Mobikwik Complaints & Reviews

Dear sir/ma'am, I got an unsuccessful recharge done at the airtel number of Andhra Pradesh, [protected] of Indian Rupees 150/- from my vodaphone number [protected]. I am looking forward for retieval of the amount so that i can proceed with the same. My ticket No is 200084., created on 29-01;15. Thankyou

I have added balance to my wallet twice on 20th January, 2014. Transaction ID- [protected] and[protected] Transaction Amount- Rs. 568.1 and Rs. 600 Transaction Time- 20/01/2015, 08:35:41 hours and 20/01/2015, 07:58:57 hours After both transaction, balance deducted from my bank account and it is showing in my transaction history in both my bank account and mobikwik. But my wallet balance is not updated. I seek Help from mobikwik several times, TICKET #1997250 TICKET #2008090 TICKET #2040550 TICKET #2052498 TICKET #2065633 Their reply is always same... "Dear User, Namaste! Thank you for taking out time to write to us. We understand your concern of Payment update. We would like to inform you that Payment has already been updated to your MobiKwik Wallet. Please check your Wallet Balance to confirm the same. You must have received an email with complete details of the Payment update. MobiKwik team deeply empathizes for not meeting your expectation and promise to keep serving you more efficiently every time you use us. Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers" But, I have not received any update regarding updatation of my wallet balance... my wallet balance is still the same.. Please HELP. My Registered Email Address- [protected]@gmail.com Phone Number- [protected]

Some one called TXN date 26 jan 2015 POS PRCH-POS 599433 WWW MOBIKWIK COM NEW DELH-- 9, 980.00 POS PRCH-POS 599534 WWW MOBIKWIK COM NEW DELH-- 3, 000.00 POS PRCH-POS 599547 WWW MOBIKWIK COM NEW DELH-- 2, 000.00 POS PRCH-POS 599673 WWW MOBIKWIK COM NEW DELH-- 1, 000.00 Please stop the fruad order & return my money to my account

Hi, I have tried to recharge to my mobile via mobikwik on[protected] for rupees 100. It failed. I tried it again. That time also it failed. Then I tried to add money to wallet. That was also failed. But for these 3 times, Rs. 300 /- was transfered from my credit card to mobikwik wallet. Recharge also didn't happen and wallet balance is still Rs 0/-. I have filed a tracking ticket on[protected]. But still no reply. Please either update the wallet balance and transfer the money back to my account. My mobikwik accout id is [protected]@ymail.com Thanks.

I had added an amount of Rs. 1520/- to my Mobikwik a/c wallet with transaction ID: [protected] and Ticket No.: #2072102 on 28/01/2015 however it's not been updated on the a/c. The total Wallet balance shows as Rs. 1210 whereas it should now show Rs. 2730 /- (Rs.1210 (previous balance) + Rs. 1520). My Email ID: [protected]@gmail.com Primary No: [protected] You can contact me on [protected]

I recharged Rs 375/- to BSNL mobile number [protected] twice through transaction ID [protected] and [protected] on 28 Jan 2015 at 1515 hrs and 1625 hrs respectively. But the both recharge was unsuccessful and Rs 750/- has been debited from my wallet. Please take necessary action to refund the amount to me. Also intimate in my email ID [protected]@gmail.com. You may also contact in my mobile no [protected]. An early action is requested.

I added Rs 1000 to my mobikwik account on 23rd Jan 2015 at 19.00 hrs. But the same amount did not get updated in my wallet balance. The transaction id is [protected]. I had also raised ticket with ticket no : 2037738 regarding this issue but there has been no response till date. I even tried to reach there customer care no :[protected] but no one is answering the call. I request the appropriate body to take necessary action to resolve this issue as soon as possible. Regards Nilavazhagan. Mobile [protected] Email: [protected]@yahoo.com [protected]@gmail.com

(I) I have credit on my mobikwik wallet of HDFC DBIT CARD as on 23/01/2015 23:20:21 hours amount Rs 700/- Transaction Id [protected] it is not update. (ii) I have credit on my mobikwik wallet of HDFC DBIT CARD as on 15/01/2015 23:22:49 hours amount Rs 100/- Transaction Id [protected] it is also not update. (iii) I have also track in mobikwik my Ticket #1978906, Ticket#1996204, Ticket #2031137, Ticket #2039864, Ticket#2060417. my email id [protected]@gmail.com. my mobile no [protected]. pl get me reply.

