Mobikwik Complaints & Reviews

Hi I got a charge for 1500 Rs on my credit card for adding money to mobile wallet but after that Iam unable to login to the account it gives me an error message of account seems to be suspicious and it's locked contact customer service to unlock. Please unlock the account asap

My mobikwik wallet is locked. I have send my all documents to [protected]@mobikwik.com as well as [protected]@mobikwik.com. Still problem is not solved. Though I have generate the Ticket to solve problem they just closed ...I am not reopen the ticket because account is locked. Plese help ...Really suffering. After this I will never invest money in mobikwik ...Very poor service, Only 1 customer support no. Customer agents talks everytime promise with new query that they unlock it but still not unlock my account.. Please help.[protected]@gmail.com Complaint Status [Jul 29, 2015] Mobikwik customer support has been notified about the posted complaint. 55 Comments Updated: Dec 6, 2015 Share0 Tweet0 Share0

I m rahul.. my account of mobikwik is locked after using 2 times lum300 code ...please reactive my account, my email id is [protected]@gmail.com

Hi on 24 nov i have recharged inr 3000 but since then it is not reflected in my wallet. Also my number which is[protected] is not reflecting as a primary number and its shiwn as [protected]. The worst part is that Noo response after repeated reminders. 1.update my wallet 2. Update my primary number to [protected] Vodafone delhi circle and resolve the issue asap. Dilip

I am using a single Mobikwik account. I have no other Mobikwik account and used it on a single mobile handset. I accessed my account through my computer apart from my mobile. I read all terms and conditions and I met all of them. Mobikwik app was pre-installed in my Lumia 640 handset. I sign up for Mobikwik which makes me eligible for using promo code LUM300 for 12 months. After availing the offer for 3 months on 4th month when I try to use the code it displayed invalid code massage. When I contacted Mobikwik customer care they told me to update app and try again. My app was updated already but I try again and same result. I contacted them again and they responded saying it will be resolved with 24-48 hours. But there was no response from them. I have to create another ticket addressing it to get their response. After much delay on 28th November they told me I was ineligible for the offer because I have try to use the code from different accounts and devices which was totally wrong. Please make sure that I can use the promo cashback again.

Dear sir I m Debkumar Sarkhel.my contact number and mobikwik number is [protected].My register email id is [protected]@outlook.com.my id is block 02/12/2015. I have balance in my wallet 3800.please reactivation My account as soon as possible.I have all details if you want anything so please call me or mail me I will present you everything. Thank you.

My name is madho rao uikey today i got one phone call from mumbai.he asked me about my ATMcard number and done froude tranction, tranction number is pos pos386773, Jrnl.No.[protected].plese stop this deliwari immdeate now, my mo number is [protected] another one tranction number is pos 386347Jrnl No.[protected].plese help us

My name is dushyant thakur, Yesterday 12/02/2015 recharge worth of 197 RS done with transaction id : REL[protected] the amount was deducted from my bank account but not recived in relaince account, later check with website it says contact the services provider and tried to call on customer care of reliance communication they request to contact the servicer provider "Mobikwik " I am tried calling CC of Mobikwik they do not pick up the call. Now the balance has been deducted and both company raise their hand

Mobikwik wallet gives facility of adding cash to a user's wallet when the user deposits cash in the icici bank under a generated Order ID. So i generated an Order ID:[protected] for Rs. 1550/- on the Mobikwik Android App, and as per instructions of the app regarding the nearest icici bank, I have deposited cash of rs.1550 under order id=[protected] under my name and mobile number ([protected]) in the account of One Mobikwik Systems Pvt Ltd in icici Bank Swastik cross Road Branch under Transaction ID M3242797 (as provided by the Bank) . The bank official also confirmed of receipt of cash in the mobikwik pvt ltd. GENERALLY I receive the amount instantly, but I have not received the same as credit in my account till this date[protected]. I have raised Ticket no. 3901224 on the Mobikwik Customer Care Numbers :[protected] and[protected], As per the customer care representative, every time i call them, they would escalate and forward the problem for a solution to their higher authorities (for 4 times now.) they are still not able to give me my money back or credit it in my wallet. please help me.

This is not fair from mobikwik. I've redeemed 'lum300' successfully from my lumia phone for 2 months and now have amount around 1, 100/- in wallet. Now mbk has blocked the wallet saying "suspicious activity". When complained, mbk replied mentioning that my primary number is in other accounts and has mentioned few accounts which are being used by my colleagues in my office under the same ip address. But the shocking thing is, mbk told that my primary number is in their accounts. Why would i give my primary number to them? mbk has given wrong statment and is planning to rob the money. The thing i suspect is, mbk has designed some software application to eliminate fraudsters. I appreciate mbk but, the designed program is malfunctioning and blocking genuine accounts also. That is the problem. So, mobikiwk has to intervene directly in person and realize that the designed application is working wrong, if it is genuine. Don't play with customers' money. Your offer is linked with microsoft mobiles and even microsoft also has advertized this in it's official site. So, we need to pressurize microsoft also, regarding the activity of mobikwik. Let us join our hands, to put mobikwik in public and let every one know, who is playing fair game.

One of the fraud company I have seen, I am lucky to say everyone that I have transfer small amount of money to test this kind of cheater and they proved themselves that yes we are cheater. I had try to charge MTNL dolphin number, transaction failed but mobikwik had deducted Rs. 150 from my wallet. In second incidence 10% cash back not given. I request every body to advertise for this company. Even my bank official told me via phone call don't transfer money in mobikwik and paytm.

Dear sir my both wallet locked! My wallet is funded suspicious by payment gateway. please unlock it. My email id is [protected]@Gmail.com & [protected]@outlook.com. i have been ur regular customer at past few weeks plz release my account my account in locked. please reactivation my account. my mail Id [protected]@outlook.com ph No.:- [protected] & other Id_ [protected]@gmail.com photo notes.:_ [protected]

One MobiKwik Systems Private Limited 2nd Floor Orchid Center, Sector 53, Gurgaon, Haryana www.mobikwik.com CIN: U64201HR2008 Order ID: BILL[protected] 24 Nov 2015, 05:19 AM IST PRODUCT AMOUNT 1. Wallet Debit, Via Bill Payment 24 Nov 2015 MTNLDelhi [protected] landline ` 593 TOTAL ` 593 I called Nand Kumar, I had to pay MTNL which has not told me I had to talk to customer care your child have failed to pay your bill will be returned up to 48 hours, there have been so far I have not found Please do not be the earliest I have very much wanted to have me, then I will go to the police station and I had to pay the bill of the company for which the company is seeking the return of my money as soon as possible Registered mobile number [protected] registered email id [protected]@gmail.com

I am also cheated by this company recently. And by seeing so many complains against this company, it going to be shutdown in next few days. Let all come together and share its frauds on social media/ complain to News channels. My number is [protected]..and i am going to uncover its fraud face in front of public. Any body have contacts to news reporters please take help of them. Otherwise this company is going cheat public on a very amounts.

I have purchased 2 microsoft lumia 535 phones for my parents after knowing about LUM300 offer (add 300 get 300 cashback for every month upto 12 months). I made 2 accounts, n.china.[protected]@gmail.com and [protected]@gmail.com. I got cash back for 2 months but mobikwik locked those 2 accounts now.There was no suspicious activity from my side.

Sir, It is to submit that i am a regular user of Mobikwik. But last 1 days i am not able to login my mobikwik wallet vide user id [protected]@outlook.com Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of Rs.333/- balance in my mobikwik wallet.

Please solve my problem Wallet balance not credited my ticket: 3787646. Date[protected] My Rs. 2000 balance is Debited from bank account but not credited in mobikwik Reference msg from bank Thank you for using Debit Card ending 2092 for Rs.2000.00 in [protected] at ZAAK EPAYMENT SER P.L on[protected]:12:13:19 Bank statement is attached

I have made a payment for dominos using mobikwik wallet, there was a offer showing 25% off. but after making the payment till now i didn't received any cashbak. you can check the payment gateway of dominos, its still says 25% of[censored]sing mobikwik wallet.please help on this

Hi I recharged my Tata docomo number from mobikwik app. There i chose full talk time 150 rs. The recharge was done, but i did not get full talk time . i got only 128 rs. I contacted docomo customer care. They said if we recharge from mobikwik we will not get full talk time . than why mobikwik is showing full talk time that in their app and website . This is cheating . please give justice to me . and refund my amount

I had recharged on the 19th of a October the money was debited from my bank account but not added to my wallet I have got no proepr response yet I don't know what to do my money will be returned within 3 to 15 working days but it still has not been returned The amount is 3501 rupees please get back to me on my mobile number Next time won't use this app to recharge my phone if money not returned