| Address: Howrah, West Bengal, 711106 |
Dear Sir,
My registered mobile number is [protected], email id: [protected]@gmail.com i have added money in wallet of Rs. 2000 for which i should get cashback of Rs. 175 (Couponcode - CASHBACK) but i didn't get that amount till now, apart from this i dont know how but my wallet had been debited by Rs. 2000 automatically.
This is not at all expected from you people, we add our hard earned money into your wallet with great trust but if at all this type of problem or fraud is there how we can trust a giant like Mobikwik. This is the worst ever wallet i used.
Please look into the matter and refund my amount as soon as you can.
Hoping for frequent and positive reply.
Ticket ID: 3969513 & 3976129
After almost 3 days i didnt received any call or any customer care service from your side. Only earning money is the only propaganda of mobikwik. I will not going to leave my hard earned money at any cost, and this will cost your reputation that i can assure you. I am a World record holder and have my article in many newspaper, have linked with many editors too.
I just want my money, its a failure of your system security why should customer suffer.
Apart from all these your customer support is very week.
Customer care executive 14786 whom i contacted had cut the line without solving my problem that too in middle of the conversation.
Hope for your early reply now from your end.