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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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B
Binu binoy
from Hyderabad, Telangana
Jan 25, 2015
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Address: New Delhi, Delhi

I have recharged my Sundirect DTH smart card no. [protected] for Rs. 600/- on 21 Jan 2015. The amount credited to mobikwik Wallet vide Tranx Ref- [protected]. Till date my sundirect DTH has not been recharged by mobikwik and due to non-availablity of sufficient balance DTH stopped working. Kindly recharge the above mentioned sundirect DTH for Rs. 600/- immediately and give me a confirmation. A speedy action is solicited. Thanks.
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    ummati tour
    from Meerut, Uttar Pradesh
    Jan 25, 2015
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    Address: Muzaffarnagar, Uttar Pradesh

    Dear sir my mobikwik ID IS [protected]@gmail.com on 24-JAN-2015 I ADDED 200/- ONE TIME AND 100/- ONE TIME BUT I didnot get my mobikwik wallet balance updated very bad service i m very upset with mobikwik i didnot expect pls try to update my wallet balance and none of the mobikwik contact numbers are working... I m sending you the detais for transaction...pls check and revert me with the MOB-[protected] 24/01/2015 11:13:01 hours Add Balance via web Transaction Id [protected] Credit 100.0 Invoice 24/01/2015 08:52:11 hours Add Balance via web Transaction Id [protected] Credit 200.0 PLS UPDATE MU WALLET BALANCE AWAITING FOR REPLAY...Thanks...
    Mobikwik customer support has been notified about the posted complaint.
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      Uzwal Purini
      from Nellore, Andhra Pradesh
      Jan 25, 2015
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      Address: Nellore, Andhra Pradesh

      its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them
      Mobikwik customer support has been notified about the posted complaint.
      here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account
      here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account
      since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them.here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681 so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account.the following is the reply recieved from them


      Created On : 01/25/15

      Resolved On : 01/29/15
      Hangout With Us


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      Resolution
      Dear User,
      Namaste!
      I understand you are not able to access your account.
      Due to technical problem, there was a login issue with your account. However, it has now been resolved.
      I have received your Photo-Id proof and therefore your services have been enabled.
      I request you to please try to login again to your Mobikwik account using the same User-Name and Password combination.
      If you are not able to login to your account, then please try to reset your password by clicking on the Forgot Your Password Link on the home page.
      If still there is any problem, just re-open this ticket and I will look into matter immediately.
      With you,
      Your Happiness Officer
      Mobikwik.com
      http://about.me/mobikwikpals

      yet the problem persists

      No proper mode to register a proper complaint

      There is no proper mode to register an complaint in your company being a non customer and no number to contact either nobody picks or it goes there is no helpline number

      my wallet did not update yestarday

      i have add money 200 rupees yesterday by net banking bat wallte did not update there transaction no is IGY937797

      idea post paid bill not paid

      it I have load this site(mobik wik)and than I have paid my idea bill amount rs.1300 successfuly ref no.[protected]. But the due amount showing pending still. Please do the needful.
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        R
        riyajain
        from Bengaluru, Karnataka
        Jan 25, 2015
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        Address: New Delhi, Delhi

        Mene do recharge kare the lekin hue nahi or mee account me se balance dedication ho gaya recharge bhi nhi hua or paise bhi mere account me add nhi hua ek recharge 17/1/2015 ko kiya tha num [protected] h or dusra 23/1/2015 ko kiya tha num [protected] h merI email id h riya jain5656 gmail.com pls my money refund kr di jaye
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          A
          ashokbansal
          from Kichha, Uttarakhand
          Jan 24, 2015
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          Address: Ajmer, Rajasthan

          i had add wallet 500 rs from my sbi account, transaction id[protected] on 23 jan at 15:09 pm. i had already 128 rs in my wallet and order a pizza in domino'z via mobikwik wallet transaction id BMBK[protected] at 15:09 pm. amount deducted from my wallet but no order placed in domino's pizza
          Mobikwik customer support has been notified about the posted complaint.
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            A
            Abhilashan
            from Bengaluru, Karnataka
            Jan 24, 2015
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            Address: New Delhi, Delhi

