Claimed

Mobikwik Complaints & Reviews

1
Updated: Dec 1, 2025
Complaints 7161
Resolved
862
Unresolved
6299
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 309

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashok Natarajan
from Chennai, Tamil Nadu
May 13, 2015
Report
Copy

Address: Chennai, Tamil Nadu

Hi, I have tried booking ticket and chose Mobiwik as payment method. This is the first time I am using this service. It asked to add money .I chose Internet banking as option and proceeded paying. In my bank account, it is stated that the "Transaction is successful" But in MobiWik it is shown as transaction failed.I thought that this is some issue with transaction and re tried and again same happened. 307x3= 614 Rs .gone.. Transaction details:: BIL/[protected]/ticket/421_ZP14D4DE2BD BIL/[protected]/bms/421_ZP14D4DE181
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Proysaha
    May 11, 2015
    Report
    Copy

    Address: Kolkata, West Bengal

    Hello, I would like to bring to your kind notice that, I have received couple of calls today (10-May-2015 time in between 10 AM to 11 AM) from [protected] and [protected] numbers and they made an unauthorized transaction from my SBI savings account on the said time. They have forced me to disclose OTP ( One Time Password ) which I received in my mobile and they repeatedly told me they are calling from SBI and finally I shared the OTP.I have Observed that there is an unauthorized transaction appeared in my SBI A/C with details "POS PRCH POS 067413 WWW MOBIKWIK COM NEW DELH 5000", Its look like transaction happened from MOBIKWIK side or Mobile which was not enabled ever from my side. I have already informed to my SBI bank on the same and and logged FIR as well. Please stop this transaction from your side and refund the money back. Appreciate your kind help and hoping for a quick and efficient service. Thanks Paramita Saha
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ashok raghav
      from Mumbai, Maharashtra
      May 11, 2015
      Report
      Copy

      Address: Panchkula, Haryana

      Hello sir, a person called from sbi card claiming to be from Sbi Card Gurgaon ; asked for details of card dt of birth correspondence addresss to generate required pin of credit card and to my surprise at 11.34 the message came that transaction of rs 10000.00 has been debited to my card fraudulently. The matter was taken up with SBI Card who refused to take any action before 8 days.Why such system when the Company MObikwik is totally fraud and there are no of complaints against them.The site of credit card is being hacked and customer complaints details are being hacked by them. Ashok Raghav; mob; [protected] email a.[protected]@gmail.com
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        abhishek88
        from Delhi, Delhi
        May 10, 2015
        Report
        Copy

        Address: New Delhi, Delhi

        On 30 April, i made 2 Transaction of Rs. 50. my recharge contact no. [protected] with registested Email- abhi.[protected]@gmail.com but it was not done both times. even i complaint on their email ID but yet not received any refund Please Refund this amt ASAP. 1. Transaction ID:-[protected] 2. Transaction ID:-[protected].
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Badal Pardhi
          May 9, 2015
          Report
          Copy

          Address: Nagpur, Maharashtra

          Hello sir, This is the second time this has been done to me. I am really amgry on the service provided by Mobikwik online recharge. I recharged my videocon d2h hd having customer id as[protected] with ₹395 but the rechrge is still not came. It rather says that the recharge is successfully done. My Mobikwik email id is [protected]@gmail.com. Please help me or i will have to take some severe actions
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sampath1990
            from Yarada, Andhra Pradesh
            May 7, 2015
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh

            I have made a transaction on AIRTEL WEBSITE to a mobile number [protected] of 10 R.S using SBI DEBIT CARD on 5th MAY 2015 where transaction was a failure and 10, 000 rupees have been debited from my BANK ACCOUNT which are transferred to POS PRCH 699949 WWW MOBIWIKI COM NEW DELH TRANSACTION REFERENCE NUMBER -->[protected] POS NUMBER --> POS PRCH 699949 WWW MOBIWIKI COM NEW DELH BANK NAME --> STATE BANK OF INDIA MOBILE NUMBER RECHARGED --> [protected] for 10 RUPEES AMOUNT LOST : 10, 000 RUPEES Please contact me at [protected]@gmail.com
            Mobikwik customer support has been notified about the posted complaint.
            I have made a transaction on AIRTEL WEBSITE to a mobile number [protected] of 10 R.S using SBI DEBIT

