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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 324

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S
Sailesh92
from Patuli, West Bengal
Jan 19, 2015
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Address: Kolkata, West Bengal

Hello, I have added 100 rs to my account 16/1/2015.. It is showing in History that transaction has taken place and i have received msg from my bank as well stating money has been deducted but it is not showing me in my Mobikwik wallet... Transaction Id [protected] Transaction Amount - 100 I have Raised 2 TICKETS "TICKET #1965016 and #1973500" But till now I haven't got my money back or added to my Wallet.. Up till now no response from there End. Regards Sailesh Patnaik [protected]
Mobikwik customer support has been notified about the posted complaint.
Jan 20, 2015
Updated by Sailesh92 i have Received Call from [protected] Stating that they are From Mobikwik and Took my Bank Details and they Deducted Rs1808 From My Bank A/c
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    khemka555
    from Chennai, Tamil Nadu
    Jan 19, 2015
    Resolved
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    Resolved

    Address: Kolkata, West Bengal

    Worst service provider, mobikwik. They have blocked my account '[protected]@hotmail.com' and not refunding my money which is left in that account. After sending dozens of mail, they replied that it might me you have forgotten your password. Still not received any reply after informing them it is blocked by their side.
    Mar 31, 2017
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      K
      Kapilzain
      from Varanasi, Uttar Pradesh
      Jan 18, 2015
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      Address: New Delhi, Delhi

      Hello, I added Rs. 600/- in to my mobikwik wallet on 15.01.2014, (Transaction Id [protected]), but even after 72 hrs i've not received it into my wallet though it's reflecting into the history. I raised the issue but they didn't reply me, thereafter i raised the issue with their assistant nodal officer and nodal officer, yet i've received no reply from their side. The company don't have any customer care call center to be approached. Besides in other case on the same date I made a transaction on makemytrip through mobikwik wallet but i didn't receive the cashback for my transaction made on makemytrip (Transaction Id BMBK[protected]) through mobikwik wallet, while the company is running a cashback programme of 10% for the transaction made on makemytrip through mobikwik wallet. Regards Kapil Jain [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        S
        shona raajput
        from Delhi, Delhi
        Jan 18, 2015
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        Address: New Delhi, Delhi

        On 14th January Someone with mob no[protected] has done fraud wid my father SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected] rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] or email me [protected]@gmail.com plz do take serious action .. from daughter of rajkumar
        +1 photos
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          C
          charlatans
          from Mumbai, Maharashtra
          Jan 17, 2015
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          Address: Bangalore, Karnataka

          My problem is didn't update main wallet balance.An amount of Rs. 100 has been debited from an online transaction done at India Ideas using CorpNet banking, Ref No:[protected] From CorpBank, kindly solve this problem as soon as early
          Mobikwik customer support has been notified about the posted complaint.
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            S
            shona raajput
            from Delhi, Delhi
            Jan 17, 2015
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            Address: New Delhi, Delhi

            Someone with mob no+[protected] has done fraud wid my SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] plz do take serious action .. rajkumar
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              MD SHOAIB ANSARI
              from New Delhi, Delhi
              Jan 17, 2015
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              Address: New Delhi, Delhi

              My problem is that my wallet balance not update DATE- 08/01/2015 TIME- 13:44:25 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 08/01/2015 TIME- 13:15:26 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 16/01/2015 TIME- 10:53:54 hours Transaction ID[protected] Transaction Amount.1548.00 shoaib.[protected]@gmail.com Phone Number-[protected]
              Mobikwik customer support has been notified about the posted complaint.
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                A
                Abdullah Muzaffar
                Jan 17, 2015
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                Address: Moradabad, Uttar Pradesh

                My problem is that my wallet balance not update. I add 3 times Rs 100 and 1 time Rs 110 but my wallet shows only Rs 200. Even i submited two tickets till now but no response Tickets are : 1962635, 1966126. The details are below ... a) Transaction id : [protected], [protected], [protected], [protected]. b) transaction amount : Rs 100×3 & Rs 110 =>Rs 410 c)Phone no : [protected] d)Email id : [protected]@ymail.com plz see to it...
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                trans id IG00MFLFS5

                AMOUNT NOT ADDED TO WALLET

                [protected]@gmail.com

                [protected]
                Reply
                Wallet Balance did not update although the amount is debited from my bank account .
                a) Transaction ID : [protected]
                b) Transaction Amount: Rs. 1000
                c) Transaction Date:[protected]

                I have already raised two tickets since then, but there is no response from your team.
                Ticket #1955739,
                Ticket #1993946

