Claimed

Mobikwik Complaints & Reviews

1
Updated: Dec 1, 2025
Complaints 7161
Resolved
862
Unresolved
6299
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 291

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Ocwendushyant
from Bengaluru, Karnataka
Dec 3, 2015
Resolved
Report
Copy
Resolved

Address: 400097
Website: Mobikwik.com

My name is dushyant thakur, Yesterday 12/02/2015 recharge worth of 197 RS done with transaction id : REL[protected] the amount was deducted from my bank account but not recived in relaince account, later check with website it says contact the services provider and tried to call on customer care of reliance communication they request to contact the servicer provider "Mobikwik " I am tried calling CC of Mobikwik they do not pick up the call. Now the balance has been deducted and both company raise their hand
Aug 7, 2021
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Dear Dushyant,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Smit M
    from Ahmedabad, Gujarat
    Dec 3, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: 122002
    Website: www.mobikwik.com

    Mobikwik wallet gives facility of adding cash to a user's wallet when the user deposits cash in the icici bank under a generated Order ID. So i generated an Order ID:[protected] for Rs. 1550/- on the Mobikwik Android App, and as per instructions of the app regarding the nearest icici bank, I have deposited cash of rs.1550 under order id=[protected] under my name and mobile number ([protected]) in the account of One Mobikwik Systems Pvt Ltd in icici Bank Swastik cross Road Branch under Transaction ID M3242797 (as provided by the Bank) . The bank official also confirmed of receipt of cash in the mobikwik pvt ltd. GENERALLY I receive the amount instantly, but I have not received the same as credit in my account till this date[protected]. I have raised Ticket no. 3901224 on the Mobikwik Customer Care Numbers :[protected] and[protected], As per the customer care representative, every time i call them, they would escalate and forward the problem for a solution to their higher authorities (for 4 times now.) they are still not able to give me my money back or credit it in my wallet. please help me.
    Dec 3, 2015
    Complaint marked as Resolved 
    I received a call from Mr. RohanKumar, Accounts Head of Mobikwik. he asked my details, and tried to understand the problem. then, the call got cancelled. i was unable to understand the solution provided by him. then in the afternoon, I received the payment update of Rs. 1550 as credit in my wallet with the narration "Payment Update". Actually the narration should be "ICICI Cash Deposit Transaction Id: ..." Anyway, I am happy and thankful to Concumercomplaints.in for solving my problem within 6 hours only. thanks a ton.
    I received a call from a Private number. the official told he is calling from Mobikwik, and he asked my Credit or Debit Card number (sharing of which is highly confidential) details for refunding my amuount of Rs. 1550/- (under ticket no. 3901224). I asked him to credit in my wallet or I'll give my bank account number because sharing Debit/credit card number is not permissible by me. then he told that "to phir sir, refund to nahi ho payega. sorry."
    please solve the problem asap.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DefeatedByMBK
      from Chennai, Tamil Nadu
      Dec 3, 2015
      Report
      Copy

      Address: Gurgaon, Haryana, 122002
      Website: www.mobikwik.com

      This is not fair from mobikwik. I've redeemed 'lum300' successfully from my lumia phone for 2 months and now have amount around 1, 100/- in wallet. Now mbk has blocked the wallet saying "suspicious activity". When complained, mbk replied mentioning that my primary number is in other accounts and has mentioned few accounts which are being used by my colleagues in my office under the same ip address. But the shocking thing is, mbk told that my primary number is in their accounts. Why would i give my primary number to them? mbk has given wrong statment and is planning to rob the money. The thing i suspect is, mbk has designed some software application to eliminate fraudsters. I appreciate mbk but, the designed program is malfunctioning and blocking genuine accounts also. That is the problem. So, mobikiwk has to intervene directly in person and realize that the designed application is working wrong, if it is genuine. Don't play with customers' money. Your offer is linked with microsoft mobiles and even microsoft also has advertized this in it's official site. So, we need to pressurize microsoft also, regarding the activity of mobikwik. Let us join our hands, to put mobikwik in public and let every one know, who is playing fair game.
      Agree with the above post, we also trusted Microsoft apart from MOBIKWIK...
      There is no hesitation to fight with either of Microsoft or Mobikwik
      I bought Lumia 430 mobile only because of this offer...Now that coupon code is not working...This is very bad from Mobiwik and Microsoft...
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rakesh Vasavada
        from Mumbai, Maharashtra
        Dec 2, 2015
        Report
        Copy

        Address: Mumbai City, Maharashtra, 400012

        One of the fraud company I have seen, I am lucky to say everyone that I have transfer small amount of money to test this kind of cheater and they proved themselves that yes we are cheater. I had try to charge MTNL dolphin number, transaction failed but mobikwik had deducted Rs. 150 from my wallet. In second incidence 10% cash back not given. I request every body to advertise for this company. Even my bank official told me via phone call don't transfer money in mobikwik and paytm.
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Premjeet74
          Dec 2, 2015
          Report
          Copy

