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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 321

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A
Akshay141194
from Dharamsala, Himachal Pradesh
Feb 3, 2015
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Hello Sir, I have added Rs 150/- to my MobiKwik Wallet on 28/01/2015 14:11:08 hours through my SBI Visa Card. It is visible in the transaction history of my mobikwik account but my MobiKwik wallet balance is not updated for this transaction till now. I have submitted the tickets/complaints regarding this issue to mobikwik but there is no reply received from Mobikwik. PLEASE HELP ( http://www.mobikwik.com Transaction Id : [protected] Phone No. : [protected] E-mail : akshay.[protected]@gmail.com Amount : 150/- ) TICKET Nos. / Complaints Reference Nos. : #2076663, #2083666, #2093284
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    upendrabmj
    from Indore, Madhya Pradesh
    Feb 3, 2015
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    Address: Indore, Madhya Pradesh

    MY ATM CARD WAS USED TO WITHDRAWAL THE SUM OF RS.9990/-AS ON 03.02.2015 AT 02:58 PM, THE FRAUD CALL FROM THE MOBILE NUMBER+91 [protected], THE PERSON TRY TO ASK THE ATM NO. OF MY ACCOUNT DETAILS AND ASKING FOR THE NO OF ATM CARD, BUT AS I FOUND IT IS FRAUD I SOON WITHDRAWAL THE AMOUNT BUT AT THAT INSTANCE THE SUM OF RS9990/- IS BEING WITHDRAWD AS I BLOCKED THE ATM, BUT IN PASSBOOK I SAW THE DETAILS AS POS PURCHASE NO.220386 WWW.MOBIKWIK.COM email id [protected]@gmail.com mob no. [protected]
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      I
      Innocent-biker 'Naveen'
      from Ambala, Haryana
      Feb 3, 2015
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      Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Feb 03 16:36:09 IST 2015 Transaction Amount Rs 200.0 Transaction Type Credit to Wallet Transaction Id [protected] Transaction Amount Rs 175.0
      Mobikwik customer support has been notified about the posted complaint.
      mobikwik is always take our money nd didnt recharge our mobiles.
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        S
        satish6355
        from Mumbai, Maharashtra
        Feb 3, 2015
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        Address: Gorakhpur, Uttar Pradesh

        RESPECTED SIR, SUB:- ONLINE PURCHASE / MISC FROM UNKNOWN PERSON WITH YOUR TRANSACTION REF NO.AS 201998/201727 ANY BODY MAKE PURCHASE ON YOUR SITE FROM OUR ATM CARD, I DO NOT KNOW THAT PERSON FROM WHERE HE FOUND MY /OUR ATM CRAD DETAILS, SO WE ARE REQUEST YOU THAT KINDLY DO NOT TAKE PAYMENTS FOR ABOVE TRANSACTION, HERE I INFORM YOU THAT WE HAVE ALREADY FIR IN THE OUR POLICE STATION SO KINDLY COOPERATE US. SATISH KUMAR SHARMA MOBILE NO-[protected]
        Mobikwik customer support has been notified about the posted complaint.
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          F
          Febin Thomas
          from Coimbatore, Tamil Nadu
          Feb 3, 2015
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          Resolved

          Address: Thrissur, Kerala

          Mobikwik is a money looter..my rs.1000 still not added to wallet.. Whenever I register a complaint they send message as solved the issue.. no money..I have been waiting for the last 12 days to solve my issue..see the details https://drive.google.com/file/d/0BytwE8aZLIv2UFFvNUx5d1hidXc/view?usp=sharing...... help page...https://drive.google.com/file/d/0BytwE8aZLIv2akFXSlgwRWgtMmM/view?usp=sha... e-mail : [protected]@gmail.com/[protected]@algotree.com Mob[protected]
          Complaint marked as Resolved 
          yesterday I got 3 calls from mobikwik telling that they will repay themoney. They added the money to the wallet yesterday with my direction... thank you all behind this.
          Mobikwik customer support has been notified about the posted complaint.
          They added the amt to the wallet yesterday
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            A
            Animesh Garain
            from Kolkata, West Bengal
            Feb 2, 2015
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            Address: Nadia, West Bengal

            Wallet Balance Did Not Update : Transaction ID : [protected] Transaction Amount : 388 Registered email address : animesh.[protected]@gmail.com Phone Number : [protected] Below the history page has been attached . My last deposital money of Rs. 388 is not till been updated. Take a first action. I need that money for some urgent online purchase.
            Mobikwik customer support has been notified about the posted complaint.
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              H
              harshavardhan gaddameedi
              from Mumbai, Maharashtra
              Feb 2, 2015
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              Address: Hyderabad, Andhra Pradesh

