Mobikwik Complaints & Reviews

An amount of Rs 600 has been debited from my mobikwik account ([protected]@yahoo.com)on 22nd Feb 2016 with out my knowledge. When I contacted their CC, they told that this may be due to some technical glitch. Later they changed their word and they are not responsible for this issue. I strongly felt this is either due to some technical glitch or may be due to some wrong person in your organization or some one might have hacked your customers...

Hi,

I brought HP laptop, there was an offer stating cash back of 2100 from mobikwik that it will credit rs 350 each month from Dec 15 to May 15 for the consumer who add money to their wallet min 350 each month during this offer period. It was working for last 3 months but when i tried add money to the wallet it says the coupon was invalid. suddenly without any information they have withdrawn the offer. when i tried reaching...

I tried making payment to Dominos Pizzaon 12th Feb 2016 via mobikwik, mistakenly i typed a wrong mail id and i didn't ask for password but straight way directed to payment page where i made payment of Rs.952 from my IOB a/c No. ending 30529 but the money was debited twice still the purchase was unsuccessfull. Amt refernece from Dominos is - FMBK [protected] kindly help me get my refund directly to my bank account amounting Rs.1904/-(952*2)...

Mobikwik deducted cash but did not done recharge.

Its been 2 month i am complaining about my deduction from my wallet for recharge did not happen .They do have a customer care number and email to report issues. i was able to report only thourght portal or by app help.

i have submited 40 compains abount my deduction but they do not care and tell me check with operator. they are playing operator game to rob money...

Sir,
I m a mobikwik user and i use mobikwik wallet for payment most of the time.
my mobikwik id is [protected]@yahoo.in
yesterday i booked flight ticket through make my trip and used promo code KWIKTRIP at the time of payment through my wallet but i did not receive any cashback till.
my transaction id- FMBK[protected]
Please give any resolution as soon as possible

Thank you...

Sir,

It is a two part complaint:

I paid the bill of my mtnl landline on 26/2/2016 of RS 1082. I had to receive a cash back of RS 50. Despite repeated assurances from complaint resolving team of mobiwik. It was not credited.

I had availed 100 SBI freedom reward points from mobiwik. Points were credited to mobiwik account. But I didn't receive my money.

My registered email ID is [protected]@gmail....

I have recharged 518 rs plan on my telenor mobile number in which i should have got rs 628 talktime as stated on mobikwik website, but i got only 452 rs talktime, kindly return the balance amount as soon as possible, i have raised many tickets but my problem is not resolved, pls contact me and return the balance amount.i.kindly help, Ticket No 4487928, they are looting customers by making false claims and doing fraud.pls return the balance...

I am not being able to apply LUM300 code to get this promocode benefit of 300 Rupees per month for remaining 6 months.I bought new microsoft lumia 535 phone in September 2015.With this phone mobikwik had a scheme that if i install their app and add 300 Rs. to my mobikwik wallet per month and apply LUM300 code then 300 Rs. will be given to me by mobikwik in my wallet and this will happen for 12 consecutive months.From september 2015 to Feburary...

I have purchased microsoft mobile phone lum 430 model under promo code redeem rs. 3600/- that purchased in october, 2015 and the scheme valid for 12 months from purchase month and redeem rs. 300/- every month for one year. In this regards i have use code lum300 for oct.&nov., 2015 then this code not use for redeem for jan. 2016. Then i do complaint to you then given me another code that worked for jan.&feb.2016. Now i trying to redeem that...

I have purchased Microsoft mobile phone LUM 430 model under promo code redeem Rs. 3600/- that purchased in october, 2015 and the scheme valid for 12 months from purchase month and redeem Rs. 300/- every month for one year. In this regards I have use code LUM300 for oct.&Nov., 2015 then this code not use for redeem for Jan. 2016. then I do complaint to you then given me another code LUMDNQ1TM1 that works for Jan.&Feb.2016. Now I trying to...

Sir On[protected] i have made a recharge for Airtel no [protected] of RS 59.00 and O/D - SMKRWTN941863. It shows failure, till today i have not received any refund from you people, inspite of my so many calls to your executives and one of storeking executive, there is no response from anybody. I think you people are ditching for service providers like me. First of all the commission is to less and above all we are lossing our money in wallets...

I have added money on 25/1/2016 of rs 12000 but i got only 6000rs..the first 6000rs which is reflecting in the bank statement is not credited to wallet but debited from my account..its been over a month..pls look into this matter urgently..in jan they said that they r not credting my money becoz of kyc limit and nw they r saying ask ur bank..i hav contacted my bank and they are saying they cant help me in this..money has been transferred...

My account has been disabled from last few months, I tried too many times but no one responded ...Kindly solve the issue..

My mobikwik account is [protected]@gmail.com...

My account has been disabled from last few days, unfortunately it was loaded with some also, i tried too many times but no one responded... Kindly solve the issue..
My account is linked with [protected]@yahoo.com.....

Dear sir
In September-October 2015 Mobikwik and Microsoft start a offer in which they give a code LUM300 and use it in mobikwik add money section and add Rs 300 and get additionally Rs300 extra for the 12 months. During the period of one year you will get Rs 3600. I purchased Lumia 540 because of this offer and get this offer with LUM300 code in this i am get additionally 300 from October 2015 to February 2016 (5 Months)
During...

Mobikwik has given an offer of RS.2100 wallet money on purchase of HP laptops. Customer tops-up his/her MobiKwik wallet by Rs. 350. Customer needs to enter voucher code while topping up his wallet by Rs. 350. MobiKwik will put additional Rs. 350 in customer’s wallet, so total amount in wallet will be Rs. 700. This scheme is from Dec 2015 to May 2016.

I was able to redeem the promo code in the month of Dec 2015 and Jan 2016,...

Mobikwik has given an offer of RS.2100 wallet money on purchase of HP laptops. Customer tops-up his/her MobiKwik wallet by Rs. 350. Customer needs to enter voucher code while topping up his wallet by Rs. 350. MobiKwik will put additional Rs. 350 in customer’s wallet, so total amount in wallet will be Rs. 700. This scheme is from Dec 2015 to May 2016.

I was able to redeem the promo code in the month of Dec 2015 and Jan 2016,...

Mobikwik gave a offer with Microsoft that if any Microsoft user use mobikwik from Microsoft Windows mobile than they gave ₹300 extra per months for 12 months.They gave the offer when the user add ₹300 using the promo code LUM300.
But after few months(5 months) they don't give the offer.
When I asked their customer care they told that the offer was closed.
How can they do this.?
I bought this phone because of that...

The promocode lum300 is not available for costumers who already started using this code.when i bought the phone nokia lumia 430 there was a offer of mobikwik wallet of getting 300 ruppes extra for adding 300 ruppes to your wallet every month for 1 year.i bought my phone on 13 th oct 2015.i availed the offer till february.now its showing that it is closing this offer.when they have comitted for 1 year they should give it...

My issue is that i am not done any transaction and i automatically lost money from my mobikwik account ..money amount is 3060 rupees..
email id:[protected]@gmail.com...