            CARD on 15th JUNE 2015 where transaction was a failure but 5, 000 rupees has been debited from my

            BANK ACCOUNT which are transferred to POS PRCH POS[protected] WWW MOBIKWIK COM NEW DELHI

            TRANSACTION REFERENCE NUMBER -->[protected]

            POS NUMBER --> POS PRCH POS[protected] WWW MOBIKWIK COM NEW DELHI

            BANK NAME --> STATE BANK OF INDIA

            MOBILE NUMBER RECHARGED --> [protected] for 10 RUPEES

            AMOUNT LOST : 5, 000 RUPEES

            In case if the issue is not resolved within 1 day, I will launch a police complaint in cyber crime wing against MOBIKWIK and Airtel

            Please contact me at [protected]@gmail.com
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              gpmanopandi
              from Delhi, Delhi
              May 7, 2015
              Report
              Copy

              Address: Viluppuram, Tamil Nadu

              Today 07.05.15 i have recharge my mobile for rs 150 through mobikwik by using indian bank debit card you deducted the amount from my account but i did not receive the recharge for rs 150 to my tata docomo mobile no . so kindly refund my amount with drawal id 70003399 at 14:52:07
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                srivastavapurvi88
                May 7, 2015
                Report
                Copy

                Address: Pune, Maharashtra

                I had recharged my mobikwik wallet with Rs 830 on 17th April, 2015 but the wallet balance did not get updated.Neither did the money got refunded in my account.Transaction ID: CCACD1QIK572IG00WVIIQ7 . Kindly refund my money in the account.
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bhatkar
                  from Mumbai, Maharashtra
                  May 7, 2015
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra

                  TICKET NO.2591900 Mobokwik Saying Resolved my Querry on[protected]:59:29.0 summary of the payment update. Transaction details: [protected] 198.0 [protected]:56:24.0 PAYMENT SUCCESS success My Problem is not resolved, I have loss Rs.198/- Amt, Because I am Using Mobokwik Site.I am not getting Vodafone 198 Net pack Recharge or Also Any update from Vodafone Co. by SMS About Recharge Activation
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    smp_roy
                    from Pune, Maharashtra
                    May 6, 2015
                    Report
                    Copy

                    Address: Bardhaman, West Bengal

                    Hello team, I would like to bring to your notice that a fraud transaction took place yesterday, 6th May 2015, using my mother's debit card. She got a call from the number +91-[protected] where he claimed himself to be SBI bank manager to renew the SBI debit card.He asked for the card number and the one-time password which my aged mother having no knowledge of being duped disclosed easily. Later we found out that Rs 9990 was debited from the account towards Mobikwik.com. The details are as below: 6-May-2015 POS 752706 www.mobikwik.com 9990 Transaction detail: POS 752706 IFSC Code of SBI bank: SBIN0006152 Once I came to know this, the card was blocked and FIR was also filed with the local police station. Can you please look into the issue so that the transaction can be aborted and the money refunded to my mother's account. I am urging your sincere help in this regard. Please let me know if you need any more details from my side. Thanks Samarpita
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      smp_roy
                      from Pune, Maharashtra
                      May 6, 2015
                      Report
                      Copy

                      Address: Bardhaman, West Bengal

                      Hello team, I would like to bring to your notice that a fraud transaction took place today, 6th May 2015, using my mother's debit card. She got a call from the number +91-[protected] where he claimed himself to be SBI bank manager to renew the SBI debit card.He asked for the card number and the one-time password which my aged mother having no knowledge of being duped disclosed easily. Later we found out that Rs 9990 was debited from the account towards Mobikwik.com. The details are as below: 6-May-2015 POS752706www.mobikwik.com 9990 Transaction detail: POS752706www.mobikwik.com IFSC Code of SBI bank: SBIN0006152 Once I came to know this, the card was blocked and FIR was also filed with the local police station. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. Can you please look into the issue so that the transaction can be aborted and the money refunded to my mother's account. I am urging your sincere help in this regard. Thanks Samarpita
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        avinash ganga
                        from Hyderabad, Telangana
                        May 5, 2015
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        I tried to book a abhi bus ticket...but due to some technical reasons...ticket was not booked.i have confirmed this from abhi bus customer care as well. but this mobikwik people are not ready to refund the money.pathetic customer care.even they dont have customer crae no.
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anuj.versatile
                          from Anand, Gujarat
                          May 5, 2015
                          Report
                          Copy

