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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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861
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Mobikwik reviews & complaints page 325

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A
Avdhesh1587
from Noida, Uttar Pradesh
Jan 13, 2015
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Address: New Delhi, Delhi

ON 11 JAN 2015 I ADD WALLET WITH Rs99 Transaction Id [protected] AND Recharge MOBILE NO [protected] but till now i didn't get recharge amount please do help as needed or refund my balance. my email id [protected]@gmail.com my complain ticket number is TICKET #1931054
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    P
    PRAVEEN KUMAR 1368
    from Lucknow, Uttar Pradesh
    Jan 12, 2015
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    Address: Muzaffarnagar, Uttar Pradesh

    ON 1st JAN 2015 I ADD WALLET WITH Rs34 Transaction Id[protected] AND Recharge MY MOBILE NO [protected]( Tata Docomo ) Transaction Id [protected] BUT TILL NOW I NOT GET RECHARGE PLS DO HELP AS NEEDED OR REFUND MY BALANCE MY EMAIL ID IS [protected]@gmail.com MY COMPLAIN TICKET NO IS TICKET #1938076
    Mobikwik customer support has been notified about the posted complaint.
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      J
      Johny K
      Jan 12, 2015
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      Address: Chennai, Tamil Nadu

      Hi Team,

      What the hell is happening here? I have recharged in the noon for my aircel no [protected] but still the balance is to update? Why the hell its still pending? If the transaction fails refund the amount and why the hell I should wait till end of day to know the status?

      I just want to get hell out of the mobikwik and will never recommend it to anyone?!@!!
      Mobikwik customer support has been notified about the posted complaint.
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        K
        Kumar Dhiraj
        from Ahmedabad, Gujarat
        Jan 12, 2015
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        Address: Gandhinagar, Gujarat

        On 5th jan i made a paymnet of 150 . Money is debited form my bank account but recharge is not successful the transaction details are as followed : Mobile number :[protected] amount:150 transaction id : [protected] kindly check your records and fix my problem as soon as possible
        Mobikwik customer support has been notified about the posted complaint.
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          A
          ashu bhardwaj
          Jan 12, 2015
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          Address: New Delhi, Delhi

          On 6th jan i made a paymnet of 130 . Money is credited from my wallet but recharge is not successful the transaction details are as followed : Recharge number :[protected] amount:130 transaction id : [protected] kindly check your records and fix my problem as soon as possible .
          +1 photos
          Mobikwik customer support has been notified about the posted complaint.
          hi


          uninor recharge unsuccessful recharge


          call [protected]
          hi


          uninor recharge unsuccessful recharge


          call [protected]
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            S
            saddam123
            from Nellore, Andhra Pradesh
            Jan 12, 2015
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            Address: Hyderabad, Andhra Pradesh

            Dear sir, I added money from SBI online 300 rupees in wallet on last Saturday. Amount debited from bank but not updated in my wallet. My Transaction Id is [protected]. From that day i was trying to Contact And Submitted support created ticket but no replay. Mobikwik ticket number is #1933031
            Mobikwik customer support has been notified about the posted complaint.
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              सुबास डंगोल
              from Bangalore, Karnataka
              Jan 10, 2015
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              i did 2 transaction yesterday [protected] and [protected] each of money 233.46 ... money got deducted from my Bank account but mobikwik wallet (for purchasing clothes from American swan) was not updated. I had done transaction with mobikwik previously but never faced the issue but this time after waiting for 24hrs also my money has not been neither added to wallet nor returned to bank account. i need the refund now in my bank.
              Complaint marked as Resolved 
              They have refunded the money back to the bank account. . Thank you Mobikwik
              Mobikwik customer support has been notified about the posted complaint.
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                B
                baljit1 singh
                Jan 10, 2015
                Resolved
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                Resolved

                Address: Srinagar, Jammu and Kashmir

                Mobikwik very very very froud and iedet compney..iss compney ne muje 3 var dokha diya .sab bakwas hai.na to salle paise vapis krte hai na hi time se koi karwaie krte hai..maine 3 month pehle akosa.com me v complent kiya tha.us compny ne muje 3 var reply kiya.or bolle sir app koi v legal krwai kr sakte hai..mobikiwik is froud compney..very very very very very very vvvvvvv... bad mobikwik..sab salle chor hai..j ek pase khane ka kam khol rakha hai...bakwas appcation mobikwik...sallon ne 3 var mere passe kha liye..first time 50rs. Fir salle 399 rs or last me fir 124 rs kha geh salle chor...
                Aug 14, 2020
                Complaint marked as Resolved 
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  swareet
                  from Chandigarh, Chandigarh
                  Jan 10, 2015
                  Resolved
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                  Resolved