            Hi My name is Abhilash i had got a call from[protected] for atm card authentication my 400rs as been swiped in Mobikwik New Delhi so please let me know what needs to be done mail id [protected]@gmail.com. Ph [protected].. Regards Abhilash tansation id:[protected] and[protected]. pos:70003399.
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              V
              Vipin Lamba
              from Delhi, Delhi
              Jan 24, 2015
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              Address: Nainital, Uttarakhand

              I had made a Airtel postpaid bill for Rs.400/- via transaction order no.[protected] . The said amount has been deducted from my account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 400/- may please be credited to my acccount immediately to avoid any complicacy at any later stage...
              Mobikwik customer support has been notified about the posted complaint.
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                A
                Achutha Manickam Y
                from Chennai, Tamil Nadu
                Jan 24, 2015
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                Address: Coimbatore, Tamil Nadu

                I had tried to recharge for rs.283 on December 15th for my aircel number. But not got recharged still amount got deducted from my account . I had complaint this earlier many times. But no response frfrom your side .please do the needful . my mobile no is [protected].
                Mobikwik customer support has been notified about the posted complaint.
                No response from mobiwik side
                Hi Achutha


                Thank you for reaching us at Social Care.
                We have forwarded your request to the concerned department
                and we will get back to you shortly with further updates.
                Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
                this matter.
                We assure you a quick resolution and the best of services at all times.


                Thanks & Regards
                Customer Service Officer | Social CareTeam
                Email us @[protected]@aircel.co.in
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                  D
                  DeepZ DiLsE
                  from Kottayam, Kerala
                  Jan 24, 2015
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                  Amount 100 deducted but still not refunded.. 4days gone now.. they don't have tollfree no and not have any no for contact. i don't know how they provide this kind of bad service. the details are below Recharge failed, amount not refunded to wallet Transaction Id [protected] Amount: 100 email: [protected]@gmail.com mobile: [protected]
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    ansh0488
                    from Bengaluru, Karnataka
                    Jan 23, 2015
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                    Address: Bangalore, Karnataka

                    There were 3 unsuccessful recharges, for which money got deducted from my bank account, but it did not got credited to my mobikwik wallet. Transaction Id [protected] Amount - Rs 250 Transaction Id [protected] Amount - Rs 34 Transaction Id [protected] Amount - Rs 34 Kindly look into it.
                    Mobikwik customer support has been notified about the posted complaint.
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                      P
                      pathan kingofhearts
                      from Bengaluru, Karnataka
                      Jan 23, 2015
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                      Address: Bangalore Urban, Karnataka

                      I am a Student in Bengaluru. I usually order my food online through JustEat.in App with my MobiKwik Account. On 14th January my wallet money 212.5 Rs was deducted for no reason. They didn't refund my money even after my complain. Again on 21st January 140 was deducted and today 23rd January 156 was deducted. I have written 3 times to them. No reply Nothing. I want my money refunded. I am a Student and we have a Budget. They are giving me economical problem also. 508 Rs total.
                      Mobikwik customer support has been notified about the posted complaint.
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                        D
                        deepyad
                        from Raigarh, Chhattisgarh
                        Jan 23, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I had made a idea postpaid bill for Rs.550/- via transaction order no.[protected] . The said amount has been deducted from my credit card account but no any amount has been paid till date. Therefore it is requested a sum of Rs. 550/- may please be credited to my acccount immediately to avoid any complicacy at any later stage
                        Mobikwik customer support has been notified about the posted complaint.
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                          বিশ্বনাথ দত্ত
                          from Dibrugarh, Assam
                          Jan 23, 2015
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                          Address: Dibrugarh, Assam

                          I have recharged in my RELIANCE Mobile No. on 27/12/2014 but till date I have not get any facility in mobile against the particular recharge. Moreover the app shows it successful but real fact is not successful. So, kindly check into the matter and resolve the problem. Your early action in this regard is highly appreciated. The details are as under: Mobile# [protected] Transaction ID: [protected] Transaction Date: Sat Dec 27 14:52:18 IST 2014 Transaction Amount: Rs. 135.0 Thanks & Regards, BISWANATH DUTTA Mobile# [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            M
                            malaimohan
                            from Chennai, Tamil Nadu
                            Jan 23, 2015
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                            Address: Vellore, Tamil Nadu