                          Address: Faridabad, Haryana

                          Hi, I payed the bill on wrong number by mistake which is not exist. I called to customer care and they saying that bill payment got failed because number not exist but mobikwik team not refunding the amount My Airtel landline number: [protected] Account number: [protected] NAME: ANUJ KHURANA The number I payed the bill is: [protected] (Not exist) Amount - 1235 Date of transaction - 04/05/2015 Transaction id - [protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          I am not getting any response from mobikwik. are they cheating people like this. Showing me a fake invoice and actually no bill payed? I want their bank statement in pdf if they actually pay the bill.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Govind Kushwaha
                            from Delhi, Delhi
                            May 4, 2015
                            Report
                            Copy

                            Address: New Delhi, Delhi

                            Sir, I add money to Mobikwik wallet through Mobikwik while adding money to the wallet it is showing that transaction failed and money will be debuted from my account please help me. Delhi[protected] I have calling again in again but your customers cares number no response. My Mobikwik login ID is: kumar.[protected]@gmail.com Thanks & Regards, Govind Maurya, New Delhi :-110003, Email ID :- kumar.[protected]@gmail.com Mobile.No :- 91+[protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashish bhagtani
                              from Durg, Chhattisgarh
                              May 4, 2015
                              Report
                              Copy

                              Address: Bilaspur, Chhattisgarh

                              Sir, It is to submit that i am a regular user of Mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id [protected]@gmail.com . Several time i registered my request online at mobikwik support desk but no positive response received. I have an acute need of menoy but i am unble to get back that balance. your good self is requested...
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hitesh Patidar
                                from Indore, Madhya Pradesh
                                May 2, 2015
                                Report
                                Copy

                                Address: Mandsaur, Madhya Pradesh

                                i was having 3200 rs in my wallet . which was reduced to rs 210 two days ago and the transaction id of money which i add to wallet is also cleared from the record . the company has frauged with me . pls help me to get my money back my email id- [protected]@gmail.com mobile no. [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                May 04, 2015
                                Updated by Hitesh Patidar
                                Getting fake calls from mobikwik after posting this complain and they are asking about my card no., valitity of card and other confidential details
                                I just want my money back
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vinaykr291
                                  from Kolkata, West Bengal
                                  May 1, 2015
                                  Report
                                  Copy

                                  Address: Patna, Bihar

                                  Dear Sir, With the help of my ATM number someone has purchase something through your website dt 30th april 2015 two times for Rs 4999 and Rs 4999 txn no #281271, #280928 at 10.am to 12am. I have lodged fir also, but you please give me the details of shopping address and name, or cancelled the order immediately. With thanks, Manoj kumar, Mob no- [protected], [protected]@gmail.com
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    buntyp
                                    from Mumbai, Maharashtra
                                    Apr 30, 2015
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra

                                    rs 6784 transaction was refunded from ebay n mobikwik people have shown this in my history section but are not giving the same in my wallet such a fraud looser company they repeatedly are saying me n showing me the details but are not checking the wallet as they are aware of the fraud
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Please give your
                                    Email id & contact number so we can assist you better
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ankitntpc1311
                                      from Bairagnia, Bihar
                                      Apr 30, 2015
                                      Report
                                      Copy

                                      Address: Patna, Bihar

                                      I have done a recharge of rs 100 from mobikwik site. They are saying that your recharge has done but it is not done. I have also lodge a complaint to them but they are not responding well. Ref no. Of my complaint is :BH[protected]. Recharge was done on [protected] ReRechargeReRecharge amount is rs 100 Regards, Ankit kumar Phone no. [protected]
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        piyarji mohammad
                                        Apr 28, 2015
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra

                                        I had treid to add 48 rps frm my net banking and it had been deducted frm my account so plzzz do the needful these is the notification received frm the bank ..Thank you for using State Bank Internet Banking. Your Transaction Ref No IG00YBOAG7 for Rs.48.0 on 28/04/2015 01:06:00
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit