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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 287

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K
karlachaitanya
from Neyyattinkara, Kerala
Dec 16, 2015
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Address: Krishna, Andhra Pradesh, 521201

I add my money to mobiwik wallet dated 12dec 2015. But now it shows my wallet balance is zero.so kidly solve my problem. My mail is. [protected]@gmail.com My mobile no is ( 091) [protected]
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Mobiwik — Lost money by mobikwik wallet

Dear all, I file compliant on mobiwik dated 16dec 2015 at 01:06pm. A wrost guy call my number with a hone number [protected] and talk some abused words about me And my complaint. So please be careful with that dirty guys.Manners is more imrtant than money. Try to avoid ideots and false company's.
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Dear sir,


I am using mobiwik app with an id [protected]@gmail.com and my ph no:[protected](091).I use this app regularly for my mobile recharges.


I had been added money to my wallet Rs825/ (350+350+125)

dated on[protected] through online banking.


After that I use that money to recharge my mobile.I used only Rs197/ (125+17+55) for my recharges. But the remaining money (Rs.628) is not shown on my wallet.


I send a mail to your team about this matter. Dated[protected]:03 pm), one person contact by phone and ask my ATM card number. And he said that he was an mobiwik employee, He call me with mobile no (91)[protected]. In the conversation between us he repeatedly ask my ATM card number, and I am refuse to tell my ATM card number. Finally he talk some abused words .


I think that is not right way to talk with customers. This is very bad. So I request you please return my money to my wallet and suggest your employee to learn manners. In my transaction list you are showing up to 05Dec 2015, and after 16Dec 2015 only. Why don't you update above transactions. Please solve my problem.


Don't lost our belief on you.


Thanking you.
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    R
    ravi896381
    from Pune, Maharashtra
    Dec 16, 2015
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    Address: Jaipur, Rajasthan, 302033
    Website: www.mobikwik.com

    In the mobikwik wallet message will be appear that if you recharge 6000 then you will get 6300 and i will do that And i have also 1580 previous total amount will be 7880 rs. Now mobikwik Will locked my account any further discription when i call their customer care then he didnot attend my call. What can i do sir. My mobikwik login id is ravi[protected]@gmail.com My mobile number is [protected]. Please help me sir. Mobikwik will be cheated me sir please banned of thos site and also refund my balance into my account of rs 7880.
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      P
      panku.kumar5
      from Kapurthala, Punjab
      Dec 15, 2015
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      Address: Bilaspur, Himachal Pradesh, 174027

      Only one month i am able to use promo code . now promo code LUM300 is not apply on my LUMIA 540 . My mobikwik id [protected]@outlook.com and my register mobile no is [protected] . Please solve this issue as soon . i am totally frustrated from mobikwik and my LUMIA policy .
      Mobikwik customer support has been notified about the posted complaint.
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      Even i am facing the same issue
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        P
        PrakharS
        Dec 15, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
        Website: www.mobikwik.com

        I made a payment 547rs from mobikwik on 7 December 2015 for dominos... my money is deducted from my account but it showing no details regarding that transaction nor dominos confirm my order i lost my money then i call customer care but no one respond i registered complaint on site but got nothing. #Mobikwik #Fraudsite #WorstCustomerSupport
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          harish12364
          from Jaipur, Rajasthan
          Dec 15, 2015
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          Address: Gurgaon, Haryana, 302004
          Website: www.mobikwik.com

          I have loaded 2000 INR on 9 th Dec. Suddenly they blocked my wallet with user [protected]@gmail.com, when contacted, they advised me to send estatement and I'd, I did the same but now they are demanding unnecessary documents. I told them to refund the money to original source but nothing happened because their intentions are not clean. Refund my money, I don't want this cash back etc.
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            S
            SUmit RUhela
            from Mumbai, Maharashtra
            Dec 15, 2015
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            Address: Ghaziabad, Uttar Pradesh, 201204
            Website: Mobikwik.com

            I do a complain to mobikwik .. (In case of cash back) but they donot gave any solution of my problem then after i got to RBI then a consumer service call me and told that i am employ in mobikwik ( rahul sharma) (+[protected] and take my email id and asking my otp nu. But i dont give him then they told me that they at manager post after this i gave him my otp nu and they deducted my 640 rupess in my wallet then please refund my balance in my wallet .after this they ask my atm 16 digit nu. and i will refind your balance in account...i did not give him my 16digit number they say i am block your a/c of mobikwik This employee transfer my money to another wallet i have a screenshot of this. I think i face a fraud I want to refund my money
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              A
              Ajmal Meeraan
              from Chennai, Tamil Nadu
              Dec 15, 2015
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              Address: 122016
              Website: mobikwik.com

              I have lost 6000 rupees through three transactions of 2000 rupees each which happened without my knowledge.I just got text messages on my phone that such transactions happened.I have been talking and mailing the concerned authorities but the response is unsatisfactory and I havent got any refund yet. Also I lost 3500 rupees which my friend had sent.First they said that my KYC limits for the month is reached hence I could not receive it, later even after a month the money is not credited yet.Totally, I have lost 9500 rupees.
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                O
                osman basha
                from Hyderabad, Telangana
                Dec 15, 2015
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                Its been almost 10 days from the date the amount has been debited from my account and amount has not yet been credited. I kindly look into it and do the needful at the earliest. Below are the details requested by you. Date Ref. No Debit 05-Dec[protected]IG0BCHKQB9 337.18 Register Email Id : [protected]@gmail.com Mobile : [protected] 15 Dec, 2015, 12:19PM
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                  K
                  Kashmeerasumer2015
                  from Gurgaon, Haryana
                  Dec 15, 2015
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                  Address: Gurgaon, Haryana, 122002
                  Website: www.mobikwik.com

