Mobikwik Complaints & Reviews

ORDER #MP[protected]­­

I have made the elect­­ricity bill payment ­t­o BESCOM on 10-03-2­01­7 with the amount ­of ­857/- including s­uper­ cash., still th­e bes­com has not rec­eived ­the payment pl­ease ma­ke sure when ­will the­ amount will­ go to be­scom or it ­will get r­eversed . ­appreciate ­your grea­t response.

Best regards­

Many of time to try to connect to mobikwik customer care through mail and phone but no one responses.

Please check attachment file of required documents for this. Below available transaction i'd is not done successfully translation and translation failure date and time. I request to that please refund my 100 rs. Because this transaction is not done successfully and also not generate invoice copy.

Mar 03, 2017 10:40am bank transfer to kyoto iranian panda[protected]*)

Transaction i'd vey476fbuag5

Vide transaction id no.[protected], a recharge through mobikwik was done at 21.35 hours for airrtel mobile no. [protected], accordingly rs. 94/- had been deducted from axs bank ahmedabad.

The said aitel no was having voice call balance of 1866 calls which was expired on 14/3/2017.

After ascertaining details from airtel if recharge by rs. 94/- is done then call revious calls were to be added to my account.

Since amount so deducted rs. 94/- by mobikwik is not deposited with airtel as confirmed, i am loser of voice calls balance balance of 1866.

Request to let me know the reasons for not depositing the amount before airtel authorities and refund of call amount of 1866.

Thnx & regards
Purshotam
[protected]

I paid money using mobikwik wallet. My money is deducted from bank account. But amount is not received at merchant. I also raised ticket but not a single response since 4 days. Such a poor company Mobikwik. I hate this. Ticket number: #6082066. They deducted my money and not give a single reply to my issue. I request all user to please never pay money using Mobikwik wallet. It is not good for you.

I have purchased a mobile from shopclues with mobikwik wallet and as per this am entitled to get cashback of Rs. 500 within 24 hrs. It more than 48 hrs now and still cashback is not received.

I have raised a ticket on mobikwik (Id : 6100079) and see no response from them yet.

Here are transaction details :
Transaction time : Mar 12, 2017 11:47PM
Description of transaction : Paid to shopclues
Transaction Id:[protected]

Hello without giving solution you people closed ticket, its was nice cheating im waiting for the solution since more than month, but no proper response no contact no from web site no proper solution, im having here my problem please look up on my issue and resolve my issue. on 19th of January from wallet [protected] to [protected] im transferred 1000 rs but amount not received to [protected] but balance was deducted from my account but i didn’t get any transactions details when i transferred the amount and not Credited also, when raised i ticket all are showing only previous transaction on the same day im received 4000rs from my friend account in that im transferred only 2000 rs another 1000rs not credited to my wallet and another 1000rs im done my personal transaction, Please look on my detailed trancation you ill all details, and im Raised ticket id but the issue was still in progress more than a 2 months happened and i have detailed transcation for the month jan 17, please refer ticket id #5844256� before solving ticket please look up on my trancation history of no [protected] please look up on my issue do the need full. ASAP.

One of my transfer is failed at mobikwik end on march 3rd. money is deducted from my account and not transferred to bank. they said money will credited in my wallet on march 10th. till now it is not credited. customer care is worst. no mobile number to reach them. not even responding to tickets properly. closing tickets without contacting user. worst team support i have ever seen in my life. worst user interface. complete waste app. i just want my money back. it seems fraud to me. why the hell you people started company if you can't handle your customers properly. atleast any company should have mobile number to reach customers or whenever you are closing the ticket you need to contact user. that is the basic common sense. i waited long. i can't wait more. can you resolve the issue.

my email id is [protected]@gmail.com

On 3rd march 2017 i done a transfer mobiqwik wakllet to bank at the time shwos insufficient balance afte i refresh my account amount deducted in my wallet .and i go to check my history there i find -3652 and open that is shows no invoice data found ...
ans also gave a complaints but they are respond on my complaint ..


but they are mentioned ..There Customer Care Department will look into that and reply with a solution in 2 Working Day’s.

till now i did'nt get any respose from mobiwick care..
so please solve my problem..
in future i never used this fraud site...

Mobiwiki is worst ever website i have seen, I have transferred 1000 rupees to bank on 3rd of march but till now that money is not added to bank or not credited back to my wallet. its been 10 days and nothing happened, If i try to call to the numbers provided one says vodafone number switched off and other says this number doesnot have incoming call facility.
then why the hell they kept those number, i have logged a compliant on 3rd march itself and its still in progress and nothing happening, if i try to message to the same complaint number i get a pop up saying our person is looking into it and i cannont message also. are you people trying to scam us, not money no response then why do you have this website atleast if you dont have a customer care people to answer us?

