Mobikwik Complaints & Reviews

Address: Samastipur, Bihar

Sir, I had added Rs 78 to my wallet on 14/01/2015 and after I did recharge My number [protected](MTNL) for Rs. 79 as i Rs. 1 is already had in my wallet then I got message from you that "your recharge is pending, if this not happen money will be transfer to you tomorrow, thank you" then I waited recharge to be happened but it didn't, I raised ticket on 17/01/2015 for adding my deducted money(Rs. 79). The details of the raised ticket are: 1. Open ticket No: 1977454 2. Created On:[protected] 3. Time- 20:00:26 I want to my money back As soon as possible and stop be fooling people. Your response to customer's complaint is so poor and i want to no more your customer and I recommend others not to be part of Mobiwik, Paytm is better than you. Thank You Contact No:[protected]

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R

rajeev1201

Apr 9, 2015

I added Rs 350 to my mobikwik Wallet on 05 Feb 2015 successfully. But deducted automatically after few minutes. Please do the needful action. Thanks

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R

rajeev1201

Apr 9, 2015

Helpful for consumer

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R

rajeev1201

Apr 9, 2015

Helpful for consumer

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R

ravit2701

from Mumbai, Maharashtra

May 27, 2016

money was debited but ,recharge was unsucess full

can i now correct information regarding recharge in mobiwick, money was debited but recharge was unsucessfull .can u slove my problem..and not at al giveing any responce to us after debiting the amount in debitcards.

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T

Tanvir.R.Khan

from Mumbai, Maharashtra

Jun 13, 2016

Redeem promo code

I want redeem promo code as I do many transaction in a day.I can't get benefit as I am shopkeeper.

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Address: Kolkata, West Bengal

Hello, I have added 100 rs to my account 16/1/2015.. It is showing in History that transaction has taken place and i have received msg from my bank as well stating money has been deducted but it is not showing me in my Mobikwik wallet... Transaction Id [protected] Transaction Amount - 100 I have Raised 2 TICKETS "TICKET #1965016 and #1973500" But till now I haven't got my money back or added to my Wallet.. Up till now no response from there End. Regards Sailesh Patnaik [protected]

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Jan 20, 2015

Updated by Sailesh92 i have Received Call from [protected] Stating that they are From Mobikwik and Took my Bank Details and they Deducted Rs1808 From My Bank A/c

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Address: Kolkata, West Bengal

Worst service provider, mobikwik. They have blocked my account '[protected]@hotmail.com' and not refunding my money which is left in that account. After sending dozens of mail, they replied that it might me you have forgotten your password. Still not received any reply after informing them it is blocked by their side.

Mar 31, 2017

Complaint marked as Resolved

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Address: New Delhi, Delhi

Hello, I added Rs. 600/- in to my mobikwik wallet on 15.01.2014, (Transaction Id [protected]), but even after 72 hrs i've not received it into my wallet though it's reflecting into the history. I raised the issue but they didn't reply me, thereafter i raised the issue with their assistant nodal officer and nodal officer, yet i've received no reply from their side. The company don't have any customer care call center to be approached. Besides in other case on the same date I made a transaction on makemytrip through mobikwik wallet but i didn't receive the cashback for my transaction made on makemytrip (Transaction Id BMBK[protected]) through mobikwik wallet, while the company is running a cashback programme of 10% for the transaction made on makemytrip through mobikwik wallet. Regards Kapil Jain [protected]

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Address: New Delhi, Delhi

On 14th January Someone with mob no[protected] has done fraud wid my father SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected] rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] or email me [protected]@gmail.com plz do take serious action .. from daughter of rajkumar

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Address: Bangalore, Karnataka

My problem is didn't update main wallet balance.An amount of Rs. 100 has been debited from an online transaction done at India Ideas using CorpNet banking, Ref No:[protected] From CorpBank, kindly solve this problem as soon as early

