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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 323

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M
malaimohan
from Chennai, Tamil Nadu
Jan 23, 2015
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Address: Vellore, Tamil Nadu

I have added Rs. 220 with mobikwik a/c through hdfc net bank on 05/01/2015. Again i added Rs.50 today(23/01/2015). Both money was deduted from hdfc account. But mobikwik not added money. I have filled several complaint to you. But no response Till now. If not take action within 15 days, I have to aproach press and Appropriate forum for relief.
Mobikwik customer support has been notified about the posted complaint.
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    M
    Mohsina Vora
    from Bengaluru, Karnataka
    Jan 22, 2015
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    Address: Ahmedabad, Gujarat

    mobikwik account not working last 56 days My Wallet Bal is 9301.45, SO PLEASE SEND MY AMOUNT BACK IN MY BANK ACCOUNT... Old Ticket No 1700257 I also can not open my old ticket because I can not login and did not reset login password Nobody give me proper answer from mobikwik side, and without solving my problem you are closing my all tickets GIVE ME YOUR CONTACT NUMBER So I can talk to you directly.. I am very very disappointed from your support service... I have Rs.9301.45 in my Mobikwik account.. Send my money back to my bank acount Dont close my ticket without solving my problem... old support ticket no:1700216 1724556 1793808 date 30/12/2014 1929851 date 12/01/2015 Ticket Status:open PLZ REFUND
    Mobikwik customer support has been notified about the posted complaint.
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      Arshad Shakeel
      from Bengaluru, Karnataka
      Jan 22, 2015
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      Address: Bangalore, Karnataka

      I made the payment through mobile wallet on 13 i paid my bill through mobile wallet but still is not updated into my bill account so kindly do the needful to us . and the details are as following: Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID[protected] date:-13/12/14
      Mobikwik customer support has been notified about the posted complaint.
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        M
        MAYANKSAHU
        from Ashta, Maharashtra
        Jan 22, 2015
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        Address: Bhopal, Madhya Pradesh

        My self mayank sahu, I am registerd user in mobikwik my registerd email id '[protected]@gmail.com' and registerd mobile no.[protected], I am added to 14 rupee in my mobikwik wallet but money is not added to my wallet, transation date is 20/01/2015, I am alredy inform to mobikwik for this problem but no response, so please solve this problem immediately and inform to me .
        Mobikwik customer support has been notified about the posted complaint.
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          G
          Guneet.Singh
          from Pune, Maharashtra
          Jan 22, 2015
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          Address: Pune, Maharashtra

          Mobikwik has charged me rs 292 for failed transaction. I raised a ticket regarding this 8 days ago. I was supposed to get a reply within 24 hours. Since then i have raised two more tickets but still have not got any reply. They do not have any customer care number and they are not replying to the tickets. Seems kind of a scam to me. The ticket numbers are #1960867, #1976611 and #2014933
          Mobikwik customer support has been notified about the posted complaint.
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            R
            ramesha sn
            from Mysore, Karnataka
            Jan 22, 2015
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            Address: Bangalore, Karnataka

            dear i have made below the payments but still not credited to account, many times i have complainted, no replay from mobikwik . please follow the details total 4 numbers.. Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:58:43 IST 2015 Transaction Amount Rs. 650.0 Transaction Type Debit from Wallet Service Description Land Line Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:59:45 IST 2015 Transaction Amount Rs. 1780.0 Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:58:07 IST 2015 Transaction Amount Rs. 650.0 Transaction Type Debit from Wallet Service Description Post Paid Bill Payment Service ID [protected] Transaction ID [protected] Transaction Date Sat Jan 03 12:57:27 IST 2015 Transaction Amount Rs. 730.0
            Mobikwik customer support has been notified about the posted complaint.
            not trusted saftware
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              H
              Himanshu Wadhawan
              from Varanasi, Uttar Pradesh
              Jan 22, 2015
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              Resolved

              Address: Yamuna Nagar, Haryana

              I have paid an amount of Rs. 510 from my mobikwik wallet to ibps gateway. The amount has been debited from the wallet but didn't get received at the merchant. Please refund the amount in the wallet so that i can make the payment. Registered email id-- [protected]@gmail.com Registered mobile no. -- [protected] Transaction id-- BMBK[protected]
              Complaint marked as Resolved 
              I received a call from mobikwik customer support executive +911166793800. He said we will refund the amount to your wallet within half an hour and i got my amount back in my wallet. Thanks for the support.
              Mobikwik customer support has been notified about the posted complaint.
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                J
                Junaid45412465
                from Delhi, Delhi
                Jan 22, 2015
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                Address: New Delhi, Delhi