                  Address: Patna, Bihar

                  Someone with mob no [protected] has done fraud wid my SBI account and did online purchase worth rs 36, 980 on POS[protected]... I got to know the information when i got txt o online purchasing... txn#[protected]rs 8000 txn#[protected]rs 9990 txn#[protected]rs 9990 txn#[protected]rs 9000 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXX024.FOR ANY FURTHER DETAILS MAIL ME AT kirti.[protected]@gmail.com or call [protected] plz do take serious action ...its my humble request... JITENDRA KUMAR...
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
                  Same problem happened with my uncle, someone has done fraud wid my uncle SBI account and did online purchase worth rs 36, 980 on POS[protected]... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 txn#[protected]rs60-rs 9000 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXX2403.FOR ANY FURTHER DETAILS MAIL ME AT [protected]@gmail.com or call [protected] plz do take serious action ...its my humble request.
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                    V
                    Vivek Jain
                    from Ambad, Maharashtra
                    Jan 10, 2015
                    Resolved
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                    Resolved

                    Address: Ambala, Haryana

                    Our mobile no is [protected] and we have recharge our mobile Rs. 60. But neither recharge our mobile and nor our amount Rs 60 was refunded till date. We have already sent the mail and sms to you but we have not received our money in our mobikwik wallet so once again you are requested to resloved the issue at once. The details of transaction ID and other is hereby given below Hi, Your recharge TRX-ID [protected] for Rs 60.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 1847715 Created On:[protected]:19:15 Category: Android Dear User, we regret the delay in resolving your Ticket ID 1847715. Your query will be responded to in next 3 working days i.e by 9th Jan. thanks
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      V
                      Vijaya Jain
                      from Mumbai, Maharashtra
                      Jan 10, 2015
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                      Address: Indore, Madhya Pradesh

                      i Vijaya Jain lives in Indore, by any fake call sm1 took all the details of ATM card and account no and transfered d amount of Rs..4900/- to your website i.e. www.mobikwik.com, this payment is done in order of 2500/-, 1000/-, 1000/-, 400/-. so give me the details of that people which he updated in your website
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                        V
                        vikkiswarnakar
                        from Lalgudi, Tamil Nadu
                        Jan 10, 2015
                        Resolved
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                        Resolved

                        Dear sir, i did recharge on 02-Jan-2015 by Rs.150 but at that time i had Rs. 80 in my mobikwik wallet accont so i was try to add Rs. 70 from my SBI net banking account. at that time i had found after transaction Ref. no.(CCACA1HGY248IG00JXXDV2 TRANSFER TO [protected] AVENUES INDIA PRIVATE) money not added in my mobikwik wallet and amount Rs. 70 dedected from my account and till now no any refund in my bank account please help me and as soon as possible refund my money in my account. so i will continue use your site for my further recharge and other things. thank you Regards Vikas Swarnakar Ref. no. (CCACA1HGY248IG00JXXDV2 TRANSFER TO [protected] AVENUES INDIA PRIVATE) Acc no. [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          Ram Sakal Yadav
                          from Delhi, Delhi
                          Jan 9, 2015
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                          My Transaction Id is[protected], added Rs 9980, money deducted from account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id[protected] and refund the deduct amount of Rs 9980/-. An early action is requested please.
                          Mobikwik customer support has been notified about the posted complaint.
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                            G
                            gautam rajbhan
                            from Mumbai, Maharashtra
                            Jan 9, 2015
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                            Address: Mumbai City, Maharashtra

                            my Transaction Id is [protected], added Rs 111, money deducted from account but mobikwik balance is Zero. MY Transaction Id [protected], added rs 110, again money dedcuted but wallate balance is Zero. Kindly Revert my money Rs.221 in Mobikwik wallate.
                            Mobikwik customer support has been notified about the posted complaint.
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                              M
                              mobikwik.com
                              from Lucknow, Uttar Pradesh
                              Jan 9, 2015
                              Resolved
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                              Resolved

                              Address: Saharanpur, Uttar Pradesh

                              Dear sir on 30/09/2014 at 13:02:40 I had done a payment to EBAY.IN through mobikwik.com of Rs 19590 at that it was shows your payment was success. But no payment will be pay to EBAY.IN therefore I have not make a successful purchase from EBAY.IN. My register id in mobikwik.com is ar?[protected]@gmail.com my transaction id is : AMBK[protected] my email id is [protected]@gmail.com contact no is [protected]. my complain ticket no is #1301118 (complained on 1/1/2015 at 13:04:00) but my complained no resolved so kindly help me and suggest what I will do for refund...
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
                              Hi did u get ur money back yet? Do u have any number where they can be contacted?
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                                B
                                bitanmukhopadhyay
                                from Kolkata, West Bengal
                                Jan 9, 2015
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                                Address: Kolkata, West Bengal

                                Hello,

                                This is to inform that I've made a transaction of amount 158 to update my wallet balance on 08/01/2015, but the amount has not been updated to my wallet balance. However the amount has been deducted from my bank account no.

