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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 322

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J
Jammuangel
from Chennai, Tamil Nadu
Jan 27, 2015
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Address: Bangalore, Karnataka

Team, i have added 200 in my mobikwik wall ate, i can able to see the same in history. but its still not added. i have raised a ticket for the same . But no response. Ticket #: 2047005 Please check and do the needful Regards, Jamuna S [protected]
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    pankaj3071
    from Mumbai, Maharashtra
    Jan 26, 2015
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    Address: Patna, Bihar

    I had done reacharge of data pack of 3g for mobile on 18/01/2015, but the reacharge is not done, and my money is not returned in mobikvik wallet. I wish that i will get the good help from you and my money will be returned or my transaction will be done Hi, Your recharge TRX-ID [protected]for Rs 155.0 is pending. If you do not get the recharge today the amount will be refunded..
    Mobikwik customer support has been notified about the posted complaint.
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      skansals
      from Delhi, Delhi
      Jan 26, 2015
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      Address: New Delhi, Delhi

      I made the payment of my landline bill through my email id login shubham.kansal.[protected]@gmail.com and it was successful but the payment Is not made by your side. it is showing in history that payment is made but it is not made by you. So kindly make it as soon as possible.
      Mobikwik customer support has been notified about the posted complaint.
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        jddineshjd
        from Erode, Tamil Nadu
        Jan 26, 2015
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        Address: Chennai, Tamil Nadu

        Dear Sir, While I'm Signing in from my android phone it shows that "your account Locked & send Email to [protected]@mobikwik.com", I have also sent email to Mobikwik on 23rd Jan 2015, but there is no response till now. Kindly give support to get resolve the problem with my Account. My details as follows Email : [protected]@gmail.com Mobile No : [protected]
        Mobikwik customer support has been notified about the posted complaint.
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          chandan_jha
          from Hyderabad, Andhra Pradesh
          Jan 25, 2015
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          Address: Hyderabad, Andhra Pradesh

          Following fraud transaction were made from my sbi debit card. POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- 5000 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D--5000 POS PRCH-POS[protected] TATADOCOMO BILLDESK MUMBA--1494 Please stop this transaction from your side and refund the money back. Thanks Chandan [protected]
          Mobikwik customer support has been notified about the posted complaint.
          Police FIR is already lodged. And police will soon track track the culprit, he is from bihar ... bihar police informed about this,
          Hey, same thing happened with me today.Did you get the refund?
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            Pragnesh shah
            from Vapi, Gujarat
            Jan 25, 2015
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            Address: Valsad, Gujarat

            dear sir,
            I had done reacharge of data pack of 3g for mobile on 17/01/2015,
            but the reacharge is not done, and my money is not returned in mobikvik wallet.
            I wish that i will get the good help from you and my money will be returned or my transaction will be done

            this are the message i got for kind info:
            Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 258.0 New Wallet Balance:Rs 258.0 Tranx Ref:[protected]

            Hi, Your recharge TRX-ID [protected] for Rs 245.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.
            your faithfully
            pragnesh shah
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              chandan_jha
              from Hyderabad, Andhra Pradesh
              Jan 25, 2015
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              Address: Hyderabad, Andhra Pradesh

              Following transaction where made fraudently from my wifes account number . Some one called TXN date 25 jan 2015 . POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- anount 5, 000.00 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- amount 5000.00 Please refund this amount . thanks [protected]
              Following transaction where made fraudently from my account number . Some one called
              TXN date 26 jan 2015 . POS PRCH
              POS 599534 WWW MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
              Amount Rs. 9, 980/-, POS PRCH
              POS 599433 WWW MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
              amount Rs. 3000/- and POS PRCH
              POS 599547 WWW MOBIKWIK COM NEW DELHI, MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
              amount Rs. 2000/ Please refund this amount . thanks
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                B
                Binu binoy
                from Hyderabad, Telangana
                Jan 25, 2015
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                Address: New Delhi, Delhi

