Mobikwik Complaints & Reviews

I booked tickets from tumkur to shimogha train from mobikwik app but tickets are not booked even though amount has been deducted in my wallet 367.46 rupees...
I need as early as possible my amount to wallet please do the needful...
It's worst app i have seen ever... You people from mobikwik has to solve the problems... Or else you loosing hop on this website...

Registered email id with mobikwik :
[protected]@gmail.com
Primary contact no for mobikwik :
[protected]
My account was locked before 10 days or more.
I already create mobikwik complaint ticket 3 times. I not able to login with mobikwik because my account locked. Not solved my problem till this time.
I want re-active my account.
Please help me. My 8800 rs in mobikwik wallet.
Contact no. [protected]

Worst ever customer user experience with MobiKwik. I have deposited 20, 000 in their wallet for some transaction which was not used. I asked for transfer in my account which they denied, later I was told to update my aadhar number with Mobikwik wallet, so that I can transfer 5, 000 at a time using wallet, but due to some technical error from their side it was not updated. I even lodged a complaint where they told me they will send representatives to collect my document, and they will process things further, I am still waiting for any representatives till date to come. I tried calling customer care umpteen times but they never receive any call. I am highly disappointed with the experience now, there are hundred of restrictions put by them where no user can transfer amount to any other bank. and I am now forced to take the matter to consumer forum if it is not resolved within two days.
email: gufran.[protected]@gmail.com
Mob no: [protected]

I did mts data recharge on 8th dec, 2016. Money got deducted but i did not receive the recharge. When contacted mts customer service they replied that mobikwik is not authorised for mts recharge and they did not receive any payment from mobikwkik.
I have raised a ticket in mokikwik customer support through site but there is no response yet and customer care numbers also do not work.

Mobikwik ticket number - # 5762764

I did shopping on Myntra on 2nd January 2017, around 8:30pm, and I paid amount of Rs.1702 using Mobikwik Wallet.

That time Mobikwik had offer of giving 10% cashback using Mobikwik Wallet, so I did payment using my Mobikwik Wallet but still the cashback is not been credited.

And NO ONE responds on Mobikwik Customer Care Numbers and Customer Care email ids.
Really bugged up by this!!!

On Jan 2 I have done a transaction on Myntra for RS 2490 chosen the payment method as mobikwik. money debited twice from Bank but only once credited to mobikwik account. I have mailed the many times but no reply they are cheating us. It's been 4 days now help me.. Get my 2490 RS immediately. Mobikwik is cheating .solve my issue as soon as possible.

Who the Hell is working on These Tickets
ID# 5673845
ID#5747600

You Guys are really having pathetic Service support. I just wasted my money on MobiKwik. There is no proper response and no followup by customer support. This was the worst service i ever had. NEVER EVER recommend anyone for MobiKwik. Paytm is far better and responsive, No need to ask for them expected cashback. Here for each offer or any cashback customer need to struggle and take follow up. Worst WORST wallet Service.

NOW FROM THERE SITE OR APP WE CAN'T POST, ALWAYS GETTING ALERT WE ARE WORKING ON PREVIOUS TICKETS AND ON PREVIOUS TICKETS NOBODY IS REPLYING.

This is the worst bus booking portal i have encountered in the past 7 years.
It generally takes 30 mins max. to connect to the support. There will be no support nor update on the issue.All Customer support agent will show attitude towards customer. There is 200% guarantee of no refund . The site itself is not update. I will not recommend anyone to book bus on this website.

There was no bus available on the time displayed on the portal when i enquire with the bus operator. Mobikwik does a strategy of rescheduling the bus time where the customer has to take the bus as received and there will be no option to refund the money. The phrase being used " Sorry for the in convinence, We have forwarded to the concern team. We will update u within 24 to 48 hours". I have followed up for more than 20 times. There was no update and they were saying the same thing over and over again.

Mobikwik!! We customers are the only reason why you are earning, please treat them as deserved.

I have made many payments on various online Websites using mobikwik wallet. But haven't received cashbay for any. I was supposed to get 100RS cashback on mobikwik for bookmyshow Tickets and upto 50% cashback on payment for grofers. I had raised multiple support tickets with mobikwik but they dont give a damn about it and don't even reply on follow up message also.