                                My Mobile no-[protected]
                                My email [protected]@yahoo.com

                                Thanks and regards,
                                BItan
                                Mobikwik customer support has been notified about the posted complaint.
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                                  B
                                  brijeshkkhanpara
                                  from Jodhpur, Rajasthan
                                  Jan 8, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bhavnagar, Gujarat

                                  dear sir i inform that mobikwik scheme date 28 December 2014 for dth recharge 100 cashback on 299 dth recharge for gujrat Maharashtra and goa plz note sir i am form bhavnagar gujrat i do rs 299 dth recharge on my videocon d2h id number[protected] on 28 December 2014 i am form gujrat so i eligible for this scheme but today 8 January 2015 i not received your cashback rs100 rupees so point to be noted and credit 100 rupees in my mobikiwk wallet i hope you solve my problem fast THANK YOU MY MOBIKIWK ACOUNT [protected]@gmail.coom
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    N
                                    nikhilrao1990
                                    Jan 8, 2015
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Sir/madam, on 7th i tried to add money to my mobikwik wallet 3 times for 100 rs each through sbh a/c but my a/c debited 100 rs 3 times total 300 rs but it was not added to my mobile mobikwik wallet. Please revese that 300 rs amount to my sbh a/c immediately. Here am giving ref numbers 1.BSBH[protected]IG00KNRFY1 TRANSFER TO [protected] SBH POOLING ACCOUNT IN 2.BSBH[protected]IG00KNQGS9 3.BSBH[protected]IG00KNPVG1
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      B
                                      brijeshkkhanpara
                                      from Jodhpur, Rajasthan
                                      Jan 8, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bhavnagar, Gujarat

                                      dear sir i inform that your scheme date 28 December 2014 for dth recharge 100 cashback on 299 dth recharge for gujrat Maharashtra and goa plz note sir i am form bhavnagar gujrat i do rs 299 dth recharge on my videocon d2h id number[protected] ob 28 December 2014 i am form gujrat so i eligible for this scheme but today 8 January 2015 i not received your cashback rs100 rupees so point to be noted and credit 100 rupees in my mobikiwk wallet i hope my you solve my problem fast b'coz 100 rupees big amount for me THANKS YOU MOBIKWIK COUSTEMER BRIJESH Delivery to the following recipient failed permanently: [protected]@mobikwik.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mobikwik.com by alt1.aspmx.l.google.com. [2800:3f0:4003:c00::1b]. The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i96si3247573yhq.53 - gsmtp ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:date:message-id:subject:from:to:content-type; bh=065ElYlNFfszw3CHt9KDso4pE+LJKTdMZhjJZHmUiSE=; b=qSuGu3+ZZL+rEvgj2niXqtbGWgoNbSEMDdVwvNC1TQOMpHwbAQsjyu9HTy1qW6Qcsc 4kzCjnHAQrQ7PcSZiF9dbcb8CqZ13HmHgOSR0IIiKHIHgULe9LcjdfAqg9sh6/suCpsf fmDVJXagi2RApH8eY2+DqGRDNiYodZQztT+VXgI/7on6O1Jyy2On2TtURHLovsFA+M8Z 0ED/v9l15LJanz/xpWCq1VdAmNM6D0CpV4dmAL5tBg0xpimgCfeuGClTa25RGefdJtBK xtIU1J+A9HM9lqvbEgYhSXFEhBloNS2DM2vhO+rSayVYbFdMLcT5q52/eSVE9I5FwpEb cnhw== MIME-Version: 1.0 X-Received: by 10.224.43.202 with SMTP id x10mr17352097qae.16.[protected]; Thu, 08 Jan 2015 09:01:38 -0800 (PST) Received: by 10.140.20.162 with HTTP; Thu, 8 Jan 2015 09:01:38 -0800 (PST) Received: by 10.140.20.162 with HTTP; Thu, 8 Jan 2015 09:01:38 -0800 (PST) Date: Thu, 8 Jan 2015 22:31:38 +0530 Message-ID: <CANsOk6m_Jeb27rEoRmfHdtnQW+[protected]@mail.gmail.com> Subject: cashback related From: brijesh khanpara <[protected]@gmail.com>
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        adnan4550
                                        from Kanpur, Uttar Pradesh
                                        Jan 8, 2015
                                        Resolved
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                                        Resolved

                                        Address: Kanpur, Uttar Pradesh

                                        Dear sir mainey 31/12/14 ko tranaction id [protected] rup.1020 ka pement kiya jo ki bill paid nhi huwa baad me mujhe 6/01/15 ko 1020 ka refund mil gya fir mainey 7/01/15 ko transaction id [protected] rup.1000 ka kiya jo abhi tak na refund huwa or na he again bill paid huwa.eski wajah se mujhe bhut problum ho rhi hain or na he mera bill paid ho rha hain q ki mobikwik k wallte me mainey 1100 rup jama hain jisko main apne bank account me transfar bhi nhi kr sakta.q ki company ka koi toll free numbar bhi nhi hain.plz help
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Mobikwik customer support has been notified about the posted complaint.
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