          Address: Ghaziabad, Uttar Pradesh, 201014

          Dear sir my both wallet locked! My wallet is funded suspicious by payment gateway. please unlock it. My email id is [protected]@Gmail.com & [protected]@outlook.com. i have been ur regular customer at past few weeks plz release my account my account in locked. please reactivation my account. my mail Id [protected]@outlook.com ph No.:- [protected] & other Id_ [protected]@gmail.com photo notes.:_ [protected]
          Mobikwik customer support has been notified about the posted complaint.
          Dear sir my name is sudam charan mathan .EMAIL [protected]@gmail.com..IM A CUSTOMER O[censored]R COMPANY .MY VALLE IS BLOCK .PLZ REACTIVATE IT .MY CN-[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            nandlal679
            from Delhi, Delhi
            Dec 2, 2015
            Report
            Copy

            Address: 110057

            One MobiKwik Systems Private Limited 2nd Floor Orchid Center, Sector 53, Gurgaon, Haryana www.mobikwik.com CIN: U64201HR2008 Order ID: BILL[protected] 24 Nov 2015, 05:19 AM IST PRODUCT AMOUNT 1. Wallet Debit, Via Bill Payment 24 Nov 2015 MTNLDelhi [protected] landline ` 593 TOTAL ` 593 I called Nand Kumar, I had to pay MTNL which has not told me I had to talk to customer care your child have failed to pay your bill will be returned up to 48 hours, there have been so far I have not found Please do not be the earliest I have very much wanted to have me, then I will go to the police station and I had to pay the bill of the company for which the company is seeking the return of my money as soon as possible Registered mobile number [protected] registered email id [protected]@gmail.com
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajbir126
              from Gurugram, Haryana
              Dec 2, 2015
              Report
              Copy

              Address: Gurgaon, Haryana, 122004
              Website: www.mobikwik.com

              I am also cheated by this company recently. And by seeing so many complains against this company, it going to be shutdown in next few days. Let all come together and share its frauds on social media/ complain to News channels. My number is [protected]..and i am going to uncover its fraud face in front of public. Any body have contacts to news reporters please take help of them. Otherwise this company is going cheat public on a very amounts.
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                prabhu charan teja
                from Bengaluru, Karnataka
                Dec 2, 2015
                Report
                Copy

                Address: West Godavari, Andhra Pradesh, 534460
                Website: www,mobkwik.com

                I have purchased 2 microsoft lumia 535 phones for my parents after knowing about LUM300 offer (add 300 get 300 cashback for every month upto 12 months). I made 2 accounts, n.china.[protected]@gmail.com and [protected]@gmail.com. I got cash back for 2 months but mobikwik locked those 2 accounts now.There was no suspicious activity from my side.
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepak rathore 123
                  from Mumbai, Maharashtra
                  Dec 2, 2015
                  Report
                  Copy

                  Address: Mandsaur, Madhya Pradesh

                  Sir, It is to submit that i am a regular user of Mobikwik. But last 1 days i am not able to login my mobikwik wallet vide user id [protected]@outlook.com Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of Rs.333/- balance in my mobikwik wallet.
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajni0147
                    Dec 1, 2015
                    Report
                    Copy

                    Website: Www.mobikwik.com

                    Please solve my problem Wallet balance not credited my ticket: 3787646. Date[protected] My Rs. 2000 balance is Debited from bank account but not credited in mobikwik Reference msg from bank Thank you for using Debit Card ending 2092 for Rs.2000.00 in [protected] at ZAAK EPAYMENT SER P.L on[protected]:12:13:19 Bank statement is attached
                    Mobikwik customer support has been notified about the posted complaint.
                    My money debited from my pnb ac but not credited to wallet five times on 11/11/2015 then few days later my wallet ac locked plese solve my problem imidiatly
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      abhaykr5
                      from Chennai, Tamil Nadu
                      Dec 1, 2015
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu, 600083
                      Website: mobikwik.com

                      I have made a payment for dominos using mobikwik wallet, there was a offer showing 25% off. but after making the payment till now i didn't received any cashbak. you can check the payment gateway of dominos, its still says 25% of[censored]sing mobikwik wallet.please help on this
                      Mobikwik customer support has been notified about the posted complaint.
                      Dec 01, 2015
                      Updated by abhaykr5
                      Transaction Type : Debit from Wallet
                      Merchant Name : DOMINOS
                      Transaction ID EMBK[protected]
                      Debit Date Wed Nov 25 21:13:22 IST 2015
                      Debit Amount 486.0

                      mobikwik id : [protected]@gmail.com

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        psbasutkar
                        from Bengaluru, Karnataka
                        Dec 1, 2015
                        Report
                        Copy

