Claimed

Mobikwik Complaints & Reviews

1
Last updated May 2, 2024
Complaints 7120
Resolved
857
Unresolved
6263
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4535
3180
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 269

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
darshileee
from Ahmedabad, Gujarat
Report
Copy

Debited more amount

Address:Ahmedabad, Gujarat, 380005
Website:mobikwik.com

Registered no: [protected]
I done this transaction through irctc connect app and at a time of payment you shown that 1722.9 amount taken from my account as a ticket fare and service tax but instead of that amount you debited 1758.41 . How are you doing this. I want my 35 rs. back immediately, as everybody told me that mobikwik is trying to always cheating customer and today i realize it. I am assure you that if you not solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen ramisetti
from Vijayawada, Andhra Pradesh
Report
Copy

No longer valid cashback offer code lum300

Address:Krishna, Andhra Pradesh, 521228
Website:www.mobikwik.com

I purchesd a lumia 640 xl mobile. when i purchesd they gave me cash back offer of 300 per month upto 12 months. by seen that offer only i purchesd that mobile. this code worked for 3 moths. after that not applicable. it showing that this code is no longer available. what i hav to do.. i put a complaint to both mobikwik, microsot. microsoft web site also published about this offer. but they not giving any responce. what i have to do to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:521456
Website:GMAIL

Please cancel all orders. My account is hacked like cyber crime’s. I was complaints in police station.
Police told me, to send a mail and cancel all purchase don by below order numbers.
1) porches don through debit card 519xxx0694 for a purchase worth rs3200 on pos70008474 at cituruspay mumbai ind txn#[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rpraveen84
from Chennai, Tamil Nadu
Report
Copy

Cheat company. Revoking offer without information

Mobikwik has given the scheme along with the purchase of New HP Laptops as HP Diwali offer.
A Scheme that offers Rs 2100 Account Balance (Rs 350 for 6 months) when recharging the Wallet with Rs 350 (Recharge Rs 350 + Rs350 Cashback=Total Balance Rs 700) in each month by applying a specific Coupon code.
I have successfully got the Cash-backs for Three months (Dec'15, Jan'16, Feb'16).
But now, the Coupon is displaying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shknt12
from Chennai, Tamil Nadu
Report
Copy

HP diwali offer revoked without any information

Address:122002
Website:www.mobikwik.com

Mobikwik has given the scheme along with the purchase of New HP Laptops as HP Diwali offer.
A Scheme that offers Rs 2100 Account Balance (Rs 350 for 6 months) when recharging the Wallet with Rs 350 (Recharge Rs 350 + Rs350 Cashback=Total Balance Rs 700) in each month by applying a specific Coupon code.
I have successfully got the Cash-backs for Three months (Dec'15, Jan'16, Feb'16).
But now, the Coupon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Michael Baidya
Report
Copy

LUM300 offer

Address:400703
Website:mobikwik.com

This is regarding LUM300 offer for LUMIA 435 where if you add 300 you will get 300 as promotional balance. In the month of Jan they have provided me a special promo code .It worked fine for Jan16 and Feb16 . For March it is showing invalid code .Could you please let me know the reason.
I checked similar issue experienced by other folks also ...
# 4567794 Add Money08 Mar, 201610:36AM
This is regarding LUM300 offer for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohan Maakan
from Gurgaon, Haryana
Report
Copy

HP Redemption Offer

Address:New Delhi, Delhi, 110060
Website:www.mobikwik.com

I had purchased an HP laptop from Flipkart. When I had purchased the laptop, there was an offer that I would get a Mobikwik coupon for Rs.2, 100. The coupons were like you can add Rs.350 or more in Mobikwik wallet and they would give you a top up of Rs.350 more in the wallet. It could be used once in a month from December, 2015 to May, 2016.
Now when the coupon couldn't be redeemed by me, i contacted Mobikwik. They tell me that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
midhunkp11
from Delhi, Delhi
Report
Copy

Prepaid recharge

Address:67005
Website:www.mobikwik.com

I have recharged my account via mobikwik on 10th march 2016 but the monet was not credited in my pre-paid balance but the amount has been deducted from the mobikwik wallet.i tried to contact them many times but the problem is not solved.the customer care representatives are not attending the calls.i waited in the line for half an hour still no response.i want them to refund the money in the balance at any cosr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikashsinha14
from Mumbai, Maharashtra
Report
Copy

