Mobikwik Complaints & Reviews

Transaction ID.BWS[protected], Invoice Date 14.03.2017, Amounting RS. 150 - ..I paid BWSSB water bill through MOBIKWIK app, the amount was deducted and it displayed that payment was successful, but when we check the BWSSB site, it is showing that payment is still due . Please check it and solve our problem as soon as possible . kindly refund the money .

On the date of mar 09, 2017 12:03am, i have tried to transfer money from wallet to bank, but money debited from my mobikwik wallet but not created to my bank.
Mode:bank transfer
Transaction id: 1iv726cnm0jsk
₹ 1, 000

No invoice found

Already 10 days over still i am not getting my to wallet or bank. Please take. A complain.

I have tried to contact mobikwik customer care but no luck, they don't give any reply.

I paid my electricity bill of ₹2140 on 11th march 2017 through mobikwik application. For this transaction, i got ₹20 casback in my mobikwik wallet. But the amount i paid ₹2140 had not been paid to maharashtra state electricity board(mahadiscom) till now. I read that the payment will be credited to recipient in 3 working days...i paid bill on 11th march 2017 and today date is 17th march 2017 ...i even tried contacting customer care...but customer care service of mobikwik is not working...the proofs supporting my complaint are added here...

I had booked a bus ticket on 16th March 2017, and trying to cancel the ticket, but not able to do it. I tried calling all so called customer numbers, but all or either switched off or out of service.

PNR No.:[protected]TS-YAR43870132XVO
HUBLI to BANGALORE
SRS TRAVELS
Travel date : 19.03.2017

Mobikwik is so irresponsible, that they had closed all their phone lines...

I am unable to login my mobikwik account. I raised ticket several times but no reply. My login email id is [protected]@gmail.com.

The customer care number of mobikwik is also not working. It says the incoming call to this number is not available. The number is listed in their official website, its so ridiculous that and unprofessional, i am list bothered about my login with mobikwik, i want my money in wallet back,

Every time i login it say 'something went wrong' please help

Hi This is Vineesh K S from Bangalore. I have some amount returned from Myntra.com to Mobikwik wallet. I couldn't see any option in Mobikwik to move my money back to bank account. If I transfer that amount to my own bank, i have to pay 200rs extra!!!. Why should I pay extra 200 just to move my money back to my own bank account. Kindly resolve my issue ASAP. Thanks in advance.
On top of everything, there is no customer care also for Mobikwik. Such a waste site I have never seen.

I have a balance of 17485 in my mobikwik wallet. And, i want to upgrade my wallet so that i can transfer that amount to my bank. Whenever i clicked upgrade, i am getting "something went wrong. Please try again" and also while trying to transfer.

First of all i want my money back. There is no call center to ask them directly to resolve this issue. Only on website we need to log a ticket and we don't know who is working or any one is even working on it or not.

There is no issue with my mobile network. I am getting 6 mbps download speed seamlessly. Only on this app i'm getting this error.

Hence, resolve this issue soon else, i'll file a complaint in consumer court.

Dear sir,
please check and resolve this issue regarding p2p money Rs.3000 atometicaly transfer on customer mobile no #[protected].receivers acceptance but from my credit card deducted Rs.3000.
my wallet mobile no.[protected]
But amount of RS: 3000 not yet received in my wallet.pls send back My money
Below screenshot for your reference

Reference I'd : 54a2207e92c21
Reciever's Details: [protected]
Date : 07 march 2017,

Have initiated payment of electricity bill for BEST through your app as per below details;

1. Order# MP[protected] on 08th March 2017 for BEST electricity payment (#[protected]) of amount 3070 Rs.

2. Order# MP[protected] on 08th March 2017 for BEST electricity payment (#[protected]) of amount 600 Rs.

However, till date (15th March 2017) the status is not updated with the biller. The amount paid is reflecting under amount due on BEST site.

I have raised a ticket (#6084940) for the said issue via your mobikwik app portal help & support option but still the ticket is showning status as inprogress. No status as been updated to me with regard to current status of the payment.

Sir, i have booked a ticket from madurai to coimbatore on 07.03.2017 (njk travels) through mobikwik. I have paid rs.214 to mobikwik and the ticket also generated for me. ( ticket no. Natdcaf) on 07.03.2017 i have received a phone call from the bus operator regarding the bus was cancelled on that day and also they will refund my money through mobikwik. I am very much disappointed and came to coimbatore by a govt.Bus. After reaching my home town i have sent one mail to mobikwik regarding my refund. Mobikwik complaint no. 6058354. After one day mobikwik replied me that the bus was operated on that day. So no refund. Then i called the bus operator. But they are sure that the bus was cancelled on that particular day. Then again i contacted mobikwik through email with all the proofs. But till now no response from them. Bus operator mobile no. [protected]. On 07.03.2017 i got 2 phone calls from the operator telling the bus cancellation. That nos.[protected] @ 2.13 pm. [protected] @ 2.25 pm. You can also verify it. Mobikwik simply telling that bus was operated and looting my hard-earned money. Kindly take necessary steps to refund my money. Thanking you

I had purchased a product from ebay by paying through Mobikwik Wallet on Mar 2, 2017. The purchase was cancelled on next day. I got the confirmation from Ebay the amount was refunded.
But even after two weeks the amount has not reflected on my Mobikwik Wallet.