                Kindly request to refund the amount at the earliest.
                Reply
                I had done a transaction on ebay.in using mobikwik on 30/12/2014 .due to some reasons ebay refunded me the amount of rs 6027.12 wrt the transaction. The amount has not been credited to my account. Pls add the refund amount fast. its really a bitter experience for those who trust you.
                mail id : [protected]@gmail.com
                phone no : [protected]
                Transaction Id BMBK[protected]
                Reply
                Hi sir/madam,
                I have done recharge of 100 and my transactionsID is [protected] on 7th feb 2015.
                but while recharge i got a error and got message that the amount will add to
                wallet balance. But the balance didnot added in my account.. please do the needful.
                My mail id is [protected]@gmail.com
                Reply
                Mobiwik what is the deal with you? shall i lodge a FIR against you?my
                ticket number is Ticket #2164146 and no reply since many days i have
                added money to my wallet but the money is not added to my wallet..i will
                lodge an FIR if i did not get reply and resolvation nowmy [protected]@gmail.commobile no-[protected]order-[protected]
                Reply

                Not sticking to their said words.

                They said I would receive 100% cashback and only received 10%. And they are not resolving my query. I did transaction on ebay between 6-7 on 31st [protected]@gmail.com
                Reply

                RELIANCE ENERGY BILL PAYMENT

                Reliance energy bill payment dt 18.02.2015 amt 1820/- not reflected in reliance
                Reply

                extra amount deducted

                extra amount 100 and 65 with two transaction deducted from my account with out recharge. my contact no [protected]
                Reply

                AMOUNT DEDUCTED FRM ACCOUNT BT NOT CREDITED IN WALLET

                HELLO SIR ON 18/03/2015 AT 12.30 AM I RECHRGE FROM MOBIKWIK RS 995 DEDUCT FROM MY ACCOUNT BT NO CREDTED IN MY WALLET, MY MOBILE NO [protected] PLZ HELP
                Reply

                aircel recharge not succesfull. refund my money a/c 4190108000465

                my a/c[protected] aircel no [protected] is not successfull recharge refund my mony\
                Reply

                wallet locket

                hello ser i have a lasref id is[protected] my wallet baylance, is 1940 but mobikwik has been locked my account, its not right sir my email id of mobikwik is [protected]@gmail.com please solve my probleme. please solve my probleme
                Reply

                mobile not recharged

                My mobile reliance gsm no[protected]not recharged but amount debited date 16aug13 plz do smthing my email id. [protected]@gmail.com and mobile no [protected]
                Reply

                recharge amount notcreated to mobile no 7848002106

                i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.
                Reply

                reactivation of account

                Account is blocked and wants to reactivate. Raised no. Of tickets but no reply. Plz activate account.
                Reply

                Mobile recharge not transfer

                My transetion id [protected] and ticket no 1280278 please clear urgently
                Reply

                Your Ref. no. 14166236886778

                RS 2500/- was credited to your account which I had paid against my Telephone bill. The amount was not credited to my phone account.Request to please refund the amount immediately.
                Reply

                Refund balance

                yesterday i recharged my mobile but last movement its showing recharge failed and i got sms from tour side that the money is refund and Tax Id-[protected], the amount is 90
                Reply
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                  R
                  Ram Sakal Yadav
                  from Delhi, Delhi
                  Jan 16, 2015
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                  Address: Kolkata, West Bengal

                  My Transaction Id is[protected], added Rs 9980, money deducted from my account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id [protected] and refund the deduct amount of Rs 9980/-. I have already registered my complaint on 10 Jan 2015 but 05 days have been passed and neither any reply from your site nor any action taken for refund my deduct amount and cancelled my transaction ID[protected]. Please take necessary action for refund my amount.
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    SivaTeja Donthukurthi
                    Jan 16, 2015
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                    Address: Visakhapatnam, Andhra Pradesh

                    Hello mobikwik you cheater payment gateway/wallet i tried to to purchase items by using your payment gateway you are able to get the amount from my bank every time successfully but what is the problem only occurring while getting items placing and the i am not able to see my balance even your wallet also .Your customer care number not responding my mobile bill was wasted every time
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                      B
                      balla suresh
                      from Guntur, Andhra Pradesh
                      Jan 16, 2015
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                      Address: Visakhapatnam, Andhra Pradesh

                      Dear, Please not that i have a account with mobikwik.com, on[protected] i credited Rs749/- and Rs800/- to mobikwik wallet but still no update in my wallet after debating my balance successfully from saving account. for the same i tried to rise ticket from mobikwik account directly but it was not working. So, kindly look into my matter. 15/01/2015 20:03:48 hours Add Balance via web Transaction Id [protected] Credit 800.0 Invoice 15/01/2015 19:59:59 hours Add Balance via web Transaction Id[protected] Credit 749.0 Invoice
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                        U
                        Uzwal Purini
                        from Nellore, Andhra Pradesh
                        Jan 15, 2015
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                        Address: Nellore, Andhra Pradesh