Cheating by fake offers

Address:411032

Mobikwik had started an offer of Rs.300 cashback on adding Rs.300 through lumia mobiles on specific models and regd with mobikwik before 15 Nov. LUMIA 535 and 430 were two of them. I purchased the above mentioned mobiles because of the cashback offer. In Dec they withdrew the offer and did not give me the cashback. In Jan and Feb they gave cashback with different code. Now in march, they are not giving the cashback and stating that they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Ladorani
from Chandigarh, Chandigarh
Report
Copy

Refund issue

Address:New Delhi, Delhi
Website:Mobikwik wallet payment

In the month of December i used mobikwik payment wallet for paying bills while shopping on myntra. com.later i returned one product of amount 3753rs to retailer which in turn refunded amount back to mobikwik from where it was paid.now my mobikwik account showing zero balance. i registered complaint on mobikwik app and also by email many times after providing all details but they either dont reply or dont resolve my problem. i want amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shekharchandra
from Hyderabad, Telangana
Report
Copy

Lum300 offer stopped in middle of contract

Address:Rangareddy, Andhra Pradesh, 500079

I brought the lumia 540 five months back with offer with promocode LUM300 of monthly cash back 300 by adding 300 to MOBIKWIK Wallet for 12 month, but I got only 4 months(when LUM300 promocode not working they gave me Promocode LUM9Z4VPS7E isted of LUM300, its worked for 3rd and 4th month only)

when I raised Issue in 5th month they simply saying we stopped that offer.
If They are not providing why they offered me to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122016
Website:Mobikwik

Tried to book ticket in IRCTC using MOBIKWIK WALLET .. The transaction was failed and no ticket b had been booked and the amount is not refunded and I tried calling the customer care but there no one is there to pick the phone .. Very bad service my invoice details[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagar nagpal
from New Delhi, Delhi
Report
Copy

Code valid for 6 month but two months are left

Address:Panipat, Haryana
Website:flipkart

I get a code HPJF8S09L which I got with hp laptop valid for 6 month but I get cash back only for 4 months two months are left and code is shown invalid please give me new code so that I get cash back of 350 for two months please solve this problem as soon as possible
thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tani147
from Hyderabad, Telangana
Report
Copy

Payment not received

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I am in debt of approximately 1000 rupees . I have recharged three times from mobikwik of 1000 rupees separately but not recieved the transfer as well as i have filed numerous complaint and tried calling customer care but no response.
kindly solve my problem asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshumaddy
from Indore, Madhya Pradesh
Report
Copy

Promised to give an offer for 12 months and after 6 month its stopped

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Last Year in September 2015 Mobikwik Contract with Microsoft that, If anybody buy Lumia mobile OR Windows Laptop than He or She can eligible for 12 month cashback offer, that include 300 rs per month, now after 6 month its Stopped,

Now no one is receiving phone[protected], I contact with via mail "Shreya Sawhney ", and they said "we will not be able to credit any further cash backs on this offer."...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
palakodetiprasannalakshmi
from Bengaluru, Karnataka
Report
Copy

On my account 3500 missed through mobikwik app

Address:507136
Website:mobikwik.com

The following mobikwik app in id's
1)102717
2)102437
3)102506
4)102529 ...
What transactions was done...which address or reacharge of mobile what used...because on my acccount 3500/-rs was missed...the bankers told... some was used someone was trasactions on mobikwik appp...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110058
Website:Mobikwik.com

Mobikwik has stopped redeeming coupan LUM300 without any info to customer. As well as 12 months of the offer are also not completed. It's simple cheating with customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanana Sarave
Report
Copy

Lumia offer

Address:600083
Website:Mobiwik

I brought the lumia 535 with offer of monthly cash back 300 by adding 300 to mobiwik acc for 12 month but I only got four month when I ask them about in Fb chat they simply saying we stopped that offer

What kind scam this is I brought because this offer not in love with lumia phone

But being reputed companys always scam the civilians

Kindly resolve this issue...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukesh100
from Mumbai, Maharashtra
Report
Copy

Mere bank se mony debit hogya but mere wallet mai show nahi karha hai

Address:Thane, Maharashtra, 400604

Dear sir mam
Mera resitetr mobile [protected]
Sir Maine wallet Mai 500 rs add kiya par mere wallet Mai mony show nahi karha hai or mere dabit card se paymet dabit Hua hai so pls help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin_Goel90
from Hyderabad, Telangana
Report
Copy

Fraudster Promo Campaigns

Address:140607

Dear Concern,

Greetings !

This is Sachin Goel, I would like to catch your notice towards the honey trap of companies like Mobikwik with consumers and cheating consumers with by promoting fraud campaigns.

I have bought an HP laptop in November, 2015 having serial no - 8CG5393FM2 along with that I have been given some add-on Diwali offers included Cash Back in Mobikwik Wallet with promo code - HPFSX0OPQ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy