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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 289

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B
bhavinshikhar
from Bhusawal, Maharashtra
Dec 12, 2015
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Address: Gandhinagar, Gujarat, 382006
Website: www.mobikwik.com

I tried to book 2 movie tickets worth Rs.265.8 on bookmyshow.com on 3rd december. The payment was made successfully through internet banking but the transaction was failed. So i am here to claim my refund because i had tried to pay through mobikwik wallet.
Mobikwik customer support has been notified about the posted complaint.
My mobikwik wallet is locked reactived my id [protected]@gmail.com
Mo.no [protected]
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    Anil gunsai
    from Delhi, Delhi
    Dec 12, 2015
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    Website: www.mobikwik.com

    When I opening my mobikwik wallet it says the account is locked. It says "your account is locked due to suspicious by payment gateway". mobikwik said to change primary no. to solve this problem but how can i change my primary no. without opening wallet?? Please solve this problem as soon as possible. E-mail id: [protected]@gmail.com Phone no: [protected] pls do needful
    Mobikwik customer support has been notified about the posted complaint.
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      ayush93
      from Delhi, Delhi
      Dec 12, 2015
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      Address: Gurgaon, Haryana, 122016
      Website: www.mobikwik.com

      Sir my ph. No. Is [protected] and email is erayush.[protected]@gmail.com having trouble while doing any recharge from mobikwik and still have Rs.199 in wallet. Whenever i call the customer care i am unable to reach them after waiting for almost 15 mins on hold. No response from their side worst service must say.kindly help me with this. Ayush
      Mobikwik customer support has been notified about the posted complaint.
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        G
        Girish-Mahajan Óðinn
        from Indore, Madhya Pradesh
        Dec 11, 2015
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        Address: Indore, Madhya Pradesh, 452001
        Website: mobikwik.com

        My mobikwik wallet is still locked I am trying since three weeks. my contact number is [protected] please unlock my wallet
        Mobikwik customer support has been notified about the posted complaint.
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          sbs babu
          from Burla, Odisha
          Dec 11, 2015
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          Address: 756115
          Website: mobikwik

          Sir my, mobikwik account of email if sneha.[protected]@rediffmail.com was blocked and shows that it have payment inauspicious, I hv wallet amount in that, so plz solve this, either I will rate this very pore and suggest all my friends not to use it
          Mobikwik customer support has been notified about the posted complaint.
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            parthaku97
            from Shillong, Meghalaya
            Dec 11, 2015
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            Address: Hooghly, West Bengal, 712413
            Website: mobikwik.com

            Sir i have bye Microsoft Lumia 535 and cash back mobikwik wallet.i have get rs 300 one month. this month apply promo code applied but seen promo code is invalid.please solve my problem. Mobikwik id [protected]@outlook.com Mobile no-[protected]
            Mobikwik customer support has been notified about the posted complaint.
            Same problem here, this LUM 300 code is not working. Microsoft and mobiwik partnership closed i think.
            Same problem here. LUM300 code worked for Oct Nov Dec. Not working in Jan 2016
            -Yash Pal Singh.
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              Z
              Zaid Hakim
              Dec 11, 2015
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              Address: Vadodara, Gujarat, 390001
              Website: mobikwik

              I have recharge my number [protected] with my mobikwik wallet but balance dont come to my account and mobiqwik send me msg your request is pending but recharge is not coming 2 days gone
              Mobikwik customer support has been notified about the posted complaint.
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                Girish-Mahajan Óðinn
                from Indore, Madhya Pradesh
                Dec 11, 2015
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                Address: Indore, Madhya Pradesh, 452001
                Website: mobikwik.com

                My mobikwik wallet is still locked, I have already verified my ID, Debit card details, and the mobikwik costumer care executive told me that my wallet will be unlocked in 24 hours, but its still locked. I am complaining here second and last time, if you don't unlock my mobikwik wallet I will file a case against mobikwik. my ID is- love.[protected]@hotmail.com my contact no. is - +91 [protected]
                Mobikwik customer support has been notified about the posted complaint.
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                  M
                  Mohit Jain
                  from Kolkata, West Bengal
                  Dec 11, 2015
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                  Address: Howrah, West Bengal, 711106

                  Dear Sir, My registered mobile number is [protected], email id: [protected]@gmail.com i have added money in wallet of Rs. 2000 for which i should get cashback of Rs. 175 (Couponcode - CASHBACK) but i didn't get that amount till now, apart from this i dont know how but my wallet had been debited by Rs. 2000 automatically. This is not at all expected from you people, we add our hard earned money into your wallet with great trust but if at all this type of problem or fraud is there how we can trust a giant like Mobikwik. This is the worst ever wallet i used. Please look into the matter and refund my amount as soon as you can. Hoping for frequent and positive reply. Ticket ID: 3969513 & 3976129 After almost 3 days i didnt received any call or any customer care service from your side. Only earning money is the only propaganda of mobikwik. I will not going to leave my hard earned money at any cost, and this will cost your reputation that i can assure you. I am a World record holder and have my article in many newspaper, have linked with many editors too. I just want my money, its a failure of your system security why should customer suffer. Apart from all these your customer support is very week. Customer care executive 14786 whom i contacted had cut the line without solving my problem that too in middle of the conversation. Hope for your early reply now from your end.
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                    S
                    Subash Tikoo
                    from Delhi, Delhi
                    Dec 11, 2015
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                    Address: New Delhi, Delhi, 110086
                    Website: --

