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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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सुबास डंगोल
from Bangalore, Karnataka
Jan 10, 2015
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Address: Bangalore, Karnataka

i did 2 transaction yesterday [protected] and [protected] each of money 233.46 ... money got deducted from my Bank account but mobikwik wallet (for purchasing clothes from American swan) was not updated. I had done transaction with mobikwik previously but never faced the issue but this time after waiting for 24hrs also my money has not been neither added to wallet nor returned to bank account. i need the refund now in my bank.
Complaint marked as Resolved 
They have refunded the money back to the bank account. . Thank you Mobikwik
Mobikwik customer support has been notified about the posted complaint.
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    baljit1 singh
    Jan 10, 2015
    Resolved
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    Address: Srinagar, Jammu and Kashmir

    Mobikwik very very very froud and iedet compney..iss compney ne muje 3 var dokha diya .sab bakwas hai.na to salle paise vapis krte hai na hi time se koi karwaie krte hai..maine 3 month pehle akosa.com me v complent kiya tha.us compny ne muje 3 var reply kiya.or bolle sir app koi v legal krwai kr sakte hai..mobikiwik is froud compney..very very very very very very vvvvvvv... bad mobikwik..sab salle chor hai..j ek pase khane ka kam khol rakha hai...bakwas appcation mobikwik...sallon ne 3 var mere passe kha liye..first time 50rs. Fir salle 399 rs or last me fir 124 rs kha geh salle chor...
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      S
      swareet
      from Chandigarh, Chandigarh
      Jan 10, 2015
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      Address: Patna, Bihar

      Someone with mob no [protected] has done fraud wid my SBI account and did online purchase worth rs 36, 980 on POS[protected]... I got to know the information when i got txt o online purchasing... txn#[protected]rs 8000 txn#[protected]rs 9990 txn#[protected]rs 9990 txn#[protected]rs 9000 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXX024.FOR ANY FURTHER DETAILS MAIL ME AT kirti.[protected]@gmail.com or call [protected] plz do take serious action ...its my humble request... JITENDRA KUMAR...
      Aug 14, 2020
      Complaint marked as Resolved 
      Mobikwik customer support has been notified about the posted complaint.
      Same problem happened with my uncle, someone has done fraud wid my uncle SBI account and did online purchase worth rs 36, 980 on POS[protected]... I got to know the information when i got txt o online purchasing... txn#[protected]rs 9990 txn#[protected]rs60-rs 9000 PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS PROBLEM AND CANCEL THE TRANSACTION AND KINDLY REFUND MY AMOUNT IN MY ACCOUNT ...MY CARD NO ENDING WITH XXXXX2403.FOR ANY FURTHER DETAILS MAIL ME AT [protected]@gmail.com or call [protected] plz do take serious action ...its my humble request.
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        V
        Vivek Jain
        from Ambad, Maharashtra
        Jan 10, 2015
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        Address: Ambala, Haryana

        Our mobile no is [protected] and we have recharge our mobile Rs. 60. But neither recharge our mobile and nor our amount Rs 60 was refunded till date. We have already sent the mail and sms to you but we have not received our money in our mobikwik wallet so once again you are requested to resloved the issue at once. The details of transaction ID and other is hereby given below Hi, Your recharge TRX-ID [protected] for Rs 60.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 1847715 Created On:[protected]:19:15 Category: Android Dear User, we regret the delay in resolving your Ticket ID 1847715. Your query will be responded to in next 3 working days i.e by 9th Jan. thanks
        Aug 13, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
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          V
          Vijaya Jain
          from Mumbai, Maharashtra
          Jan 10, 2015
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          Address: Indore, Madhya Pradesh

          i Vijaya Jain lives in Indore, by any fake call sm1 took all the details of ATM card and account no and transfered d amount of Rs..4900/- to your website i.e. www.mobikwik.com, this payment is done in order of 2500/-, 1000/-, 1000/-, 400/-. so give me the details of that people which he updated in your website
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            V
            vikkiswarnakar
            from Lalgudi, Tamil Nadu
            Jan 10, 2015
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            Resolved

            Dear sir, i did recharge on 02-Jan-2015 by Rs.150 but at that time i had Rs. 80 in my mobikwik wallet accont so i was try to add Rs. 70 from my SBI net banking account. at that time i had found after transaction Ref. no.(CCACA1HGY248IG00JXXDV2 TRANSFER TO [protected] AVENUES INDIA PRIVATE) money not added in my mobikwik wallet and amount Rs. 70 dedected from my account and till now no any refund in my bank account please help me and as soon as possible refund my money in my account. so i will continue use your site for my further recharge and other things. thank you Regards Vikas Swarnakar Ref. no. (CCACA1HGY248IG00JXXDV2 TRANSFER TO [protected] AVENUES INDIA PRIVATE) Acc no. [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
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              R
              Ram Sakal Yadav
              from Delhi, Delhi
              Jan 9, 2015
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              My Transaction Id is[protected], added Rs 9980, money deducted from account on 09 Jan 2015 at 15:07:22 hours. This transaction is wrongly added by me. You are requested to cancelled my Transaction Id[protected] and refund the deduct amount of Rs 9980/-. An early action is requested please.
              Mobikwik customer support has been notified about the posted complaint.
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                G
                gautam rajbhan
                from Mumbai, Maharashtra
                Jan 9, 2015
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                Address: Mumbai City, Maharashtra

                my Transaction Id is [protected], added Rs 111, money deducted from account but mobikwik balance is Zero. MY Transaction Id [protected], added rs 110, again money dedcuted but wallate balance is Zero. Kindly Revert my money Rs.221 in Mobikwik wallate.
                Mobikwik customer support has been notified about the posted complaint.
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                  M
                  mobikwik.com
                  from Lucknow, Uttar Pradesh
                  Jan 9, 2015
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                  Resolved

                  Address: Saharanpur, Uttar Pradesh

                  Dear sir on 30/09/2014 at 13:02:40 I had done a payment to EBAY.IN through mobikwik.com of Rs 19590 at that it was shows your payment was success. But no payment will be pay to EBAY.IN therefore I have not make a successful purchase from EBAY.IN. My register id in mobikwik.com is ar?[protected]@gmail.com my transaction id is : AMBK[protected] my email id is [protected]@gmail.com contact no is [protected]. my complain ticket no is #1301118 (complained on 1/1/2015 at 13:04:00) but my complained no resolved so kindly help me and suggest what I will do for refund...
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
                  Hi did u get ur money back yet? Do u have any number where they can be contacted?
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                    bitanmukhopadhyay
                    from Kolkata, West Bengal
                    Jan 9, 2015
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                    Address: Kolkata, West Bengal

                    Hello,

                    This is to inform that I've made a transaction of amount 158 to update my wallet balance on 08/01/2015, but the amount has not been updated to my wallet balance. However the amount has been deducted from my bank account no.

                    My Mobile no-[protected]
                    My email [protected]@yahoo.com

                    Thanks and regards,
                    BItan
                    Mobikwik customer support has been notified about the posted complaint.
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                      brijeshkkhanpara
                      from Jodhpur, Rajasthan
                      Jan 8, 2015
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                      Address: Bhavnagar, Gujarat

                      dear sir i inform that mobikwik scheme date 28 December 2014 for dth recharge 100 cashback on 299 dth recharge for gujrat Maharashtra and goa plz note sir i am form bhavnagar gujrat i do rs 299 dth recharge on my videocon d2h id number[protected] on 28 December 2014 i am form gujrat so i eligible for this scheme but today 8 January 2015 i not received your cashback rs100 rupees so point to be noted and credit 100 rupees in my mobikiwk wallet i hope you solve my problem fast THANK YOU MY MOBIKIWK ACOUNT [protected]@gmail.coom
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        nikhilrao1990
                        Jan 8, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Sir/madam, on 7th i tried to add money to my mobikwik wallet 3 times for 100 rs each through sbh a/c but my a/c debited 100 rs 3 times total 300 rs but it was not added to my mobile mobikwik wallet. Please revese that 300 rs amount to my sbh a/c immediately. Here am giving ref numbers 1.BSBH[protected]IG00KNRFY1 TRANSFER TO [protected] SBH POOLING ACCOUNT IN 2.BSBH[protected]IG00KNQGS9 3.BSBH[protected]IG00KNPVG1
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          brijeshkkhanpara
                          from Jodhpur, Rajasthan
                          Jan 8, 2015
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                          Resolved