Dear Sir I would like to know the status of the ticket number #2046987. I have added the INR 500 from Internet banking to Wallet but the amount have added in wallet but did not show in the wallet balance. I request you to refund the amount .

Wallet Balance did not update although the amount is debited from my bank account . a) Transaction ID : [protected] b) Transaction Amount: Rs. 1000 c) Transaction Date:[protected] I have already raised two tickets since then, but there is no response from your team. Ticket #1955739, Ticket #1993946 Kindly request to refund the amount at the earliest.

Dear sir I have added money rs 600 in mobikwik via my HDfC debit card amount is deducted from my account-but I did not get money msg from bank is copied here. Thank you for using your HDFC bank DEBIT/ATM card ending 1301 for Rs.600.00 in NEW DELHI at MOBIKWIK35455 on[protected]:09:05:01.

I added 140 rupees on[protected] at 11:05 a.m. to wallet, but i didn't get the money. please rectify my problem. details of the transaction given below. Transaction Id: [protected] Transaction Amount: 140 rupees registered Email Id: rajasekhar.[protected]@gmail.com Phone Number: +91-[protected]

I had done reacharge of data pack of 2g for Mts Data Card on 22/01/2015, but the reacharge is not done, and my money is not returned in mobikvik wallet. I wish that i will get the good help from you and my money will be returned or my transaction will be done Hi, Your recharge TRX-ID RJ[protected] for Rs 248.0 is pending. If you do not get the recharge today the amount will be refunded...

Team, i have added 200 in my mobikwik wall ate, i can able to see the same in history. but its still not added. i have raised a ticket for the same . But no response. Ticket #: 2047005 Please check and do the needful Regards, Jamuna S [protected]

I had done reacharge of data pack of 3g for mobile on 18/01/2015, but the reacharge is not done, and my money is not returned in mobikvik wallet. I wish that i will get the good help from you and my money will be returned or my transaction will be done Hi, Your recharge TRX-ID [protected]for Rs 155.0 is pending. If you do not get the recharge today the amount will be refunded..

I made the payment of my landline bill through my email id login shubham.kansal.[protected]@gmail.com and it was successful but the payment Is not made by your side. it is showing in history that payment is made but it is not made by you. So kindly make it as soon as possible.

Dear Sir, While I'm Signing in from my android phone it shows that "your account Locked & send Email to [protected]@mobikwik.com", I have also sent email to Mobikwik on 23rd Jan 2015, but there is no response till now. Kindly give support to get resolve the problem with my Account. My details as follows Email : [protected]@gmail.com Mobile No : [protected]

Following fraud transaction were made from my sbi debit card. POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- 5000 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D--5000 POS PRCH-POS[protected] TATADOCOMO BILLDESK MUMBA--1494 Please stop this transaction from your side and refund the money back. Thanks Chandan [protected]

dear sir,
I had done reacharge of data pack of 3g for mobile on 17/01/2015,
but the reacharge is not done, and my money is not returned in mobikvik wallet.
I wish that i will get the good help from you and my money will be returned or my transaction will be done

this are the message i got for kind info:
Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 258.0 New Wallet Balance:Rs 258.0 Tranx Ref:[protected]

Hi, Your recharge TRX-ID [protected] for Rs 245.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.
your faithfully
pragnesh shah

Following transaction where made fraudently from my wifes account number . Some one called TXN date 25 jan 2015 . POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- anount 5, 000.00 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- amount 5000.00 Please refund this amount . thanks [protected]