                    I have added 2000 rs my wallet with apply coupon code successfully ... still the promo amount was not credit my wallet i had submitted already complaint.. Resolution by mobikwik Namaste! We understand that you have not received the cash back against the promo code CASHBACK. Apologies for the inconvenience. We would like to inform you that on successfully application of the promo code, you will get a dynamic coupon code within 24-48 working hours. On getting that dynamic coupon code you need to do further transactions to avail that Rs. 175 cash back. but dynamic coupon code not received after 48 hr.
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      shyamgurjar1992
                      Dec 11, 2015
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                      Address: Dausa, Rajasthan, 303313

                      I used mobikwik wallet on ibps payment gateway. i select mobikwik wallet and made payment by sbi net banking. then 612 rs. is debited from my account and a blank page shows. i wait for 3-4 minutes . my fees is not submitted to ibps. and now mobikwik says incorrect email id. my registered email id is [protected]@gmail.com and phone no is [protected]. 612 rs. debited on[protected].31pm.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        apa123
                        from Delhi, Delhi
                        Dec 10, 2015
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                        Address: Pune, Maharashtra, 411057
                        Website: www.mobikwik.com

                        Hi Team, I booked tickets on 5th Dec from Bookmyshow using Mobikwik, but somehow tickets were not booked and money got debit from my Bank Account. I tried reaching BookMyShow and Bank, but they are telling its stuck with Mobikwik. Kindly resolve this asap. Tickets were worth Rs.401.22. And as transaction has failed twice, it was debited 2 times from bank account
                        Mobikwik customer support has been notified about the posted complaint.
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                          sashankktt
                          from Bengaluru, Karnataka
                          Dec 10, 2015
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                          Address: 560016
                          Website: www.mobikwik.com

                          Added 2000 Rs to wallet and used the promocode but the cashback of 175 has not yet been credited. Gave a complaint many times but no response. This is a fraud company.
                          Mobikwik customer support has been notified about the posted complaint.
                          Dec 10, 2015
                          Updated by sashankktt
                          my mobikwik id is [protected]@yahoo.co.in
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                            shubhs4all
                            from Mumbai, Maharashtra
                            Dec 10, 2015
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                            Address: Pune, Maharashtra, 411043
                            Website: www.mobikwik.com

                            I ws transfering money to my bank account from my wallet and suddenly it came not enough money in wallet and rupees 520 was deducted from my account i raised a ticket many time but it dint help! Please help me my account number is [protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              D
                              donealwar
                              Dec 10, 2015
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                              Address: New Delhi, Delhi, 301001
                              Website: www.mobikwik.com

                              My mobikwik wallet is locked on dated 08.12.2015, my ID was automatically logged out, and after this I am trying to log in but it is responding that "Wallet locked! Your wallet is found suspicious by payment gateway. Please write to [protected]@mobikwik.com for re-activation." I have also mailed to the mobikwik officials, but till date there is no response. Please solve this and re-activate my wallet as soon as possible. my contact number is +91 [protected] and my E-mail id is [protected]@gmail.com
                              Mobikwik customer support has been notified about the posted complaint.
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                                osmanbasha
                                from Hyderabad, Telangana
                                Dec 10, 2015
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                                Website: www.mobikwik.com

                                Hi on 5th Dec, I have used Mobikwik to do bookmyshow transaction, the amount got debited from my sbh bank account, but it was not credited to my mobikwik wallet, even after repeated complains there is no response from mobikwik. I kindly request you to look into it and do the needful. 2. My mobikwik wallet reflect [protected] as my primary number, which is not mine. My mobile number is [protected] even the same was intimated to the customer care but nothing has been done from there end.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Subash Tikoo
                                  from Delhi, Delhi
                                  Dec 10, 2015
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                                  Address: New Delhi, Delhi, 110086

                                  I have added 2000 rs my wallet with apply coupon code successfully ... still the promo amount was not credit my wallet ..had submitted already complaint..not get any response till now
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Chandrakant Maurya
                                    from Gurgaon, Haryana
                                    Dec 9, 2015
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                                    Address: New Delhi, Delhi, 110030
                                    Website: www.mobikwik.com

                                    I have added 2000 rs my wallet with apply coupon code successfully ... still the promo amount was not credit my wallet ..had submitted already complaint..not get any response till now ...had called customer support number ..bell ringing more 20 minute no pick phone ...its take blood of customer..i am not happy this services ...pls dont do any things from mobiwik .its fraud company ...
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      skgaur
                                      from Mumbai, Maharashtra
                                      Dec 9, 2015
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                                      Address: Gurgaon, Haryana, 226002
                                      Website: www.mobikwik

                                      1. I have buy two Nokia Lumia 535 mobile from SHIV G-25, 26 Sriram Tower, 13 Ashok Marg Lucknow on 25 & 27 Oct 2015. At the time of buying mobile company rep assured me that you got Rs. 300/- as redeemed from mobiquick upto next one year and I also got Rs.300/- as redeemed on each mobile on same month. 2. But the next month when I applied promocode it is shown invalid . I try so many time and also contacted to comany customer care no [protected] so many time but no response recd till date . 3. My maid id : [protected]@yahoo.co.in mobile no [protected] . 4. please lookinto the matter and doneedful at the earliest . Thanks. SK Gaur [protected]
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        dgoyal2911
                                        from Mumbai, Maharashtra
                                        Dec 9, 2015
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                                        Address: Hisar, Haryana, 125001
                                        Website: www.mobikwik.com

                                        I try to apply code lum300 as per your scheme in lumia phone app but code show error invalid code # 3944297 Add Money04 Dec, 20155:42PM my mob no [protected] email id [protected]@gmail.com
                                        Mobikwik customer support has been notified about the posted complaint.
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