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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 288

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O
osman basha
from Hyderabad, Telangana
Dec 15, 2015
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Its been almost 10 days from the date the amount has been debited from my account and amount has not yet been credited. I kindly look into it and do the needful at the earliest. Below are the details requested by you. Date Ref. No Debit 05-Dec[protected]IG0BCHKQB9 337.18 Register Email Id : [protected]@gmail.com Mobile : [protected] 15 Dec, 2015, 12:19PM
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    Kashmeerasumer2015
    from Gurgaon, Haryana
    Dec 15, 2015
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    Address: Gurgaon, Haryana, 122002
    Website: www.mobikwik.com

    I tried to add money to my wallet on 20thNov 500 & 300 Rs it failed.However the money was debited from my account but not added to wallet. I raised a ticket on 2nd Dec, But there is no update over it.Ticket no is #3931068. Customer care is also not reachable
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      V
      venu mangla
      from Delhi, Delhi
      Dec 15, 2015
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      Address: Ambala, Haryana, 134003

      I had purchased microsoft 430 with cash back every month for 1 year from mobikwik. For 1-2 month, it was OK. But now mobikwik is showing invalid promocode and when i tried to contact them there is always reponse is OUR AGENTS ARE BUSY WITH OTHER CUSTOMER. Please do the needful to start cash back again as per terms Details are SANDEEP MANGLA Mob [protected] Thanks
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        S
        SUmit RUhela
        from Mumbai, Maharashtra
        Dec 15, 2015
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        Address: Ghaziabad, Uttar Pradesh, 201201
        Website: Www.Mobikwik.com

        I buy a laptop hp give me a coupon vouchers of cashback when i add 350, rs add in mobikwik wallets. The money is debit but cashback not.I complaints to mobikwik many time but not response and also not received call i totally disappointed for yours services. At last i will complaints to trai and urs please solve my problems fastly thanku My contact number is [protected]
        Dec 15, 2015
        Complaint marked as Resolved 
        Mobikwik customers service cut my money on my wallet of 640, rs and he call me to want 16digit atm number what can i do I want money on my wallet
        Mobikwik customer support has been notified about the posted complaint.
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          R
          riyay234567
          from Mumbai, Maharashtra
          Dec 15, 2015
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          Sir, It is to submit that i am a regular user of Mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id [protected]@gmail.com Several time i registered my request at mobikwik support desk but no positive response received. I have an amount of Rssomething 2900 balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. your good self is requested to look into the matter why mobikwik is harrasing me. this time you help me to login my mobikwik wallet and promise that i will never use mobikwik in future and also will suggest my friends who are using it to stop using mobikwik. what a worst company it is. [protected]@gmail.com
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            F
            farooqsid
            from Delhi, Delhi
            Dec 15, 2015
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            Address: Udham Singh Nagar, Uttarakhand, 244713

            My mobiwik wallet is locked without any reason and message is coming as "Wallet locked! Your wallet is found suspicious by payment gateway. Please write to [protected]@mobiwik.com for reactivation." While i contacting to said mail ID, mail failed due to wrong ID. Really it is very strange that so reputed site cheating me / us. My ID is [protected]@gmail.com Kindly unlock my wallet at the earliest.
            Mobikwik customer support has been notified about the posted complaint.
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              G
              Gaurav Singal
              from Chandigarh, Chandigarh
              Dec 15, 2015
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              Hi Team, i am using Mobikwik on my Lumia 535 and doing recharge for 300rs using coupon code LUM300. Everytime i use it, and coupon code applies successfully, but this time, its showing "Invalid coupon ". Can you please help me out? email id- [protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
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                P
                Prakash11897
                from Noida, Uttar Pradesh
                Dec 15, 2015
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                Address: 110020
                Website: www.mobikwik.com

                My mobikwik is account locked . i have tried to contact CC but i am not get single response. My id is ( [protected]@outlook.com and reg mob no- [protected])
                Mobikwik customer support has been notified about the posted complaint.
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                  P
                  Prince9968374510
                  Dec 14, 2015
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                  Address: 781017
                  Website: www.mobikwik.com

                  Sir today I recharged Rs821 on [protected] on this app. I selected a recharge from their app of Netpack of 7GB instead I got top up recharge. This is very disappointing as I bought this sim for netpack. I want Mobikwik to change ot to datapack or else they should shut down their site as we have good apps like PAYTM. I trusted Mobokwik more than PAYTM. Now it will change many towards PAYTM.
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    anshultharani
                    from Mumbai, Maharashtra
                    Dec 14, 2015
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                    Address: New Delhi, Delhi, 475110
                    Website: www.mobikwik.com

                    I purchased new lumia 535 device under mobikwik cash back offer by using "LUM300" first time i successfully redeem this code !! but now they showing invalid code... mobikwik id = [protected]@outlook.com
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      sudarshan 6soni
                      Dec 14, 2015
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                      Address: 812005

