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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 309

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V
vijay4453
from Mumbai, Maharashtra
May 13, 2015
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Address: New Delhi, Delhi

Hello, I would like to bring to your kind notice that, I have received couple of calls today (13-May-2015 time in between 10 AM to 11 AM) from [protected] and [protected] numbers and they made an unauthorized transaction from my SBI savings account on the said time. They have forced me to disclose OTP ( One Time Password ) which I received in my mobile and they repeatedly told me they are calling from SBI and finally I shared the OTP.I have Observed that there is an unauthorized transaction appeared in my SBI A/C [protected] transaction id[protected] with details "POS PRCH POS WWW MOBIKWIK COM NEW DELH 4000", Its look... for any more information please contact me [protected], [protected]
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    Ashok Natarajan
    from Chennai, Tamil Nadu
    May 13, 2015
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    Address: Chennai, Tamil Nadu

    Hi, I have tried booking ticket and chose Mobiwik as payment method. This is the first time I am using this service. It asked to add money .I chose Internet banking as option and proceeded paying. In my bank account, it is stated that the "Transaction is successful" But in MobiWik it is shown as transaction failed.I thought that this is some issue with transaction and re tried and again same happened. 307x3= 614 Rs .gone.. Transaction details:: BIL/[protected]/ticket/421_ZP14D4DE2BD BIL/[protected]/bms/421_ZP14D4DE181
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      Proysaha
      May 11, 2015
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      Address: Kolkata, West Bengal

      Hello, I would like to bring to your kind notice that, I have received couple of calls today (10-May-2015 time in between 10 AM to 11 AM) from [protected] and [protected] numbers and they made an unauthorized transaction from my SBI savings account on the said time. They have forced me to disclose OTP ( One Time Password ) which I received in my mobile and they repeatedly told me they are calling from SBI and finally I shared the OTP.I have Observed that there is an unauthorized transaction appeared in my SBI A/C with details "POS PRCH POS 067413 WWW MOBIKWIK COM NEW DELH 5000", Its look like transaction happened from MOBIKWIK side or Mobile which was not enabled ever from my side. I have already informed to my SBI bank on the same and and logged FIR as well. Please stop this transaction from your side and refund the money back. Appreciate your kind help and hoping for a quick and efficient service. Thanks Paramita Saha
      Mobikwik customer support has been notified about the posted complaint.
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        A
        ashok raghav
        from Mumbai, Maharashtra
        May 11, 2015
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        Address: Panchkula, Haryana

        Hello sir, a person called from sbi card claiming to be from Sbi Card Gurgaon ; asked for details of card dt of birth correspondence addresss to generate required pin of credit card and to my surprise at 11.34 the message came that transaction of rs 10000.00 has been debited to my card fraudulently. The matter was taken up with SBI Card who refused to take any action before 8 days.Why such system when the Company MObikwik is totally fraud and there are no of complaints against them.The site of credit card is being hacked and customer complaints details are being hacked by them. Ashok Raghav; mob; [protected] email a.[protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
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          abhishek88
          from Delhi, Delhi
          May 10, 2015
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          Address: New Delhi, Delhi

          On 30 April, i made 2 Transaction of Rs. 50. my recharge contact no. [protected] with registested Email- abhi.[protected]@gmail.com but it was not done both times. even i complaint on their email ID but yet not received any refund Please Refund this amt ASAP. 1. Transaction ID:-[protected] 2. Transaction ID:-[protected].
          Mobikwik customer support has been notified about the posted complaint.
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            Badal Pardhi
            May 9, 2015
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            Address: Nagpur, Maharashtra

            Hello sir, This is the second time this has been done to me. I am really amgry on the service provided by Mobikwik online recharge. I recharged my videocon d2h hd having customer id as[protected] with ₹395 but the rechrge is still not came. It rather says that the recharge is successfully done. My Mobikwik email id is [protected]@gmail.com. Please help me or i will have to take some severe actions
            Mobikwik customer support has been notified about the posted complaint.
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              S
              sampath1990
              from Yarada, Andhra Pradesh
              May 7, 2015
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              Address: Hyderabad, Andhra Pradesh