                I have recharged my Sundirect DTH smart card no. [protected] for Rs. 600/- on 21 Jan 2015. The amount credited to mobikwik Wallet vide Tranx Ref- [protected]. Till date my sundirect DTH has not been recharged by mobikwik and due to non-availablity of sufficient balance DTH stopped working. Kindly recharge the above mentioned sundirect DTH for Rs. 600/- immediately and give me a confirmation. A speedy action is solicited. Thanks.
                Mobikwik customer support has been notified about the posted complaint.
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                  ummati tour
                  from Meerut, Uttar Pradesh
                  Jan 25, 2015
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                  Address: Muzaffarnagar, Uttar Pradesh

                  Dear sir my mobikwik ID IS [protected]@gmail.com on 24-JAN-2015 I ADDED 200/- ONE TIME AND 100/- ONE TIME BUT I didnot get my mobikwik wallet balance updated very bad service i m very upset with mobikwik i didnot expect pls try to update my wallet balance and none of the mobikwik contact numbers are working... I m sending you the detais for transaction...pls check and revert me with the MOB-[protected] 24/01/2015 11:13:01 hours Add Balance via web Transaction Id [protected] Credit 100.0 Invoice 24/01/2015 08:52:11 hours Add Balance via web Transaction Id [protected] Credit 200.0 PLS UPDATE MU WALLET BALANCE AWAITING FOR REPLAY...Thanks...
                  Mobikwik customer support has been notified about the posted complaint.
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                    Uzwal Purini
                    from Nellore, Andhra Pradesh
                    Jan 25, 2015
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                    Address: Nellore, Andhra Pradesh

                    its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them
                    Mobikwik customer support has been notified about the posted complaint.
                    here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account
                    here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account
                    since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them.here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681 so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account.the following is the reply recieved from them


                    Created On : 01/25/15

                    Resolved On : 01/29/15
                    Hangout With Us


                    Need More Help? →


                    Resolution
                    Dear User,
                    Namaste!
                    I understand you are not able to access your account.
                    Due to technical problem, there was a login issue with your account. However, it has now been resolved.
                    I have received your Photo-Id proof and therefore your services have been enabled.
                    I request you to please try to login again to your Mobikwik account using the same User-Name and Password combination.
                    If you are not able to login to your account, then please try to reset your password by clicking on the Forgot Your Password Link on the home page.
                    If still there is any problem, just re-open this ticket and I will look into matter immediately.
                    With you,
                    Your Happiness Officer
                    Mobikwik.com
                    http://about.me/mobikwikpals

                    yet the problem persists

                    No proper mode to register a proper complaint

                    There is no proper mode to register an complaint in your company being a non customer and no number to contact either nobody picks or it goes there is no helpline number

                    my wallet did not update yestarday

                    i have add money 200 rupees yesterday by net banking bat wallte did not update there transaction no is IGY937797

                    idea post paid bill not paid

                    it I have load this site(mobik wik)and than I have paid my idea bill amount rs.1300 successfuly ref no.[protected]. But the due amount showing pending still. Please do the needful.
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                      R
                      riyajain
                      from Bengaluru, Karnataka
                      Jan 25, 2015
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                      Address: New Delhi, Delhi

                      Mene do recharge kare the lekin hue nahi or mee account me se balance dedication ho gaya recharge bhi nhi hua or paise bhi mere account me add nhi hua ek recharge 17/1/2015 ko kiya tha num [protected] h or dusra 23/1/2015 ko kiya tha num [protected] h merI email id h riya jain5656 gmail.com pls my money refund kr di jaye
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                        A
                        ashokbansal
                        from Kichha, Uttarakhand
                        Jan 24, 2015
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                        Address: Ajmer, Rajasthan

                        i had add wallet 500 rs from my sbi account, transaction id[protected] on 23 jan at 15:09 pm. i had already 128 rs in my wallet and order a pizza in domino'z via mobikwik wallet transaction id BMBK[protected] at 15:09 pm. amount deducted from my wallet but no order placed in domino's pizza
                        Mobikwik customer support has been notified about the posted complaint.
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                          Abhilashan
                          from Bengaluru, Karnataka
                          Jan 24, 2015
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                          Address: New Delhi, Delhi

