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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025

Complaints 7161

Resolved

862

Unresolved

6299

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Mobikwik reviews & complaints page 325

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Address: New Delhi, Delhi

My problem is that my wallet balance not update DATE- 08/01/2015 TIME- 13:44:25 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 08/01/2015 TIME- 13:15:26 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 16/01/2015 TIME- 10:53:54 hours Transaction ID[protected] Transaction Amount.1548.00 shoaib.[protected]@gmail.com Phone Number-[protected]

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Address: Moradabad, Uttar Pradesh

My problem is that my wallet balance not update. I add 3 times Rs 100 and 1 time Rs 110 but my wallet shows only Rs 200. Even i submited two tickets till now but no response Tickets are : 1962635, 1966126. The details are below ... a) Transaction id : [protected], [protected], [protected], [protected]. b) transaction amount : Rs 100×3 & Rs 110 =>Rs 410 c)Phone no : [protected] d)Email id : [protected]@ymail.com plz see to it...

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K

Kiran Tarak

from Delhi, Delhi

Jan 23, 2015

trans id IG00MFLFS5

AMOUNT NOT ADDED TO WALLET

[protected]@gmail.com

[protected]

A

aruvindhu

Jan 27, 2015

Wallet Balance did not update although the amount is debited from my bank account .
a) Transaction ID : [protected]
b) Transaction Amount: Rs. 1000
c) Transaction Date:[protected]

I have already raised two tickets since then, but there is no response from your team.
Ticket #1955739,
Ticket #1993946

Kindly request to refund the amount at the earliest.

K

kamalamma kp

from Vijayawada, Andhra Pradesh

Feb 6, 2015

I had done a transaction on ebay.in using mobikwik on 30/12/2014 .due to some reasons ebay refunded me the amount of rs 6027.12 wrt the transaction. The amount has not been credited to my account. Pls add the refund amount fast. its really a bitter experience for those who trust you.
mail id : [protected]@gmail.com
phone no : [protected]
Transaction Id BMBK[protected]

G

gayathrisundaram

from Chennai, Tamil Nadu

Feb 10, 2015

Hi sir/madam,
I have done recharge of 100 and my transactionsID is [protected] on 7th feb 2015.
but while recharge i got a error and got message that the amount will add to
wallet balance. But the balance didnot added in my account.. please do the needful.
My mail id is [protected]@gmail.com

M

Manita Pokhrel P

from Bengaluru, Karnataka

Feb 11, 2015

Mobiwik what is the deal with you? shall i lodge a FIR against you?my
ticket number is Ticket #2164146 and no reply since many days i have
added money to my wallet but the money is not added to my wallet..i will
lodge an FIR if i did not get reply and resolvation nowmy [protected]@gmail.commobile no-[protected]order-[protected]

A

Ankit Vadera

from Ahmedabad, Gujarat

May 23, 2016

Not sticking to their said words.

They said I would receive 100% cashback and only received 10%. And they are not resolving my query. I did transaction on ebay between 6-7 on 31st [protected]@gmail.com

S

Surekha007

from Gurgaon, Haryana

May 23, 2016

RELIANCE ENERGY BILL PAYMENT

Reliance energy bill payment dt 18.02.2015 amt 1820/- not reflected in reliance

C

cilu2591

from Bengaluru, Karnataka

May 24, 2016

extra amount deducted

extra amount 100 and 65 with two transaction deducted from my account with out recharge. my contact no [protected]

R

rahul198920

May 26, 2016

AMOUNT DEDUCTED FRM ACCOUNT BT NOT CREDITED IN WALLET

HELLO SIR ON 18/03/2015 AT 12.30 AM I RECHRGE FROM MOBIKWIK RS 995 DEDUCT FROM MY ACCOUNT BT NO CREDTED IN MY WALLET, MY MOBILE NO [protected] PLZ HELP

R

ragib ali

from Guwahati, Assam

May 26, 2016

aircel recharge not succesfull. refund my money a/c 4190108000465

my a/c[protected] aircel no [protected] is not successfull recharge refund my mony\

D

dath

from Delhi, Delhi

May 31, 2016

wallet locket

hello ser i have a lasref id is[protected] my wallet baylance, is 1940 but mobikwik has been locked my account, its not right sir my email id of mobikwik is [protected]@gmail.com please solve my probleme. please solve my probleme

2

2sqn

Jun 8, 2016

mobile not recharged

My mobile reliance gsm no[protected]not recharged but amount debited date 16aug13 plz do smthing my email id. [protected]@gmail.com and mobile no [protected]

A

ankit kumar parashar

from bangalore, Karnataka

Jun 10, 2016

recharge amount notcreated to mobile no 7848002106

i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.

S

somnathshilpa

from Bengaluru, Karnataka

Jun 13, 2016

reactivation of account

Account is blocked and wants to reactivate. Raised no. Of tickets but no reply. Plz activate account.

V

VAINSLA GOPAL

from Delhi, Delhi

Jun 14, 2016

Mobile recharge not transfer

My transetion id [protected] and ticket no 1280278 please clear urgently

M

Mukeshchugh

from Noida, Uttar Pradesh

Jun 14, 2016

Your Ref. no. 14166236886778

RS 2500/- was credited to your account which I had paid against my Telephone bill. The amount was not credited to my phone account.Request to please refund the amount immediately.

N

Neelu77

from Delhi, Delhi

Jun 15, 2016

Refund balance

yesterday i recharged my mobile but last movement its showing recharge failed and i got sms from tour side that the money is refund and Tax Id-[protected], the amount is 90

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Address: Kolkata, West Bengal

My Transaction Id is[protected], added Rs 9980, money deducted from my account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id [protected] and refund the deduct amount of Rs 9980/-. I have already registered my complaint on 10 Jan 2015 but 05 days have been passed and neither any reply from your site nor any action taken for refund my deduct amount and cancelled my transaction ID[protected]. Please take necessary action for refund my amount.

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Address: Visakhapatnam, Andhra Pradesh

Hello mobikwik you cheater payment gateway/wallet i tried to to purchase items by using your payment gateway you are able to get the amount from my bank every time successfully but what is the problem only occurring while getting items placing and the i am not able to see my balance even your wallet also .Your customer care number not responding my mobile bill was wasted every time

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Address: Visakhapatnam, Andhra Pradesh

Dear, Please not that i have a account with mobikwik.com, on[protected] i credited Rs749/- and Rs800/- to mobikwik wallet but still no update in my wallet after debating my balance successfully from saving account. for the same i tried to rise ticket from mobikwik account directly but it was not working. So, kindly look into my matter. 15/01/2015 20:03:48 hours Add Balance via web Transaction Id [protected] Credit 800.0 Invoice 15/01/2015 19:59:59 hours Add Balance via web Transaction Id[protected] Credit 749.0 Invoice

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Address: Nellore, Andhra Pradesh

its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible

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Feb 09, 2015

Updated by Uzwal Purini ?

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U

Uzwal Purini

from Nellore, Andhra Pradesh

Jan 25, 2015

it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them

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Address: New Delhi, Delhi

I have paid my BSES YAMUNA Electricity Bill No.[protected], CA No.[protected] and Meter No.13273560 of Rs.590/- on January 1, 2015 through Mobikwik wallet phone no. [protected]. But my payment has not credit into my account so far. Kindly look into the matter assure me the same and credit. If not possible refund my money back. Rahul Chaudhary JJA, Delhi High Court [protected]

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Address: Pulwama, Jammu and Kashmir

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 15:09:12 IST 2015 Transaction Amount Rs. 130.0 Wallet Balance Rs. 135 Wallet Type Semi Closed Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 19:04:09 IST 2015 Transaction Amount Rs. 44.0 Wallet Balance Rs. 0 Wallet Type Semi Closed but no actions still transactions not credit to wallet

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Address: Mumbai City, Maharashtra

Dear Sir/Madam, 1.I had tried to recharge my mtnl mumbai no [protected] through your famous link on 03 Dec 14 for rs 300.no joy.My money is with u(rs 300).2.I am trying to do so through wallet opening but end result is no joy.3.Will u pse help me in recharge on my mtnl mumbai no [protected] for rs 300 top up at an early dateThanking you.With warm regards, Deputy Inspector General S K Vaidya

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Address: Pune, Maharashtra

Hi, I Tried to recharge with 3G data plan of Rs.99 But the recharge was unsuccessful and the amount was debited from my HDFC account also the wallet balance did not got updated. Please help asap. Trans ID: [protected] Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 1934000 Thanks Apoorav

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S

Sandeepak Ghosh

from Visakhapatnam, Andhra Pradesh

Apr 15, 2017

Hi, I Tried to recharge my wallet with 412 rupees. But the recharge amount is not credited in my wallet and the amount was debited from my account also the wallet balance did not got updated. Please help asap. Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 63701766 Thanks sandeepak

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Address: Hyderabad, Andhra Pradesh

Transaction Id [protected] Registered email:[protected]@yahoo.com Registered mobile no:[protected] my wallet balance did not update after adding Rs 100.but the amount was deducted from the bank the transaction date was[protected].there is not reply from customer service dide also please do the needful

Complaint marked as Resolved

i want to close this compalint.because this complaint brought menthng but just prank calls fuck the mobikwikkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

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Address: Bangalore, Karnataka

My transaction with ID[protected] for rs 1211.00 on 9th of Jan via Mobikwik wallet was unsuccessful. Money has not been reversed. I have raised a ticket with them but I have not received any update on it. It is tedious in absence of consumer care to get any query resolved. There should be more scrutiny on e commerce site. Ticket details: Ticket #1906215 Ticket #1927149 --Ravi

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Address: Hyderabad, Andhra Pradesh

Dear Sir / Mam, I am Sai Sagar patnaik, My Contact number is [protected], I work in Times Group Hyderabad, I have made a online payment of Rs. 2500 on through Mobikwik on Tue Jan 06 21:33:33 IST 2015, The Transaction id came from MOBIKWIK is [protected]. The money went from my Karnataka bank account. I have the Bank SMS / MOBIKWIK SMS & EMAIL Today is 13th Jan, The money is not reflected on my vodafone account yet. Have mailed them the querry but nobody bothered to respond back. Please help Sai Sagar Patnaik

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Address: Chennai, Tamil Nadu

I deposit total 700Rs in my mobikwik wallet payment succesfull, but wallet shows zero balance i made a complaint several times mobikwik not respond to my mail regarding the complaint. Transaction date: 12/01/2015 Transaction Id [protected] for 300Rs Transaction Id [protected] for 400Rs

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Jan 13, 2015

Updated by chowdary203 mobikwick username:[protected]@gmail.com

12/01/2015 12:32:25 hours
via web Transaction Id [protected]
Credit
300.0 Invoice

12/01/2015 11:49:00 hours
via web Transaction Id [protected]
Credit
400.0 Invoice

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Address: New Delhi, Delhi

ON 11 JAN 2015 I ADD WALLET WITH Rs99 Transaction Id [protected] AND Recharge MOBILE NO [protected] but till now i didn't get recharge amount please do help as needed or refund my balance. my email id [protected]@gmail.com my complain ticket number is TICKET #1931054

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Address: Muzaffarnagar, Uttar Pradesh

ON 1st JAN 2015 I ADD WALLET WITH Rs34 Transaction Id[protected] AND Recharge MY MOBILE NO [protected]( Tata Docomo ) Transaction Id [protected] BUT TILL NOW I NOT GET RECHARGE PLS DO HELP AS NEEDED OR REFUND MY BALANCE MY EMAIL ID IS [protected]@gmail.com MY COMPLAIN TICKET NO IS TICKET #1938076

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Address: Chennai, Tamil Nadu

Hi Team,

What the hell is happening here? I have recharged in the noon for my aircel no [protected] but still the balance is to update? Why the hell its still pending? If the transaction fails refund the amount and why the hell I should wait till end of day to know the status?

I just want to get hell out of the mobikwik and will never recommend it to anyone?!@!!

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Address: Gandhinagar, Gujarat

On 5th jan i made a paymnet of 150 . Money is debited form my bank account but recharge is not successful the transaction details are as followed : Mobile number :[protected] amount:150 transaction id : [protected] kindly check your records and fix my problem as soon as possible

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Address: New Delhi, Delhi

On 6th jan i made a paymnet of 130 . Money is credited from my wallet but recharge is not successful the transaction details are as followed : Recharge number :[protected] amount:130 transaction id : [protected] kindly check your records and fix my problem as soon as possible .

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A

anand5288

from Hyderabad, Telangana

Jan 13, 2015

hi

uninor recharge unsuccessful recharge

call [protected]

A

anand5288

from Hyderabad, Telangana

Jan 13, 2015

hi

uninor recharge unsuccessful recharge

call [protected]

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Address: Hyderabad, Andhra Pradesh

Dear sir, I added money from SBI online 300 rupees in wallet on last Saturday. Amount debited from bank but not updated in my wallet. My Transaction Id is [protected]. From that day i was trying to Contact And Submitted support created ticket but no replay. Mobikwik ticket number is #1933031

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