              I have made a transaction on AIRTEL WEBSITE to a mobile number [protected] of 10 R.S using SBI DEBIT CARD on 5th MAY 2015 where transaction was a failure and 10, 000 rupees have been debited from my BANK ACCOUNT which are transferred to POS PRCH 699949 WWW MOBIWIKI COM NEW DELH TRANSACTION REFERENCE NUMBER -->[protected] POS NUMBER --> POS PRCH 699949 WWW MOBIWIKI COM NEW DELH BANK NAME --> STATE BANK OF INDIA MOBILE NUMBER RECHARGED --> [protected] for 10 RUPEES AMOUNT LOST : 10, 000 RUPEES Please contact me at [protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
              I have made a transaction on AIRTEL WEBSITE to a mobile number [protected] of 10 R.S using SBI DEBIT

              CARD on 15th JUNE 2015 where transaction was a failure but 5, 000 rupees has been debited from my

              BANK ACCOUNT which are transferred to POS PRCH POS[protected] WWW MOBIKWIK COM NEW DELHI

              TRANSACTION REFERENCE NUMBER -->[protected]

              POS NUMBER --> POS PRCH POS[protected] WWW MOBIKWIK COM NEW DELHI

              BANK NAME --> STATE BANK OF INDIA

              MOBILE NUMBER RECHARGED --> [protected] for 10 RUPEES

              AMOUNT LOST : 5, 000 RUPEES

              In case if the issue is not resolved within 1 day, I will launch a police complaint in cyber crime wing against MOBIKWIK and Airtel

              Please contact me at [protected]@gmail.com
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                G
                gpmanopandi
                from Delhi, Delhi
                May 7, 2015
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                Address: Viluppuram, Tamil Nadu

                Today 07.05.15 i have recharge my mobile for rs 150 through mobikwik by using indian bank debit card you deducted the amount from my account but i did not receive the recharge for rs 150 to my tata docomo mobile no . so kindly refund my amount with drawal id 70003399 at 14:52:07
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  srivastavapurvi88
                  May 7, 2015
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                  Address: Pune, Maharashtra

                  I had recharged my mobikwik wallet with Rs 830 on 17th April, 2015 but the wallet balance did not get updated.Neither did the money got refunded in my account.Transaction ID: CCACD1QIK572IG00WVIIQ7 . Kindly refund my money in the account.
                  Mobikwik customer support has been notified about the posted complaint.
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                    B
                    bhatkar
                    from Mumbai, Maharashtra
                    May 7, 2015
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                    Address: Mumbai City, Maharashtra

                    TICKET NO.2591900 Mobokwik Saying Resolved my Querry on[protected]:59:29.0 summary of the payment update. Transaction details: [protected] 198.0 [protected]:56:24.0 PAYMENT SUCCESS success My Problem is not resolved, I have loss Rs.198/- Amt, Because I am Using Mobokwik Site.I am not getting Vodafone 198 Net pack Recharge or Also Any update from Vodafone Co. by SMS About Recharge Activation
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      smp_roy
                      from Pune, Maharashtra
                      May 6, 2015
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                      Address: Bardhaman, West Bengal

                      Hello team, I would like to bring to your notice that a fraud transaction took place yesterday, 6th May 2015, using my mother's debit card. She got a call from the number +91-[protected] where he claimed himself to be SBI bank manager to renew the SBI debit card.He asked for the card number and the one-time password which my aged mother having no knowledge of being duped disclosed easily. Later we found out that Rs 9990 was debited from the account towards Mobikwik.com. The details are as below: 6-May-2015 POS 752706 www.mobikwik.com 9990 Transaction detail: POS 752706 IFSC Code of SBI bank: SBIN0006152 Once I came to know this, the card was blocked and FIR was also filed with the local police station. Can you please look into the issue so that the transaction can be aborted and the money refunded to my mother's account. I am urging your sincere help in this regard. Please let me know if you need any more details from my side. Thanks Samarpita
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                        smp_roy
                        from Pune, Maharashtra
                        May 6, 2015
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                        Address: Bardhaman, West Bengal