                  I tried to add money to my wallet on 20thNov 500 & 300 Rs it failed.However the money was debited from my account but not added to wallet. I raised a ticket on 2nd Dec, But there is no update over it.Ticket no is #3931068. Customer care is also not reachable
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                    V
                    venu mangla
                    from Delhi, Delhi
                    Dec 15, 2015
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                    Address: Ambala, Haryana, 134003

                    I had purchased microsoft 430 with cash back every month for 1 year from mobikwik. For 1-2 month, it was OK. But now mobikwik is showing invalid promocode and when i tried to contact them there is always reponse is OUR AGENTS ARE BUSY WITH OTHER CUSTOMER. Please do the needful to start cash back again as per terms Details are SANDEEP MANGLA Mob [protected] Thanks
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                      S
                      SUmit RUhela
                      from Mumbai, Maharashtra
                      Dec 15, 2015
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                      Address: Ghaziabad, Uttar Pradesh, 201201
                      Website: Www.Mobikwik.com

                      I buy a laptop hp give me a coupon vouchers of cashback when i add 350, rs add in mobikwik wallets. The money is debit but cashback not.I complaints to mobikwik many time but not response and also not received call i totally disappointed for yours services. At last i will complaints to trai and urs please solve my problems fastly thanku My contact number is [protected]
                      +1 photos
                      Dec 15, 2015
                      Complaint marked as Resolved 
                      Mobikwik customers service cut my money on my wallet of 640, rs and he call me to want 16digit atm number what can i do I want money on my wallet
                      Mobikwik customer support has been notified about the posted complaint.
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                        riyay234567
                        from Mumbai, Maharashtra
                        Dec 15, 2015
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                        Sir, It is to submit that i am a regular user of Mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id [protected]@gmail.com Several time i registered my request at mobikwik support desk but no positive response received. I have an amount of Rssomething 2900 balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. your good self is requested to look into the matter why mobikwik is harrasing me. this time you help me to login my mobikwik wallet and promise that i will never use mobikwik in future and also will suggest my friends who are using it to stop using mobikwik. what a worst company it is. [protected]@gmail.com
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                          F
                          farooqsid
                          from Delhi, Delhi
                          Dec 15, 2015
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                          Address: Udham Singh Nagar, Uttarakhand, 244713

                          My mobiwik wallet is locked without any reason and message is coming as "Wallet locked! Your wallet is found suspicious by payment gateway. Please write to [protected]@mobiwik.com for reactivation." While i contacting to said mail ID, mail failed due to wrong ID. Really it is very strange that so reputed site cheating me / us. My ID is [protected]@gmail.com Kindly unlock my wallet at the earliest.
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                            Gaurav Singal
                            from Chandigarh, Chandigarh
                            Dec 15, 2015
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                            Hi Team, i am using Mobikwik on my Lumia 535 and doing recharge for 300rs using coupon code LUM300. Everytime i use it, and coupon code applies successfully, but this time, its showing "Invalid coupon ". Can you please help me out? email id- [protected]@gmail.com
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                              Prakash11897
                              from Noida, Uttar Pradesh
                              Dec 15, 2015
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                              Address: 110020
                              Website: www.mobikwik.com

                              My mobikwik is account locked . i have tried to contact CC but i am not get single response. My id is ( [protected]@outlook.com and reg mob no- [protected])
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                                P
                                Prince9968374510
                                Dec 14, 2015
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                                Address: 781017
                                Website: www.mobikwik.com

                                Sir today I recharged Rs821 on [protected] on this app. I selected a recharge from their app of Netpack of 7GB instead I got top up recharge. This is very disappointing as I bought this sim for netpack. I want Mobikwik to change ot to datapack or else they should shut down their site as we have good apps like PAYTM. I trusted Mobokwik more than PAYTM. Now it will change many towards PAYTM.
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                                  anshultharani
                                  from Mumbai, Maharashtra
                                  Dec 14, 2015
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                                  Address: New Delhi, Delhi, 475110
                                  Website: www.mobikwik.com

                                  I purchased new lumia 535 device under mobikwik cash back offer by using "LUM300" first time i successfully redeem this code !! but now they showing invalid code... mobikwik id = [protected]@outlook.com
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    sudarshan 6soni
                                    Dec 14, 2015
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                                    Address: 812005

                                    Sir today i have been added 250 rs (two times )money from rupay debit card but it is not added in mobiwik wallet and my money has been debated from my bank account . What can i do i cant understand
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                                      malmahi
                                      from Chennai, Tamil Nadu
                                      Dec 14, 2015
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                                      Address: Gondia, Maharashtra

                                      Ref I'd:[protected]. Amt of rs147 debited to my account but my wallet is not credited. I am unable to create password to login
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                                        RocKiNG AYUSH
                                        from Midnapore, West Bengal
                                        Dec 13, 2015
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                                        Address: Paschim Medinipur, West Bengal, 721101
                                        Website: www.mobikwik.com

                                        Dear Sir, On 11th DEC, 2015 i use my mobikwik Wallet for Book Ticket on IRCTC App. After successfully Payment Done a message show "throw new IRCTCWSException (H304, '54104900' is suspended/blacklisted. Booking not permitted.);!" on IRCTC App. I mailed them about this, even launch a Complain but they till didn't replied. My mobikwik Complain Ticket No. 3991420. Please refund my money to my Wallet.
                                        +2 photos
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                                        same thing happened with me.I had tried to book ticket through irctc twice and amount 2031 was debited twice from my wallet.however transaction was refused by irctc.the debited amount has not been refunded to my wallet.I have filed a request for refund vide ticket no 4038041, however there has been no response from mobikwik.their services are pathetic.moreover they are least concerned to even respond to any such complaint
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