                            I have added Rs. 220 with mobikwik a/c through hdfc net bank on 05/01/2015. Again i added Rs.50 today(23/01/2015). Both money was deduted from hdfc account. But mobikwik not added money. I have filled several complaint to you. But no response Till now. If not take action within 15 days, I have to aproach press and Appropriate forum for relief.
                            Mobikwik customer support has been notified about the posted complaint.
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                              M
                              Mohsina Vora
                              from Bengaluru, Karnataka
                              Jan 22, 2015
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                              Address: Ahmedabad, Gujarat

                              mobikwik account not working last 56 days My Wallet Bal is 9301.45, SO PLEASE SEND MY AMOUNT BACK IN MY BANK ACCOUNT... Old Ticket No 1700257 I also can not open my old ticket because I can not login and did not reset login password Nobody give me proper answer from mobikwik side, and without solving my problem you are closing my all tickets GIVE ME YOUR CONTACT NUMBER So I can talk to you directly.. I am very very disappointed from your support service... I have Rs.9301.45 in my Mobikwik account.. Send my money back to my bank acount Dont close my ticket without solving my problem... old support ticket no:1700216 1724556 1793808 date 30/12/2014 1929851 date 12/01/2015 Ticket Status:open PLZ REFUND
                              Mobikwik customer support has been notified about the posted complaint.
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                                Arshad Shakeel
                                from Bengaluru, Karnataka
                                Jan 22, 2015
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                                Address: Bangalore, Karnataka

                                I made the payment through mobile wallet on 13 i paid my bill through mobile wallet but still is not updated into my bill account so kindly do the needful to us . and the details are as following: Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID[protected] date:-13/12/14
                                Mobikwik customer support has been notified about the posted complaint.
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                                  M
                                  MAYANKSAHU
                                  from Ashta, Maharashtra
                                  Jan 22, 2015
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                                  Address: Bhopal, Madhya Pradesh

                                  My self mayank sahu, I am registerd user in mobikwik my registerd email id '[protected]@gmail.com' and registerd mobile no.[protected], I am added to 14 rupee in my mobikwik wallet but money is not added to my wallet, transation date is 20/01/2015, I am alredy inform to mobikwik for this problem but no response, so please solve this problem immediately and inform to me .
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Guneet.Singh
                                    from Pune, Maharashtra
                                    Jan 22, 2015
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                                    Address: Pune, Maharashtra

                                    Mobikwik has charged me rs 292 for failed transaction. I raised a ticket regarding this 8 days ago. I was supposed to get a reply within 24 hours. Since then i have raised two more tickets but still have not got any reply. They do not have any customer care number and they are not replying to the tickets. Seems kind of a scam to me. The ticket numbers are #1960867, #1976611 and #2014933
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      ramesha sn
                                      from Mysore, Karnataka
                                      Jan 22, 2015
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                                      Address: Bangalore, Karnataka

                                      dear i have made below the payments but still not credited to account, many times i have complainted, no replay from mobikwik . please follow the details total 4 numbers.. Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:58:43 IST 2015 Transaction Amount Rs. 650.0 Transaction Type Debit from Wallet Service Description Land Line Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:59:45 IST 2015 Transaction Amount Rs. 1780.0 Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:58:07 IST 2015 Transaction Amount Rs. 650.0 Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:57:27 IST 2015 Transaction Amount Rs. 730.0
                                      Mobikwik customer support has been notified about the posted complaint.
                                      not trusted saftware
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                                        H
                                        Himanshu Wadhawan
                                        from Varanasi, Uttar Pradesh
                                        Jan 22, 2015
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                                        Resolved

                                        Address: Yamuna Nagar, Haryana

                                        I have paid an amount of Rs. 510 from my mobikwik wallet to ibps gateway. The amount has been debited from the wallet but didn't get received at the merchant. Please refund the amount in the wallet so that i can make the payment. Registered email id-- [protected]@gmail.com Registered mobile no. -- [protected] Transaction id-- BMBK[protected]
                                        Complaint marked as Resolved 
                                        I received a call from mobikwik customer support executive +911166793800. He said we will refund the amount to your wallet within half an hour and i got my amount back in my wallet. Thanks for the support.
                                        Mobikwik customer support has been notified about the posted complaint.
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