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Address: New Delhi, Delhi

Someone with mob no+[protected] has done fraud wid my SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] plz do take serious action .. rajkumar

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Address: New Delhi, Delhi

My problem is that my wallet balance not update DATE- 08/01/2015 TIME- 13:44:25 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 08/01/2015 TIME- 13:15:26 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 16/01/2015 TIME- 10:53:54 hours Transaction ID[protected] Transaction Amount.1548.00 shoaib.[protected]@gmail.com Phone Number-[protected]

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Address: Moradabad, Uttar Pradesh

My problem is that my wallet balance not update. I add 3 times Rs 100 and 1 time Rs 110 but my wallet shows only Rs 200. Even i submited two tickets till now but no response Tickets are : 1962635, 1966126. The details are below ... a) Transaction id : [protected], [protected], [protected], [protected]. b) transaction amount : Rs 100×3 & Rs 110 =>Rs 410 c)Phone no : [protected] d)Email id : [protected]@ymail.com plz see to it...

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K

Kiran Tarak

from Delhi, Delhi

Jan 23, 2015

trans id IG00MFLFS5

AMOUNT NOT ADDED TO WALLET

[protected]@gmail.com

[protected]

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A

aruvindhu

Jan 27, 2015

Wallet Balance did not update although the amount is debited from my bank account .
a) Transaction ID : [protected]
b) Transaction Amount: Rs. 1000
c) Transaction Date:[protected]

I have already raised two tickets since then, but there is no response from your team.
Ticket #1955739,
Ticket #1993946

Kindly request to refund the amount at the earliest.

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K

kamalamma kp

from Vijayawada, Andhra Pradesh

Feb 6, 2015

I had done a transaction on ebay.in using mobikwik on 30/12/2014 .due to some reasons ebay refunded me the amount of rs 6027.12 wrt the transaction. The amount has not been credited to my account. Pls add the refund amount fast. its really a bitter experience for those who trust you.
mail id : [protected]@gmail.com
phone no : [protected]
Transaction Id BMBK[protected]

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G

gayathrisundaram

from Chennai, Tamil Nadu

Feb 10, 2015

Hi sir/madam,
I have done recharge of 100 and my transactionsID is [protected] on 7th feb 2015.
but while recharge i got a error and got message that the amount will add to
wallet balance. But the balance didnot added in my account.. please do the needful.
My mail id is [protected]@gmail.com

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M

Manita Pokhrel P

from Bengaluru, Karnataka

Feb 11, 2015

Mobiwik what is the deal with you? shall i lodge a FIR against you?my
ticket number is Ticket #2164146 and no reply since many days i have
added money to my wallet but the money is not added to my wallet..i will
lodge an FIR if i did not get reply and resolvation nowmy [protected]@gmail.commobile no-[protected]order-[protected]

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A

Ankit Vadera

from Ahmedabad, Gujarat

May 23, 2016

Not sticking to their said words.

They said I would receive 100% cashback and only received 10%. And they are not resolving my query. I did transaction on ebay between 6-7 on 31st [protected]@gmail.com

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S

Surekha007

from Gurgaon, Haryana

May 23, 2016

RELIANCE ENERGY BILL PAYMENT

Reliance energy bill payment dt 18.02.2015 amt 1820/- not reflected in reliance

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C

cilu2591

from Bengaluru, Karnataka

May 24, 2016

extra amount deducted

extra amount 100 and 65 with two transaction deducted from my account with out recharge. my contact no [protected]

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R

rahul198920

May 26, 2016

AMOUNT DEDUCTED FRM ACCOUNT BT NOT CREDITED IN WALLET

HELLO SIR ON 18/03/2015 AT 12.30 AM I RECHRGE FROM MOBIKWIK RS 995 DEDUCT FROM MY ACCOUNT BT NO CREDTED IN MY WALLET, MY MOBILE NO [protected] PLZ HELP

