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Mobikwik Complaints & Reviews

www.mobikwik.com

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Updated: Oct 8, 2025

Complaints 7147

Resolved

861

Unresolved

6286

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Mobikwik reviews & complaints page 322

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Address: Patna, Bihar

I had done reacharge of data pack of 3g for mobile on 18/01/2015, but the reacharge is not done, and my money is not returned in mobikvik wallet. I wish that i will get the good help from you and my money will be returned or my transaction will be done Hi, Your recharge TRX-ID [protected]for Rs 155.0 is pending. If you do not get the recharge today the amount will be refunded..

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Address: New Delhi, Delhi

I made the payment of my landline bill through my email id login shubham.kansal.[protected]@gmail.com and it was successful but the payment Is not made by your side. it is showing in history that payment is made but it is not made by you. So kindly make it as soon as possible.

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Address: Chennai, Tamil Nadu

Dear Sir, While I'm Signing in from my android phone it shows that "your account Locked & send Email to [protected]@mobikwik.com", I have also sent email to Mobikwik on 23rd Jan 2015, but there is no response till now. Kindly give support to get resolve the problem with my Account. My details as follows Email : [protected]@gmail.com Mobile No : [protected]

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Address: Hyderabad, Andhra Pradesh

Following fraud transaction were made from my sbi debit card. POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- 5000 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D--5000 POS PRCH-POS[protected] TATADOCOMO BILLDESK MUMBA--1494 Please stop this transaction from your side and refund the money back. Thanks Chandan [protected]

Mobikwik customer support has been notified about the posted complaint.

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chandan_jha

from Hyderabad, Andhra Pradesh

Jan 26, 2015

Police FIR is already lodged. And police will soon track track the culprit, he is from bihar ... bihar police informed about this,

S

Shireen Nagdive

from Mumbai, Maharashtra

May 31, 2015

Hey, same thing happened with me today.Did you get the refund?

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Address: Valsad, Gujarat

dear sir,
I had done reacharge of data pack of 3g for mobile on 17/01/2015,
but the reacharge is not done, and my money is not returned in mobikvik wallet.
I wish that i will get the good help from you and my money will be returned or my transaction will be done

this are the message i got for kind info:
Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 258.0 New Wallet Balance:Rs 258.0 Tranx Ref:[protected]

Hi, Your recharge TRX-ID [protected] for Rs 245.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.
your faithfully
pragnesh shah

+1 photos

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Address: Hyderabad, Andhra Pradesh

Following transaction where made fraudently from my wifes account number . Some one called TXN date 25 jan 2015 . POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- anount 5, 000.00 POS PRCH-POS[protected] WWW MOBIKWIK COM NEW D-- amount 5000.00 Please refund this amount . thanks [protected]

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G

gobardhandash

from Kantabanji, Odisha

Jan 29, 2015

Following transaction where made fraudently from my account number . Some one called
TXN date 26 jan 2015 . POS PRCH
POS 599534 WWW MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
Amount Rs. 9, 980/-, POS PRCH
POS 599433 WWW MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
amount Rs. 3000/- and POS PRCH
POS 599547 WWW MOBIKWIK COM NEW DELHI, MOBIKWIK COM NEW DELHI, WWW MOBIKWIK COM NEW D—
amount Rs. 2000/ Please refund this amount . thanks

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Address: New Delhi, Delhi

I have recharged my Sundirect DTH smart card no. [protected] for Rs. 600/- on 21 Jan 2015. The amount credited to mobikwik Wallet vide Tranx Ref- [protected]. Till date my sundirect DTH has not been recharged by mobikwik and due to non-availablity of sufficient balance DTH stopped working. Kindly recharge the above mentioned sundirect DTH for Rs. 600/- immediately and give me a confirmation. A speedy action is solicited. Thanks.

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Address: Muzaffarnagar, Uttar Pradesh

Dear sir my mobikwik ID IS [protected]@gmail.com on 24-JAN-2015 I ADDED 200/- ONE TIME AND 100/- ONE TIME BUT I didnot get my mobikwik wallet balance updated very bad service i m very upset with mobikwik i didnot expect pls try to update my wallet balance and none of the mobikwik contact numbers are working... I m sending you the detais for transaction...pls check and revert me with the MOB-[protected] 24/01/2015 11:13:01 hours Add Balance via web Transaction Id [protected] Credit 100.0 Invoice 24/01/2015 08:52:11 hours Add Balance via web Transaction Id [protected] Credit 200.0 PLS UPDATE MU WALLET BALANCE AWAITING FOR REPLAY...Thanks...