I have 5000 rs on my wallet and when I tried to transfer it to my bank account, I got an error message that there is no sufficient balance to do the transfer despite of the account having the adequate balance. I then went into the terms and condition of the wallet and shockingly found that the "Wallet to Bank Transfer" option is temporarily unavailable. I still am not sure whether the information is up to date in the FAQ section but here...

Sir my mobikwik not runing security not run. Privacy not run.
My number [protected].
Please help me.
Please. Today the privacy not running so i am very bad felling .so improve this site and please help me.
I love mobikwik.
And the gmail id not change.
I am try more days but main problem is privacy running please.
My number is [protected].
Please help.me.

Hi
My complaint is regarding payment dated 18/02/2017. I was paying INR 473.25 to the grofers via mobikwik through Standard Chartered. I did two transactions with aggregated ID :[protected] and[protected]. One of them got failed but money got deducted from my Standard Chartered bank account and I'm trying to contact bank as well as merchant since then. There is no clue of my money. I have complained several times but I'm yet to get my money back. Both bank as well as merchant is toiling me. Please stop harassing your customer and don't try to take their hard earned money. I need my money back.

Yours sincerely
Robins Kondilya

I have added 10000 rs. to my mobikwik wallet tomorrow now i want to transfer it to my bank account but transaction is not happening.
You dont have sufficient funds to make this transaction
this above statement is shown on screen back to back.I m really frustrated. Worst experience while using this app as i need this transfer very urgent.
I have also filed a complaint in help section of app. But there is no reply.I dont know what to do.

Hello this is Mohan my mobikwik number is [removed]I have add some amount to my mobikwik account with my BOI debit card...now I want to transfer the same to my other Bank account but it shows me that "" not sufficient balance to make transaction" what the F is this why con't I not able to transfer my money to my account...
More than That I have added amount from debit card not from credit card

I need the resolution asap other wise I will raise a complaint in consumer court

My mobikvik wallet no is [protected]. I transferred 3100 rs to wallet. and used 950 rs to make bill payments and Now I need my rest money back to my bank. But not able to transfer despite having 2150 rs. error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it. I tried to transfer from other accounts and to other bank account alsoalso assuming issue is with my wallet. But same issue. I want my money back to my account. Will never try these kind of wallet in future...

My mobikvik wallet no is [protected]. I transferred 10000 rs to wallet. Now i need my money back to my bank. But able to transfer despite having 10000 error showing" not sufficient balance to make transaction. I am getting frustrated with this. You are fraud. Once you got money u r not returning it back. I tried to transfer from other account [protected] assuming issue is with my wallet. But same issue. I want my money back to my account. Will never try these kind of wallet in future.

I have redeemed my State Bank of India debit card reward points of 296 equivalent to 72 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 11mar2017. I also got a message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when I logged in into my mobikwik app it shows zero balance in the mobikwik wallet which should have been 72 indian rupees. The mobikwik was downloaded from an authentic source from android market. There was a good internet speed.But still why is mobikwik not dutifully executing it's job.It seems like my hard earned money has been stolen by mobikwik personnel's. Please provide a contact or MobiKwik support as their customer number are not working wherein I could get my reward cash back on my account.My MobiKwik account details phone number [protected]
Email id [protected]@gmail.co.

I loaded my wallet with 5000Rs. yesterday and was able to transfer 1000rs. to bank account yesterday as the daily free transfer limit is 1000.
Today when I tried to transfer 1000 Rs.it showed not enough funds whereas my wallet balance is 4000 so why it is showing not enough funds to transfer.
I Want a solution as soon as possible as my 4000 Rs. are in risk.

I have used Mobikwik wallet on easemytrip.com on Jan 24, 2017 for flight ticket booking and as per offer, I was suppose to get 5% cashback for transaction in 24 hrs. But after raising multiple support tickets with Mobikwik also, there is no response.
There helpline number is not reachable.

They are making fool of people and making false offers to customers.

My details are:
Name: Mahaveer
Mob.: [protected]
email: [protected]@yahoo.co.in

I was recharging rs303 plan today for jio number
Instead of recharging to [protected], i recharged wrongly to [protected].
I request to cancel the transaction and refund the amount to the wallet before the plan gets activated.

I have mentioned below the transaction details which are done in mobikwik recharge walet.

Transaction details:
RJ[protected]

Transaction Date: Mar 11, 2017 (Saturday)

Its a hard earned money for me, as i am a student doing parttime work.

Please take necessary action to resolve the issue