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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 308

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A
Anil penumutchu
from Bengaluru, Karnataka
May 25, 2015
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Address: Bangalore, Karnataka

Hello there..Here is my Transaction Id O_8702100Z1W.I have booked the ticket today to travel on 27th of this month from bangalore-guntur.Amount is debited from my mobikwik wallet but ticket is not booked.I want my amount back as the ticket is not confirmed.hope for the quick resolution asap..
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    S
    Sandeep Mohantysci
    May 25, 2015
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    Address: Cuttack, Odisha

    I will add 9000 rupees to my mobiwiki wallet but when I know only 10000 rupees only add on this wallet so I want to refund this 9000 rupees to my respective bank account because I need this urgently. I was also complain to mobiwiki helpdesk and ticket number is 2680662. But till after 8 days I will not any confirmation message from mobiwiki wallet.
    Mobikwik customer support has been notified about the posted complaint.
    Ham.
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      R
      Rajikam
      from Mumbai, Maharashtra
      May 24, 2015
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      Address: Chennai, Tamil Nadu

      I got the message in mobile get rs 50 recharge in just rs.25. I recharged rs.25 but I didnt got the offer amount 50 at all. I request to refund my money or top up amount for rs 50 is fine. I don't have balance in my mobile just tohave minimum balance I recharged but unfortunately I got internet pack for four days which I cannot use in my mobile.Transaction id [protected].
      Mobikwik customer support has been notified about the posted complaint.
      I got the message in mobile get rs 50 recharge in just rs.25. I recharged rs.25 but I didnt got the offer amount 50 at all. I request to refund my money or top up amount for rs 50 is fine. I don't have balance in my mobile just tohave minimum balance I recharged but unfortunately I got internet pack for four days which I cannot use in my mobile.Transaction id [protected].
      i need the soluion
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        M
        Mohit Shawn Ailani
        from Agra, Uttar Pradesh
        May 24, 2015
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        Address: Gorakhpur, Uttar Pradesh

        While booking tickets on BookMyShow I selected mobikwik payment option, the amount also got deducted, but there was a last moment failure on BookMyShow and the payment was also deducted from mobikwik application. The following message was received from mobikwik. Dear User, MobiKwik Tranx Alert Type: Debit Amnt: Rs 1231.65 Merchant: BookMyShow Status: Success New Wallet Balance:Rs 68 Orderid:MOBAND[protected]-1
        Mobikwik customer support has been notified about the posted complaint.
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          D
          Dattatray Kashid
          May 23, 2015
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          Dear Sir, Today evening call me from Mob.no.[protected] ant talk to me sbi branch manager and yor need to be account kyc verification otherwise your account operate stop hence you immadate firstly atm verification and document send by mail or home branch or another bank account garanteed so dont need to original document submit that time he taken my atm no.and make wrong tranasation that time me argument but he told me after one hour refund money but till time not refunded so what to do If not refunded I will legal action this website this transation will make void tranasation details POS[protected] mobikwik com txn#030568 Contact person details Mr.Rathod (SBI Bank Manager) mob.no.[protected] state- Tamilnadu Service Provider-Airtel (GSM)
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sankarrao chilla
            from Namakkal, Tamil Nadu
            May 20, 2015
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            Sir, yesterday I recharged to my idea number [protected] of 199/-(Karnataka) through mobiqwik wallet.. But did not complete recharge. Transaction ID: KK[protected].. I request you to please return back my recharge amount 199 to my mobiqwik wallet.. My mobiqwik user is sankar.[protected]@gmail.com.. Thanking you..
            Mobikwik customer support has been notified about the posted complaint.
            Please solve my problem of recharge 199 of idea [protected] as early as possible..
            Transaction I'd: KK[protected]
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              V
              vikrantarya4
              from Charkhi Dadri, Haryana
              May 20, 2015
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              Address: New Delhi, Delhi

              I am a mobikwik user. I have mailed them about my complain but after 4 days they didn't response me.I have also send them screenshot of offers.My Transaction Id is[protected]. Here is the mail "I am a registered user of mobikwik with email id varkha.[protected]@gmail.com and contact no. [protected]. Yesterday i get a offer notification from you side in which they are showing 10% cashback maximum 100. code is KWIK10APP. code applied successfully but i couldn't get any cashback of added 1000 rs. in wallet. When will i get my cashback of 100. Please solve it as soon as possible." Please help me. I want my 100 rs back as per as offer. Please..
              Mobikwik customer support has been notified about the posted complaint.
              Hi, I am facing the same issue. Did you get any resolution??
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                G
                gaurav3523
                from Delhi, Delhi
                May 20, 2015
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                Address: Haridwar, Uttarakhand

                Sir, My mobikwik wallet is debited by two fraud transaction, order id 93251 & 93257 amounting Rs. 5750, But mobikwik is not taking the responsibility of this scam or fraud happen to my wallet. i make a lot of complaint to mobikwik but they are not giving any response. ticket no. of mobikwik complaint is 2614596 & 2606836. they said that they are not responsible for the money in your wallet. somebody is hacking there server & using our wallet money & mobikwik said that they are not responsible for that. You are requested to look into the matter sole my issue & make some strict laws against these types of company so that they should take the responsibility of the money in there wallet. Regards, Gaurav Agarwal [protected] [protected]@yahoo.co.in
                Mobikwik customer support has been notified about the posted complaint.
                Jun 02, 2015
                Updated by gaurav3523
                still not satisfied, my money is still not refunded by the company, they are doing fraud day by day & not giving answers to the complaint.
                On 30 June 2015, some one used my Mobikwik wallet to pay Dominos for an amount of Rs 985. Contacted Mobikwik regarding this. They told payment initiated and nothing can be done. Ticket #2931126.
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                  C
                  cilu2591
                  from Bengaluru, Karnataka
                  May 19, 2015
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                  Address: New Delhi, Delhi

                  Sir I made a request on 17 may 15 at 19:12 hrs for recharge of 150 rupees for inter net pack on mobile no.[protected] BSNL Kerala. However, latter. I come to know 150 rupees tarrif is not available for BSNL internet pack. It is requested that the above said amount may be credited in mobiwik wallet as an early date under intimation. Thanking you
                  Mobikwik customer support has been notified about the posted complaint.
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                    R
                    Ranjithkumar Peddoju
                    from Hyderabad, Telangana
                    May 19, 2015
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                    Address: Warangal, Andhra Pradesh

                    Hi Mobiwik, Please can you cancel the transaction and refund the amount to my SBI account. Some one hacked my mobiwik account, and did transaction from father debit card account, please can you cancel the transaction and refund those amount to SBI.. Amount transacted: 9990 POS70005454 Account No. Name: Kumara Swamy P SBI Hanamkonda (Ashoka) Debit Card No: [protected] transaction Id:[protected] My mobile No: [protected] mail id: peddoju.[protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
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                      Ranjithkumar Peddoju
                      from Hyderabad, Telangana
                      May 19, 2015
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                      Address: Warangal, Andhra Pradesh

                      Hi Sir, This is Ranjith Kumar, S/o Kumaraswamy, Some one hacked my father account and did transaction. Please cancel the order for perticular transaction. and please refund the money to my account. POS No.70005454 txn#[protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        M
                        monika@
                        from Delhi, Delhi
                        May 18, 2015
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                        Address: New Delhi, Delhi

                        Sir, I, Shiv Bachan Sharma, have an savings account in SBI UTARLAI, Barmer (Rajasthan) and got it transferred to SBI NAJAFGARH Branch, New Delhi-110043 in the month of Feb 2015. On 14th may 2015, i received a call from* "MUKESH SHARMA mob no. [protected]" *saying he is a manager from SBI KURLA MUMBAI BRANCH, asking to renew the ATM CARD and he also know that i had transferred my account from Utarlai to Najafgarh. Further, he asked 16 digit number of ATM CARD and asked to be on line. He took 12 times OTP number to renew the ATM CARD and told me that i will get the new PIN number after that because your ATM CARD is being antivirus cleaned. In this way, he took out Rs. 1, 04, 000 from my account on 14th may 2015. When we tried to locate the number in truecaller, it showed the name* ' SBI FURJI '. We lodged an FIR NO.395/2015 at Police Station Najafgarh. But so far, delhi police is unable to trace that caller identity of the mobile no. [protected]. We had also emailed our matter to the CBI cyber crime cell but yet no reply is received.* 1, Transanction Id: 1. POS 356066 2. POS[protected] 2. Transanction Amount:1: rs 9999/- 2: Rs 9999/- 3. Mobile Number: [protected] Kindly, look into the matter for an early action please. We are from a middle class family and is already suffering from financial crisis, wherin, it is one more financial loss. your little attention will help alot a middle class family. Thanking you. ShivBachan Sharma Add- Plot no. 30&31, block-'X', gopalnagar extn., Najafgarh, new delhi-110043 Phne no. [protected]
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          Akash Dhenki
                          from Pune, Maharashtra
                          May 18, 2015
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                          Address: Pune, Maharashtra

