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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 322

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D
Dhruv mandal
from New Delhi, Delhi
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Money deducted but no recharge

Address:New Delhi, Delhi

Mobile number [protected] was charged through the mobi wiki balance was deducted from account but no benifit received . We have raised the concern with All the details but no any response from mobiwiki even there cutsomer care number is not working . Please help me to get my amount and urge you to take the required action as it seems this compnay is complete fraud...
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F
falu007
from Bengaluru, Karnataka
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money debited from bank and not added in wallet

Address:Coimbatore, Tamil Nadu

i have added rs 1000 via sbi net banking on 20/1/2015 at 9.21am amount debited frm my account but not yet added in my wallet details 20/01/2015 09:21:43 hours Add Balance via web Transaction Id [protected] Credit 1000.0 Invoice mr.[protected]@gmail.com [protected].. kindly solve my issue soon the history shows the transaction. but amount not added...
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R
rkamani11
from Chennai, Tamil Nadu
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Wallet Balance not yet updated

Address:Chennai, Tamil Nadu

Hi, I added 308 and 310 money to Mobikwik wallet on 21st Jan 2015 and yet the money has not been added to my Mobikwik wallet. It says 0 balance. Please help me resolve the issue. My Transaction IDs are: 1. Transaction ID 1: [protected] Amount: 308 2. Transaction ID 2: [protected] Amount: 310 Total : 618 My email ID: [protected]@gmail.com Mobile Number: [protected] Please help me resolve the issue asap and ask mobikwik...
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R
Renup1
from Pune, Maharashtra
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Money not refunded after a unsuccessful transaction

Address:Pune, Maharashtra

Yesterday I was adding money to my Mobikwik wallet through net banking to recharge my mobile. My money was deducted from the account whereas there was no wallet balance seen in my account. Also evenafter 24 hrs there was no refund. I am trying to call their Customer care centre but they rae not responding. I want my money back....
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S
srk33
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded - Failed mobile recharge

Address:Hyderabad, Andhra Pradesh

Complaint- I have recharged my DoCoMo phone with Rs.158 on Jan 1, 2015. The transaction failed and I have not received recharge amount into my phone. I have received the following message from Mobikwik on the same day- Hi, Your recharge TRX-ID [protected] for Rs 158.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. But it has been 20 days and I did not receive refund...
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A
Arockya
from Bengaluru, Karnataka
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Money Not added to my Mobikwik account

Address:Bangalore, Karnataka

[protected] time-9.05 P.M.Added 100 rs to the Mobikwik wallet. 100rs debited towards to ECOM:[protected]Mobikwik New DElHI. It is taken from my City Union Bank Account. But still the money is not added. Please resolve this problem as soon as possible....
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R
ravi kumar lenka
from Mumbai, Maharashtra
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non updatation of wallet account balance

Address:Mumbai City, Maharashtra

sir i have recharged 730.00 to wallet in mobikwik on 15/01/15.the ref nos are[protected], [protected], [protected], [protected].however my wallet bal was showing 330.00rs.after that i have recharged 200.00 to my mobileno [protected] through wallet balance.now it is showing 130.00 rs only.where as the amount is supposed to be 530.00 rs. i checked with mobikwik history payment also. in that every thing is showing correct but wallet...
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C
chetan shetty
from Bengaluru, Karnataka
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Incomplete information being displayed on site

Address:Mumbai City, Maharashtra

Dear Team I had Created an accountt Mobikwik Site on, while Entering all my details on the Sign Up, the page did not had the details of the Bank through which the Payment of any services (debit card /credit card ) was not mention. Now my Account (Mobikwik ) shows an amount of Rs 1140. I am having a HDFC Debit & Credit Card . Today while making a payment of my Pospaid Mobile bill, the Page wherein i had to select the Bank, does...
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J
jiy
from Jabalpur, Madhya Pradesh
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balance deducted but recharge not done

Address:Jabalpur, Madhya Pradesh

i had done recharge of rs 219 on 19 jan 2015 aroud 4 pm from my wallet balance at mobikwik . TheTransaction Id [protected] is created but i yet not received my recharge plz kindly resolve my problem. i called videocon customer care also they said transaction was failed but i not even received my money back...
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Om Prakash Bidasar
from Srinagar, Jammu and Kashmir
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Complaint regrding a fraud transaction

Address:Gurgaon, Haryana

Dear Sir/Ma'm, One forged transaction takes place through my wife's VISA card no. XXXXXXXXXX664326 on date 15 Jan 2015 13:08:47 of Rs. 5500. Kindly let me know the mobile phone no. recharged through this card no. Cardholder name:Sita I will provide you FIR copy and bank application by today evening....
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G
Girija129
from Bhubaneshwar, Odisha
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Someone has done fraud with my SBI account

Address:Cuttack, Odisha

Sir, My self Asish Dash. Someone has used my SBI Card and had made transaction of 17, 000/- in your site today(19/01/15) in 4 different transactions. The details are- POS[protected]., POS[protected], POS[protected]. Can I get the full information of these transactions. Please do the needful at the earliest....
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S
shruti maurya
from Meerut, Uttar Pradesh
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MONEY DEDUCTED

Address:New Delhi, Delhi

I recharged my mobikwik wallet with Rs. 1000. Though it got deducted from my bank account but not credited in mobikwik wallet. Transaction no: [protected], [protected], BMBK[protected],[protected], [protected], [protected], [protected] Transaction amount: +58, +1000, -1041, +982.9, +100, -20, -20 ( final balance should be 1060 instead it is 60 only). Registered email id: [protected]@vit.ac.in Phone Number: [protected] ...
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S
Sumit Dev Bisht
from Vijayawada, Andhra Pradesh
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Deduction of money

Address:Samastipur, Bihar

Sir, I had added Rs 78 to my wallet on 14/01/2015 and after I did recharge My number [protected](MTNL) for Rs. 79 as i Rs. 1 is already had in my wallet then I got message from you that "your recharge is pending, if this not happen money will be transfer to you tomorrow, thank you" then I waited recharge to be happened but it didn't, I raised ticket on 17/01/2015 for adding my deducted money(Rs. 79). The details of the raised ticket are: 1....
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S
Sailesh92
from Patuli, West Bengal
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Mobikwik - Balance not updated

Address:Kolkata, West Bengal

Hello, I have added 100 rs to my account 16/1/2015.. It is showing in History that transaction has taken place and i have received msg from my bank as well stating money has been deducted but it is not showing me in my Mobikwik wallet... Transaction Id [protected] Transaction Amount - 100 I have Raised 2 TICKETS "TICKET #1965016 and #1973500" But till now I haven't got my money back or added to my Wallet.. Up till now no response from...
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K
khemka555
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account blocked and money too blocked with it

Address:Kolkata, West Bengal

Worst service provider, mobikwik. They have blocked my account '[protected]@hotmail.com' and not refunding my money which is left in that account. After sending dozens of mail, they replied that it might me you have forgotten your password. Still not received any reply after informing them it is blocked by their side....
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K
Kapilzain
from Varanasi, Uttar Pradesh
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Balance not updated

Address:New Delhi, Delhi

Hello, I added Rs. 600/- in to my mobikwik wallet on 15.01.2014, (Transaction Id [protected]), but even after 72 hrs i've not received it into my wallet though it's reflecting into the history. I raised the issue but they didn't reply me, thereafter i raised the issue with their assistant nodal officer and nodal officer, yet i've received no reply from their side. The company don't have any customer care call center to be approached....
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S
shona raajput
from Delhi, Delhi
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Fraud with my father Sbi Account

Address:New Delhi, Delhi

On 14th January Someone with mob no[protected] has done fraud wid my father SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected] rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call...
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C
charlatans
from Mumbai, Maharashtra
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didn't update wallet balance

Address:Bangalore, Karnataka

My problem is didn't update main wallet balance.An amount of Rs. 100 has been debited from an online transaction done at India Ideas using CorpNet banking, Ref No:[protected] From CorpBank, kindly solve this problem as soon as early...
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S
shona raajput
from Delhi, Delhi
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Fraud with my sbi account

Address:New Delhi, Delhi

Someone with mob no+[protected] has done fraud wid my SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] plz do take serious action...
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MD SHOAIB ANSARI
from New Delhi, Delhi
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mobikwik - wallet balance not updated

Address:New Delhi, Delhi

My problem is that my wallet balance not update DATE- 08/01/2015 TIME- 13:44:25 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 08/01/2015 TIME- 13:15:26 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 16/01/2015 TIME- 10:53:54 hours Transaction ID[protected] Transaction Amount.1548.00 shoaib.[protected]@gmail.com Phone Number-[protected]...
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