Mobikwik Complaints & Reviews

Website: Mobikwik

Same story. My father received a fraud call from a fraud SBI manager asking for credentials. I am trying to connect on customer call since morning. Please revert the transaction with POS[protected].
Please take immediate action as looking into the logged complaints it is giving me a wrong message that your Wallet is so insecure that all frauds are using this and they can successfully proceed with their fraud. Please help and reply back ASAP.

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Address: New Delhi, Delhi, 193201

Website: mobikwik.com

Hi my mobikwik app is'nt working since last 2 months.i tried every step sugested by them but it didnt work.i requested them to transfer wallet balance of rs.660 in my bank account but they act as dumb and deaf.i called them many times, i sent them few mails but they never respond on the relevant matter.they just beat around the bushes.please resolve the issue.

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N

Nadim Raza

from Mumbai, Maharashtra

Jan 31, 2017

Dear sir
mere acoun se paisa bank account se paisa 1000 thousand cut gya hai but mobikwik wallet me add nhi huwa hai[protected]

mobikwik a/c =[protected]
email id =[protected]@gmail.com

bank A/C[protected]
caara bank
ziradei

Funds transfer - Comment #2650064 - Image #0

Funds transfer - Comment #2650064 - Image #1

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Address: 122002

Website: www.mobikwik.com

Hi,

Jan 28, 2017 11:20AM
Money Transfer to [protected]
Transaction Id: 5472128c46d4c

I have sent 2000 to a wrong number .Kindly revert the transfer . I raised a ticket 3 days back but customer doesnt respond nor they attend phone calls. it is switched off. Which #### mobi walled company keeps its customer care no. switched off !!! Duh...

Mobikwik customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by Ela swizzle No response yet !!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I added money to my account with the promo codes provided at mobikwik web face but most of the times cashback are not being credited.
Keeping in faith of your word as promised in ticket no 5856888, I tried add money of rs 13 using code REPUBLIC (which did not worked as informed). Now add rs 13 as promised.
There is still no Cashback which I was worried. If you believe that you cannot eat your own words, as promised process the Cashback.

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K

Kvsgowda

from Bengaluru, Karnataka

Jan 31, 2017

Dear Team,
Not able to transfer amount 500 RS more than wallet to bank account. Please help me.

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S

Saurav_

from Varanasi, Uttar Pradesh

Jan 31, 2017

I added 391 rupees in wallet([protected]) but transaction failed and money debited from my debit card.I raised many complaints in mobikwik but no response ticket id 5843048.so please refund it.

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Address: Mandsaur, Madhya Pradesh, 458001

Website: Mobikwik

January 24, 2017 Sir, I had to add my wallet 1950 rupees. I tried 1000rs to Punjab National Bank.It was the failure of the transaction.₹ 1000 were cut from my wallet I have not found a mail Neither the money in my bank account And neither did I return to my wallet When will I return the money. Id- Shoheb.[protected]@gmail.com date- 24/01/2017 Amount-1000

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I

ijaz shaikh

from Mumbai, Maharashtra

Jan 30, 2017

I have paid my bill of BEST electricity and now if i checked status it is still showing same that amount you still have to be paid

Money deducted my account - Comment #2649058 - Image #0

Money deducted my account - Comment #2649058 - Image #1

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S

Sampurna Nand Pandey

Jan 30, 2017

I m adding money from my bank account of Rs.410 on 24.01.17 in my mobile ik wallet but amount deducted from my account and not adding in my wallet.
For the help use mobikwik help and generate ticket I'd 5853482
But it's showing only in progress
No amount refund
Please do needful help

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Address: 560037

Website: www.mobikwik.com

Hi this is Prudhvi, I have used Mobikwik for brand factory purchase which says I will get rs.400 in Mobikwik wallet if I make purchase for 2000 . I made a purchase for 4000 last month dec 18th 2016 and didn't receive any Cashback. Order I'd:[protected].

And again I made a purchase of bookmyshow tickets for the first time through Mobikwik for 237 RS which again said I will get 35 % .Even this I didn't get . Order I'd webtouch-[protected][protected]

No proper response from Mobikwik regd my complaints

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Address: Bangalore, Karnataka

Website: www.mobikwik.com

Date of the incident- 12/01/2017
Full description of the incident- I had booked a ticket for National Travels through Mobikwik but the bus was dropped due to some problem. And they told that Mobikwik will refund my money.
The details of the ticket is as follows:
PNR: TS-MWIK38088270KGL, DOJ-12/01/2017 Seat no. L5
Passenger name: Madhu Ram
So please look into the matter and refund my money ASAP.

Mobikwik customer support has been notified about the posted complaint.

Jan 24, 2017

sanisari's response My mobile number [protected]

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S

sanisari

from Moirang, Manipur

Jan 30, 2017

मेने अपने बैंक अकाउंट में 100 डाला था पर[protected] को पर वह अभी तक न तो बैंक में आया है और नहीं वैलेट में, मझे आप की यह सर्विस बिलकुल भी न पसंद है, I Request please refund my money

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Address: 500080

Website: MOBIKWIK

MY mobikwik ACCOUNT bearing EMAIL ID manoj.[protected]@gmail.com
has been diabled...I opened my account on my new phone..but it displayed (USER IS DISABLED)...
i surfed the net for reasons for mobikwik account blocking.
I found that if account is opened on more than one device, it gets disabled.there is no issue because i opened it on my new phone .
so i was suggested to put up a complaint to get my account unblocked .
KINDLY LOOK INTO THE MATTER AND, UNBLOCK MY ACCOUNT..

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Address: Gurgaon, Haryana

Website: www.mobikwik.com

My current phone number is associated with someone else's email address which I dont know how it occured.

Their customer care phone numbers are either switched off or are busy. Have been calling them for 6 days and over 7 hours of total attempts to reach them at various times. But no use.

Sent them a detailed message online through their websupport and they said " you cant change email but you can create new...

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Website: Mobikwik

I made a transaction of Rs. 300 at Indian Oil petrol pump using Mobikwik wallet. Merchant told he haven't received the amount in his account and took a cash from me and told me to talk to Mobikwik about this issue. But now when I am trying to reach Mobikwik they are not helping and not responding to my mail . Mainly the customer care no. Mentioned on Mobikwik website is not working. Very bad customer service, will highly recommend to use paytm and freecharge at least they have good Customer service.

Transaction ID: 8716fae5b37a

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Address: Krishna, Andhra Pradesh, 522501

I don't understand the problem with mobiwik. I had lodged many complaints regarding to my transactions, no reply from them, I had done transaction of 600/- on[protected], through internet banking. Can one do a favour to contact the customer service and the number which is present in site is fake and not connecting and also mailed too. Don't trust the mobiwik, my better suggestion is to do Paytm services.
My wallet email id is [protected]@gmail.com

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Hi, I had made a transaction./Transder on Mobikwik lite of Rs, 2017/- on 24th Jan And I got the sms that the amount would be credited to my bank account by 25th Jan.
But the amount still have not been credited to my bank account.
Have also created a ticket on Mobikwik site on 27th Jan, but did not get any reply from them

Transaction Id: ZP546daf956afb8
Transaction Date: 24th Jan 2017
Mobikwik id: mr.sanju.[protected]@gmail.com

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M

Mayank Kumar Gupta

from Delhi, Delhi

Jan 29, 2017

It occurs same with me

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Mr.Sanju's [Complaint's author] reply, Jan 29, 2017

I tweeted them on twitter account and got a reply to submit the needed document to their mail id.
It is just annoying due to their technical error, the user has to go through the process of verification etc.
Done with mobikwik after getting the money back uninstalling this useless app for good.

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Address: New Delhi, Delhi, 110085

Bloody Mobikwik have looted my money from wallet .Since a week my customer have paid through Mobikwik lite I have not received my payment yet.also I m not get my big Bazaar Cashback too.i already written several times still they are vein.they have provided fake no. On their website to call.they are quite shameless.better to use PayTM
I m being harassed
Reg no. [protected]

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Address: Jalna, Maharashtra

Website: Mobikwik.com

I made an online transaction through mobikwik wallet on 19th Jan 2017
The money was debited from may Bank account but the transaction failed I'm yet to receive a refund for the amount that got debited. The details of the transaction are as mentioned below
Payment ID no [protected]
Bill reference no zp54673d2e31e7e
The worst part is l've already mailed to zaakpay and also tried contacting their customer care response at all

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Address: Jabalpur, Madhya Pradesh

Website: www.mobkwik.com

From my sbi account ₹251 was deducted while i was trying to recharge my mobile data, but recharge was not done. Mobikwik deducted the amount n send a notification to refund my amount if recharge not done...still i don't get the refund amount. Plz check it..my account no.is [protected].n I recharge in this number only. So plz refund my amount in my account.