              Hi mobikwik, As a part of mobikwik offers (south india) i have transferred 100 rs to my friends wallet .. As you said you should be giving 100 rs for wallet transfer on 30th january... I have done what ever you mentioned but money didn't get credited into my account, I dont know why you people are cheating customers with this type of offers. Its really bad experience with mobikwik... YOu won't even give replies to the customer emails. The worst and worst site i have ever seen.. I wont prefer this site anymore...Previously i have faced the same problems with you.
              Mobikwik customer support has been notified about the posted complaint.
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                A
                anooppsasi
                from Bengaluru, Karnataka
                Feb 1, 2015
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                Sir,
                I recharged my vodafone mobile mobikwik wallet by Rs 220 from my credit card( Transaction Id [protected]). In transaction history it is showing that amount is Added, but In my Wallet still showing 0 balance. The recharge was failed The balance got deducted from my account but my mobikwik wallet
                didn't get updated. Even the transaction is displayed in the history of
                mobikwik account, but my wallet isn't updated. I have already filed
                complaint about 3-4 times by creating ticket
                available in the mobikwik account, but all my requests went in vain
                until now.

                This is my another trasantion (Transaction Id je-live1608700) and I should get Rs. 73 as per you'r offer and same is not showing even in your trasation history also. So total Rs 293 should be in my Wallet
                I sincerely request you to please have a look at this issue and resolve
                it asap as i am facing further difficulties in recharging my mobile
                through wallet. Waiting for a speedy response.
                Thanking you,

                Anoop Sasi
                email id - [protected]@gmail.ocm
                Transaction Id [protected]
                Transaction Id je-live1608700
                Transaction amount- Rs 220 + 73
                Transaction date- 21/01/2015 and 11/01/2015
                Transaction time- 01:02:43 hours and 13:28:52 hours
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  garg gourav
                  from Champa, Chhattisgarh
                  Jan 31, 2015
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                  Address: Kaithal, Haryana

                  Sir mene apne friend ko 7-8 January 2015 ko 130 rs is no. Per send kie the [protected] mera friend net problem ke karn accept nhi ker pa rha tha to ye transaction declined ho gye the to sir mene ye send money cancel ker de the sir mere mobikwik wallet mai ye paise add he nhi hue mene Kafi tickets create ke Kafi mail ke per koi response nhi plz refund my money
                  Mobikwik customer support has been notified about the posted complaint.
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                    J
                    JEETmhptr
                    from Kolkata, West Bengal
                    Jan 31, 2015
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                    Address: Sundargarh, Odisha

                    Sir, I recharged my mobikwik wallet by Rs 1000 from my SBI account (to INB avenues india private ltd). The balance got deducted from my account but my mobikwik wallet didn't get updated. Even the transaction is displayed in the history of mobikwik account, but my wallet isn't updated. I have already filed complaint about 3-4 times by creating ticket available in the mobikwik account, but all my requests went in vain until now. I sincerely request you to please have a look at this issue and resolve it asap as i am facing further difficulties in recharging my mobile through wallet. Waiting for a speedy response. Thanking you, Jeet Mohapatra email id - jeet.[protected]@gmail.com Transaction Id- [protected] Transaction amount- Rs 1000 Transaction date- 12/01/2015 Transaction time- 10:03 am
                    Mobikwik customer support has been notified about the posted complaint.
                    Heres my account details and mobikwik history attached...
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                      G
                      Gopinath1213
                      from Bengaluru, Karnataka
                      Jan 31, 2015
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                      Address: Bangalore, Karnataka

                      I have done 2 transactions using Mobikwik Wallet through Android Mobile App in Tastykhana .The transactions has got failed but the amount has been debited from my Mobikwik Wallet .I contacted tastykhana Customer Care they told that has u done through Mobikwik Wallet, u have to communicate with them for getting the cashback of those 2 transactions .The amounts of my failure transactions are 315 rs and 250 rs .Total 565 rs has been debited from my Mobikwik Wallet . Regarding this, I created Ticket #2047368 on mobikwik site . it's been 1 week still i didn't got any reply from them and then I have created another Ticket #2070324 stating the issue. But till today they have not replied to me. Also neither i didn't got any cashback of my failure transactions. My details as follows : Email : [protected]@gmail.com, Mobile : [protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        P
                        pradiptakghosh
                        from Kolkata, West Bengal
                        Jan 31, 2015
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                        Address: Kolkata, West Bengal

                        Hi, My wallet balance did not update. I have added money to mobikwik wallet via web on 20-Jan-2015 at 21:14:21 hours. My Transaction Id is[protected]. and transaction amount was Rs.100.00. My previous balance was Rs. 57.52 and it was not updated though the transaction was successful and the amount is debited from my bank account. I created Ticket #2005937 on mobikwik site for Customer Care. But they have not replied and then I have created another Ticket #2025753 stating the issue. But till today they have not replied to me. Also neither my mobikwik balance was updated nor my bank account is credited back Rs. 100/-. I seek jutice from your end. Thanks & Regards, Pradipta Kr. Ghosh Mobikwik UserID: alpana.[protected]@gmail.com Registered Mobile: [protected] Registered Email: alpana.[protected]@gmail.com
                        Mobikwik customer support has been notified about the posted complaint.
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                          I
                          imran akbar
                          from Jaipur, Rajasthan
                          Jan 31, 2015
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                          Address: Budaun, Uttar Pradesh