                          Address: Bhavnagar, Gujarat

                          dear sir i inform that your scheme date 28 December 2014 for dth recharge 100 cashback on 299 dth recharge for gujrat Maharashtra and goa plz note sir i am form bhavnagar gujrat i do rs 299 dth recharge on my videocon d2h id number[protected] ob 28 December 2014 i am form gujrat so i eligible for this scheme but today 8 January 2015 i not received your cashback rs100 rupees so point to be noted and credit 100 rupees in my mobikiwk wallet i hope my you solve my problem fast b'coz 100 rupees big amount for me THANKS YOU MOBIKWIK COUSTEMER BRIJESH Delivery to the following recipient failed permanently: [protected]@mobikwik.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mobikwik.com by alt1.aspmx.l.google.com. [2800:3f0:4003:c00::1b]. The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i96si3247573yhq.53 - gsmtp ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:date:message-id:subject:from:to:content-type; bh=065ElYlNFfszw3CHt9KDso4pE+LJKTdMZhjJZHmUiSE=; b=qSuGu3+ZZL+rEvgj2niXqtbGWgoNbSEMDdVwvNC1TQOMpHwbAQsjyu9HTy1qW6Qcsc 4kzCjnHAQrQ7PcSZiF9dbcb8CqZ13HmHgOSR0IIiKHIHgULe9LcjdfAqg9sh6/suCpsf fmDVJXagi2RApH8eY2+DqGRDNiYodZQztT+VXgI/7on6O1Jyy2On2TtURHLovsFA+M8Z 0ED/v9l15LJanz/xpWCq1VdAmNM6D0CpV4dmAL5tBg0xpimgCfeuGClTa25RGefdJtBK xtIU1J+A9HM9lqvbEgYhSXFEhBloNS2DM2vhO+rSayVYbFdMLcT5q52/eSVE9I5FwpEb cnhw== MIME-Version: 1.0 X-Received: by 10.224.43.202 with SMTP id x10mr17352097qae.16.[protected]; Thu, 08 Jan 2015 09:01:38 -0800 (PST) Received: by 10.140.20.162 with HTTP; Thu, 8 Jan 2015 09:01:38 -0800 (PST) Received: by 10.140.20.162 with HTTP; Thu, 8 Jan 2015 09:01:38 -0800 (PST) Date: Thu, 8 Jan 2015 22:31:38 +0530 Message-ID: <CANsOk6m_Jeb27rEoRmfHdtnQW+[protected]@mail.gmail.com> Subject: cashback related From: brijesh khanpara <[protected]@gmail.com>
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            adnan4550
                            from Kanpur, Uttar Pradesh
                            Jan 8, 2015
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh

                            Dear sir mainey 31/12/14 ko tranaction id [protected] rup.1020 ka pement kiya jo ki bill paid nhi huwa baad me mujhe 6/01/15 ko 1020 ka refund mil gya fir mainey 7/01/15 ko transaction id [protected] rup.1000 ka kiya jo abhi tak na refund huwa or na he again bill paid huwa.eski wajah se mujhe bhut problum ho rhi hain or na he mera bill paid ho rha hain q ki mobikwik k wallte me mainey 1100 rup jama hain jisko main apne bank account me transfar bhi nhi kr sakta.q ki company ka koi toll free numbar bhi nhi hain.plz help
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
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                              kpandu1980
                              Jan 8, 2015
                              Resolved
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                              Address: Chennai, Tamil Nadu