                        Address: New Delhi, Delhi, 560059
                        Website: www.mobikwik.com

                        Hi I recharged my Tata docomo number from mobikwik app. There i chose full talk time 150 rs. The recharge was done, but i did not get full talk time . i got only 128 rs. I contacted docomo customer care. They said if we recharge from mobikwik we will not get full talk time . than why mobikwik is showing full talk time that in their app and website . This is cheating . please give justice to me . and refund my amount
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rikesh Mirchandani
                          from Mumbai, Maharashtra
                          Nov 30, 2015
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400050
                          Website: mobikwik

                          I had recharged on the 19th of a October the money was debited from my bank account but not added to my wallet I have got no proepr response yet I don't know what to do my money will be returned within 3 to 15 working days but it still has not been returned The amount is 3501 rupees please get back to me on my mobile number Next time won't use this app to recharge my phone if money not returned
                          Mobikwik customer support has been notified about the posted complaint.
                          Proper*
                          I was told my money will be returned within 3 to 15 working days*
                          Please get back to me
                          Money is debited from bank account but not updated in Wallet..
                          I want it back immediately...
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mahek Gupta
                            from Mumbai, Maharashtra
                            Nov 30, 2015
                            Report
                            Copy

                            Address: Gurgaon, Haryana, 700052
                            Website: www.mobiqwik.com

                            I had transferred Rs.4500.00 to mobiqwik wallet on 10th Nov, 2015. They take this amount of money to the wallet in one day but dont transfer more than Rs.500.00 in one day. So i had to reverse my transaction to my bank account. It's been 20 days and and the same has not been done. They say the amount has been reversed but my bank account does not show the same. All the telephone numbers provided are fake. No customer satisfaction. No management takes the calls. I need my money back ASAP.
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajbir126
                              from Gurugram, Haryana
                              Nov 28, 2015
                              Report
                              Copy

                              Address: Gurgaon, Haryana, 122004
                              Website: Mobikwik

                              I had transfer 1500/- from my bank account to Mobikwik Wallet on 24 Nov 15. My amount has been deducted from account but not creditd in Mibikwik wallet. On calling/filing various complaint to its customer care, they are just saying it will credit in 24-48 hrs. Its almost 4 days over, But still they have not credited the amount. Please dont use this application, it is going to shut down. It is gathering as much as money frm public pockets. Any body facing same problem lets come to join ..put some strong case/complaint against this company.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sathish6293
                                from Chennai, Tamil Nadu
                                Nov 28, 2015
                                Report
                                Copy

                                Address: 600086

                                i was buying one mobile on 22nov of rps 1550 and trans id to justdial online but the amt not credit justdial a/c and it is still not credited in wallet i called several time mobikwik customer care said 24 ours time last 22 nov-2015 to 28 nov-2015 til date stil am not getting money don't go mobikwik worst website block this
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manishkochar1
                                  from Khairagarh, Uttar Pradesh
                                  Nov 25, 2015
                                  Report
                                  Copy

                                  Address: Rajnandgaon, Chhattisgarh, 491885
                                  Website: plz reactivate my account

                                  My mobikwik is bloked please reactived my mail- [protected]@gmail.com and mob no- [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sumit Takhad
                                    Nov 24, 2015
                                    Report
                                    Copy

                                    Address: Bharuch, Gujarat, 392001

                                    Respected Sir, Please unlock my account [protected]@gmail.com my register mob. no. [protected]. this account is locked before some month please unlock my account. this is for your kind information and unlock please. Regards, sumit takhad
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      chat2amit
                                      from Gurgaon, Haryana
                                      Nov 23, 2015
                                      Report
                                      Copy

                                      Address: Gurgaon, Haryana, 122017

                                      My last 3 transactions paid to grocermax with mobikwik cashback offer of 10 percent were never paid by mobikwik. Moreover they do not respond to emails or phonecalls. I have written so many blogs on varios websites and facebook against mobikwik but they are not bothered so wrote on consumer complaints.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        balatkari rishab
                                        from Delhi, Delhi
                                        Nov 23, 2015
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.mobikwik.com

                                        Inki maa ki chut bhosdi ke mera 5010 rupees inhone apni gand me dal liye aur khe rhe he ki jis account se aya tha usi me add krenge inki maa ki chut jisne last time add kiya tha mene unke paise de kr unhe shant kr diya par ab fir ye unhe mera paisa dene ki khe rhe he apni maa chuda lo bhosdiwalo mobikwik tere name ke poster gali gali me laga kr likh donga ki sale chor h madarchod khi k bhan k lund chutiya banane ka ek aur point he inka bhaiyo aur unki bhano is uninstall kr do inke app ko sale chor he bhosdike
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit