Mobikwik Complaints & Reviews

I try to apply code lum300 as per your scheme in lumia phone app but code show error invalid code # 3944297 Add Money04 Dec, 20155:42PM my mob no [protected] email id [protected]@gmail.com

I am add money 50 rupay 2 times and debited 100 rupay in sbi account but not update mobikwik balance . My mobikwik id is [protected]@gmail.com My card no. [protected]

I paid Rs. 34.75 on[protected] in my mobikwik wallet (because mobikwik wallet balance was insufficient) via SBI bank for paying on the www.Abhibus.com website for booking bus ticket (amounting to Rs. 450). But amount is debited but no received in my mobikwik wallet, as a result bus ticket was not booked. I have raised ticket no. 3922041 on[protected] on the Mobikwik Customer Care Numbers :[protected] and[protected]. I received this email reply (image attached) in solution to the ticket no. PT[protected] raised with SBI bank for amount debited but not recd by mobikwik for booking busticket on abhibus.com on[protected]. SBI bank is saying that transaction is successfull, but actually, amount got debited but Abhibus.com did not recd payment from mobikwik, as a result, bus ticket was not issued. after that also, amount of Rs. 34.75 was not aded to my mobikwik wallet. so where is it gone??? As per the Mobikwik customer care representative, every time i call them, they would escalate and forward the problem for a solution to their higher authorities (for 4 times now.) they are still not able to give me credit it in my wallet. please help me.

Today 9/12/2015 .I've got a phone call from a no. [protected]. This person said to me that he is from Mobikwik and asked me about the previous complaint that I made to Mobikwik using consumer complaints.in website, to which I said that the problem is resolved now. Later on, he told me their cashback offers on various transactions. He lured me into his so called fastticket offer! And deducted 300INR from my e-wallet, I asked him to return my money, in response he asked for my credit-card no. And attempted several transaction. I'd to block my credit card. Details of this fraud person: Phone no. [protected] Name :- Rahul Sharma Email I'd:- rahul.[protected]@mobikwik.com Please help me with this problem. Additionally, plz refund back my 300 rupees.

I paid my post paid mobile with mobikwik wallet applying a code Mobihero7, i also got the msg 'u have successfully redeemed the code' but till now i didn't got any cash back to my

I've recharged my airtel prepaid no. [protected] with an amount of 20 INR on 8/12/2015 using mobikwik e-wallet. Money was deducted from my account however, I didn't get my recharge balance. I need immediate refund of my paid amount.

I have bought Lumia 640 mobile but I am not able to use the promo of 300 cashback for 12 months. I am trying to add money of 300 for the third month transaction, giving all credit card details and when i apply LUM300 coupon its says this coupon is invalid. I have raised request via APP but no action taken so far, even after 2 days.

My mobikwik wallet is found locked. I've raised so many tickets regarding the same. No one ever replies. I've mailed them in every way I could find. My balance was around 2000 My cash is now lost and I can't access the account. Please help me. The customer support is not reachable in any manner. They just called me but satisfiable help wasn't made .please look into this matter. My email [protected]@gmail.com Phone [protected] Ticket no.s[protected] Is there any number I can contact the customer care with?

I want to inform I Mr Rajdeep registered from mail id [protected]@gmail.com and recharged for a DTH Airtel, since they had a caskback offer but neither i got the recharge nor caskback but money got deducted and then i dropped many mail about the issues to the Mobikiwik customer centre but no reply then i searched for customer contact number and came to know that MobiKiwik wallet is completely fraud App, it had looted money of near 12000 online constomer if not believe check on Google and Consumer Complaints Forum and also they has a track record of solving less than 1% of complaints of the total complaints registered.Their online complaint helpline number are fake which is given in Consumer Complaints Forum ([protected], [protected]). I had called several times the screen photo is attached below.I got frauded since i registered but i request everyone to never use this wallet since 12000 cases are pending against them and only 1% of total case is solved . So I request the Government to banned this App and its uses for lifetime . Everything which I wrote is back up with Proof photos attached

