Mobikwik Complaints & Reviews

This is the worst bus booking portal i have encountered in the past 7 years.
It generally takes 30 mins max. to connect to the support. There will be no support nor update on the issue.All Customer support agent will show attitude towards customer. There is 200% guarantee of no refund . The site itself is not update. I will not recommend anyone to book bus on this website.

There was no bus available on the time displayed on the portal when i enquire with the bus operator. Mobikwik does a strategy of rescheduling the bus time where the customer has to take the bus as received and there will be no option to refund the money. The phrase being used " Sorry for the in convinence, We have forwarded to the concern team. We will update u within 24 to 48 hours". I have followed up for more than 20 times. There was no update and they were saying the same thing over and over again.

Mobikwik!! We customers are the only reason why you are earning, please treat them as deserved.

I have made many payments on various online Websites using mobikwik wallet. But haven't received cashbay for any. I was supposed to get 100RS cashback on mobikwik for bookmyshow Tickets and upto 50% cashback on payment for grofers. I had raised multiple support tickets with mobikwik but they dont give a damn about it and don't even reply on follow up message also.

I have not got cash back till yet
Can u cash back as fast as possible
I have shopped in brand factory and they told me that if I do payment through mobikwik I will get cash back
But till now i have not got my cash back
That too it is RS.400
So can u give me cash back as fast as possible
I have to pay that money to someone else so give it as soon as possible
And my family members are asking where RS.400 has been gone

Hi,

I booked a bus ticket using mobiwik on Dec 5 2015.unfortunately our honourable CM passed away.so all the bus cancelled on that day. but the amount not yet refund to us..I raised so many tickets to them but no response from their side. If I try to call to customer care no one picking the call it automatically disconnected. Almost 1 month am waiting for their respond but not replying. Please do the needful.

PNR # VMUBGYT mobile number:[protected] booked mail id:[protected]@gmail.com/[protected]@yahoo.co.in Date-051216 Amount-640

My account is disabled without any reason. Please help enable it soon. Highly disappointing and worst service by mobikwik. I would never suggest anyone to this wallet.I have raised many tickets but no response and also very worst customer care service, they never respond. Request you all not to use mobikwik.

Account E-mail : bms[protected]@gmail.com
Mobile Number : [protected]

I have paid my airtel post paid bill mobile no [protected] bill amount rs 547 date 22 october 2016 through mobikwick .amount has been deducted but my bill has not paid to airtel.i have lodge complaint ticket id 5508613, 5532745, 9709307 but till date not resolved.please solve this because already 2 month passed

manish km manish
mob no [protected]
[protected]

Sir/Madam,

Sub:My transaction got cancelled but money got deducted from my wallet... And this complaint is for my refund

Order no: CCAEA1CIW487
Transaction got cancelled in myntra app but balance got deducted from my wallet... I have posted a complaint in mobikwik app... And when I get my refund? I want my refund as soon as possible please... Ill be waiting for the refund... Thank u

In main page its displaying free transfer to bank account. i transfer Rs.1000 to my bank account. total Rs.1040 deducted for my account. why Rs.40 deduction.
when i ask support they told they revised the rules but there is no information about changed rule and still displaying cheating message

check below link:
https://www.mobikwik.com/moneytransfer/send-to-bank?camplink=homepage-banner

attached all images for referance

There r lots of complaints pending and lots of fraud cases here. Can't we make unity to fight for our money?

I have added 10000 rs to Mobikwik wallet for shopping. When an executive tried to make a payment via Mobikwik, it was unable to get paid but payment deducted from my wallet. I asked to the vendor for the issue and he told me that it would be auto credited to the wallet within 7 working days. Also, I've tried to call a customer care executive but never got response. It's more than 45 days I have waited for money. I've also added complaints on https://www.mobikwik.com/help which is never responds.

I will contact to media and cyber crime department for the same as I can see here more than 4000 complaints which is not resolved. I would like 10-15 person who can come with me and support me to get our money back and stop this application.

If you wish to discuss on it, email me on [protected]@gmail.com

Mobikwik Ticket No : 5614495

I had raised a ticket regarding the cancellation of a bus done via Mobikwik. The resolution team has not taken any action. I have waited for more than a month and the no proper response is being obtained from Mobikwik. Very poor resolution team and customer care. I wanted to bring this behavior to public so that other people will be careful while using Mobikwik.