I raised ticket in the HELP forum of Mobikwik. Havent got any reply.
I have tried their contact number. One is not available and another is switched off.

Seems like the company exists only online. There is no physical attributes to help & support the users.

The number o[censored]nresolved complaints is alarming.
Redressal is denied.

Kindly help.

I have added 1000/- Rs to my Mobikwik Wallet on 6th Mar 2017 However the 1 transaction is failed but money debited from my card, I have done the 2nd transaction of Rs 1000/- again that is successfully done. but today 10 days have been passed neither I received money of (first transaction which is failed as per mobikwik) into my mobikwik wallet not in the card. Hence I would like to request you kindly refund the 1000/- rs either add this in wallet or refund it in card.

[protected]
[protected]@gmail.com

Order # MP[protected], invoice date: 11.03.2017 amounting Rs.350/-
I paid an BSES Rajdhani electricity bill vide above referred details. Money has been deducted from my account but bill is still due. 4 days passed away but unfortunately no action has been taken by mobikwik. Ticket Id #6084242 and #6115469. Kindly refund the money or I will lodge FIR complain in higher authorities.

ORDER #MP[protected]­­

I have made the elect­­ricity bill payment ­t­o BESCOM on 10-03-2­01­7 with the amount ­of ­857/- including s­uper­ cash., still th­e bes­com has not rec­eived ­the payment pl­ease ma­ke sure when ­will the­ amount will­ go to be­scom or it ­will get r­eversed . ­appreciate ­your grea­t response.

Best regards­

Many of time to try to connect to mobikwik customer care through mail and phone but no one responses.

Please check attachment file of required documents for this. Below available transaction i'd is not done successfully translation and translation failure date and time. I request to that please refund my 100 rs. Because this transaction is not done successfully and also not generate invoice copy.

Mar 03, 2017 10:40am bank transfer to kyoto iranian panda[protected]*)

Transaction i'd vey476fbuag5

Vide transaction id no.[protected], a recharge through mobikwik was done at 21.35 hours for airrtel mobile no. [protected], accordingly rs. 94/- had been deducted from axs bank ahmedabad.

The said aitel no was having voice call balance of 1866 calls which was expired on 14/3/2017.

After ascertaining details from airtel if recharge by rs. 94/- is done then call revious calls were to be added to my account.

Since amount so deducted rs. 94/- by mobikwik is not deposited with airtel as confirmed, i am loser of voice calls balance balance of 1866.

Request to let me know the reasons for not depositing the amount before airtel authorities and refund of call amount of 1866.

Thnx & regards
Purshotam
[protected]

I paid money using mobikwik wallet. My money is deducted from bank account. But amount is not received at merchant. I also raised ticket but not a single response since 4 days. Such a poor company Mobikwik. I hate this. Ticket number: #6082066. They deducted my money and not give a single reply to my issue. I request all user to please never pay money using Mobikwik wallet. It is not good for you.

I have purchased a mobile from shopclues with mobikwik wallet and as per this am entitled to get cashback of Rs. 500 within 24 hrs. It more than 48 hrs now and still cashback is not received.

I have raised a ticket on mobikwik (Id : 6100079) and see no response from them yet.

Here are transaction details :
Transaction time : Mar 12, 2017 11:47PM
Description of transaction : Paid to shopclues
Transaction Id:[protected]

Hello without giving solution you people closed ticket, its was nice cheating im waiting for the solution since more than month, but no proper response no contact no from web site no proper solution, im having here my problem please look up on my issue and resolve my issue. on 19th of January from wallet [protected] to [protected] im transferred 1000 rs but amount not received to [protected] but balance was deducted from my account but i didn’t get any transactions details when i transferred the amount and not Credited also, when raised i ticket all are showing only previous transaction on the same day im received 4000rs from my friend account in that im transferred only 2000 rs another 1000rs not credited to my wallet and another 1000rs im done my personal transaction, Please look on my detailed trancation you ill all details, and im Raised ticket id but the issue was still in progress more than a 2 months happened and i have detailed transcation for the month jan 17, please refer ticket id #5844256� before solving ticket please look up on my trancation history of no [protected] please look up on my issue do the need full. ASAP.

One of my transfer is failed at mobikwik end on march 3rd. money is deducted from my account and not transferred to bank. they said money will credited in my wallet on march 10th. till now it is not credited. customer care is worst. no mobile number to reach them. not even responding to tickets properly. closing tickets without contacting user. worst team support i have ever seen in my life. worst user interface. complete waste app. i just want my money back. it seems fraud to me. why the hell you people started company if you can't handle your customers properly. atleast any company should have mobile number to reach customers or whenever you are closing the ticket you need to contact user. that is the basic common sense. i waited long. i can't wait more. can you resolve the issue.

my email id is [protected]@gmail.com