                        its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible
                        Mobikwik customer support has been notified about the posted complaint.
                        Feb 09, 2015
                        Updated by Uzwal Purini                         ?
                        View replies
                        it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them
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                          R
                          rkd4128
                          from Delhi, Delhi
                          Jan 15, 2015
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                          Address: New Delhi, Delhi

                          I have paid my BSES YAMUNA Electricity Bill No.[protected], CA No.[protected] and Meter No.13273560 of Rs.590/- on January 1, 2015 through Mobikwik wallet phone no. [protected]. But my payment has not credit into my account so far. Kindly look into the matter assure me the same and credit. If not possible refund my money back. Rahul Chaudhary JJA, Delhi High Court [protected]
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                            M
                            md rami
                            from Rohtak, Haryana
                            Jan 15, 2015
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                            Address: Pulwama, Jammu and Kashmir

                            Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 15:09:12 IST 2015 Transaction Amount Rs. 130.0 Wallet Balance Rs. 135 Wallet Type Semi Closed Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 19:04:09 IST 2015 Transaction Amount Rs. 44.0 Wallet Balance Rs. 0 Wallet Type Semi Closed but no actions still transactions not credit to wallet
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                              S
                              satsajit
                              from Ahiri, Maharashtra
                              Jan 14, 2015
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                              Address: Mumbai City, Maharashtra

                              Dear Sir/Madam, 1.I had tried to recharge my mtnl mumbai no [protected] through your famous link on 03 Dec 14 for rs 300.no joy.My money is with u(rs 300).2.I am trying to do so through wallet opening but end result is no joy.3.Will u pse help me in recharge on my mtnl mumbai no [protected] for rs 300 top up at an early dateThanking you.With warm regards, Deputy Inspector General S K Vaidya
                              Mobikwik customer support has been notified about the posted complaint.
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                                fufu_appu
                                from Pune, Maharashtra
                                Jan 14, 2015
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                                Address: Pune, Maharashtra

                                Hi, I Tried to recharge with 3G data plan of Rs.99 But the recharge was unsuccessful and the amount was debited from my HDFC account also the wallet balance did not got updated. Please help asap. Trans ID: [protected] Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 1934000 Thanks Apoorav
                                Mobikwik customer support has been notified about the posted complaint.
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                                Hi, I Tried to recharge my wallet with 412 rupees. But the recharge amount is not credited in my wallet and the amount was debited from my account also the wallet balance did not got updated. Please help asap. Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 63701766 Thanks sandeepak
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                                  M
                                  murad537
                                  from Hyderabad, Telangana
                                  Jan 14, 2015
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  Transaction Id [protected] Registered email:[protected]@yahoo.com Registered mobile no:[protected] my wallet balance did not update after adding Rs 100.but the amount was deducted from the bank the transaction date was[protected].there is not reply from customer service dide also please do the needful
                                  Complaint marked as Resolved 
                                  i want to close this compalint.because this complaint brought menthng but just prank calls fuck the mobikwikkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
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                                    R
                                    Ravi
                                    Jan 13, 2015
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                                    Address: Bangalore, Karnataka

                                    My transaction with ID[protected] for rs 1211.00 on 9th of Jan via Mobikwik wallet was unsuccessful. Money has not been reversed. I have raised a ticket with them but I have not received any update on it. It is tedious in absence of consumer care to get any query resolved. There should be more scrutiny on e commerce site. Ticket details: Ticket #1906215 Ticket #1927149 --Ravi
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                                      S
                                      Sai Sagar Patnaik
                                      from Pune, Maharashtra
                                      Jan 13, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Dear Sir / Mam, I am Sai Sagar patnaik, My Contact number is [protected], I work in Times Group Hyderabad, I have made a online payment of Rs. 2500 on through Mobikwik on Tue Jan 06 21:33:33 IST 2015, The Transaction id came from MOBIKWIK is [protected]. The money went from my Karnataka bank account. I have the Bank SMS / MOBIKWIK SMS & EMAIL Today is 13th Jan, The money is not reflected on my vodafone account yet. Have mailed them the querry but nobody bothered to respond back. Please help Sai Sagar Patnaik
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                                        C
                                        chowdary203
                                        Jan 13, 2015
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                                        Address: Chennai, Tamil Nadu

                                        I deposit total 700Rs in my mobikwik wallet payment succesfull, but wallet shows zero balance i made a complaint several times mobikwik not respond to my mail regarding the complaint. Transaction date: 12/01/2015 Transaction Id [protected] for 300Rs Transaction Id [protected] for 400Rs
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jan 13, 2015
                                        Updated by chowdary203                                         mobikwick username:[protected]@gmail.com

                                        12/01/2015 12:32:25 hours
                                        via web Transaction Id [protected]
                                        Credit
                                        300.0 Invoice


                                        12/01/2015 11:49:00 hours
                                        via web Transaction Id [protected]
                                        Credit
                                        400.0 Invoice
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