My mobikwik wallet is found lovked. I've raised so many tickets regarding the same. No one ever replies. I've mailed them in every way I could find. My balance was around 2000 My cash is now lost and I can't access the account. Please help me. The customer support is not reachable in any manner. My email [protected]@gmail.com Phone [protected] Ticket no.s 3952546 3964447

Hello, My self Rishi and my mobile no. is [protected]. Sir I have recharged two or three times of my no. [protected] of Rs. 20 but amt. of 60 Rs. has been deducted from my mobiwik wallet and recharge was not successful. Please refund my amt. asap. Thanks, Rishi

My mobikwik wallet is locked, my ID was automatically logged out, and after this I am trying to log in but it is responding that "Wallet locked! Your wallet is found suspicious by payment gateway. Please write to [protected]@mobikwik.com for re-activation." Please solve this and re-activate my wallet as soon as possible. my contact number is +91 [protected]and my E-mail id is [protected]@gmail.com

On 28 november i was adding Rs.10000 to my mobikwik wallet for some online shopping. The transaction declined by mobikwik after completing the payment procedure by bank. The money (Rs.10000) debited from my SB account. and still not recredited.. I made 4-5 complaints to mobikwik through my login but no response from their side. The transaction reference is IG0BBKDWA7 for Rs.10000 on 28-nov-2015 at 17:08. My mobile no is [protected]. Email id is [protected]@yahoo.com

My mobikwik wallet is locked, my ID was automatically logged out, and after this I am trying to log in but it is responding that "Wallet locked! Your wallet is found suspicious by payment gateway. Please write to [protected]@mobikwik.com for re-activation." Please solve this and re-activate my wallet as soon as possible. my contact number is +[protected] and my E-mail id is love.[protected]@hotmail.com

Hi I got a charge for 1500 Rs on my credit card for adding money to mobile wallet but after that Iam unable to login to the account it gives me an error message of account seems to be suspicious and it's locked contact customer service to unlock. Please unlock the account asap

My mobikwik wallet is locked. I have send my all documents to [protected]@mobikwik.com as well as [protected]@mobikwik.com. Still problem is not solved. Though I have generate the Ticket to solve problem they just closed ...I am not reopen the ticket because account is locked. Plese help ...Really suffering. After this I will never invest money in mobikwik ...Very poor service, Only 1 customer support no. Customer agents talks everytime promise with new query that they unlock it but still not unlock my account.. Please help.[protected]@gmail.com Complaint Status [Jul 29, 2015] Mobikwik customer support has been notified about the posted complaint. 55 Comments Updated: Dec 6, 2015 Share0 Tweet0 Share0

I m rahul.. my account of mobikwik is locked after using 2 times lum300 code ...please reactive my account, my email id is [protected]@gmail.com

Hi on 24 nov i have recharged inr 3000 but since then it is not reflected in my wallet. Also my number which is[protected] is not reflecting as a primary number and its shiwn as [protected]. The worst part is that Noo response after repeated reminders. 1.update my wallet 2. Update my primary number to [protected] Vodafone delhi circle and resolve the issue asap. Dilip

I am using a single Mobikwik account. I have no other Mobikwik account and used it on a single mobile handset. I accessed my account through my computer apart from my mobile. I read all terms and conditions and I met all of them. Mobikwik app was pre-installed in my Lumia 640 handset. I sign up for Mobikwik which makes me eligible for using promo code LUM300 for 12 months. After availing the offer for 3 months on 4th month when I try to use the code it displayed invalid code massage. When I contacted Mobikwik customer care they told me to update app and try again. My app was updated already but I try again and same result. I contacted them again and they responded saying it will be resolved with 24-48 hours. But there was no response from them. I have to create another ticket addressing it to get their response. After much delay on 28th November they told me I was ineligible for the offer because I have try to use the code from different accounts and devices which was totally wrong. Please make sure that I can use the promo cashback again.

Dear sir I m Debkumar Sarkhel.my contact number and mobikwik number is [protected].My register email id is [protected]@outlook.com.my id is block 02/12/2015. I have balance in my wallet 3800.please reactivation My account as soon as possible.I have all details if you want anything so please call me or mail me I will present you everything. Thank you.