                          Hi, ​ Really they are running a business without any credibility at all. I faced similar issue with 4 transactions. All were debited from my account but only 2 got added to the wallet after repetitive complaints. They are still unable to find out the details of other 2 transactions. They do not have a customer care number as well. Pathetic service and Pathetic customer care. Stay away from using this wallet service else keep losing your money. ​ The ticket id's for the complaint are #2631727 and #2650997. Regards, Akash Dhenki Ph No - [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            STRKHNE
                            from Patna, Bihar
                            May 16, 2015
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                            Address: Pune, Maharashtra

                            I have done 2 online transactions using mobikwik wallet during which the transactions failed but my bank account was debited. The amount debited from my bank account has not been added to my wallet and neither is displaying in their transaction history. This is happening frequently and these guys are not even refunding the money back.
                            Mobikwik customer support has been notified about the posted complaint.
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                              B
                              bibhas25
                              from Delhi, Delhi
                              May 16, 2015
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                              Address: New Delhi, Delhi

                              I did not get any positive response from Mobikwik. I raised this query on 09.02.2015, still i am waiting for their response. I was trying to recharge of Rs 200 to of my mobile number through mobikwik account on 09.02.2015. I did not get the recharge done in my mobile but the amount got reduced in my mobikwik balance. I did not received any transaction ID. The simple way they can check my Feb'15 month statement. Kindly help me to resolve the issue The details as i know that Transaction Id: I did not received Email Address: [protected]@gmail.com Mobile number: [protected] Date & Amount: 09.02.2015, 200 Thank you.
                              Mobikwik customer support has been notified about the posted complaint.
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                                D
                                drisya
                                from Delhi, Delhi
                                May 16, 2015
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                                Address: New Delhi, Delhi

                                Some one had call me and said that i am from Sbi Bank and your ATM has been blocked and tell your ATM no. and also tell the registration no. and i said it . some one has misused my debit card purchase worth Rs 9990 on POS 70005454 at www.mobiwik.com new delhi ind txn#[protected] from my account .please kindly do the needful...
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                                  A
                                  anshulx
                                  from Agra, Uttar Pradesh
                                  May 14, 2015
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                                  Address: New Delhi, Delhi

                                  i will try to transfer money my friend account only 1 rs. but when i get hdfc credit card message 1500 rs deducted from my card. can you verify please. i ask with hdfc customer care. they says talk with mobikwik team. but they not pick up my call. please return back money in my account.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    M
                                    Madhusmita Dash
                                    from Bhubaneshwar, Odisha
                                    May 14, 2015
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                                    Some one gave a call that i am from Sbi Bank and your ATM has been blocked and tell your ATM no. and also tell the registration no. and i said it . but unfortunately some one has misutilised the debit card purchased from my account txn 393847.txn392851.So kindly block the transaction and refund my money to my account as soon as possible.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    What action you have taken . I need my money be refunded as soon as possible. Kindly do some needful action as soon as possible.
                                    This two trasaction has to bloked or cancelled. txn 393847.txn392851and refund my money as soon as possible.
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                                      J
                                      jayesh5 savaliya
                                      May 14, 2015
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                                      By using your mobikwik app some people are debit the money from sbi atm they are said as atm customer care from delhi they said your atm will blocked in some time if you want to continue it give your password and they debit 10, 400 rs from my dad's account please dont take it light &please refund the balance in my dad's account. I hope you are doing something for us. I will visit tommorow next.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        vijay4453
                                        from Mumbai, Maharashtra
                                        May 13, 2015
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                                        Address: New Delhi, Delhi

                                        Hello, I would like to bring to your kind notice that, I have received couple of calls today (13-May-2015 time in between 10 AM to 11 AM) from [protected] and [protected] numbers and they made an unauthorized transaction from my SBI savings account on the said time. They have forced me to disclose OTP ( One Time Password ) which I received in my mobile and they repeatedly told me they are calling from SBI and finally I shared the OTP.I have Observed that there is an unauthorized transaction appeared in my SBI A/C [protected] transaction id[protected] with details "POS PRCH POS WWW MOBIKWIK COM NEW DELH 4000", Its look... for any more information please contact me [protected], [protected]
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