Mobikwik Complaints & Reviews

Recharged my mobile [protected] through mobikwik and amount was deducted from my side. Trans. no - [protected] mobile - [protected] There are 3 tickets for this complain; 1984370, 1993600, 2017914. Poor service from mobikwik. Refund the amount asap.

Mobile number [protected] was charged through the mobi wiki balance was deducted from account but no benifit received . We have raised the concern with All the details but no any response from mobiwiki even there cutsomer care number is not working . Please help me to get my amount and urge you to take the required action as it seems this compnay is complete fraud

i have added rs 1000 via sbi net banking on 20/1/2015 at 9.21am amount debited frm my account but not yet added in my wallet details 20/01/2015 09:21:43 hours Add Balance via web Transaction Id [protected] Credit 1000.0 Invoice mr.[protected]@gmail.com [protected].. kindly solve my issue soon the history shows the transaction. but amount not added

Hi, I added 308 and 310 money to Mobikwik wallet on 21st Jan 2015 and yet the money has not been added to my Mobikwik wallet. It says 0 balance. Please help me resolve the issue. My Transaction IDs are: 1. Transaction ID 1: [protected] Amount: 308 2. Transaction ID 2: [protected] Amount: 310 Total : 618 My email ID: [protected]@gmail.com Mobile Number: [protected] Please help me resolve the issue asap and ask mobikwik to refund my amount

Yesterday I was adding money to my Mobikwik wallet through net banking to recharge my mobile. My money was deducted from the account whereas there was no wallet balance seen in my account. Also evenafter 24 hrs there was no refund. I am trying to call their Customer care centre but they rae not responding. I want my money back.

Complaint- I have recharged my DoCoMo phone with Rs.158 on Jan 1, 2015. The transaction failed and I have not received recharge amount into my phone. I have received the following message from Mobikwik on the same day- Hi, Your recharge TRX-ID [protected] for Rs 158.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. But it has been 20 days and I did not receive refund in Mobikwik Wallet. I have complained many times to Mobikwik via mobile app, there has been no response at all.

[protected] time-9.05 P.M.Added 100 rs to the Mobikwik wallet. 100rs debited towards to ECOM:[protected]Mobikwik New DElHI. It is taken from my City Union Bank Account. But still the money is not added. Please resolve this problem as soon as possible.

sir i have recharged 730.00 to wallet in mobikwik on 15/01/15.the ref nos are[protected], [protected], [protected], [protected].however my wallet bal was showing 330.00rs.after that i have recharged 200.00 to my mobileno [protected] through wallet balance.now it is showing 130.00 rs only.where as the amount is supposed to be 530.00 rs. i checked with mobikwik history payment also. in that every thing is showing correct but wallet account bal is showing 130.00 only. please resolve the matter earliest. thanking you.my email is [protected]@gmail.com with mobikwik.com

Dear Team I had Created an accountt Mobikwik Site on, while Entering all my details on the Sign Up, the page did not had the details of the Bank through which the Payment of any services (debit card /credit card ) was not mention. Now my Account (Mobikwik ) shows an amount of Rs 1140. I am having a HDFC Debit & Credit Card . Today while making a payment of my Pospaid Mobile bill, the Page wherein i had to select the Bank, does not have the HDFC bank Name Mention . Pls confirm the same, or else your site is not useful to me & neither I have A Bank of Baroda or SBI Card as per the list mention on the Payment Page . Please look into this & also bring this to the Company's Notice that to please mention the Banker name with whom they are tie up so that, a person while joining the site can view the list of Bank which the card he hold on the very first page while entering his Details . Humble request to please refund the amount of Rs 1140 /- or please suggest a way to utlise the amount Require your instant reply with suggestion as soon as possible My Mobile Number [protected]

i had done recharge of rs 219 on 19 jan 2015 aroud 4 pm from my wallet balance at mobikwik . TheTransaction Id [protected] is created but i yet not received my recharge plz kindly resolve my problem. i called videocon customer care also they said transaction was failed but i not even received my money back

Dear Sir/Ma'm, One forged transaction takes place through my wife's VISA card no. XXXXXXXXXX664326 on date 15 Jan 2015 13:08:47 of Rs. 5500. Kindly let me know the mobile phone no. recharged through this card no. Cardholder name:Sita I will provide you FIR copy and bank application by today evening.

Sir, My self Asish Dash. Someone has used my SBI Card and had made transaction of 17, 000/- in your site today(19/01/15) in 4 different transactions. The details are- POS[protected]., POS[protected], POS[protected]. Can I get the full information of these transactions. Please do the needful at the earliest.

I recharged my mobikwik wallet with Rs. 1000. Though it got deducted from my bank account but not credited in mobikwik wallet. Transaction no: [protected], [protected], BMBK[protected],[protected], [protected], [protected], [protected] Transaction amount: +58, +1000, -1041, +982.9, +100, -20, -20 ( final balance should be 1060 instead it is 60 only). Registered email id: [protected]@vit.ac.in Phone Number: [protected] Kindly provide the requisite amount asap, I have already written before to which no reply has been provided. Otherwise I will move to legal action. I expect a quick resolution and response. Regards

Sir, I had added Rs 78 to my wallet on 14/01/2015 and after I did recharge My number [protected](MTNL) for Rs. 79 as i Rs. 1 is already had in my wallet then I got message from you that "your recharge is pending, if this not happen money will be transfer to you tomorrow, thank you" then I waited recharge to be happened but it didn't, I raised ticket on 17/01/2015 for adding my deducted money(Rs. 79). The details of the raised ticket are: 1. Open ticket No: 1977454 2. Created On:[protected] 3. Time- 20:00:26 I want to my money back As soon as possible and stop be fooling people. Your response to customer's complaint is so poor and i want to no more your customer and I recommend others not to be part of Mobiwik, Paytm is better than you. Thank You Contact No:[protected]

Hello, I have added 100 rs to my account 16/1/2015.. It is showing in History that transaction has taken place and i have received msg from my bank as well stating money has been deducted but it is not showing me in my Mobikwik wallet... Transaction Id [protected] Transaction Amount - 100 I have Raised 2 TICKETS "TICKET #1965016 and #1973500" But till now I haven't got my money back or added to my Wallet.. Up till now no response from there End. Regards Sailesh Patnaik [protected]

Worst service provider, mobikwik. They have blocked my account '[protected]@hotmail.com' and not refunding my money which is left in that account. After sending dozens of mail, they replied that it might me you have forgotten your password. Still not received any reply after informing them it is blocked by their side.

Hello, I added Rs. 600/- in to my mobikwik wallet on 15.01.2014, (Transaction Id [protected]), but even after 72 hrs i've not received it into my wallet though it's reflecting into the history. I raised the issue but they didn't reply me, thereafter i raised the issue with their assistant nodal officer and nodal officer, yet i've received no reply from their side. The company don't have any customer care call center to be approached. Besides in other case on the same date I made a transaction on makemytrip through mobikwik wallet but i didn't receive the cashback for my transaction made on makemytrip (Transaction Id BMBK[protected]) through mobikwik wallet, while the company is running a cashback programme of 10% for the transaction made on makemytrip through mobikwik wallet. Regards Kapil Jain [protected]

On 14th January Someone with mob no[protected] has done fraud wid my father SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected] rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] or email me [protected]@gmail.com plz do take serious action .. from daughter of rajkumar

My problem is didn't update main wallet balance.An amount of Rs. 100 has been debited from an online transaction done at India Ideas using CorpNet banking, Ref No:[protected] From CorpBank, kindly solve this problem as soon as early

Someone with mob no+[protected] has done fraud wid my SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] plz do take serious action .. rajkumar