

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.mobikwik.com

One of my transfer is failed at mobikwik end on march 3rd. money is deducted from my account and not transferred to bank. they said money will credited in my wallet on march 10th. till now it is not credited. customer care is worst. no mobile number to reach them. not even responding to tickets properly. closing tickets without contacting user. worst team support i have ever seen in my life. worst user interface. complete waste app. i just...
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Anji Goud Balagani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from wallet but not credited to listed account

Address:500073
Website:www.mobikwik.com

On 3rd march 2017 i done a transfer mobiqwik wakllet to bank at the time shwos insufficient balance afte i refresh my account amount deducted in my wallet .and i go to check my history there i find -3652 and open that is shows no invoice data found ...
ans also gave a complaints but they are respond on my complaint ..


but they are mentioned ..There Customer Care Department will look into that and reply with...
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D
DiVish SK
from Mumbai, Maharashtra
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Amount deducted from my wallet but not added to bank

Address:Bangalore, Karnataka, 560066
Website:Mobiwiki

Mobiwiki is worst ever website i have seen, I have transferred 1000 rupees to bank on 3rd of march but till now that money is not added to bank or not credited back to my wallet. its been 10 days and nothing happened, If i try to call to the numbers provided one says vodafone number switched off and other says this number doesnot have incoming call facility.
then why the hell they kept those number, i have logged a compliant on 3rd...
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Krish Bhat
from Chennai, Tamil Nadu
Nov 29, 2021
This thread was updated on Nov 29, 2021
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Mobikwik wallet to bank transfer not working/stopped

I have 5000 rs on my wallet and when I tried to transfer it to my bank account, I got an error message that there is no sufficient balance to do the transfer despite of the account having the adequate balance. I then went into the terms and condition of the wallet and shockingly found that the "Wallet to Bank Transfer" option is temporarily unavailable. I still am not sure whether the information is up to date in the FAQ section but here...
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S
Sarjeet Choudhary
from Jaipur, Rajasthan
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Privacy Not running

Address:Jaipur, Rajasthan, 302020

Sir my mobikwik not runing security not run. Privacy not run.
My number [protected].
Please help me.
Please. Today the privacy not running so i am very bad felling .so improve this site and please help me.
I love mobikwik.
And the gmail id not change.
I am try more days but main problem is privacy running please.
My number is [protected].
Please help.me....
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R
Robin kondilya
from Kolkata, West Bengal
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Transaction failed money not credited yet

Address:700064
Website:Mobikwik.com

Hi
My complaint is regarding payment dated 18/02/2017. I was paying INR 473.25 to the grofers via mobikwik through Standard Chartered. I did two transactions with aggregated ID :[protected] and[protected]. One of them got failed but money got deducted from my Standard Chartered bank account and I'm trying to contact bank as well as merchant since then. There is no clue of my money. I have complained several times but I'm yet to...
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P
paras1996
from Allahabad, Uttar Pradesh
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Related to transfer money to my bank

Address:Panipat, Haryana, 132103
Website:mobikwik.com

I have added 10000 rs. to my mobikwik wallet tomorrow now i want to transfer it to my bank account but transaction is not happening.
You dont have sufficient funds to make this transaction
this above statement is shown on screen back to back.I m really frustrated. Worst experience while using this app as i need this transfer very urgent.
I have also filed a complaint in help section of app. But there is no reply.I dont...
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B
Bandraddi Mohankumar
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to transfer the amount to bank

Address:Hyderabad, Andhra Pradesh, 500055

Hello this is Mohan my mobikwik number is [removed]I have add some amount to my mobikwik account with my BOI debit card...now I want to transfer the same to my other Bank account but it shows me that "" not sufficient balance to make transaction" what the F is this why con't I not able to transfer my money to my account...
More than That I have added amount from debit card not from credit card

I need...
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A
Ajay chitkara
from Delhi, Delhi
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Mobikwik is Not letting my money back to my account

Address:Faridabad, Haryana, 121001
Website:Mobikwik

My mobikvik wallet no is [protected]. I transferred 3100 rs to wallet. and used 950 rs to make bill payments and Now I need my rest money back to my bank. But not able to transfer despite having 2150 rs. error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it. I tried to transfer from other accounts and to other bank account alsoalso assuming issue...
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P
Parmod Semwal
from Coimbatore, Tamil Nadu
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Money transfer back to bank is failing

Address:Kanchipuram, Tamil Nadu, 603204
Website:Mobikwik

My mobikvik wallet no is [protected]. I transferred 10000 rs to wallet. Now i need my money back to my bank. But able to transfer despite having 10000 error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it back. I tried to transfer from other account [protected] assuming issue is with my wallet. But same issue. I want my money back to my account. Will...
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M
Maruti76
from Mumbai, Maharashtra
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Didn't get the reward points converted in to cash

Address:Gurgaon, Haryana, 122002
Website:one MobiKwik system private limited. i didn't get my reward points converted in to cash

I have redeemed my State Bank of India debit card reward points of 296 equivalent to 72 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 11mar2017. I also got a message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should...
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M
Manish Sangwan77
from Nangal, Punjab
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Not able to transfer money to bank account.

Address:Gurgaon, Haryana, 122002
Website:mobikwik

I loaded my wallet with 5000Rs. yesterday and was able to transfer 1000rs. to bank account yesterday as the daily free transfer limit is 1000.
Today when I tried to transfer 1000 Rs.it showed not enough funds whereas my wallet balance is 4000 so why it is showing not enough funds to transfer.
I Want a solution as soon as possible as my 4000 Rs. are in risk....
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M
Mahi@Blr
from Bengaluru, Karnataka
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Cash back not received for flight booking at easemytrip

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I have used Mobikwik wallet on easemytrip.com on Jan 24, 2017 for flight ticket booking and as per offer, I was suppose to get 5% cashback for transaction in 24 hrs. But after raising multiple support tickets with Mobikwik also, there is no response.
There helpline number is not reachable.

They are making fool of people and making false offers to customers.

My details are:
Name: Mahaveer
Mob.:...
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R
rajamani palaniappan
from Bengaluru, Karnataka
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Recharged to a wrong number in MOBIKWIK

Address:Chennai, Tamil Nadu, 600017

I was recharging rs303 plan today for jio number
Instead of recharging to [protected], i recharged wrongly to [protected].
I request to cancel the transaction and refund the amount to the wallet before the plan gets activated.

I have mentioned below the transaction details which are done in mobikwik recharge walet.

Transaction details:
RJ[protected]

Transaction Date: Mar 11, 2017...
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P
Praveensmg
from Bengaluru, Karnataka
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Terms and conditions

Address:Bangalore, Karnataka, 577201
Website:www.mobikwik.com

Date of incident - 2nd mar
Booked movie ticket from bookmyshow and made payment via mobikwik where they mentioned cashback of 75rs.
Before making the payment i read terms and conditions properly.
Where they mentioned cashback will be credited to mobikwik wallet. So i did payment.
But cashback got credited supercash!! Supercash can be utilized only 10% of the cashback at one time transaction. Which they not mentioned...
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K
kiransripathi
from Chennai, Tamil Nadu
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Not added my amount in my account

Address:Chennai, Tamil Nadu, 600122

My mobile no [protected].yesterday i well transfer my mobikwik wallet to transfer my sbi bank.ac no is curet but isfi no is wrong. amount well be dedacted by cash not add my account.mobikwik customer care phone no is not working.i have so many problems. plz help me sir plz refund my amount.my salary 10000.00 and than 5000.00 jamd in wallet. at now i have no money. plz help me. Plz ..plz refund my cash....
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P
pankajpandey
from Kanpur, Uttar Pradesh
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Payment transfer in wrong way

Address:Gorakhpur, Uttar Pradesh, 273001

Dear sir,
please check and resolve this issue regarding p2p money Rs.1780 transfer on customer mobile no.[protected] is pending now and awaiting from receivers acceptance but from my credit card deducted Rs.1780.
my wallet mobile no.[protected]

Reference ID: 54a4707b5cb77
Reciever's Details: [protected]
Date and time: Thursday, 09 march 2017, 12:46:56 pm...
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K
Kshitij2612
from Jammu, Jammu and Kashmir
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Cashback not credited into the wallet

On 8th March 2017, I payed my electricity bill of Rs 2032 through mobikwik. I added the promo code "SUPER" according to which I should get 5% cashback but because maximum cashback worth is Rs 50, I should get Rs 50 as cashback. But I didn't received anything.
I should get Rs 50 as cashback but I didn't received anything. My mobikwik experience was very bad....
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J
jainex sanghvi
from Surat, Gujarat
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Payment not Credited to Merchant Company

Address:395009
Website:www.mobikwik.com

I have paid Rs. 1070/- for Electricity Bill payment in January Month,
and have recd. message from Mobikwik that Electricity Bill is paid,
But in February Month I recd. bill from Electricity Company with past due of Rs.1070/-, as per Elec. Company record they did not have Recd. payment from Mobikwik. Since that i am trying to contact Mobikwik but there is any response by their end. even in-app Help mechanism is not working...
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M
Moiz Ezzy
from Lucknow, Uttar Pradesh
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Recharge on wrong number

Address:Kota, Rajasthan, 324006
Website:Mobikwik.Com

Respectfully,
Hi. I am moiz ezzy, i was subscribing my jio sim to jio prime and the payment Was made by mobikwik Online recharge wallet. But i accidentally Input the wrong number my jio sim number is [protected] but i enter the number [protected].
My mobikwik registered mobile number is [protected] and order id is RJ[protected].
So i request you to cancel the recharge....
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