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Address: Nellore, Andhra Pradesh

its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them

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U

Uzwal Purini

from Nellore, Andhra Pradesh

Jan 29, 2015

here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account

U

Uzwal Purini

from Nellore, Andhra Pradesh

Jan 29, 2015

here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account

U

Uzwal Purini

from Nellore, Andhra Pradesh

Feb 4, 2015

since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them.here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681 so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account.the following is the reply recieved from them

Created On : 01/25/15

Resolved On : 01/29/15
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Resolution
Dear User,
Namaste!
I understand you are not able to access your account.
Due to technical problem, there was a login issue with your account. However, it has now been resolved.
I have received your Photo-Id proof and therefore your services have been enabled.
I request you to please try to login again to your Mobikwik account using the same User-Name and Password combination.
If you are not able to login to your account, then please try to reset your password by clicking on the Forgot Your Password Link on the home page.
If still there is any problem, just re-open this ticket and I will look into matter immediately.
With you,
Your Happiness Officer
Mobikwik.com
http://about.me/mobikwikpals

yet the problem persists

M

Muraaali

from Bengaluru, Karnataka

May 26, 2016

No proper mode to register a proper complaint

There is no proper mode to register an complaint in your company being a non customer and no number to contact either nobody picks or it goes there is no helpline number

1

1988viksoni

from Ratlam, Madhya Pradesh

Jun 10, 2016

my wallet did not update yestarday

i have add money 200 rupees yesterday by net banking bat wallte did not update there transaction no is IGY937797

K

kanth.sasi

from Mumbai, Maharashtra

Jun 14, 2016

idea post paid bill not paid

it I have load this site(mobik wik)and than I have paid my idea bill amount rs.1300 successfuly ref no.[protected]. But the due amount showing pending still. Please do the needful.

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Address: New Delhi, Delhi

Mene do recharge kare the lekin hue nahi or mee account me se balance dedication ho gaya recharge bhi nhi hua or paise bhi mere account me add nhi hua ek recharge 17/1/2015 ko kiya tha num [protected] h or dusra 23/1/2015 ko kiya tha num [protected] h merI email id h riya jain5656 gmail.com pls my money refund kr di jaye

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Address: Ajmer, Rajasthan

i had add wallet 500 rs from my sbi account, transaction id[protected] on 23 jan at 15:09 pm. i had already 128 rs in my wallet and order a pizza in domino'z via mobikwik wallet transaction id BMBK[protected] at 15:09 pm. amount deducted from my wallet but no order placed in domino's pizza

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Address: New Delhi, Delhi

Hi My name is Abhilash i had got a call from[protected] for atm card authentication my 400rs as been swiped in Mobikwik New Delhi so please let me know what needs to be done mail id [protected]@gmail.com. Ph [protected].. Regards Abhilash tansation id:[protected] and[protected]. pos:70003399.

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Address: Nainital, Uttarakhand

I had made a Airtel postpaid bill for Rs.400/- via transaction order no.[protected] . The said amount has been deducted from my account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 400/- may please be credited to my acccount immediately to avoid any complicacy at any later stage...

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Address: Coimbatore, Tamil Nadu

I had tried to recharge for rs.283 on December 15th for my aircel number. But not got recharged still amount got deducted from my account . I had complaint this earlier many times. But no response frfrom your side .please do the needful . my mobile no is [protected].

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A

Achutha Manickam Y

from Chennai, Tamil Nadu

Jan 24, 2015

No response from mobiwik side

Aircel Customer Care

from Mumbai, Maharashtra

Jan 24, 2015

Hi Achutha

Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in

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Amount 100 deducted but still not refunded.. 4days gone now.. they don't have tollfree no and not have any no for contact. i don't know how they provide this kind of bad service. the details are below Recharge failed, amount not refunded to wallet Transaction Id [protected] Amount: 100 email: [protected]@gmail.com mobile: [protected]

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Address: Bangalore, Karnataka

There were 3 unsuccessful recharges, for which money got deducted from my bank account, but it did not got credited to my mobikwik wallet. Transaction Id [protected] Amount - Rs 250 Transaction Id [protected] Amount - Rs 34 Transaction Id [protected] Amount - Rs 34 Kindly look into it.

+1 photos

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Address: Bangalore Urban, Karnataka

I am a Student in Bengaluru. I usually order my food online through JustEat.in App with my MobiKwik Account. On 14th January my wallet money 212.5 Rs was deducted for no reason. They didn't refund my money even after my complain. Again on 21st January 140 was deducted and today 23rd January 156 was deducted. I have written 3 times to them. No reply Nothing. I want my money refunded. I am a Student and we have a Budget. They are giving me economical problem also. 508 Rs total.

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Address: Gautam Buddh Nagar, Uttar Pradesh

I had made a idea postpaid bill for Rs.550/- via transaction order no.[protected] . The said amount has been deducted from my credit card account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 550/- may please be credited to my acccount immediately to avoid any complicacy at any later stage

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Address: Dibrugarh, Assam

I have recharged in my RELIANCE Mobile No. on 27/12/2014 but till date I have not get any facility in mobile against the particular recharge. Moreover the app shows it successful but real fact is not successful. So, kindly check into the matter and resolve the problem. Your early action in this regard is highly appreciated. The details are as under: Mobile# [protected] Transaction ID: [protected] Transaction Date: Sat Dec 27 14:52:18 IST 2014 Transaction Amount: Rs. 135.0 Thanks & Regards, BISWANATH DUTTA Mobile# [protected]

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Address: Vellore, Tamil Nadu

I have added Rs. 220 with mobikwik a/c through hdfc net bank on 05/01/2015. Again i added Rs.50 today(23/01/2015). Both money was deduted from hdfc account. But mobikwik not added money. I have filled several complaint to you. But no response Till now. If not take action within 15 days, I have to aproach press and Appropriate forum for relief.

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