I yogesh nagar ([protected]) transfered 5000 rupees to wallet no. [protected] on 27/12/2016
It is debited from my account but not credited to that account. I have raised complain on 27/12/2016
Ticket no is #5730027
I have also contacted to customer care they told me that it will be solve till 30/12/2016 but it is not solve yet
Plz solve the issue urgently.

Respected
Sir/madam
In the date of 28/12/2016 I got added money to my wallet, money detected from my account but not added money to my wallet I had tried to inform but no response by customer care, why your not responding and always our _tending to other customer always saying like this so please dont do like this please respond us at least one time I'm requesting so please take action and refund to my wallet

Thanking you

Hi I got Refund for the transaction[protected] from Jabong,

Anil is the Mobikwik customer care representatiive, He said go ahead and raise complaint as you wish .

I talk to him on 2nd January @ 5.15 PM .

I waited for long time to get my refund in my wallet but mobikwik dealing very harshly .

I seriously want to question about their worst services.

I raised lot of complaints but still they never responded . So i understand that if any problem happen with transaction in mobikwik then we need to loose that money. They are cheaters

I need help ASAP

Hi Team,

I initiated a transfer of Rs. 5000 to bank account #[protected], but the transaction got failed and the money 5050 got deducted from my wallet and yet not credited to my bank account.

I raised a ticket #5755485 but there is no response.

I tried contacting helpdesk at +[protected] / +[protected], but still no response.

Request you to please help me with this as soon as possile

Dear Sir/madam, I transferred 1000 to Axis bank A/c no [protected] on 30 th Dec 16, But not credit in bank a/c nor credit in Wallet. I already Created Ticket no is #5754783, but there is no response. I tried to call customer care but there is no response. It is not showing also in transaction history. please check and give the fruitful solution ASAP. I will be thankful to you.

Sir,

I done a p2p transfer to a wrong number on December 29, 2016 in the evening of Rs 543 from my no. [protected] (email id - trivedi.[protected]@gmail.com). Till date this amount is still not cerdited to the number to which i mistakenly sent the amount. Following this I sent a mail to your customer service team and called too. At first they said that i will receive the entire amount in 24 hours. Then again when i called them on December 31st, they told me that you will get your entire amount in 24-48 hours. Today is January 2, 2017 and still i did not receive my amount. Please let me know, how much more i have to wait. Please help!

Sir i have transfer 1000 rs in my bank account for mobikwic wellet date on 11 december 2016 morning 2.24 am balance will be deductrd for my wellet but not be creat in my account. I have many complaint regarding for this and call customer care but call not be connected sirplese look into the mettar and refund my balance

My ticket nu
5648993
Bank ac.[protected]
Mob no.[protected]

Sir I used Mobikwik wallet to make train ticket on 4th December and 592.95 rs deducted from wallet, whereas ticket was not generated from irctc and no emails also received, but mobikwik did not returned the money into wallet. after many complaints, still no action taken. please look into the matter, because this fraud is happening with many people in India.

Two points redemption done on 15/12/2016 but money not credited to my Mobikwik wallet.

1) 1732 points from SBI rewardz worth rupees 433

2) 676 points from iobrewardz worth rupees 169.

Both transactions were successful and points deducted from my account but no money credited in my wallet. I tried calling their customer support many times, it rang for 10 - 15 minutes everytime but no one picked up my call. This is really frustrating. The SMSes I received from mokwik for the transactions and the points staments of my two cards are enclosed as proof.

Respected mobikwik officer,

Here I, mukesh ghasadiya would inform you that I have account with mobikwik with registered mobile no. [protected].On 21 st November I have purchased one product from bestdeal.TV website through your wallet balance.but somehow reason my order has been cancelled and they refund my payment on mobikwik wallet on same date only.
However my balance is not updated with this payment.
For proof I send the screenshot of my wallet history.

I have already complaint about same on your app. But I did not get response from last 13 days.it really hurts me about authenticity of your app.I tried your customer service no. ample of time but they didn't even receive call.just cassette ringing.

Do necessary for it.