                Recharged my mobile [protected] through mobikwik and amount was deducted from my side. Trans. no - [protected] mobile - [protected] There are 3 tickets for this complain; 1984370, 1993600, 2017914. Poor service from mobikwik. Refund the amount asap.
                Mobikwik customer support has been notified about the posted complaint.
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                  D
                  Dhruv mandal
                  from New Delhi, Delhi
                  Jan 22, 2015
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                  Address: New Delhi, Delhi

                  Mobile number [protected] was charged through the mobi wiki balance was deducted from account but no benifit received . We have raised the concern with All the details but no any response from mobiwiki even there cutsomer care number is not working . Please help me to get my amount and urge you to take the required action as it seems this compnay is complete fraud
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                    F
                    falu007
                    from Bengaluru, Karnataka
                    Jan 22, 2015
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                    Address: Coimbatore, Tamil Nadu

                    i have added rs 1000 via sbi net banking on 20/1/2015 at 9.21am amount debited frm my account but not yet added in my wallet details 20/01/2015 09:21:43 hours Add Balance via web Transaction Id [protected] Credit 1000.0 Invoice mr.[protected]@gmail.com [protected].. kindly solve my issue soon the history shows the transaction. but amount not added
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      rkamani11
                      from Chennai, Tamil Nadu
                      Jan 21, 2015
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                      Address: Chennai, Tamil Nadu

                      Hi, I added 308 and 310 money to Mobikwik wallet on 21st Jan 2015 and yet the money has not been added to my Mobikwik wallet. It says 0 balance. Please help me resolve the issue. My Transaction IDs are: 1. Transaction ID 1: [protected] Amount: 308 2. Transaction ID 2: [protected] Amount: 310 Total : 618 My email ID: [protected]@gmail.com Mobile Number: [protected] Please help me resolve the issue asap and ask mobikwik to refund my amount
                      +1 photos
                      Mobikwik customer support has been notified about the posted complaint.
                      Jan 21, 2015
                      Updated by rkamani11
                      I got a call from this number just few minutes after i posted the issue on consumer complaints. Number is [protected] and the person on the phone was claiming that he was from mobikwik and was asking me to PROVIDE MY CREDIT CARD DETAILS so that he can refund me the amount.

                      Guys please beware of those fraud calls, they will ask you details and will do transaction on different sites with those details.

                      When i called back on that number, it is connecting to SBI cards IVR.

                      Please guys beware and don't give any info on your card on any cost.

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                        R
                        Renup1
                        from Pune, Maharashtra
                        Jan 21, 2015
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                        Address: Pune, Maharashtra

                        Yesterday I was adding money to my Mobikwik wallet through net banking to recharge my mobile. My money was deducted from the account whereas there was no wallet balance seen in my account. Also evenafter 24 hrs there was no refund. I am trying to call their Customer care centre but they rae not responding. I want my money back.
                        Mobikwik customer support has been notified about the posted complaint.
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                          srk33
                          from Hyderabad, Telangana
                          Jan 20, 2015
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          Complaint- I have recharged my DoCoMo phone with Rs.158 on Jan 1, 2015. The transaction failed and I have not received recharge amount into my phone. I have received the following message from Mobikwik on the same day- Hi, Your recharge TRX-ID [protected] for Rs 158.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. But it has been 20 days and I did not receive refund in Mobikwik Wallet. I have complained many times to Mobikwik via mobile app, there has been no response at all.
                          Apr 11, 2016
                          Complaint marked as Resolved 
                          Resolved after so many days.
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            Arockya
                            from Bengaluru, Karnataka
                            Jan 20, 2015
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                            Address: Bangalore, Karnataka

                            [protected] time-9.05 P.M.Added 100 rs to the Mobikwik wallet. 100rs debited towards to ECOM:[protected]Mobikwik New DElHI. It is taken from my City Union Bank Account. But still the money is not added. Please resolve this problem as soon as possible.
                            Mobikwik customer support has been notified about the posted complaint.
                            Hello Arockya,

                            Please check www.myrecharge.co.in. Excellent Recharge facility provided by the company.
                            I am using since 6 months @ my Retail outlet.

                            If interested in knowing more reply me on [protected]@gmail.com

                            Regards,
                            My Recharge Pvt. Ltd.
                            [protected].

                            Money Not added to my Mobikwik account - Comment #2106953 - Image #0
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                              ravi kumar lenka
                              from Mumbai, Maharashtra
                              Jan 20, 2015
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                              Address: Mumbai City, Maharashtra

                              sir i have recharged 730.00 to wallet in mobikwik on 15/01/15.the ref nos are[protected], [protected], [protected], [protected].however my wallet bal was showing 330.00rs.after that i have recharged 200.00 to my mobileno [protected] through wallet balance.now it is showing 130.00 rs only.where as the amount is supposed to be 530.00 rs. i checked with mobikwik history payment also. in that every thing is showing correct but wallet account bal is showing 130.00 only. please resolve the matter earliest. thanking you.my email is [protected]@gmail.com with mobikwik.com
                              Mobikwik customer support has been notified about the posted complaint.
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                                C
                                chetan shetty
                                from Bengaluru, Karnataka
                                Jan 20, 2015
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                                Address: Mumbai City, Maharashtra

                                Dear Team I had Created an accountt Mobikwik Site on, while Entering all my details on the Sign Up, the page did not had the details of the Bank through which the Payment of any services (debit card /credit card ) was not mention. Now my Account (Mobikwik ) shows an amount of Rs 1140. I am having a HDFC Debit & Credit Card . Today while making a payment of my Pospaid Mobile bill, the Page wherein i had to select the Bank, does not have the HDFC bank Name Mention . Pls confirm the same, or else your site is not useful to me & neither I have A Bank of Baroda or SBI Card as per the list mention on the Payment Page . Please look into this & also bring this to the Company's Notice that to please mention the Banker name with whom they are tie up so that, a person while joining the site can view the list of Bank which the card he hold on the very first page while entering his Details . Humble request to please refund the amount of Rs 1140 /- or please suggest a way to utlise the amount Require your instant reply with suggestion as soon as possible My Mobile Number [protected]
                                Jan 24, 2015
                                Updated by chetan shetty
                                Dear Team
                                Awaiting for your Reply, it is 5 days past since, I have post my Complaint on this site . I hope my problem is solved
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                                  jiy
                                  from Jabalpur, Madhya Pradesh
                                  Jan 20, 2015
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                                  Address: Jabalpur, Madhya Pradesh

                                  i had done recharge of rs 219 on 19 jan 2015 aroud 4 pm from my wallet balance at mobikwik . TheTransaction Id [protected] is created but i yet not received my recharge plz kindly resolve my problem. i called videocon customer care also they said transaction was failed but i not even received my money back
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Om Prakash Bidasar
                                    from Srinagar, Jammu and Kashmir
                                    Jan 20, 2015
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                                    Address: Gurgaon, Haryana

                                    Dear Sir/Ma'm, One forged transaction takes place through my wife's VISA card no. XXXXXXXXXX664326 on date 15 Jan 2015 13:08:47 of Rs. 5500. Kindly let me know the mobile phone no. recharged through this card no. Cardholder name:Sita I will provide you FIR copy and bank application by today evening.
                                    +1 photos
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                                      Girija129
                                      from Bhubaneshwar, Odisha
                                      Jan 19, 2015
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                                      Address: Cuttack, Odisha

                                      Sir, My self Asish Dash. Someone has used my SBI Card and had made transaction of 17, 000/- in your site today(19/01/15) in 4 different transactions. The details are- POS[protected]., POS[protected], POS[protected]. Can I get the full information of these transactions. Please do the needful at the earliest.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        shruti maurya
                                        from Meerut, Uttar Pradesh
                                        Jan 19, 2015
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                                        Address: New Delhi, Delhi

                                        I recharged my mobikwik wallet with Rs. 1000. Though it got deducted from my bank account but not credited in mobikwik wallet. Transaction no: [protected], [protected], BMBK[protected],[protected], [protected], [protected], [protected] Transaction amount: +58, +1000, -1041, +982.9, +100, -20, -20 ( final balance should be 1060 instead it is 60 only). Registered email id: [protected]@vit.ac.in Phone Number: [protected] Kindly provide the requisite amount asap, I have already written before to which no reply has been provided. Otherwise I will move to legal action. I expect a quick resolution and response. Regards
                                        +2 photos
                                        Mobikwik customer support has been notified about the posted complaint.
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