                          Hi My name is Abhilash i had got a call from[protected] for atm card authentication my 400rs as been swiped in Mobikwik New Delhi so please let me know what needs to be done mail id [protected]@gmail.com. Ph [protected].. Regards Abhilash tansation id:[protected] and[protected]. pos:70003399.
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                            Vipin Lamba
                            from Delhi, Delhi
                            Jan 24, 2015
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                            Address: Nainital, Uttarakhand

                            I had made a Airtel postpaid bill for Rs.400/- via transaction order no.[protected] . The said amount has been deducted from my account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 400/- may please be credited to my acccount immediately to avoid any complicacy at any later stage...
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              Achutha Manickam Y
                              from Chennai, Tamil Nadu
                              Jan 24, 2015
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                              Address: Coimbatore, Tamil Nadu

                              I had tried to recharge for rs.283 on December 15th for my aircel number. But not got recharged still amount got deducted from my account . I had complaint this earlier many times. But no response frfrom your side .please do the needful . my mobile no is [protected].
                              Mobikwik customer support has been notified about the posted complaint.
                              No response from mobiwik side
                              Hi Achutha


                              Thank you for reaching us at Social Care.
                              We have forwarded your request to the concerned department
                              and we will get back to you shortly with further updates.
                              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
                              this matter.
                              We assure you a quick resolution and the best of services at all times.


                              Thanks & Regards
                              Customer Service Officer | Social CareTeam
                              Email us @[protected]@aircel.co.in
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                                D
                                DeepZ DiLsE
                                from Kottayam, Kerala
                                Jan 24, 2015
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                                Amount 100 deducted but still not refunded.. 4days gone now.. they don't have tollfree no and not have any no for contact. i don't know how they provide this kind of bad service. the details are below Recharge failed, amount not refunded to wallet Transaction Id [protected] Amount: 100 email: [protected]@gmail.com mobile: [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  ansh0488
                                  from Bengaluru, Karnataka
                                  Jan 23, 2015
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                                  Address: Bangalore, Karnataka

                                  There were 3 unsuccessful recharges, for which money got deducted from my bank account, but it did not got credited to my mobikwik wallet. Transaction Id [protected] Amount - Rs 250 Transaction Id [protected] Amount - Rs 34 Transaction Id [protected] Amount - Rs 34 Kindly look into it.
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                                    pathan kingofhearts
                                    from Bengaluru, Karnataka
                                    Jan 23, 2015
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                                    Address: Bangalore Urban, Karnataka

                                    I am a Student in Bengaluru. I usually order my food online through JustEat.in App with my MobiKwik Account. On 14th January my wallet money 212.5 Rs was deducted for no reason. They didn't refund my money even after my complain. Again on 21st January 140 was deducted and today 23rd January 156 was deducted. I have written 3 times to them. No reply Nothing. I want my money refunded. I am a Student and we have a Budget. They are giving me economical problem also. 508 Rs total.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      deepyad
                                      from Raigarh, Chhattisgarh
                                      Jan 23, 2015
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      I had made a idea postpaid bill for Rs.550/- via transaction order no.[protected] . The said amount has been deducted from my credit card account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 550/- may please be credited to my acccount immediately to avoid any complicacy at any later stage
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        বিশ্বনাথ দত্ত
                                        from Dibrugarh, Assam
                                        Jan 23, 2015
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                                        Address: Dibrugarh, Assam

                                        I have recharged in my RELIANCE Mobile No. on 27/12/2014 but till date I have not get any facility in mobile against the particular recharge. Moreover the app shows it successful but real fact is not successful. So, kindly check into the matter and resolve the problem. Your early action in this regard is highly appreciated. The details are as under: Mobile# [protected] Transaction ID: [protected] Transaction Date: Sat Dec 27 14:52:18 IST 2014 Transaction Amount: Rs. 135.0 Thanks & Regards, BISWANATH DUTTA Mobile# [protected]
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