                      Sir today i have been added 250 rs (two times )money from rupay debit card but it is not added in mobiwik wallet and my money has been debated from my bank account . What can i do i cant understand
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                        M
                        malmahi
                        from Chennai, Tamil Nadu
                        Dec 14, 2015
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                        Address: Gondia, Maharashtra

                        Ref I'd:[protected]. Amt of rs147 debited to my account but my wallet is not credited. I am unable to create password to login
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                          RocKiNG AYUSH
                          from Midnapore, West Bengal
                          Dec 13, 2015
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                          Address: Paschim Medinipur, West Bengal, 721101
                          Website: www.mobikwik.com

                          Dear Sir, On 11th DEC, 2015 i use my mobikwik Wallet for Book Ticket on IRCTC App. After successfully Payment Done a message show "throw new IRCTCWSException (H304, '54104900' is suspended/blacklisted. Booking not permitted.);!" on IRCTC App. I mailed them about this, even launch a Complain but they till didn't replied. My mobikwik Complain Ticket No. 3991420. Please refund my money to my Wallet.
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                          same thing happened with me.I had tried to book ticket through irctc twice and amount 2031 was debited twice from my wallet.however transaction was refused by irctc.the debited amount has not been refunded to my wallet.I have filed a request for refund vide ticket no 4038041, however there has been no response from mobikwik.their services are pathetic.moreover they are least concerned to even respond to any such complaint
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                            Sanjeev laxmi
                            from Gurgaon, Haryana
                            Dec 13, 2015
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                            My wallet of mobikwik is locked so reactivate it and it contains amount of rupees 991 My account [protected]@gmail.com My number [protected]
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                              muralipt91
                              from Phulera, Rajasthan
                              Dec 12, 2015
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                              Address: 560076
                              Website: mobikwik.com

                              Hi, I have used mobiwik gateway for online payment of the Poornima travels merchant. To add the money to Mobiwik I have used SBI EPAY. But transaction is failed and the money did not refund to SBI bank. 12-Dec-2015 (12-Dec-2015)TO TRANSFER INB SBI EPAY [protected]IG0BDGZPF3 Amount: 500.00
                              Mobikwik customer support has been notified about the posted complaint.
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                                khemanand
                                from Mumbai, Maharashtra
                                Dec 12, 2015
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                                Address: Jaipur, Rajasthan, 302020
                                Website: www.mobikwik.com

                                I purchased new lumia device under mobikwik cash back offer by using "LUM300" first two time i successfully redeem this code !! but now they showing invalid code and saying i am not able to use this code because i had an account in past !! i never used any other account on my lumia windows phone, they are showing so confusing advertisement and coupon policies
                                Mobikwik customer support has been notified about the posted complaint.
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                                  c b saxena
                                  from Jaipur, Rajasthan
                                  Dec 12, 2015
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                                  Address: Jaipur, Rajasthan, 302019
                                  Website: www.mobikwik.com

                                  [protected]@outlook.com Why the hell did they block my account.It just seems like a fake means to earn money.I lost 861₹/- .Kindly reactivate my account and pay me back my money.Else there might be consequences as I would be filing a complaint against the company in consumer court.
                                  Dec 12, 2015
                                  Updated by c b saxena                                   Also my another account [protected]@gmail.com is also blocked unnecessarily.kindly reactivate both my account.This id wallet contains ₹751/-.Pay me back my money.
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                                  Please help me get out of it and get back my hard earned money.
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                                    swapnendra
                                    from Mumbai, Maharashtra
                                    Dec 12, 2015
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                                    Address: Khargone, Madhya Pradesh, 451001
                                    Website: mobiwik apps

                                    I am 1000 Rs transfar to sbi net banking.transtion no.IG0BCKSHQ2.dated 6 Dec 15.but not add mobiwik wallet.i all so complene mobiwik.but not respond.i am conform sbi bank to say my ammount is transfar to mobiwik account.but not add my wallet.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      rkgupta_2409
                                      from Mumbai, Maharashtra
                                      Dec 12, 2015
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                                      Address: 400060
                                      Website: mobikwik.com

                                      On date of 25th November 2015, I did a transaction of rupee 1050 to add a wallet balance. After completing my transaction the balance 1050 didn't add to my wallet balance. I also contacted to the costumer care to complaint about the mentioned problem above. They told me to wait for 15 days and the money will be added to my bank account. But after that also I won't added to my account. And I'm trying to contact to the costumer care but no response from the mobikwik costumer care support. Please do something for the transaction.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        himanshu vasdani
                                        from Mumbai, Maharashtra
                                        Dec 12, 2015
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                                        Address: Jaipur, Rajasthan, 302020

                                        My mobikwik account has been deactivate .my mobikwik account id is rk.himanshu.vasdani @gmail.com Plz activate my account account asap ..its urgent
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