                              I have done my mobile recharge using mobikwik, It is an unsuccessful transaction even I got message from mobikwik that transaction unsuccessful i have raised ticket, sent e-mail, till date I have received refund to my wallet or even recharge to my phone. Need help
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 08, 2015
                              Updated by kpandu1980
                              My Transaction ID : [protected] and ticket # with Mobikwik is 1882453
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                                imkhanfahad
                                from Ahmedabad, Gujarat
                                Jan 7, 2015
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                                Address: Ahmedabad, Gujarat

                                Transaction ID [protected].. Transaction Date Mon Jan 05 20:06:08 IST 2015. Transaction AmountRs. 105.0 Mob no- [protected].. Email- fahad.[protected]@gmail.com.. This is fahad khan from ahmedabad.. i made a recharge of rs 105 and still didn't get my recharge.. i got text that Rs 105 debited from my account...Please solve this as soon as possible...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Kirupasankar
                                  from Mumbai, Maharashtra
                                  Jan 7, 2015
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  On 06.01.15 i made recharge from mobikwik for my Airtel and Bsnl mobile number, but my recharge was not processed till now, Transaction details as below. 1) Transaction Id [protected] for Rs:197. 2) Transaction Id [protected] for Rs:177. Also i had raised ticket for both in the help column. Eventhough it was not resolved. Ticket number mentioned below. TICKET #1879966 TICKET #1885697 Sum of Rs.374/- was stucked in mobikwik. Someone please take action on this. My mobile number [protected].
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    sunilhcsunilch
                                    from Mettur, Tamil Nadu
                                    Jan 7, 2015
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Transaction Type:Debit from Wallet Merchant Name: Bookadda Transaction ID:[protected] Debit Date: Monday January 05 13:29:27 IST 2015 Debit Amount: Rs. 394 Wallet Balance: Rs. 155.0 Wallet Type: Semi Closed Mail ID: [protected]@gmail.com contact No:[protected] Hello sir, as for the above details i have tried to shop text book from www.bookadda.com, Rs. 394 was credit from my wallet but i did't get any acknowledgment from bookadda. I contact to bookadda customer care they told me that Rs. 394 amount was not debited to his account to do further process. please kindly solve my problem. thanking you
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    My self is Safwan my mobile no.[protected], which i have recharged [protected] 1st 200rs and 2nd 100rs 2times for this no. [protected] for this no 200rs totally 500rs. The money will be deducted from my wallet and recharge is not done and i got message stating that it will be refundable but i couldnt get. so please resolved this complaint as early as possible, If not will go to consumer court.. So please try to avoid clashes.
                                    Very bad services,
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                                      H
                                      honey.2015
                                      from Delhi, Delhi
                                      Jan 6, 2015
                                      Resolved
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                                      Resolved

                                      Dear Sir Some one used my SBP debit card for purchasing as bluff.he had done transection appox of 1 lac in between said time (12AM to 1 PM). you are requested to kindly hold all the purchasing & delivery of the purchasing in between timing.Each transection is of Rs.9999. Date of transection - 6/jan/2015 Pl contact me as soon as possible. My Contact No is [protected] Pl help me & kindly give the contact detail of the customer & adress detail. Rgds Sunil
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        ALOKE CHANDRA
                                        from Madhipura, Bihar
                                        Jan 5, 2015
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                                        Address: Jalpaiguri, West Bengal

                                        MY SELF Aloke Chandra Roy my Secondary number are [protected] WITH MAIL ID [protected]@gmail.com... THERE ARE LEFT Rs 872 BALANCE IN MY WALLET ...YOU BLOCKED MY ACCOUNT. I FORGOT MY Primary Number..WHEN I TRY Reset my Primary Number ...I Cannot Access My Account...PLEASE UNBLOCK MY ACCOUNT. AND add MY NUMBER [protected]
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