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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 325

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S
shona raajput
from Delhi, Delhi
Jan 17, 2015
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Address: New Delhi, Delhi

Someone with mob no+[protected] has done fraud wid my SBI account and did online purchase worth rs 9, 990 on POS70005454... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXXX5193.FOR ANY FURTHER DETAil call [protected] plz do take serious action .. rajkumar
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    MD SHOAIB ANSARI
    from New Delhi, Delhi
    Jan 17, 2015
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    Address: New Delhi, Delhi

    My problem is that my wallet balance not update DATE- 08/01/2015 TIME- 13:44:25 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 08/01/2015 TIME- 13:15:26 hours Transaction ID- [protected] Transaction Amount.76.00 DATE- 16/01/2015 TIME- 10:53:54 hours Transaction ID[protected] Transaction Amount.1548.00 shoaib.[protected]@gmail.com Phone Number-[protected]
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      A
      Abdullah Muzaffar
      Jan 17, 2015
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      Address: Moradabad, Uttar Pradesh

      My problem is that my wallet balance not update. I add 3 times Rs 100 and 1 time Rs 110 but my wallet shows only Rs 200. Even i submited two tickets till now but no response Tickets are : 1962635, 1966126. The details are below ... a) Transaction id : [protected], [protected], [protected], [protected]. b) transaction amount : Rs 100×3 & Rs 110 =>Rs 410 c)Phone no : [protected] d)Email id : [protected]@ymail.com plz see to it...
      Mobikwik customer support has been notified about the posted complaint.
      View replies
      trans id IG00MFLFS5

      AMOUNT NOT ADDED TO WALLET

      [protected]@gmail.com

      [protected]
      Reply
      Wallet Balance did not update although the amount is debited from my bank account .
      a) Transaction ID : [protected]
      b) Transaction Amount: Rs. 1000
      c) Transaction Date:[protected]

      I have already raised two tickets since then, but there is no response from your team.
      Ticket #1955739,
      Ticket #1993946

      Kindly request to refund the amount at the earliest.
      Reply
      I had done a transaction on ebay.in using mobikwik on 30/12/2014 .due to some reasons ebay refunded me the amount of rs 6027.12 wrt the transaction. The amount has not been credited to my account. Pls add the refund amount fast. its really a bitter experience for those who trust you.
      mail id : [protected]@gmail.com
      phone no : [protected]
      Transaction Id BMBK[protected]
      Reply
      Hi sir/madam,
      I have done recharge of 100 and my transactionsID is [protected] on 7th feb 2015.
      but while recharge i got a error and got message that the amount will add to
      wallet balance. But the balance didnot added in my account.. please do the needful.
      My mail id is [protected]@gmail.com
      Reply
      Mobiwik what is the deal with you? shall i lodge a FIR against you?my
      ticket number is Ticket #2164146 and no reply since many days i have
      added money to my wallet but the money is not added to my wallet..i will
      lodge an FIR if i did not get reply and resolvation nowmy [protected]@gmail.commobile no-[protected]order-[protected]
      Reply

      Not sticking to their said words.

      They said I would receive 100% cashback and only received 10%. And they are not resolving my query. I did transaction on ebay between 6-7 on 31st [protected]@gmail.com
      Reply

      RELIANCE ENERGY BILL PAYMENT

      Reliance energy bill payment dt 18.02.2015 amt 1820/- not reflected in reliance
      Reply

      extra amount deducted

      extra amount 100 and 65 with two transaction deducted from my account with out recharge. my contact no [protected]
      Reply

      AMOUNT DEDUCTED FRM ACCOUNT BT NOT CREDITED IN WALLET

      HELLO SIR ON 18/03/2015 AT 12.30 AM I RECHRGE FROM MOBIKWIK RS 995 DEDUCT FROM MY ACCOUNT BT NO CREDTED IN MY WALLET, MY MOBILE NO [protected] PLZ HELP
      Reply

      aircel recharge not succesfull. refund my money a/c 4190108000465

      my a/c[protected] aircel no [protected] is not successfull recharge refund my mony\
      Reply

      wallet locket

      hello ser i have a lasref id is[protected] my wallet baylance, is 1940 but mobikwik has been locked my account, its not right sir my email id of mobikwik is [protected]@gmail.com please solve my probleme. please solve my probleme
      Reply

      mobile not recharged

      My mobile reliance gsm no[protected]not recharged but amount debited date 16aug13 plz do smthing my email id. [protected]@gmail.com and mobile no [protected]
      Reply

      recharge amount notcreated to mobile no 7848002106

      i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.
      Reply

      reactivation of account

      Account is blocked and wants to reactivate. Raised no. Of tickets but no reply. Plz activate account.
      Reply

      Mobile recharge not transfer

      My transetion id [protected] and ticket no 1280278 please clear urgently
      Reply

      Your Ref. no. 14166236886778

      RS 2500/- was credited to your account which I had paid against my Telephone bill. The amount was not credited to my phone account.Request to please refund the amount immediately.
      Reply

      Refund balance

      yesterday i recharged my mobile but last movement its showing recharge failed and i got sms from tour side that the money is refund and Tax Id-[protected], the amount is 90
      Reply
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        R
        Ram Sakal Yadav
        from Delhi, Delhi
        Jan 16, 2015
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        Address: Kolkata, West Bengal

        My Transaction Id is[protected], added Rs 9980, money deducted from my account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id [protected] and refund the deduct amount of Rs 9980/-. I have already registered my complaint on 10 Jan 2015 but 05 days have been passed and neither any reply from your site nor any action taken for refund my deduct amount and cancelled my transaction ID[protected]. Please take necessary action for refund my amount.
        Mobikwik customer support has been notified about the posted complaint.
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          S
          SivaTeja Donthukurthi
          Jan 16, 2015
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          Address: Visakhapatnam, Andhra Pradesh

          Hello mobikwik you cheater payment gateway/wallet i tried to to purchase items by using your payment gateway you are able to get the amount from my bank every time successfully but what is the problem only occurring while getting items placing and the i am not able to see my balance even your wallet also .Your customer care number not responding my mobile bill was wasted every time
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            B
            balla suresh
            from Guntur, Andhra Pradesh
            Jan 16, 2015
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            Address: Visakhapatnam, Andhra Pradesh

            Dear, Please not that i have a account with mobikwik.com, on[protected] i credited Rs749/- and Rs800/- to mobikwik wallet but still no update in my wallet after debating my balance successfully from saving account. for the same i tried to rise ticket from mobikwik account directly but it was not working. So, kindly look into my matter. 15/01/2015 20:03:48 hours Add Balance via web Transaction Id [protected] Credit 800.0 Invoice 15/01/2015 19:59:59 hours Add Balance via web Transaction Id[protected] Credit 749.0 Invoice
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              U
              Uzwal Purini
              from Nellore, Andhra Pradesh
              Jan 15, 2015
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              Address: Nellore, Andhra Pradesh

              its been 45 days since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible
              Mobikwik customer support has been notified about the posted complaint.
              Feb 09, 2015
              Updated by Uzwal Purini               ?
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              it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them
              Reply
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                R
                rkd4128
                from Delhi, Delhi
                Jan 15, 2015
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                Address: New Delhi, Delhi

                I have paid my BSES YAMUNA Electricity Bill No.[protected], CA No.[protected] and Meter No.13273560 of Rs.590/- on January 1, 2015 through Mobikwik wallet phone no. [protected]. But my payment has not credit into my account so far. Kindly look into the matter assure me the same and credit. If not possible refund my money back. Rahul Chaudhary JJA, Delhi High Court [protected]
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                  M
                  md rami
                  from Rohtak, Haryana
                  Jan 15, 2015
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                  Address: Pulwama, Jammu and Kashmir

                  Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 15:09:12 IST 2015 Transaction Amount Rs. 130.0 Wallet Balance Rs. 135 Wallet Type Semi Closed Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Jan 14 19:04:09 IST 2015 Transaction Amount Rs. 44.0 Wallet Balance Rs. 0 Wallet Type Semi Closed but no actions still transactions not credit to wallet
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    satsajit
                    from Ahiri, Maharashtra
                    Jan 14, 2015
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                    Address: Mumbai City, Maharashtra

                    Dear Sir/Madam, 1.I had tried to recharge my mtnl mumbai no [protected] through your famous link on 03 Dec 14 for rs 300.no joy.My money is with u(rs 300).2.I am trying to do so through wallet opening but end result is no joy.3.Will u pse help me in recharge on my mtnl mumbai no [protected] for rs 300 top up at an early dateThanking you.With warm regards, Deputy Inspector General S K Vaidya
                    Mobikwik customer support has been notified about the posted complaint.
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                      F
                      fufu_appu
                      from Pune, Maharashtra
                      Jan 14, 2015
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                      Address: Pune, Maharashtra

                      Hi, I Tried to recharge with 3G data plan of Rs.99 But the recharge was unsuccessful and the amount was debited from my HDFC account also the wallet balance did not got updated. Please help asap. Trans ID: [protected] Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 1934000 Thanks Apoorav
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                      Hi, I Tried to recharge my wallet with 412 rupees. But the recharge amount is not credited in my wallet and the amount was debited from my account also the wallet balance did not got updated. Please help asap. Email Id: [protected]@gmail.com Phone no:[protected] Ticket is already raised but till now no action taken. Please look into this asap. Ticket no : 63701766 Thanks sandeepak
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                        M
                        murad537
                        from Hyderabad, Telangana
                        Jan 14, 2015
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        Transaction Id [protected] Registered email:[protected]@yahoo.com Registered mobile no:[protected] my wallet balance did not update after adding Rs 100.but the amount was deducted from the bank the transaction date was[protected].there is not reply from customer service dide also please do the needful
                        Complaint marked as Resolved 
                        i want to close this compalint.because this complaint brought menthng but just prank calls fuck the mobikwikkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
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                          R
                          Ravi
                          Jan 13, 2015
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                          Address: Bangalore, Karnataka

                          My transaction with ID[protected] for rs 1211.00 on 9th of Jan via Mobikwik wallet was unsuccessful. Money has not been reversed. I have raised a ticket with them but I have not received any update on it. It is tedious in absence of consumer care to get any query resolved. There should be more scrutiny on e commerce site. Ticket details: Ticket #1906215 Ticket #1927149 --Ravi
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                            S
                            Sai Sagar Patnaik
                            from Pune, Maharashtra
                            Jan 13, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Dear Sir / Mam, I am Sai Sagar patnaik, My Contact number is [protected], I work in Times Group Hyderabad, I have made a online payment of Rs. 2500 on through Mobikwik on Tue Jan 06 21:33:33 IST 2015, The Transaction id came from MOBIKWIK is [protected]. The money went from my Karnataka bank account. I have the Bank SMS / MOBIKWIK SMS & EMAIL Today is 13th Jan, The money is not reflected on my vodafone account yet. Have mailed them the querry but nobody bothered to respond back. Please help Sai Sagar Patnaik
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                              C
                              chowdary203
                              Jan 13, 2015
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                              Address: Chennai, Tamil Nadu

                              I deposit total 700Rs in my mobikwik wallet payment succesfull, but wallet shows zero balance i made a complaint several times mobikwik not respond to my mail regarding the complaint. Transaction date: 12/01/2015 Transaction Id [protected] for 300Rs Transaction Id [protected] for 400Rs
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 13, 2015
                              Updated by chowdary203                               mobikwick username:[protected]@gmail.com

                              12/01/2015 12:32:25 hours
                              via web Transaction Id [protected]
                              Credit
                              300.0 Invoice


                              12/01/2015 11:49:00 hours
                              via web Transaction Id [protected]
                              Credit
                              400.0 Invoice
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                                A
                                Avdhesh1587
                                from Noida, Uttar Pradesh
                                Jan 13, 2015
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                                Address: New Delhi, Delhi

                                ON 11 JAN 2015 I ADD WALLET WITH Rs99 Transaction Id [protected] AND Recharge MOBILE NO [protected] but till now i didn't get recharge amount please do help as needed or refund my balance. my email id [protected]@gmail.com my complain ticket number is TICKET #1931054
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                                  P
                                  PRAVEEN KUMAR 1368
                                  from Lucknow, Uttar Pradesh
                                  Jan 12, 2015
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                                  Address: Muzaffarnagar, Uttar Pradesh

                                  ON 1st JAN 2015 I ADD WALLET WITH Rs34 Transaction Id[protected] AND Recharge MY MOBILE NO [protected]( Tata Docomo ) Transaction Id [protected] BUT TILL NOW I NOT GET RECHARGE PLS DO HELP AS NEEDED OR REFUND MY BALANCE MY EMAIL ID IS [protected]@gmail.com MY COMPLAIN TICKET NO IS TICKET #1938076
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                                    J
                                    Johny K
                                    Jan 12, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Hi Team,

                                    What the hell is happening here? I have recharged in the noon for my aircel no [protected] but still the balance is to update? Why the hell its still pending? If the transaction fails refund the amount and why the hell I should wait till end of day to know the status?

                                    I just want to get hell out of the mobikwik and will never recommend it to anyone?!@!!
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                                      K
                                      Kumar Dhiraj
                                      from Ahmedabad, Gujarat
                                      Jan 12, 2015
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                                      Address: Gandhinagar, Gujarat

                                      On 5th jan i made a paymnet of 150 . Money is debited form my bank account but recharge is not successful the transaction details are as followed : Mobile number :[protected] amount:150 transaction id : [protected] kindly check your records and fix my problem as soon as possible
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                                        A
                                        ashu bhardwaj
                                        Jan 12, 2015
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                                        Address: New Delhi, Delhi

                                        On 6th jan i made a paymnet of 130 . Money is credited from my wallet but recharge is not successful the transaction details are as followed : Recharge number :[protected] amount:130 transaction id : [protected] kindly check your records and fix my problem as soon as possible .
                                        Mobikwik customer support has been notified about the posted complaint.
                                        View replies
                                        hi


                                        uninor recharge unsuccessful recharge


                                        call [protected]
                                        Reply
                                        hi


                                        uninor recharge unsuccessful recharge


                                        call [protected]
                                        Reply
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