                          सर मेरी विना जानकारी के मेरे कार्डSBI Debit Card 459XXX7768 से ऑनलाइन शॉपिंग की गई है जो कि मेंने नहीं की है कुछ इस तरह के मुझे मैसेज प्राप्‍त हुऐ है क़पया मेरे कार्ड से फर्जी तरीके से की गई शॉपिग कैन्‍सिल करा कर मेरा पैसा वापस कराने में मेरी मदद करें Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs3000 on POS 70005453 at WWW MOBIKWIK COM NEW DELHI IN for a purchase worth Rs991 on POS 70005453 at WWW MOBIKWIK COM NEW DELHI IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs2500 on POS 00013620 at Xenon ValueServ_PayTM IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011160 at Cheeni Labs_PayU IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs7999 on POS 70007981 at PAYTM NOIDA IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011206 at PayU-emrecharge.com hyderabad AP IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011206 at PayU-emrecharge.com hyderabad AP IN प्राथी का मोबा० [protected], [protected]
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                            G
                            gautamnath
                            from Kolkata, West Bengal
                            Jan 31, 2015
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                            Address: Kolkata, West Bengal

                            I purchased a deal of Rs.19.00 from Groupon for Rs.101.00 cash back on Mobikwik recharge on[protected] with the condition of first recharging my mobikwik account with Rs.101.00. Using my downloaded Mobikwik app on my iOS phone I added the same amount of Rs. 101.00 into my account in Mobokwik on that day itself. Then I used the Groupon code (as received after purchasing the deal) to avail Rs. 101.00 cash back offer but I got the message as "You are not eligible for this offer". As suggested by Grouon customer care, I contacted Mobikwik using their formal method of lodging complaint and got a "Ticket number". They replied that problem should be resolved then but still cash back was unsuccessful. Again I lodged a complaint on[protected] and another "Ticket number" has been given but till date the issue has not been resolved. Please look into the above and resolve the issue early. My email id - soul.[protected]@gmail.com My cell no. - [protected] Thanks & regards G. Nath
                            Mobikwik customer support has been notified about the posted complaint.
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                              Sushil Relan
                              from Gurgaon, Haryana
                              Jan 31, 2015
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                              Address: Mumbai City, Maharashtra

                              I had a balance of RS.100. A refund of RS.1052 was made by Fashion and you vide ref[protected]. My balance should have been RS.1152 whereas my account shows Rs1052. I raised a ticket on 28th Jan., but no response. Pl attend. Regards Sushil Relan [protected]@yahoo.com Mob:[protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                sonumalan
                                from Delhi, Delhi
                                Jan 31, 2015
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                                Dear sir, This is to inform you that someone did shopping from mobikwik using my debit card no. yesterday (30/01/2015). please reject his/her shopping pakage and provide me his/her contact details .Please do enquiry for the same and revert it back as soon as possible.i have attached the photo of tranjection details. please find attatchment. regards. Bijendra Singh contact no. [protected], [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Raj Pavan Reddy
                                  from Mumbai, Maharashtra
                                  Jan 30, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Dear Sir, While I'm Signing in from my android phone it shows that "your account Locked & send Email to [protected]@mobikwik.com", I have also sent email to [protected]@mobikwik.com on 23rd Jan 2015, but there is no response till now. Kindly give support to get resolve the problem with my Account. My details as follows Email : sweeya.[protected]@gmail.com Mobile No : [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    Arbindr
                                    from Malappuram, Kerala
                                    Jan 30, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Dear Sir, My Name is Arbind kumar ranjan and my mail id is [protected]@yahoo.co.in, Last one and half month back i am purchased mobile through Mobikwik wallet but seller was not able to deliver my product but they are return my amount in my Mobikwik wallet, my amount is 9348.30/- ruppies, I am not receive my amount in Mobikwik wallet, Please refund my amount in my Mobikwik wallet AC, so that i can purchase another product, Regards, Arbind Kr. Ranjan [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Sam prblm [protected]
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                                      saurabhkatre2157
                                      from Pune, Maharashtra
                                      Jan 29, 2015
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                                      Address: Akola, Maharashtra

                                      Wallet Balance Did Not Update Transaction Id [protected] Transaction Amount.:- 450Rs Email Address :[protected]@gmail.com Phone Number :-[protected] my money was deducted but wallet not update with balance and also i am contact to mobikwik they do not give me any reply about solution
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        A
                                        Arun Artani
                                        from Ahmedabad, Gujarat
                                        Jan 29, 2015
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                                        Resolved

                                        Address: Ahmedabad, Gujarat

                                        my is Transaction Id[protected] which i got 100 rs from [protected]@gmail.com i recived and accepet this amount but now it doesnt shown in my account...my email id is [protected]@gmail.com and my name is arun artani phone:[protected]
                                        Aug 1, 2018
                                        Complaint marked as Resolved 
                                        Mobikwik customer support has been notified about the posted complaint.
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