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Address: 122508

Website: mobikwik

My mobikwik account [protected] and alternate number [protected]

Sir why are locked my account am forget my MOBIKEIK pin number
When i am recharge any number he show
《txn is enabled for ur locked account》why plz solve my problem imidetly

Sir i facing number problems because my account was loce due to uneven reasion
My mobikwik ACCOUNT no.[protected]

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Jan 28, 2017

Updated by munasib Plz solve my problem imidetly

Jan 28, 2017

Updated by munasib My mobikwik account [protected] and alternate number [protected]

Sir why are locked my account am forget my MOBIKEIK pin number
When i am recharge any number he show
《txn is enabled for ur locked account》why plz solve my problem imidetly

Sir i facing number problems because my account was loce due to uneven reasion
My mobikwik ACCOUNT no.[protected]
Email .[protected]@gmail.com

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Address: Krishna, Andhra Pradesh, 522501

My mobiwik emailid ;- [protected]@gmail.com, [protected],
Transactions done on[protected].

I had done two transactions of amount 580/- . One transaction of addmoney 300/- and it not credited in wallet, then I have tried recharge of 300/- ( wallet balance 20/- + 280/-) to mobile no. [protected].these two transactions are not done but amount debited in my account and credited in mobiwik a account. and i had given three complaints till no phone call received about it. I had mailed also no reply from mobiwik services. my transaction id of mobiwik are[protected] &[protected], and transactions done by internet banking of KVB .

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Address: 713203

Website: mobiwik.com

II added rs 700 which was succesful from fron my sbi card again i added rs 320 amount deducted but not added in mobiwik wallet again i added rs 330 which was successful after that i done transaction from Irctc which amount was deducted but ticket was not booked I had done my ticket transaction from mobiwik wallet on 26.01.16 amount was deducted from mobiwik wallet but ticket not booked please refund the money i am attaching the amont deduction invoice copy from mobiwik.
email id santosh.[protected]@gmail.com
Mobile no NO [protected]
Name SANTOSH KUMAR RAJAK

Jan 27, 2017

Complaint marked as Resolved

just close the complaint i will try my self

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Address: Ludhiana, Punjab, 141010

Website: Mobikwik

Actually I book train ticket from mobikwik wallet and after 4-5 days I cancel my ticket. Then irctc refund my money in mobikwik wallet... After 1 days I try to send money wallet to bank account..but my money is deducted from wallet and I can't receive my bank account. I complaint mobikwik customer care number but all number are switch off or not reachable..and I also submit my complaint in my mobikwik helpline...but mobikwik customer care not reply
Should be banned in india

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Jan 26, 2017

Complaint marked as Resolved

Mobikwik reply me that (Please be informed that the IMPS transaction is pending and will be credited to your account within 7-10 working days as per Bank norms which is beyond our control. In case, it gets unsuccessful then the deducted amount will be credited back to your wallet.)

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Address: 731303

Website: Mobikwik

I used Mobikwik for online recharging my tata mobile on 03/12/2016 My bank a/c debited by Rs. 500 instantly. Recharge failed but till date I get no refund of my paid amount. Transaction details as found in my bank a/c statement is given hereunder -
Txn. date 3 Dec. 2016, Value date 3 Dec. 2016
Description -
POS PRCH-POS[protected] MOBIKWIK Gurgaon-
Please look into the matter and refund my money immediately.

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V

V Surendra Reddy

from Anantapur, Andhra Pradesh

Jan 26, 2017

On[protected] I have done add money and recharge through internet banking from an user ID [protected]@gmail.com,
The total amount is 600/-
300 each transaction, I am attaching the proof as my account statement and also mobiwik statement too,

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 248

Fraud transaction using my debit card credentials

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Funds transfer

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Customer care not responding

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Cash back not recived many times

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Money deducted my account

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No refund as promised

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Refund of ticket money

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My account was disabled ([email protected])

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Account closing, Money refund & Wrong email assigned to my number

Merchant payment issue

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Money deducted to wallet by bank and not shown in wallet

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Money Deducted from Wallet but not credited to bank account

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Mentally harassment

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Refund balance

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Refund my 251 which was deducted from my sbi account but Mobile recharge was not done

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Whithout any region locked my account

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Worst service of wallets

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Rs 1015.60 deducted from mobiwik wallet but ticket not booked

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Money is deducted from my wallet and not deposited my bank account

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Online mobile recharge

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