                        Hello team, I would like to bring to your notice that a fraud transaction took place today, 6th May 2015, using my mother's debit card. She got a call from the number +91-[protected] where he claimed himself to be SBI bank manager to renew the SBI debit card.He asked for the card number and the one-time password which my aged mother having no knowledge of being duped disclosed easily. Later we found out that Rs 9990 was debited from the account towards Mobikwik.com. The details are as below: 6-May-2015 POS752706www.mobikwik.com 9990 Transaction detail: POS752706www.mobikwik.com IFSC Code of SBI bank: SBIN0006152 Once I came to know this, the card was blocked and FIR was also filed with the local police station. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. Can you please look into the issue so that the transaction can be aborted and the money refunded to my mother's account. I am urging your sincere help in this regard. Thanks Samarpita
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                          avinash ganga
                          from Hyderabad, Telangana
                          May 5, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          I tried to book a abhi bus ticket...but due to some technical reasons...ticket was not booked.i have confirmed this from abhi bus customer care as well. but this mobikwik people are not ready to refund the money.pathetic customer care.even they dont have customer crae no.
                          Mobikwik customer support has been notified about the posted complaint.
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                            anuj.versatile
                            from Anand, Gujarat
                            May 5, 2015
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                            Address: Faridabad, Haryana

                            Hi, I payed the bill on wrong number by mistake which is not exist. I called to customer care and they saying that bill payment got failed because number not exist but mobikwik team not refunding the amount My Airtel landline number: [protected] Account number: [protected] NAME: ANUJ KHURANA The number I payed the bill is: [protected] (Not exist) Amount - 1235 Date of transaction - 04/05/2015 Transaction id - [protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            I am not getting any response from mobikwik. are they cheating people like this. Showing me a fake invoice and actually no bill payed? I want their bank statement in pdf if they actually pay the bill.
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                              G
                              Govind Kushwaha
                              from Delhi, Delhi
                              May 4, 2015
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                              Address: New Delhi, Delhi

                              Sir, I add money to Mobikwik wallet through Mobikwik while adding money to the wallet it is showing that transaction failed and money will be debuted from my account please help me. Delhi[protected] I have calling again in again but your customers cares number no response. My Mobikwik login ID is: kumar.[protected]@gmail.com Thanks & Regards, Govind Maurya, New Delhi :-110003, Email ID :- kumar.[protected]@gmail.com Mobile.No :- 91+[protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                Ashish bhagtani
                                from Durg, Chhattisgarh
                                May 4, 2015
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                                Address: Bilaspur, Chhattisgarh

                                Sir, It is to submit that i am a regular user of Mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id [protected]@gmail.com . Several time i registered my request online at mobikwik support desk but no positive response received. I have an acute need of menoy but i am unble to get back that balance. your good self is requested...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Hitesh Patidar
                                  from Indore, Madhya Pradesh
                                  May 2, 2015
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                                  Address: Mandsaur, Madhya Pradesh

                                  i was having 3200 rs in my wallet . which was reduced to rs 210 two days ago and the transaction id of money which i add to wallet is also cleared from the record . the company has frauged with me . pls help me to get my money back my email id- [protected]@gmail.com mobile no. [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
                                  May 04, 2015
                                  Updated by Hitesh Patidar
                                  Getting fake calls from mobikwik after posting this complain and they are asking about my card no., valitity of card and other confidential details
                                  I just want my money back
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                                    Vinaykr291
                                    from Kolkata, West Bengal
                                    May 1, 2015
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                                    Address: Patna, Bihar

                                    Dear Sir, With the help of my ATM number someone has purchase something through your website dt 30th april 2015 two times for Rs 4999 and Rs 4999 txn no #281271, #280928 at 10.am to 12am. I have lodged fir also, but you please give me the details of shopping address and name, or cancelled the order immediately. With thanks, Manoj kumar, Mob no- [protected], [protected]@gmail.com
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      buntyp
                                      from Mumbai, Maharashtra
                                      Apr 30, 2015
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                                      Address: Mumbai City, Maharashtra

                                      rs 6784 transaction was refunded from ebay n mobikwik people have shown this in my history section but are not giving the same in my wallet such a fraud looser company they repeatedly are saying me n showing me the details but are not checking the wallet as they are aware of the fraud
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        ankitntpc1311
                                        from Bairagnia, Bihar
                                        Apr 30, 2015
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                                        Address: Patna, Bihar

                                        I have done a recharge of rs 100 from mobikwik site. They are saying that your recharge has done but it is not done. I have also lodge a complaint to them but they are not responding well. Ref no. Of my complaint is :BH[protected]. Recharge was done on [protected] ReRechargeReRecharge amount is rs 100 Regards, Ankit kumar Phone no. [protected]
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