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R

ragib ali

from Guwahati, Assam

May 26, 2016

aircel recharge not succesfull. refund my money a/c 4190108000465

my a/c[protected] aircel no [protected] is not successfull recharge refund my mony\

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D

dath

from Delhi, Delhi

May 31, 2016

wallet locket

hello ser i have a lasref id is[protected] my wallet baylance, is 1940 but mobikwik has been locked my account, its not right sir my email id of mobikwik is [protected]@gmail.com please solve my probleme. please solve my probleme

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2

2sqn

Jun 8, 2016

mobile not recharged

My mobile reliance gsm no[protected]not recharged but amount debited date 16aug13 plz do smthing my email id. [protected]@gmail.com and mobile no [protected]

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A

ankit kumar parashar

from bangalore, Karnataka

Jun 10, 2016

recharge amount notcreated to mobile no 7848002106

i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.

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S

somnathshilpa

from Bengaluru, Karnataka

Jun 13, 2016

reactivation of account

Account is blocked and wants to reactivate. Raised no. Of tickets but no reply. Plz activate account.

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V

VAINSLA GOPAL

from Delhi, Delhi

Jun 14, 2016

Mobile recharge not transfer

My transetion id [protected] and ticket no 1280278 please clear urgently

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M

Mukeshchugh

from Noida, Uttar Pradesh

Jun 14, 2016

Your Ref. no. 14166236886778

RS 2500/- was credited to your account which I had paid against my Telephone bill. The amount was not credited to my phone account.Request to please refund the amount immediately.

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N

Neelu77

from Delhi, Delhi

Jun 15, 2016

Refund balance

yesterday i recharged my mobile but last movement its showing recharge failed and i got sms from tour side that the money is refund and Tax Id-[protected], the amount is 90

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Address: Kolkata, West Bengal

My Transaction Id is[protected], added Rs 9980, money deducted from my account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id [protected] and refund the deduct amount of Rs 9980/-. I have already registered my complaint on 10 Jan 2015 but 05 days have been passed and neither any reply from your site nor any action taken for refund my deduct amount and cancelled my transaction ID[protected]. Please take necessary action for refund my amount.

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Address: Visakhapatnam, Andhra Pradesh

Hello mobikwik you cheater payment gateway/wallet i tried to to purchase items by using your payment gateway you are able to get the amount from my bank every time successfully but what is the problem only occurring while getting items placing and the i am not able to see my balance even your wallet also .Your customer care number not responding my mobile bill was wasted every time

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Address: Visakhapatnam, Andhra Pradesh

Dear, Please not that i have a account with mobikwik.com, on[protected] i credited Rs749/- and Rs800/- to mobikwik wallet but still no update in my wallet after debating my balance successfully from saving account. for the same i tried to rise ticket from mobikwik account directly but it was not working. So, kindly look into my matter. 15/01/2015 20:03:48 hours Add Balance via web Transaction Id [protected] Credit 800.0 Invoice 15/01/2015 19:59:59 hours Add Balance via web Transaction Id[protected] Credit 749.0 Invoice

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Address: Nellore, Andhra Pradesh

its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible

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Feb 09, 2015

Updated by Uzwal Purini ?

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U

Uzwal Purini

from Nellore, Andhra Pradesh

Jan 25, 2015

it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them

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Address: New Delhi, Delhi

I have paid my BSES YAMUNA Electricity Bill No.[protected], CA No.[protected] and Meter No.13273560 of Rs.590/- on January 1, 2015 through Mobikwik wallet phone no. [protected]. But my payment has not credit into my account so far. Kindly look into the matter assure me the same and credit. If not possible refund my money back. Rahul Chaudhary JJA, Delhi High Court [protected]

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Address: Pulwama, Jammu and Kashmir

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 15:09:12 IST 2015 Transaction Amount Rs. 130.0 Wallet Balance Rs. 135 Wallet Type Semi Closed Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 19:04:09 IST 2015 Transaction Amount Rs. 44.0 Wallet Balance Rs. 0 Wallet Type Semi Closed but no actions still transactions not credit to wallet

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Address: Mumbai City, Maharashtra

Dear Sir/Madam, 1.I had tried to recharge my mtnl mumbai no [protected] through your famous link on 03 Dec 14 for rs 300.no joy.My money is with u(rs 300).2.I am trying to do so through wallet opening but end result is no joy.3.Will u pse help me in recharge on my mtnl mumbai no [protected] for rs 300 top up at an early dateThanking you.With warm regards, Deputy Inspector General S K Vaidya

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Address: Pune, Maharashtra

Hi, I Tried to recharge with 3G data plan of Rs.99 But the recharge was unsuccessful and the amount was debited from my HDFC account also the wallet balance did not got updated. Please help asap. Trans ID: [protected] Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 1934000 Thanks Apoorav

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S

Sandeepak Ghosh

from Visakhapatnam, Andhra Pradesh

Apr 15, 2017

Hi, I Tried to recharge my wallet with 412 rupees. But the recharge amount is not credited in my wallet and the amount was debited from my account also the wallet balance did not got updated. Please help asap. Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 63701766 Thanks sandeepak

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Address: Hyderabad, Andhra Pradesh

Transaction Id [protected] Registered email:[protected]@yahoo.com Registered mobile no:[protected] my wallet balance did not update after adding Rs 100.but the amount was deducted from the bank the transaction date was[protected].there is not reply from customer service dide also please do the needful

Complaint marked as Resolved

i want to close this compalint.because this complaint brought menthng but just prank calls fuck the mobikwikkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

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Address: Bangalore, Karnataka

My transaction with ID[protected] for rs 1211.00 on 9th of Jan via Mobikwik wallet was unsuccessful. Money has not been reversed. I have raised a ticket with them but I have not received any update on it. It is tedious in absence of consumer care to get any query resolved. There should be more scrutiny on e commerce site. Ticket details: Ticket #1906215 Ticket #1927149 --Ravi

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Address: Hyderabad, Andhra Pradesh

Dear Sir / Mam, I am Sai Sagar patnaik, My Contact number is [protected], I work in Times Group Hyderabad, I have made a online payment of Rs. 2500 on through Mobikwik on Tue Jan 06 21:33:33 IST 2015, The Transaction id came from MOBIKWIK is [protected]. The money went from my Karnataka bank account. I have the Bank SMS / MOBIKWIK SMS & EMAIL Today is 13th Jan, The money is not reflected on my vodafone account yet. Have mailed them the querry but nobody bothered to respond back. Please help Sai Sagar Patnaik

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 324

Deduction of money

money was debited but ,recharge was unsucess full

Redeem promo code

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Mobikwik - Balance not updated

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Account blocked and money too blocked with it

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Balance not updated

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Fraud with my father Sbi Account

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didn't update wallet balance

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Fraud with my sbi account

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mobikwik - wallet balance not updated

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wallet balance not updated

Not sticking to their said words.

RELIANCE ENERGY BILL PAYMENT

extra amount deducted

AMOUNT DEDUCTED FRM ACCOUNT BT NOT CREDITED IN WALLET

aircel recharge not succesfull. refund my money a/c 4190108000465

wallet locket

mobile not recharged

recharge amount notcreated to mobile no 7848002106

reactivation of account

Mobile recharge not transfer

Your Ref. no. 14166236886778

Refund balance

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Refund my deduct amount

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my payment debited from bank and purchase was not done

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account and balance update

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locked my wallet and not responding

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Payment not credited into BSES YAMUNA

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transaction amount not credit to wallet

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humble submission

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Mobikwik wallet not updated inspite of deduction from bank account

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wallet balance did not update inspite of deduct from the bank

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Money Not reversed after unsuccesfull transaction via Mobikwik

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My payment is not reflecting in my Vodafone Bill payment

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