I have not got cash back till yet
Can u cash back as fast as possible
I have shopped in brand factory and they told me that if I do payment through mobikwik I will get cash back
But till now i have not got my cash back
That too it is RS.400
So can u give me cash back as fast as possible
I have to pay that money to someone else so give it as soon as possible
And my family members are asking where RS.400 has been gone

Hi,

I booked a bus ticket using mobiwik on Dec 5 2015.unfortunately our honourable CM passed away.so all the bus cancelled on that day. but the amount not yet refund to us..I raised so many tickets to them but no response from their side. If I try to call to customer care no one picking the call it automatically disconnected. Almost 1 month am waiting for their respond but not replying. Please do the needful.

PNR # VMUBGYT mobile number:[protected] booked mail id:[protected]@gmail.com/[protected]@yahoo.co.in Date-051216 Amount-640

My account is disabled without any reason. Please help enable it soon. Highly disappointing and worst service by mobikwik. I would never suggest anyone to this wallet.I have raised many tickets but no response and also very worst customer care service, they never respond. Request you all not to use mobikwik.

Account E-mail : bms[protected]@gmail.com
Mobile Number : [protected]

I have paid my airtel post paid bill mobile no [protected] bill amount rs 547 date 22 october 2016 through mobikwick .amount has been deducted but my bill has not paid to airtel.i have lodge complaint ticket id 5508613, 5532745, 9709307 but till date not resolved.please solve this because already 2 month passed

manish km manish
mob no [protected]
[protected]

Sir/Madam,

Sub:My transaction got cancelled but money got deducted from my wallet... And this complaint is for my refund

Order no: CCAEA1CIW487
Transaction got cancelled in myntra app but balance got deducted from my wallet... I have posted a complaint in mobikwik app... And when I get my refund? I want my refund as soon as possible please... Ill be waiting for the refund... Thank u

In main page its displaying free transfer to bank account. i transfer Rs.1000 to my bank account. total Rs.1040 deducted for my account. why Rs.40 deduction.
when i ask support they told they revised the rules but there is no information about changed rule and still displaying cheating message

check below link:
https://www.mobikwik.com/moneytransfer/send-to-bank?camplink=homepage-banner

attached all images for referance

There r lots of complaints pending and lots of fraud cases here. Can't we make unity to fight for our money?

I have added 10000 rs to Mobikwik wallet for shopping. When an executive tried to make a payment via Mobikwik, it was unable to get paid but payment deducted from my wallet. I asked to the vendor for the issue and he told me that it would be auto credited to the wallet within 7 working days. Also, I've tried to call a customer care executive but never got response. It's more than 45 days I have waited for money. I've also added complaints on https://www.mobikwik.com/help which is never responds.

I will contact to media and cyber crime department for the same as I can see here more than 4000 complaints which is not resolved. I would like 10-15 person who can come with me and support me to get our money back and stop this application.

If you wish to discuss on it, email me on [protected]@gmail.com

Mobikwik Ticket No : 5614495

I had raised a ticket regarding the cancellation of a bus done via Mobikwik. The resolution team has not taken any action. I have waited for more than a month and the no proper response is being obtained from Mobikwik. Very poor resolution team and customer care. I wanted to bring this behavior to public so that other people will be careful while using Mobikwik.

I yogesh nagar ([protected]) transfered 5000 rupees to wallet no. [protected] on 27/12/2016
It is debited from my account but not credited to that account. I have raised complain on 27/12/2016
Ticket no is #5730027
I have also contacted to customer care they told me that it will be solve till 30/12/2016 but it is not solve yet
Plz solve the issue urgently.

Respected
Sir/madam
In the date of 28/12/2016 I got added money to my wallet, money detected from my account but not added money to my wallet I had tried to inform but no response by customer care, why your not responding and always our _tending to other customer always saying like this so please dont do like this please respond us at least one time I'm requesting so please take action and refund to my wallet

Thanking you

Hi I got Refund for the transaction[protected] from Jabong,

Anil is the Mobikwik customer care representatiive, He said go ahead and raise complaint as you wish .

I talk to him on 2nd January @ 5.15 PM .

I waited for long time to get my refund in my wallet but mobikwik dealing very harshly .

I seriously want to question about their worst services.

I raised lot of complaints but still they never responded . So i understand that if any problem happen with transaction in mobikwik then we need to loose that money. They are cheaters

I need help ASAP